I've been a loyal customer for years, and am sad and disturbed they wouldn't take responsibility for their own mistakes. I recently had a friend in town from Cali and we'd booked a special boudoir photoshoot session for her visit. We went shopping earlier that day for outfits, and I ended up splurging on a $95 super fancy outfit, solely because I thought the pics would be worth it. Imagine my disappointment when it was time to change and I realized it still had the anti-theft device on it, right in the middle, no workout at all. That already sucked enough, but then, fantasy didn't just refused to refund it, the first person made me come back 30 mins later for a manager, who still said no and then sent to me another location, where they said no as well. I honest can't understand this. why am I the one being punished for their mistake? Really shitty. please don't buy here. You're just a sale, not a customer worth giving a fuck about. read more

I was very nervous to go into here to be completely honest. When I went in, I instantly felt at ease and the staff were so friendly and nonjudgmental! They had a very wide variety of goods. A little on the speedy side but I will be returning for the great service! read more

I love that I shop for accessories at sex shops...why...because I score awesome accessories! I was actually hunting for a dress or some clothing but their sizes were lacking this time around. Shop here late at night though when you can easily park right next to them. Its great that they are open super late. Half the shop people were friendly. And if dog masks are your thing they have a crazy variety - this is an observation only in passing that section...like, damn Portland... trying not to judge but whoa. This is definitely the place to grab some stockings - they have an entire wall (one of the LONG walls!) full of it. I managed to find a crown but they have a wonderful array of masks (event and fetish) and odd accessories you would not expect at a sex shop - even plush cthulhu and cerberus - for those of you who like to cuddle with your demons. read more

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This is such a large store, and the staff were so friendly! They knew to leave us alone when we were simply browsing, and when to help when we actually approached them for assistance. My boyfriend and I were staying in an Airbnb close by, and as we explored Portland, we stumbled across this store. We've passed by here quite a few times, so we ended up coming in here to explore. There was one beautiful black strappy dress that my boyfriend and I were quite fond of, and they also had a Killstar Book of Spells purse that I drooled over. Since I didn't want to impulsively purchase them, we left the store and decided to come back later. Later that day, before leaving for the airport, we decided we wanted the items after all. We came back, and I purchased the dress and the purse. I even got a discount from a deal that I found on their Facebook page. On top of that, no taxes! This Californian flew back to California thrilled with her purchases. read more

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Every time my partner and I go the employees are more than helpful and kind. They always make us feel comfortable with our questions. They explain things clearly and in a way that doesn't make you feel nervous to try new things. They will give us their top picks and make sure we are always satisfied before leaving. Seriously haven't felt more comfortable in a store like this before here. read more

I had never been to a sex shop before and let me say that I am so glad my first experience was at Fantasy! The people were so nice and the environment is so comfortable and welcoming! If you're nervous about going to a sex shop for the first time like I was go to Fantasy! But please be respectful that not everyone may be into what you're into, sex shops should be a safe place to explore! read more

Corsets and garters and shoes! Oh my! Anyone who knows anything about me knows I love costume parties or any excuse to dress up. Halloween for instance, just so happens to be my favorite holiday. Big surprise there, right? Just about anything I need for my fabulous costume needs I have found that Fantasy has got my back. Most recently, I wanted a good corset to wear under my fabulous 1950's ballgown. They didn't have my size but they did find one at one of their other stores and sent it over. I was a little frustrated that they didn't call me to let me know it was in. In fact, the transfer did not even happen as the item was on clearance due to slight damage: slight discoloration on one of the removable straps. After I assured them that I really did want the item it arrived the next day and I got it at a discount. The sales gal that helped me, Lana I think was her name, was really nice. She helped me get the corset all laced up just right. There's so much cool and cute stuff at Fantasy right now. Except for shoes. Their shoes aren't really that cute. Spartacus has way cuter shoes. It's so much fun living next door to a sex shop. I haven't ventured into the video and toy side but its nice to know its there. For now I am rather busy with all the clothes. read more

I love Fantasy. They always have the best gear for festivals. The only reason I did not give them 5 Stars is what I perceive to be the lack of inclusive sizes. There are two racks labeled plus size but they are a bit dated. If dolls kill can come up sizing for larger people I think fantasy can carry sizes as well. read more

I purchased a nighty with feathers,I discovered I was allergic to them. I still have all the tags on the bathrobe. To be able to exchange or return a new clothing item under 30 days was always something we use to be able to do.This policy is not user friendly .Its clothes not toys read more

They won't return or exchange anything even if you've just had it for a couple of days, they lost my business

i've gone in a few times and have found incredibly pleasant service every time! one employee even went out of their way to give me a charger for my toy so i didnt have to buy a new one! definitely recommend :) read more

