A Hidden Gem! Although I've lived in the area for three…read moreyears, this was my first time trying Urban Nail & Spa--and I'm so glad I did. After dealing with another salon that kept changing staff and used poorly sanitized tools, I needed a better option. Urban Nail & Spa immediately impressed me with its clean atmosphere, warm hospitality, relaxing music, and clearly sanitized tools. My nail tech gave me a wonderful, soothing manicure with vitamin E oil, and for a basic manicure, my nails looked like I had an upscale gel service. I'll definitely be returning. Just remember to bring cash for tips!

It's where I come for my nails to get done once a month. They do real nails. I get the drizzle dry…read morenails. I get my eye browse waxed every like 6 months . I trust them and I like them a lot. They are Mongolian owned nail salon.

Overall a good experience with a couple of minor issues…read more One, I got here at 2:15 on a weekday. There was only one person getting a manicure and the salon was quiet. Guy at front grabs the gel color swatches and hands to me then directs me to a pedicure chair in the back. I have never been here before so the process was new. A cute older lady was setting up the chair for me and did most of the pedicure treatment. She didn't seem to speak much English but pointed to the pedicure price menu. She also showed me the volcano pedi menu hoo wee that would be a real treat for a special occasion but too rich for my blood. I had gel that needed to be removed and I get it that it is a bit time consuming. But daaaang the pedicure and mani took FOREVER. I appreciate a nail place taking time to have attention to detail and not rushing but this was a very long mani pedi. When the polish was removed the guy from the front took over. He smelled so strongly of cigarette smoke it was a bit of a turnoff. He did however make sure I was happy with the selection of gel color and explained that the confetti gel was clear. And that I might want a solid color under it so I chose white. It was a good choice and I am very happy with the gel color. He also shaped my fingernails very nicely. The color was applied very carefully and I have had a lot of compliments. What wasn't that great in the visit besides the long a$$ time was he cut me a few times with a very sharp tool. Near the end of the pedi he pressed down on the cut with a towel and said he has cut me and will put medicine on it. He put some white cream on the cut. The lady had also nicked me, which was disappointing. The other not so great thing was at the end when I was paying. I gave the guy a cash tip and paid for the service on a card. I was getting my keys out to leave and the guy asked if I wanted him to split the tip with the lady? What? Is that a passive aggressive way to say I needed to give another tip to the lady as well? It was a bit rude and a turnoff. Overall the gel was very nice but such a long time to get done especially when I was the only customer there most of the time.

Background for understanding: I get pedicures every month…read moreand have been to various salons. I can say this was by far the WORST experience I have ever had. I have chronic ingrown toenails, and like to get them removed with a pedicure. I go every month as to stay on top of them. This is the first time I have been to this salon, but will not returning. First Impressions: I went in with gel on my toes already from my last service, so the lady had to scrape it off. That's not unusual and have had it done before by other artists. However this lady roughly scraped the gel off as she squeezed the hell out of my toes. It hurt so much I cried twice. She wasn't empathetic in the slightest. Besides that the lady was on her phone the entire time and was generally rough with her movements. For example, she ripped off the toe hugger things at the end and said "We are done now. I'll check you out at the front". It was the tone and just everything else that made it a terrible experience. Service: I got the "CALLUS TREATMENT SUGAR SCRUB PEDICURE". I got this treatment to specifically target my heels. They were by no means super cracked, I just wanted softer feet. Tell me how I ended up still leaving with dry feet and rough heels. I also have excess skin around my cuticles that should have been taken care of. I should of just got the basic pedicure so I could have paid less. PROS: Atmosphere - Nice comfortable chairs, clean salon, tvs Conclusion: Overall the salon was clean and has potential to be a really good spot. I think this lady just sucked at her job. I don't like being a Karen and don't leave bad reviews if I don't like something. However this was so bad I don't want anyone to experience what I did.

This place is the best! Everyone is nice and the quality of the service is top notch! The…read moreenvironment is very inviting and clean!

Went here to get my acrylics soaked off since they were wayyyyy overgrown since giving birth and…read morealso get a pedicure. I'm glad that this salon actually soaks off the acrylic and not rip them off causing more damage. I got a no chip mani after the acrylics were soaked off and they look so great! Sona did an amazing job on reviving my nails. Linda also did a great job on my pedicure. I needed this mommy refresh and so happy with the service!!

