This is probably the worst nail treatment I've ever had. I booked a shellac renew, which typically…read moretakes 30 minutes elsewhere. It took an hour here because the staff member (Mary I believe) was so unskilled and poorly trained. She scraped the old shellac with so much force it was painful and she also ripped off half a nail, which is now damaged and sore. She also cut two of my cuticles, one of which is still very painful and red. Her shellac application was pretty messy and she filed my nails at odd angles. I regret leaving a tip because I feel like I rewarded her. I would avoid this place, or at least make sure you don't book with Mary.

Loved this place! I got dip powder nails and I'm so pleased with how glossy and sparkly they are…read more Loved the clean and cozy vibes. Excited to go back once these nails grow out!

I went to Nova Nails to try it out, but I was totally impressed. She cleaned up my Nails so well…read morebefore she apply extensions. It was not harshed and painful. I become a fan. Then there's the hand massage at the end. Love it all. I recommend you give it a try ladies, you won't regret.

I absolutely love this place! I always come here every few weeks to get my manicure and pedicure…read moredone with some of my friends .. the staff is so friendly and nice!

So the first time I went there I got Bio gel nails, they turned out great but I did not feel…read morerelaxed at all when I was there. They were talking in there langue to each other very loudly the whole time I was there. They weren't very nice to customers ordering us around and did not want to have conversation with clients. I decided that I would give it another shot because I needed a fill. I went in and the man asked me a few questions then went at my nails. He BUTCHERED them. None of them were straight nor the same length, even though I told him what I wanted Bio Gel he didn't do Bio Gel and the end result looked horrible the did not flow. You could see where the line was from them growing out. I asked him why it was like that and he just replied with "I don't know" I ended up paying and it came to $50 how I have no idea. I came home and ended up painting over them because they looked like shit. I also had sharp corners on every single one of them, so I had to file them myself. All in all I will NEVER go back. I plan on getting them taken off the first chance I get because they are in all honesty disgusting. I don't think they deserve one star but you cant pick anything else. If you are thinking about going there I would say find somewhere else. This place needs to be shut down it is dirty each time I've been there and I have not seen them clean there utensils.

I wanted to treat my boyfriend to a birthday spa day, I booked him for a Japanese head spa. He…read moreabsolutely loved it. He had build up on his scalp and with the wonderful treatments and Michelle's extensive experience his scalp was squeaky clean. He felt absolutely rejuvenated and relaxed. She recommended him other options which he's been loving. His scalp is so healthy now and he will definitely be coming back.

I came here for my very first Brazilian wax, encouraged with the purchase of a Groupon. I mention…read morethe Groupon, because usually when I use a Groupon for a service businesses have select appointment windows and it can sometimes be difficult to get a convenient time-slot--Sophia Esthetic was a pleasant exception. Their receptionist was friendly and super accommodating with the schedule. The spa itself isn't the easiest to get to because it's up a flight of stairs and down a hallway--there are other similar businesses in the same building so it's not sketchy or anything. The location itself is convenient though, just at the corner of MacLaren and Elgin. Once I figured out where the spa was I was impressed--it was warm and comfortable, there's a waterfall in the waiting room and calming music playing to create a nice relaxing ambiance. I saw Brittany and she was awesome. She was friendly and she made me feel comfortable and did a good job answering my questions. The room was clean, well-kept and prepared freshly before I went in. The whole experience was quick, clean, and not overly painful.

Horrible experience. I paid $400 plus tax for ombré brows…read morebut I don't have a car and I was going to school so I ended up missing my touch up appointment and now she refused to either give me a refund or continue the brow job she started because now it is no longer visible. Also it went way off from my natural brow where it looked like I used a "cheap pencil" to shade it. For that much $ you'd think she would have some loyalty to her customers. Her work is over priced and it's too hard to get to in alymer/Gatineau without a car. And Uber doesn't go back to Ottawa. So take account for Uber and taxi fees when you book also.

Very beautiful and clean place , she is very professional and pays attention to detail. Her results…read moreon lashes have always been amazing. I felt so comfortable there. Highly recommend this place I've tried multiple lash places in the area and this one is the BEST!

