Patelco in Castro Valley have some of the most professional business people I've ever come across,…read moreespecially one individual named Jeorge. Jeorge has helped me save money, recover money, and he went beyond and above of what he had to do. I will be forever grateful to him. The entire staff in Castro Valley branch are incredible again I cannot say enough about that one individual Jeorge.

First and foremost this place if I was just gonna give them a zero review in customer service. I…read morejust walk in and there are 3'teller and no customer at all around 4:30 pm. I told a lady in the left she look asean, I'm gonna open a new account. I was just going to deposit my money for their CD rate 4.25, she told me I can't open account for you right now cause you only have 25 minutes. She said I can book you an appointment tomorrow, I told her I'm here now inside why can't open an account. I told her I made a phoned try make one over the phone no live agent and I just decided to walk in since I live pretty close by. Agent gave a direct nos. She gave a wrong nos for direct Castro Valley patelco credit union. So I just decided to walk out to door, they lose my business. I would never gonna go there anymore. 5107282220. I did call this nos. It's a wrong one.

I just purchased a car from them that I found online. This was a pleasurable and relatively quick…read moreexperience and I am very happy with my purchase. They have a large amount of inventory and their prices are reasonable. I will certainly think of them first when I buy my next car.

I highly advise against using this dealership. The sales staff was highly unprofessional throughout…read morethe entire process. They lacked transparency, provided poor customer service, and made the experience completely miserable. I would never recommend them to anyone.

Went to this dealership to see if I can find a good reliable car the manager Sam greeted me with…read morerespect and showed me all the cars that could fit in my budget and gave me so many options for financing. He is knowledgeable and experienced with best customer service and knows what he is talking about. I walked out happy with a great car that I always wanted to have. I recommend this dealership to all my family and friends. Thank you Sam!

Recently purchased a 2015 Honda Accord from empire auto I have to tell you Sammy is the man to see…read morefor fast efficient transaction We spoke on the phone a few times just to make sure I had the right car Drove out of the lot a happy man I fully recommend to seek Sammy if you're looking for a certain automobile

I had an awesome experience at the Hayward branch. From the…read morehead security guard who was very professional to the teller to the Branch Lead, everyone was professional. Ms. Ari, the teller, greeted me with a lovely smile and personality. She was able to answer all my questions, and assist me with a cash deposit issue at the ATM. Mr. Eric, Branch Lead, was extremely helpful in navigating several issues, including ancient history, which allowed me to move forward in accomplishing several goals. Thanks Patelco.

Had the opportunity to work with Lois L. She is…read moreprofessional,friendly and very knowledgeable about the services that I needed. She offered everything that she felt would be beneficial to me. I left there feeling accomplished and very pleased with the services that were provided. Way to go Lois at Patelco Hayward CA.

I'm really bad with anything finance related and wanted to learn more about refinancing a loan for…read moremy car. Adrian was great in explaining everything to me in a way that was easy to understand. He was extremely professional and thorough throughout the whole process! I highly recommend working with Adrian!

This week I went in to get a car loan to finance a car as well as open up my first credit union…read moreaccount. Adrian Lara was the open bank teller; we went into his office and all the paperwork was very straightforward, especially so after Adrian explained things. He let me ask questions at any time and made the whole process feel not only professional but very calm. We were able to process all the paperwork in a timely manner while talking about life, too and by the end of the day I left the lot with the car I had wanted. I've banked at Chase for so many years and I've never had an interaction that felt like the person actually cared about my circumstances and concerns. So thank you Adrian for bringing me into Provident! Appreciate all your help.

Very professional and painless to work with. I sold my car…read moreto Rose Motorcars with absolutely no glitches. They honored my price and transaction was extremely smooth. I highly recommend them and would definitely do business with them in the future.

I went to look at a car that I was interested in and was treated with the upmost respect and…read morefriendliness. Jackie had the car ready for viewing and a test drive. I am definitely referring everyone I know to this unique (no pressure, no sales tactics) dealership.

This review goes to Jesus & Allan thank you so much for walking me through the process of getting a…read morenew car. I always avoided a dealership because it can be a daunting experience, I've never felt rush or must buy right away but I did end up buying a new car from this dealership. This particular location has the best team to assist you, I will definitely come back here again. Thank you Jesus & Allan.

From the owner: When a great used car inventory meets exceptional customer care, you get the AutoDeals experience…read more From cup holders to towing capacity, we are confident that we can match you up with the right used vehicle for your needs. We have a great selection of today's top auto brands and a variety of low-mileage, high-value cars, pickups, and SUVs for almost every budget. We invite you to stop by and browse our inventory of previously loved, well-maintained used vehicles. The AutoDeals sales department is dedicated to the needs of our customers first. We listen to our customers to understand your automotive needs and budget. We offer vehicle history reports for every vehicle on our lot and our sales staff will work for you to make sure you get the best deal possible.

I've had the good fortune to be assisted several times by Bana Kidane on my banking needs there…read more Once to go over my accounts and to diversify my finances, and two other times when I invested in CDs and later, after the required time period, decided what to do next. Bana is very knowledgeable, an attentive listener, professional, yet personable. Based on her welcoming spirit and her penchant for doing the best for her customers, she is quite popular. That said, although she acknowledges customers who wave through her office window, she never loses track of the business at hand...with her customer at the moment. She has made my experiences, whether complex or simple, both pleasant and enjoyable. I'm sure that with her attention to detail, her commitment to excellence, and her winning demeanor, she will go far in her career and be in a leadership position. A position where she can create an environment that reflects her upbeat, professional, and successful Standard Operating Procedure (SOP). Solari Jenkins

The greatest customer service I have ever received! Recremend this bank to everyone! Keep up the…read moregood work!

I applied for a loan. Gave them all my personal info. David from the San Leandro ca. office sent me…read morea text to inform me I was approved !! Just left was to call him to finaI everything . I called and was put on hold. He came back a sooo rudely stated he couldnt help me. They even linked there company to my bank account! They fraudulently alluded that everything went through. Now I have a hard credit pull on my credit report! Beware!

Great customer service! Jose was very kind and helpful! He went out of his way to help me, and I…read moretruly appreciate his great personality and amazing customer service!

Carhop lies and they will take advantage of your desperation. I got a kia rio which wasn't my first…read morepick. While it runs ok I discovered that the Cadillac convert need to be fixed and it's under a recall. Instead of going to the dealership you bought the car from they want you to go to kia. When it comes to payment they lie about how much you owe and in other dealership they allow you to make one payment a month. They want payments every payday. They only care about the money and they will take advantage of you. Don't go to carhop it's a complete fraud

I have held off on doing this, but . For the love of god stay away from this company. I bought a…read more2007 Jeep Liberty from them. They are charging me 16000 dollars for a car that is worth 1700 at best. the car I took home the first night. after getting it home. Did not reverse. I had to take that car back the next morning. . The check engine light has come on several times, They sell the cars as is, they do not do, anything to get the cars customer ready I was told that when I called the dealership, My tires had to be replaced I had a blowout on the freeway from a bad tire and almost rolled the car. , windshield wipers bad, Tail lights replaced, Spark plugs replaced. I was in a horrible situation at the time and had to have a car asap I , at the time didn't have a choice. I will also tell you if you are even a few hours late on a payment , the calls and emails start, every single day several times a day. Their staff is extremely unprofessional, I have never in my life got an email from a company titled, YOUR READING MY EMAILS??? excuse me???? I am beyond fed up and stuck in a loan with a car on its last leg. Dont walk, RUN. serioulsly. do your research and dont lock yourself in.