We forgot to pack something while on vacation, and we were able to successfully obtain it here. The selection of all kinds of items is huge, including loungewear that you could wear out and about in the world, which this genre of store in other towns often doesn't have. I bought a super cute cropped t-shirt with "Fascinations" in college varsity lettering which I will now proudly wear in public. There are so many windows in the store, and having lots of natural light makes the shopping experience pleasant. We received great service as we were deciding between items and checking out. We actually stopped at this location twice, because my husband didn't tell me about a lingerie set that he saw on the clearance rack until after we left the store. A day later, it was still there, and he was right, it was "can stop thinking about it" worthy! read more

Tamia & Torin are great here! Super informative and the store has a wide selection of everything you'll need! Highly suggest shopping here and the price of everything is competitive! read more

Huge selection of goodies , both the workers were awesome as well when it came to recommendations and letting me know which products were better than others. Will definitely be coming back for more ! read more

Great store with great employees. Raff helped find exactly what I was looking for and more. Highly recommend giving this place a visit. Affordable prices and items that are worth dropping by. read more

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Best place to shop and explore staff Sarah and Tamia and gelli are top tier!! Very knowledgeable!!!

Bought a great toy for my gf and Flor was a great help in helping me make a selection...thanks for your expert advice! read more

Fascinations - Adult Shops Near Me - Scottsdale, Arizona

We had a great experience and were told about all the promotions! They had a great vibe and were so positive!

There is a huge selection of merchandise from toys, bondage, clothing, lubes, party gifts,etc. The staff is friendly and have a good knowledge base. They also have late hours which is convenient. read more

terrible customer service. The black and blonde haired woman would not leave me alone and made me feel very uncomfortable. Would not recommend going here. read more

Helpful, knowledgeable employees and healthy, positive environment. Love that they carry Satisfyer here

Had a great experience with Ana!! She helped me pick out so many cute things for dance wear. Definitely will be back to get some more things there's such a great selection. read more

Fascinations - Adult Shops Near Me - Scottsdale, Arizona

They literally follow you around the store as if you're going to steal something. I went with my BF and we couldn't even look and talk about stuff we were interested in comfortably because every time we looked up 2 employees were standing next to us watching us. read more

Staffs were very helpful and friendly. The place is very clean and well-organized. Highly recommended!!

Store has easy access and good hours. The staff was friendly and helpful. There is a very wide selection of products and fashion. read more

I love the store or you have everything you need right here. The staff here are super nice as well. If you mention that you found them on yelp they give some type of discount which is super cool! Plenty of parking easy to find right off the highway on a busy road so it's easy to access. So many different costume options and there are swimsuits beach attire and cute little outfits, so many cute panties and bras too!! Literally anyone can shop here! read more

I did some last minute shopping for a bachelorette party this afternoon at this brand spanking (literally) new location of Fascinations. The girls working were friendly when I walked in, but I must look old today because I didn't get carded at the door. (I noticed they carded some younger looking girls while I was shopping). Note to employees: you should card a middle aged woman some time if you want to make her feel good about herself; she may even spend more money in your store that way! I browsed around a bit - specifically I was looking for larger quantities of tiaras, candy, etc... but unfortunately they don't really sell these things in bulk. Mindy (I believe the store manager) was extremely knowledgeable about the products in stock and helped me find enough to do the job. (Why does everything I write in this review just sound dirty? I swear - I don't mean it that way!) Of course, this store carries everything you imagine they carry... if you're looking for something extra special for the upcoming Valentines holiday, you may want to check it out. And as an extra bonus, you'll get a card with purchase that is good for "a free toy with your next purchase" when you bring it back between 2/22 and 3/22. Happy shopping! read more