I go here just about every three weeks. I typically get acrylic or dip. My nails are perfect every…read moretime I leave. I really like Hannah - she knows exactly what I'm after and how to get the perfect shape. I would highly recommend going here. It's a great little spa in the heart of Carp with a hair salon too!

This was my third time at Vanne's but service was disappointing. There has been little consistency…read morefrom visit to visit. Until now, I was reasonably satisfied, but after today, I will not likely be back. Attendants were brisk and rushed, despite the fact that I had booked an appointment days in advance and I arrived well ahead of my appointment time. My toenails were not shaped at all, and the nail polish was thick and should have been thrown out. There are many shops out there that are more conscientious and that charge less. I could not recommend Vannes based on today's experience.

I just got the HD Brows service done and it was done terribly, the wax ripped some of my skin off…read moreand has begun to scab, the tint was applied carelessly and has stained around my brows, and worst of all shaping was done without a even a quick consultation with me. I was never asked what I liked or consulted about anything, she just went for it. And also, they never even trimmed my eyebrows at all, just waxed and plucked, I don't even think she remembered she just wanted to be done with me as quickly as possible. I don't know what I paid such a hefty price tag for ($45!!), when I am going to have to fix everything when I go home anyways. Edit: No I am not taking any oral or topical medications, I've done the same service before and I have never completely scabbed over like this. My other eyebrow (while not done well regarding shaping) has only a small scab but is otherwise not torn like the one I've shown in the picture. I truly believe that they do not properly train on how to do and wax eyebrows, the woman who did mine perhaps didn't use wax which was hot enough (the other brow that wasn't hurt was done last by which time the wax may have been better) or pulled at the wrong angle. I spoke to the woman who did them and immediately she turned the situation so that I would feel like I may have done something wrong, asking about medications and then finally saying I must be more sensitive and that I should just use some polysporin and it will be okay. It's been 2 full days since she touched my brows and the scab is not only still there, it's even darker. I can't even cover it with makeup because the texture shows through and I wouldn't even do that because I don't want to irritate the wound further. I've just been nursing my scab for the past few days instead of "enjoying" what my 45$ bought me. It's just not worth it. If they had even apologized or offered me something to compensate for the injury then I wouldn't say this, but that's just not something Caryl Baker would ever do, so please, believe me when I tell you that in this place, other that the one or two people that have offered any service for me, EVERYONE else is incompetent, rude, and will charge you wayyy above the quality of work they provide. I have been going to this location for 2 and a half years now and this is the final straw I needed to make me realize that this place is garbage. I urge you to find somewhere else to take your business before you regret it like I do now.

Caryl Baker's Visage is a little beauty shop inside of the Rideau Centre, from my understanding it…read moreis also a chain. They offer really anything you can imagine beauty wise, minus hair styling. So by this I mean make up, waxing, facials, teeth whitening etc. They operate on a walk in basis. I came here a while back to get my eyebrows done. I was trying to think why I didn't come back but I couldn't remember. Usually if a place does a really poor job I always remember. The memories of why kind of came back pretty quickly.. This place was a little cramped. Its very small and usually pretty busy. I was squeezed in immediately. I waited 10 minutes to see someone, not too bad. While I was waiting the station I was at had a bunch of leftover wax (with hair on it) still all over the counter. Kind of gross. When the lady doing my eyebrows got to me she apologized profusely. This didn't bother me. She told me she does her eyebrows a little thicker and offered to do mine to my natural shape, not too thin like most places do. I like mine a little tiny bit thin sometimes but I decided to let her go with it. As soon as she started back I remembered why I didn't come here again. They have a membership card and they are SOOO pushy about it. She talked about it the entire time and I really tried hard not to show any interest. When she was finished she said "so just the brow wax along with the membership?" After I explained I really didn't want it she kind of seemed irritated by this. Despite the big tip I gave her. I think mine came to $21, tip included. My eyebrows do really look good. She did a great job shaping them. But holy crap I can't listen to them talk about their membership the entire interaction, and they're sooo pushy! I'd likely come back here in a pinch but I'd make it very obvious I have 0 desire to get a membership.