DeSean is awesome! Hooked me up with some great stuff! Coming back for sure! So much variety! Great shop! read more

My wife and I stopped in today to find a toy we could use and share together. The staff was exceptionally helpful and was happy to give us some suggestions. They were both women and were very comfortable with us being a female couple and really helping us find toys we could mutually use. They were not shy and made the entire experience fun and comfortable. This place has a huge selection and is two full floors and of fun and sexy. We appreciated the female staff and how clean the place was. It's clear they focus on cleanliness and that's important to us. It's well lit, not seedy and very inviting. We ended up buying a Womanizer and a double ended toy and we look forward to trying them tonight. Our money was well spent and we feel we got at excellent value. They also have a solid selection of shoes and outfits as well as some movies for purchase. We enjoyed our visit today. read more

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Jo was incredibly helpful and made sure I had a vibe that would be more effective than the one I had picked out for the same price point!

Day crew took a call from me and couldn't be bothered. I asked them to verify if a very specific item was in stock and they said yes, TWICE. We drove over an hour to get there to pick up this item and it was not there. When we got there everyone was down stairs, asked if we needed help, I responded NO thank you we know what we are after. I searched around for the product and had staff look for it and they even confirmed none of their stores have it after placing calls. So we continued to look and picked up an expensive wand that we needed for our collection. Once we got home I unboxed it, cleaned and sanitized it and turned it on for a moment and it immediately broke. I called the store and they basically said pound sand, its between you and the manufacturer now. I told them our story and why we were originally there, nobody cared. At this point we may as well shop online rather than our local store after wasting over two hours driving there and back only to be lied too by lazy staff and then buy a bunk item with no offer of a replacement considering we spent time and money on fuel to get there and back rather than shopping online. They said it was a health and safety policy. BS, all the big online retailers will replace items without question, used or not. This item was not used, it was simply washed and sanitized and test ran for about 30 seconds. Still, nobody cared, offered to escalate our issue, offer a discount on another item or any other help even though we had been lied too by staff and wasted time and money driving there. Do yourselves a favor, avoid Fasinations with their garbage policies and shop online. At least these online vendors will replace your items without the BS and without wasting your time and money on gas. read more

Selections like this are not available where I live and find it welcoming. I did lightning to find such a wonderful selection. The staff is extremely helpful and patient. I will be back.‼ read more

Nice people! Be selective on products though. Like anywhere just because it's on sale does not mean it's good.

Whitney, Asher , and Miles are AWESOME!!!! Asher specifically helped me and answered all of my questions and we laughed and made great suggestions! He remembered to offer batteries and he opened every toy I was interested in seeing and touching. Thank you, ASHER! read more

Service sucked. Multiple employees working and they were chatting together the entire time. It's a big store and I could've used a little help. I walked to the second floor and no one was even up there. I ended up leaving because I couldn't find what I needed on my own...the employees didn't even say goodbye as I walked out. read more

Great place! Super clean and people that work there are very friendly. Would highly recommend

Go straight to miles , I just let him choose everything and he did an amazing Job , I said pick anything you think would be great for me and I'm so excited! Thank you ! read more

Favorite store for lingerie and a kinky new toy. Kitty is amazing! Very helpful and lively.

They have everything you can imagine. Their staff is so friendly and helpful. Kay was absolutely a gem and helped so much. You will find all your fun stuff here!! read more

Popped in for fun and sexy supplies. Great customer service. Will definitely shop here again.

staff followed me around the store from the moment I stepped in making me very uncomfortable. And then I bought a set which had different size pieces on there. I noticed once I got out the door literally Walking out! I turned around and asked her and she refused to let me get a smaller size like tags on never exited the bag, it was not a fun experience for me.. uploaded the pieces i thought where all the same sizes read more

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Awesome service regardless of your kink they do not judge. Great rewards program that allow you to earn quickly.

The staff is very knowledgeable about products and is very helpful in giving advice for products that can best suit you!!

Meets all your needs. Clean. Lots of things. Fun things. Great staff. Great supply of?daywear, workout clothes, lingerie. read more

great service!! Very helpful staff that made me feel comfortable enough to ask the questions I needed to ask to get the best product for me

Great store with lots of portions and super nice staff :) bought several toys here over a period of time. Staff is always very helpful with questions read more

Sooo many products to choose from. And in every price range. Knowledgeable and friendly staff! I will be back regularly!