Love to go here with friends. Look at all the ways they can make batteries fit into things. $200 items shaped like dolphins, etc. I guess my biggest issue is the male worker there coming over while we looked at things for a girl and wanted to sell up the items. I like the female help, but having some dude try to explain a G Spot stimulator is just plan creepy...I recommend , Mr Manager, that you have female staff for the ladies. Maybe the dudes can sell more S&M type stuff, from a male point of view. But not the battery operated items meant for "inside use". Just my opinion. And my friends. We were all freaked out by it, and we are pretty open. read more

Fascinations - Xxx - Adult Shops Near Me - Scottsdale, Arizona

It amazing customer service from Heidi. She help me with all different services that I need read more

Fascinations lost a loyal customer today. A few weeks ago I went in and bought a couple pieces of lingerie. Checking out the cashier, Jamie had told me I had 30 days to return anything that did not fit. I was unaware that they even had a fitting room because Jamie did not tell me that there was a fitting room. so I brought the items home to try on and when they did not fit, I kept the receipts and the tags on to return as originally stated within the 30 day period. I come to the store today to return my items within the 30 day period and they tell me that I can't return the $60 worth of lingerie that did not fit. They claim to have a 15 day return. Not a 30 day return period. The assistant manager Mick, who was processing my return, was very kind to me, however, did not grant me a refund. I asked for store credit and was denied the store credit. I understand it's their policy, however, with the power of assistant manager, I would grant a merchandise gift card to a loyal customer, if another employee had made a mistake and gave the customer, the wrong return period date. And now that I've lost $60 I am throwing away the lingerie that does not fit. And I will not be ever returning to the store because I got scammed out of my money and promises of a refund. read more

Best service, clothes, and best toys!!! must come to see Mick for your recommendation!!!

Phoenix has always had a surprising number of adult sex shops. Growing up here was unique especially after moving away and not seeing similar penetration in other regions. Fascinations has taken up the gauntlet catering to more couples and women compared to the classic Castle stores. Even with the online market decimating the industry, this location on Scottsdale Road in south Scottsdale is still stimulating the economy. Fascinations has always catered to a more female audience. I had time to kill before my flight, so I decided to take a peek. Their selection of toys and clothing is fairly impressive with some very high quality options available. Seeing a wall of "insertables" and amateur BDSM gear for the first time is weird, but after living near San Francisco seems somewhat quaint and charming. This chain is very clean and friendly catering to the beginners. Service was very open and honest for the material. There is a section for males, although the overwhelming focus of the store is female centric - even for the male gear and clothing. If you are looking to spice things up in the bedroom, dining room, or heated garage dungeon, taking a trip to Fascinations may be the climax of your day! read more

I love this store! Not only does it have fun toys, but it has really cute clothes too!! I have bought several pajamas and a cute dress there too! Every time I go to this place, I end up getting something and the front desk ladies always try to get me deals, they are super sweet and helpful! read more

This location is amazing! This was my first time at this location and they have so much idk how they fit it all! It was hard to narrow things down. I didn't catch the lady's name but we had a great convo and she was very helpful with picking something out that not only went with my body type but that I was also comfortable in. I am heavily pregnant and was looking for something nice for an anniversary and I am so happy with what I found, she even made sure that it would fit! Def coming back here. read more

First time stopping into the store and everyone has so nice and so knowledgeable on everything. From person and Education wise and didn't make it feel uncomfortable. Definitely will be coming back to get more items and try some things out. read more

This place is great! As soon as I walked in i was greeted and Kaiden was super helpful! I definitely will be coming back for more!

Genuinely the most helpful staff. Found just what we needed! They know their stuff and take their time. Reina and Jen were the best!