I'm very happy this salon. And Paul Cindy kindness nicely guys have go here sterling nails spa ,…read morethey had too many colors more newer diva come in yesterday, also he has beautiful chairs pedicure. They done very good work. Go and see what Paul do he is the best better than what someone jealous him,his salon is the best guys. I love his nails spa very much thank you Paul.

Went in for a refill and color change.. He didn't even fill my nails all he did was file the color…read moreoff shorten them and painted them and charged me for full set of nails .. NEVER AGAIN.. 50.00 IS WHAT I PAID THE FIRST TIME I WENT IN TO GET THEM.. THEN THIS VERY DISAPPOINTED

Went to JTI's for the first time after trying to find my aesthetician. I had a great relationship…read morewith my former aesthetician and I was looking for a certain type. I met Nicole and was impressed. She looks for evidence based products that won't break the bank but have positive outcomes. Can't wait to go back

Lena is an absolute gem!! Super friendly and does an amazing job on my nails . Highly recommend…read moreif you are looking for a local mail tech

Amazing pedicure! So gentle but thorough! Wonderful…read moreattention to detail! Calm atmosphere (no loud music or strong smell). Awesome experience. Would recommend... ask for Henry (I got package #2.... You won't regret spending the extra $5!!)

Dude gave me an amazing pedicure. He was so nice and THOROUGH. The foot/calf massage was godly and…read moreI literally only got the basic package. Will be going here regularly!!

Beware!!! Beware!!! Beware!!! Made an appointment with…read moreDenis for an all over color and a haircut, when I got home I noticed that my hair was cut all uneven and chopped up and also noticed that it had a green tint. I tried to contact Denis over the next several days with no response, in the meantime the green highlights were becoming more pronounced. After 7 days I had Jen at Ulta fix my hair and she did a beautiful job!!! Denis finally contacted me with a text (9 days later) and I told him what had happened and his response was "did they fix it" Unbelievable! I asked for a refund and never heard back from him. This was the worst experience I have ever had with my hair. I would again like to say thankyou to Jen at Ulta for fixing my hair. I've posted before and after photos

I've been coming here for about half a year now and it's great! Dennis is super friendly and…read morehelpful. Very easy to talk to and a relaxing expereince. He helped me chose a highlight color for my hair and it came out pretty well! $15 for a men's cut is a little more than the $10 some other places charge. But I think the attention, hair wash and Dennis more than make it worth it!

I tried to use a gift card I received for Christmas at a pretty well frequented nail salon in…read moredowntown Sycamore called Design Nails & Spa. I went to receive a pedicure this past Tuesday evening and am now on a 7 day treatment for MRSA per my primary care physician. I work at a hospital and already was fearful about the possible risk of infection, despite them using sanitary prepackaged tools they opened in front of me. They literally cut both my big toe nails (curved not square as necessary for pedicures to prevent an infection or ingrown toenail) all the way down into my nail bed and my left foot was bleeding. Not only that but the technician left before I was out of my chair and after requesting only a clear coat asked if I wanted color after he had already cut off a sizable portion of my large toenails. Not only was I not given a refund, but they downplayed the entire situation. They said what do you want us to do? The nail is already gone. They even called me after I left and had them take pictures in an attempt to rectify the situation in some way by offering me to come back in 3 weeks for a free pedicure. To be clear I would NEVER let them touch my feet again. I called the Health Department and they don't even investigate nail salons in the state of Illinois. You have to go through the state to make a report. PLEASE, PLEASE, PLEASE, always go to a reputable source that you know keeps updated licenses and truly cares about the health, integrity, sanitation and quality care of your body!!! Had I had a choice I would have gone to Alyssa at Lyss Laid It. Absolutely an unforgivable customer experience. Please save yourself the worry and possibility of infection or something worse and do not frequent this establishment.

We wanted to give my daughter the princess treatment before we left for vacation so wanted to take…read moreher for a manicure (she's 3). They were so patient with her (even after she smudged her nails up because she was too excited). A great experience for her first time. I got acrylic French tips as well and my husband got a pedicure. Super happy with the experience.