Very helpful staff with great customer service, as a bonus they are delightful to talk with. Educated about their products, eager to help out with any question you may have. Very pleasant atmosphere read more

Such an amazing experience! This store is very big, organized and very clean. Allie was such a joy to talk to and helped me pick the perfect outfit for an upcoming photoshoot. I highly recommend this shops for all your lingerie, dance wear and sensual needs. read more

Horrible customer service. There is an employee in particular who seems to believe they know everything there is to know about the products. I have now been sold two shoddy items due to their aggressive sales tactics. One of which, was a pair of underwear that fell apart after wearing only once! The other item was a toy that I was pushed into buying instead of the one I came in for, which they wouldn't even show to me! That toy by the way was a total waste of money, I should have stuck with my instincts. Avoid this location, unless you want to watch your money burn and to listen to the employees talk out loud about their illicit drug use. And no, I don't mean weed. read more

Fantasy - Side stitching has completely come undone and is threadbare. - Adult Shops Near Me - Portland, Oregon

I had the most enjoyable service experience at Fantasy today. They had a great selection and the store was clean and well-organized. But what was truly remarkable was the kind, informed and super fun customer service from Meredith. She was the most approachable and knowledgeable sales representative in an adult store I have ever met. Honestly she was the best customer service experience I have had Since returning to Portland! I highly recommend that when you are hunt for some new lingerie or toys to come promptly here and pick Meredith's brain, you'll leave with some awesome things and a big smile on your face! read more

Typically like this store a lot. Been in many times for various costume/lingerie items and have always found interesting and decent quality items for reasonable prices. Unfortunately, I went in last week for a possible New Year's Eve item. Was debating on purchasing a skirt because I wasn't sure if I would wear it or not. I specifically asked what the return policy was and was told that as long as it is unworn with tags and a receipt (and not underwear/lingerie/toys) that they would take returns up to 14 days after purchase. Today I go in to the return the item (ended up wearing something else for NYE). The lady at the counter tells me that they DONT take ANY returns of any kind but that I can exchange the item. I don't want to exchange it, I want my $50 back, which I was told I could get by the previous employee. Anyways, I only bought the thing because I was told I could get my money back and that was apparently a lie. read more

I've got to say this is a pretty good adult shop. They have a variety of stuff for a variety of people. Fun costume-type things for all sizes and high end and budget varieties of all essentials. Some fun hotties work there too. I almost asked for take-out. I'm not quite sure what other charities this business might support (maybe LGBTQ?) but pls dont forget to leave a tip for satan. read more

Fantasy - Adult Shops Near Me - Portland, Oregon

This place has the best selection of toys I've seen in Portland. Codey - my personal helper was awesome! He rocks! So does his store. Me & my wife work in adult entertainment and we will use them as our great resource in the future. Check them out! Johnny & Mira read more

This is my adult store of choice, with a wonderful selection of toys, wigs, costumes, and everything in between. The workers here are knowledgeable, have a non-judgmental attitude, and seem genuinely happy to help. Plus, they're open late and are LGBTQ friendly! read more

Went in on a Tuesday night after having dinner and was looking for some toy to spice up my already hot and heated Sex life! We were so lucky to meet the amazing Brianna who not only answered all of our questions but this girl knew her toys and knew them well!!!! I would have bought the entire store from her had we stayed longer! Definitely recommend this place to anyone looking for a wide variety of sex toys and great customer service! We will be back again!!!! Thank you Brianna for all your help!!!!! We love you - Brandi & Gabe read more

Needed some new Pleassers and some cute stuff for pole and Valentines Day. The people working there went above and beyond as I feel like they have done both the times I've been in there! Emily and Jaycee were so helpful and reallly personable/ sweet! I like this fantasy the best as they a great selection for lingerie and really awesome employees! :) read more

I haven't been in this store since the beginning of the pandemic and I'm so glad I stopped in this last Friday. Not only was the staff very respectful of the new health regulations but seriously... I have .never. had .better customer service anywhere(!) else as I had with Brianna. She was so freakin helpful, answered all my questions, and went above and beyond to make sure as well. Thank you so much babe! I'll definitely be back especially on Fridays;) read more

Went to this location and it was very clean, non sleazy, and the employees were super helpful. Ended up getting a couple of things. My only problem? It's so much more expensive than getting something online. Bought a toy for $80, but amazon sold the exact same toy for $47.99. So, great if you're getting something and want info. But you can definitely find all these toys a lot cheaper elsewhere. read more