One of the items i bought did not work. I could not exchange or return it to fascinations. So Disappointed learning that. Lots extra hoops to jump through to get this item returned. Staff was not helpful, will not be back. read more

I have been to my fair share of adult novelty stores or sex shops (not a brag, trust me). These range from classy establishments such as Fascinations and goes all the way to ones that do not even have names. The commonality that I have found in most of them is that the staff has been very polite and helpful. There is already a bit of awkwardness when you walk into an establishment that has floor to ceiling dicks and other stuff you didn't even know existed. I will give Fascinations credit for having their first floor mainly tame lingerie and make you walk up the stairs for the walls of dicks. I have been to this location on a number of occasions and the staff has always been very helpful. They have recommended other products or suggested items that would go well with what I was already purchasing. Always ensuring anything that was battery operated worked and tested it in front of you as returns are not allowed (thank god!). Well for the first time today I had one of the most awkward feeling in a sex shop. Living quite close to Fascinations I had agreed to pick up a candy bra and candy panties for a friend for a bachelorette party. This was probably the most tame purchase I have made there so figured it would be a breeze. I strolled in around 10:45 am (they open at 10 am). Usually I am greeted by someone right away and they have been great at pointing me in the right direction. After standing there for a bit like a deer in headlights I decided I would head upstairs. I was assuming the novelty candy underwear and bra would have been on the first floor with the tamer items. I proceed to walk up the stairs and alas there is someone there that can help me. The cashier was on her phone, which was fine because she immediately looked up and asked if I needed any help. I proceed to ask her for candied underwear and bra, she says if we "have" them they would be over there and proceeds to wave her hand over a quarter of the store. She then goes right back to staring at her phone. She did not offer to help me look or even give me a general direction of where in the sea of inflatable penises I could locate the elusive candied underwear. Or maybe, god forbid she look up in their system to check if they even carried them. After gazing into the plethora of anything you can imagine shaped like a penis for about 30 seconds, I was overwhelmed and left. I ended up finding them at the Adam and Eve store on Santa Fe. They were very helpful and friendly. So if you are looking for something fun and more novelty you might want to call first to ask if they have them and do not assume you will get friendly service all of the time. read more

This store had a lot of variety! Sam was helpful and welcoming. Christy was sure to ensure my husband and I found what we needed and helped us out. It was nice that they gave us space as we needed and then checked on us. Very comfortable experience and happy we found something fun for my husband and I. read more

Miles is awesome!!! Very knowledgeable and nice!! Best choice of toys and lotions!!! Definitely be back to buy more toys!!

Love love love this store. So clean and abs the people are so nice!!! I would highly recommend this store for beginners and for those looking for great new toys. read more

Good selections! Nice staffs. The store is clean, which is a big plus during the pandemic.

rude, obnoxious staff except for one small guy. very nice guy and helpful. back theatre has slowed down a lot.

This shop is just fun. From giggle to sizzle. Two stories of costumes, lingerie, toys, penis shaped baking tins; well you get the idea. Lots of friendly faces to point you in the right direction. Its light and bright and doesn't make you feel like weirdo :) Its adult fun! read more

Staff was so nice but I got issues with price, price wasn't match with the computer. in any place if the same issue happens they give the item with cheapest price, only difference was 5 dollar with 2 prices and I asked for manager she never tried anything to solve the problem she just asked to me "are u gonna buy or not" it wasn't kind, when I ask for solving the problem she just repeat" do you want it or not" it's not how to manage place, anyway 1 star for manager 5+ star for rest of staff because they are super nice any helpful read more

This is a less the 1 star review. I needed some new dance shoes for work so I made my usual trip to the location in Glendale. I come in jolly. I ask the male behind the counter to see this shoe in a 7&8 he says he will b back with my shoe so since he was takin a while I proceeded to walk around the store to find an outfit. About 15mins later he finally finds me and say they r at the counter. I follow him to the counter as he says I need you to leave you bag with me after I look inside if you wanna buy these an keep shopping. I asked for what he said his manager made a deal with him about it which seemed odd so clearly upset so I asked to speak with a manager. The manager asked what happened and assured me he NEVER made that deal. Next time you guys decide to racially profile someone who doesn't walk around looking like brittney spears all day you shouldn't because that's rude mean and beyond disgusting. I have plenty of money I spend with you guys more often then I should. I will no longer be coming to this store. I will be Calling corporate as well as whatever media outlets I need to so I know nobody else of COLOR has this happen. Side note: Atleast 4 other Caucasian women in pairs were shopping and was NOT harassed or asked to leave your bag up front to continue shopping. read more

This fascinations was amazing so happy I stopped in. Katya was a huge help to me. I would recommend this fascinations over the Colorado Springs location even though both are great. read more

Super helpful in trying to assist us in finding just the right device. We had to open and look at a few different types to get just the right one and Charlotte was awesome. read more

Amazing service! Very knowledgeable people! Love what I got and definitely will be going back!

Great store. Great selection. POOR CUSTOMER SERVICE. Sales associate did not apply my military discount at check out. When asked he politely rang the merchandise again and applied the discount. I thought I had received excellent customer service until I looked at my bank statement to see BOTH charges. Called the store, and they simply said sorry, it can take up to 5 days for the charge to cancel. I received an email apology and a store credit. I have yet to go back, but thought I would update my rating. read more

Really fun place to go int. They have a lot of deals in the store and on line! Also everyone is very friendly.

Great place would shop again, A little pricey and think there selection has shrunk a bit

Bright clean friendly staff good prices a lot of products and it's 3 stories i loved it

Lots of great selection. Tons of cute lingerie. So much selection. Make sure to bring your ID though. They are strict!

Lots of select of adult toys and clothing. Place is clean and well lighted, plenty of parking.

Came in here looking for stuff for my besties bachelorette party. We met Eryn in sales and she was awesome. Showed me all types of toys and gadgets. read more