Top Nails, another go-to spot for me while in Ottawa. Upon arrival, I knew I needed to find a nail…read morespot for my mani and pedi and a google search led me to Top Nails at their first location on bank. Tracy did my nails and the rest is history. Even when Top Nails opened up their second location, I followed Tracy because she very good at mani and pedi's. I always got dip powder and a regular pedi and she never disappointed me. Always kind and professional, the employees always refer to you as "my dear". I never had any issues with Tracy or others, I wish that I could've packed them up and brought them to the States lol. The new location at 500 bank street is clean and quiet - whether a day of self-care or a long work day anyone would appreciate that type of ambiance. Thank you Top Nails for taking care of this American girl, until next time!

I have been going to cloud nine for 22 years and love the atmosphere, the real world experience and…read morethe friendship. This place has been where I escape to when I need a chat, a wax, a relaxing massage, a heavenly experience

I've been going here for over 10 years. The service is great and it has a nice home-like feel…read more Booking ahead is best.

I'm disappointed they haven't claimed their business on Yelp yet…read more I found this place by doing a simple search in the area when I was running errands at Home Depot. Stunned at how lucky I was to find this place! Great location, wonderful separate building, very spacious and lavish. They were able to get me in immediately for a pedicure and I must say, it was one of the best pedicures I have ever received. The gentleman who performed my pedicure took his time and did a wonderful job and didn't rush with the massage or steam towels. I would highly recommend and will only use this place for my spa needs as I just recently moved here from B.C. so I am very, very happy that I've found this place. Also, the prices are very reasonable, not pricey at all, IMO.

Impeccable service, friendly and welcoming staff. This was my first time at this salon and it won't…read morebe my last. Paul L.

This establishment is gender biased. Men's haircuts are less than women's haircuts. when asked…read moreabout it, the owner/manager said that it was their policy.

I had Jenn do a pedicure and did my eyebrows at her suggestion I left there feeling so pampered .I…read morefound my perfect spot and beautician. Thx Genn or Jenn . I will be back Susan Kindness Matters

I am currently 39 weeks 4 days pregnant and decided to treat myself to a manicure with shellac…read morepolish before heading into Motherhood! What a bad idea!!! I called the salon at 12:00 to make an appointment for both myself and my Bestie. They gave me a time (3:30pm) and while I was had them on the phone I had a few questions.. Welp the lady who I was speaking to hung up on my mid question.. Turned off by this , I went against my better judgment and decided to keep my appointment as I deserved a little pampering :) We showed up the the appointment early (3:15) and the place was packed, they had overbooked themselves (which was expected with Christmas in a week and them accepting walk ins) so we patiently waited for our turn. My manicure experience was greatly lacking, the lady was kind and showed interest in my pregnancy but went on to pretend to cut my cuticles with a little file and then onto the shellac. She took her time applying many layers to get the rich red I was going for, which I appreciated but once it was complete (And I was sat patiently waiting for my friend to be finished) there I realized I had nail polish on the bottom of almost every finger.. so I sat there removing the polish and also noticed a few blemished (but decided to not complain) Once I got home I realized the amount of bumps/bubbles and spots missing the "top coat". The following day I woke up only to realize my middle finger had chipped and started to crack. Im extremely disappointed with the service.. considering I paid 40$ before tip.. also note I live out of town and travelled 35 minutes to make this appointment... I'm now one day away from my "due date" and have the decide if I want to risk driving the 35 minutes to get the one horrid nail fixed.. suuuuper unimpressed!! I would NOT recommend going to thIs establishment, especially during busy seasons..

Just got ombres done and she did a great job... Took her time will be coming here from now onread more

Worst nail experience ever! I had a shellac nails done and…read moreit cracked after TWO DAYS!!! They didn't even massage my hand or apply cream or anything. Also the tools looked very dirty. My manicurist didn't even smile or talk to me. My mom got a pedicure and it was pretty shotty. Didn't soak for long enough or buff her hells out properly Don't understand how these guys run a business, the people were just sitting around eating in the pedicure chairs.

The staff are very friendly! And they are good at what they do. I am really satisfied with my…read moreFrench style nail! I would come back again fore sure

Staff was very pushy and I had an appointment booked for three services but obviously the…read moreappointment book was not looked at and I only got two of those done and my appointment was not acknowledge. She did my nails and kept asking how much money my boyfriend had given me for them. She left my nails in the curation machine for an abnormally long amount of time to where one of the designs on my nails melted and all of my nails are always sticky now. She also pushed me to write a google review in front of her at the salon. Based on my experience I would not recommend this salon.

They have a steady stream of clientele and it's fairly local to me, so went over there with my…read moredaughter to pedicure and manicure. Tried the shellac polish for the first time on my manicure. I was happy with the product itself - it is standing up well - but not with the application. It is all over my cuticles and as my nail grows out, there is a hard ridge. My pedicure was ok, though they let me go too early and my big toes smudged in my boots - it's winter after all. Would I return: No. Would I recommend: No.

I went to get a set of acrylic nails taken off and had shellac polish put on. Within 24 hours the…read morepolish was coming off. I had acrylic nails for years and never dealt with this. I will drive to my other nail person over walking here.

My friend recommended this place to me after I had a bad shellac manicure at another nail salon. I…read morewalked in with my shellac in shambles, and they fixed me up right away. They were mildly insulted at the state of my nails and demanded who had done to this me. Everyone who works there is awesome, Everyone's friendly, chatty, and the two times I've been there now, the conversation has run the full gamut. The second time I went, I decided to get a full set of acrylics done because my fingernails kept breaking and peeling. It only cost 35 dollars, which I found to be a pretty low price. One thing to keep in mind is that even though you can use the debit/credit machine to pay for the work done, they do prefer that tips to the various nail technicians be given in cash. I myself try to tip the way I would a good waiter in a restaurant, though I don't generally know what is thought of as customary. I'm a 20% girl most times. They will make suggestions and may try to upsell a bit, but stand firm on what you want done. These are your hands, and they'll go along with what it is you want in the end. SO far, both times I've gone, I've been incredibly satisfied and pleased with the service and quality of craftmanship there. The place is very sanitary, bright and sunny, and the bathrooms are clean as well. It has a hair salon/barbershop type of feel to it, and all the customers usually end up chatting with one another as well. Friendliness REALLY goes a long way.

Never go to this salon.I went to this salon two times the nails looked somehow and I was in too…read moremuch pain. I spoke to the lady who was scratching my nails that there is a cut. She actually cut my skin, as usually they speak in Chinese between them, she did not reply and kept saying okay okay. The next I had a big infection( fungus) I took antibiotic pills and cream. my thumb lost its original nai. I believe their stuff are not sterilized and also they use unprofessional staff.I will rate them in minus. Close the salon and get enough training.