My collection of knee-high socks is outrageous. You know who's responsible for that? Not some online retail outlet, and certainly not the mall. Fantasy takes full responsibility for my sexy sock collection, and as they should--they have an entire WALL in the store dedicated to socks and hose. Every time I breeze into the Burnside store on a shopping mission, all of the sales associates are always very welcoming and friendly. Most of the time I know what I'm shopping for, but I appreciate the casual sex culture conversations I hold with said associates, sprinkled with queries regarding sex toys. Fantasy is the best. Completely uninhibited, while providing exceptional customer service in an environment that might otherwise be uncomfortable or weird. Also--they have a fantastic selection of lingerie and wigs. read more

So friendly and helpful! The wigs, the costumes and the toys were all very fun to look at in an open, bright storefront. Nothing scary, sleazy or dirty in this new location. read more

Fantasy - Great Wig Selection - Adult Shops Near Me - Portland, Oregon

"He drank in his misery like fine wine, savoring every drop, letting it soothe his mind, his tension flowing out the fingertips that held the paddle."  --------------WOW What a Fantasy Video and some great accessories too------------------- read more

I love this store so much. The employees are always quick to help me get the most of my experience. If I could ask for one thing it would be a new selection of underwear and shorts. While the selection is very colorful it also feels more novelty than sexy at most times. This is my favorite store but I want something that makes me look grown and hot. read more

Fantasy - Adult Shops Near Me - Portland, Oregon

Absolutely amazing staff!!!! I had a fetish photo shoot and needed a few wardrobe items to finish off the look and i was helped out by the sweetest prettiest tall girl ever...i think her name was crystal or crysta. But she was super sweet and helped me put together a couple amazing looks! I will definately be going back time and time again!!!!! read more

Helpful staff and great product selection. I went in to browse what they had and ended up leaving with a few items!

I had an excellent experience with Brianne yesterday evening! I was looking for a bridal gift for my friend, and not having the best of luck. Brianne was so helpful and kind, taking her time to help me find something. She ended up showing me this beautiful blue piece that fit within my budget and then she even gift wrapped it for me, which really sealed the deal for me. I really enjoy coming here, especially when the workers are all like Brianne. PS: Brianne, she loved it! Thank you again! read more

I had the best experience recently. I came in looking for outfit and it was my first in this kind of a store and I was really anxious. I walked around for no less then a minute when my savior Sarah came to my aid. She immediately Calmed my nerves and showed me around the store. She was so knowledge about a verity of things I didn't even consider like for example I found a new lube that I am now in love with. read more

As me and my wife entered this business. An employee demanded my wife check her purse in for him to hold.. claiming that all bags must be. While two other women roaming the stors with bags twice the size of my wife's purse was carrying while shopping. read more

Normally I really like this shop but the lady today bigger lady with blueish green hair had the worst unwelcomeing attitude ever following me around like I'm a thief and just looking at me all judgement like you work in a porn sex shop you have like the easiest job ever be happy and you have no room to judge because you don't hold your self to any standers I know who I m and what I'm in to and don't hide it so for you to actually make me feel uncomfortable in a sex store that you work in your not the right fit for that job read more

Best sex shop I've ever been to in my life. The environment is beyond chill and relaxed. They're super educated on product so as a new shopper it's beyond helpful for someone like me. I've easily spent 200ish here and I will continue to spend here. I'll be back every time I'm in town. read more

This is the first adult store I've come to in Portland and I am sure I won't be going anywhere else! It was clean and neat, and I could easily find what I was looking for. I was able to try on the outfit and this is so important to me because I've been to stores where they don't let you try it on and you go home discovering it's a bad fit. They had a wide variety of toys, accessories and lunes. And the best part for me - 15% off with military discount! The staff was friendly too. Great place! read more

This particular Fantasy store is a decent size and smells very antibacterial. The displays are clean and organized and the selection of toys, videos and other such items is moderate. Much better than the McLoughlin store and only slightly smaller than the Sandy store. read more

This place has everything from toys to costumes. 3 large areas full of every kind of merchandise. The staff were so friendly and helpful. Can't wait to come back read more

Apparently my last review got removed, so let me say this a little more diplomatically. This place is janky. The employees are rude and seem catty. The merchandise is overpriced and tacky. I've only been here twice, but both times were very negative experiences. You might want to go elsewhere if you want actual customer service. read more

I had a lot of fun looking for costumes and vibrational equipment ;) the employees are really sweet and helped me a lot with picking my equipment! read more

Very friendly and helpful staff. Beautiful lingerie and clothing items. Large selection of both lingerie and toys/accesories. I love this location and will definitely continue to shop here. I don't have any complaints! They have everything I've ever wanted so far. read more