I don't usually write Google reviews, but my experience at the Buck Mason in Soho was disappointing enough that I feel it's worth sharing. I wanted to visit the store because of its aesthetic interior and the coffee I'd heard about, but from the moment I walked in, I was met with hostility from the staff. While browsing downstairs, one of the employees bumped into me and gave me a rude stare without offering an apology. The upstairs employees were fine, but the overall atmosphere still felt unwelcoming, as if I wasn't supposed to be there. I'm not sure if it was personal or something else, but the treatment I received left me very uncomfortable and I've never been treated this way anywhere else before. Because of this, I decided not to order coffee and left shortly after. I would like to emphasize that the poor treatment was not from the baristas, but from the workers in Buck Mason which made the overall experience of me trying to get coffee such a horrible one. Based on my experience, I would not recommend this location to anyone who values friendly or professional customer service. read more