First time going here today and had a great experience and definitely going back. Everything was spread out in different sections and it was really easy to find the products I wanted and even got some new stuff to try. The ladies that were working there helped my wife and I out really well and were very informative on one of the products I was getting and didn't know much about. I am very satisfied and pleased on how every went. Thank you and I cannot wait to go back. Also everything was priced very affordable and they even had some deals on the smaller bundles. Definitely a great place to buy from if you want to spice up the bedroom!! read more

I came in on this Sunday to take care and personal needs left a very happy camper. The service was excellent as well. Thanks Jen! read more

Fascinations - Adult Shops Near Me - Scottsdale, Arizona

I'm not a huge fan of this place. They give strippers a discount, but not adult actresses that are on google, verified on websites, and can provide every sort of identification needed. Basically, they cater to strippers. I was told I should "bring that up to corporate"... read more

Love this store! The staff took extra effort to look in the back to see if the product I wanted was available. Very clean and had lots of good stuff! read more

The customer service at this location is excellent. Kayden helped my wife and I more than anybody ever!!! Wow!! Very knowledgeable about the products. Ask for kayden at this location for sure!! read more

Love this store! Merchandise is vast and affordable! Employees were extremely helpful, can't wait to come back!

This location is awesome and they care! The two staff members that assisted us were fantastic and knowledgeable. Thanks so much!

Would give 0 stars if I could but can't Here's a tip: don't go here if you don't have your ID on you to prove you're over 18. I accompanied my best friend here before her flight back to New York tonight and she is in the adult entertain industry and was just trying to purchase some HEELS. Not a dildo or a vibrator......fucking SHOES. Once we walked in the store immediately they asked for IDs this threw me off because I'd gone to another location in chandler/Tempe and was never asked to provide that info. The only reason we came to this location because the other one didn't have a size 8. Well anyways I told them I didn't have an ID on me but that I didn't mind leaving the store and my friend could continue to shop, they said no she had to leave as well even though she had her ID to prove she was over 18 because I came in there with her. Then after being argumentative the associate and the what I believe may have been a manager named Heidi said in the bitchiest way she could "to have a nice day" to which we told her to shut up and she became confrontational saying "that was uncalled for" to which we told her again to shut up b****. Horrible customer service I could understand if they would have at least apologized for the inconvenience but they do have store policies to follow but instead they were super rude about it and argumentative. I will never visit this location ever again. The staff needs to be trained on how to speak to people. read more

Helpful, unassuming staff. Super clean store with a wide variety of fun! Definitely a great place to reconnect with a great partner to spice things up. read more

Need to get your love on... I guess this is your place! Pretty much everything you need is under this roof. The staff is friendly .. THEY will card you .. be warned.. AND I have been of age for a bit now! They are honest and friendly and don't make you feel like a freak for asking what needs to be asked.. or maybe what you can't ask! Get me??! Ending up here, I'll admit was a bit of a joke on a girls out wine night between me and my bestie.. and I'll admit we both left there a bit more 'educated'... read more

Such a good experience!!!! Thank you Heidi for being so patient, kind, and knowledgeable on the products! Will definitely be back!!

I got a coupon for a free panty. As soon as I walked in, the sales guy was really helpful and showed me where to look. I overheard him talking to these women who came in after me. He definitely was knowledgable about the products and very comfortable talking about it. I thought that was pretty cool. My only criticism would be that I was at the counter waiting to check-out and he was still helping those ladies and when he finally made it up to the counter, he checked that lady out first. I'm in customer service and I would have politely told her that I need to take care of this young lady first. This is especially so, since he continued to talk to her about the product she was buying and he decided to tell her about a brand that was even better, so he went to grab that one. I mean c'mon. One tip: if you're buying panties, go 1 or 2 sizes bigger than what you normally buy, because they run small. As far as the panties go, they seemed to be pretty inexpensive. read more

Enjoyed our visit to this den of sin and pleasure. A very hovering staff, but both of the ladies who helped us were nice enough in offering suggestions. They kept pointing us to certain products, so there might be an incentive for them to sell certain items. Probably not the place to reveal what I purchased, but only one of the two items purchased was a success. Decent rewards program, so if you sign up, you will get 20 percent off your next visit. Edible gummy bear undies (both sexes) were also an interesting item. read more

Katrina was such a big help! She was very knowledgeable about the products! I love fascinations and their wide variety of items!