Great experience! Customer service was great, Matt helped my boyfriend and I put. Gave great…read moresuggestions, helpful with options and different colors. The store also has a treadmill to test out the shoes

Excellent service! Staff works with you to find the shoes you're looking for and provide lots of…read moreoptions based on your preferences to choose from. They have a great range of options for running shoes with high quality brands. Not cheap, but worth the value of the shoes and service you receive! A good selection of other running gear (clothing, bags, socks) are available too. A go-to for running needs!

The pair of shoes i bought were awesome! They fit well, the color is nice & it was a decent price!read more

I'm truly a sneaker head…read more Now store lady like this I try my best to stay out of but can't help my self. I prefer comfort over cute heels. I have been to this store that I'm usually hitting my vip mark twice a year between my self my husband and my little one. Over all I love that they send me email notifications of the lates sneakers. I always look forward to coming to this location, the minute you walk in you're usually greeted and they are always ready to help you. Footlocker rocks of course when you have the reward card, I look forward to my $20 gift cards they send me towards my next purchase.

Alyssa is phenomenal. I didn't make a purchase, but when I do, it will be at Road Runner. Alyssa…read moretakes the time and goes the extra mile. She cares about the customer. Rare nowadays.

was in there probably five minutes no one said hi or do we need any help? My partner and I came…read morethere so we can find running shoes because we joined running club. And no one wanted to help us. not a friendly person there No one was smiling Worst customer service ever

Stood in line while cashier struggled with register ringing up one person and didn't bother to call…read morefor assistance. Management obviously needs to invest in better training and supervision.

Ordered a Christmas gift for store pickup. Received the email confirmation that my order was ready…read morefor pickup at the store with the listed address being 200 Town Centre Drive. After getting to the store and giving my name and order number, the unfriendly manager told me that the shoes were being shipped to an address I haven't lived at for two years. I showed him the email confirmation that had the store information on it twice and he was less than helpful and kept implying that I got it shipped to that address. The only option was to cancel the order on shoes that are now out of stock. I'll never come to this DSW again. I understand accidents happen but the attitude on this manager is unacceptable.

Fantastic customer service and selection. I found the perfect fitting sports bra with the exact…read morefeatures I wanted. It worked so well and felt so good, I needed two. Curtis at PR Glen Mills was exceedingly helpful in securing a second one and arranging for it to be shipped to my home at no cost. The item arrived the next day and was in perfect shape. I suspected that a running store like Philadelphia Runner would sell quality items, and I was pleased to find that I was right. Plus, the price was reasonable. I'm extremely satisfied with the purchase, and the staff is outstanding. They never made me feel out of place in their store despite my not being a runner.

I have been looking for a new pair of sneakers - I knew my old pair was not optimal for me and was…read moreunsure which pair would be best. I planned to do some internet research and buy a pair, but was persuaded to check out Philadelphia Runner. I was not disappointed. First of all, they actually had sneakers in my size! (I have tiny feet.) Secondly, they were so knowledgeable and professional - they recorded my gait while I ran on a treadmill, pointed out how my feet rolled in on impact, and recommended a pair of sneakers that would help stabilize my gait. We had snuck in right before their closing on Black Friday, but they never made us feel rushed. I've now run about 10 miles in my new sneakers, and I am so glad I listened and bought my sneakers from a brick-and-mortar store. They are eons better than my old sneakers! I already feel a huge difference in comfort while running and have been able to run farther than before. Will definitely be going back when I need a new pair.

Salespeople are nice and helpful but don't have many colors/sizes in stock - and if they order for…read moreyou it takes awhile. Oddly not really associated with the website. I ordered directly from the website, much better inventory, a sale and quick delivery.

If I could give this store more stars, I would. First: Vionic shoes are amazing. Anybody with…read morefeet should consider these shoes. If your arches are at all high or low or you have any other foot problem, if you have ankle, knee, hip, spine (low back to neck) problems, Vionic shoes will almost certainly help you! I've had musculoskeletal issues since I was a kid (was recently diagnosed with Ehlers-Danlos Hypermobile Type, which falls under the umbrella of Hypermobile [joint] Spectrum Disorders)--annoying when I was young, but bad now that I'm middle aged, but hopefully won't get too much worse now that I know how to take care of my musculoskeletal system, including wearing Vionic shoes. I wish I had shoes like these when I was in my twenties. None of these shoes are "old lady/gothic orthopedic" shoes. Many are very fashionable. Are they more expensive than similar looking shoes at my local DSW? Yeah, but not as expensive as the sneakers I get at my hometown's Fleet Feet store! And they feel so much better than your run-of-the-mill brands--well worth it! So everyone should check them out!!! And no I don't work for Vionic nor was paid for this (I wish lol)--I'm just so grateful for how much these shoes help me (and I've tried lots of styles and brands!). And if you've tried Vionic shoes but didn't like them, I'd say to try again with a totally different pair. Every person is different and the different Vionic shoe styles also fit different from one style to another. Some Vionic shoes that people rave about in their reviews were not good for me at all (to put it nicely). Obviously it's best to find a store that carries a wide variety of Vionic shoes so you can try on many styles in one place and see what works for you. But if you can only buy online (which I've avoided doing like the plague) and struck out with a couple pairs of Vionic shoes, don't give up! Second: This store was wonderful!!! They treated me like a queen, even though I told them I was after just two pairs of their lower cost shoes (flats and slippers) and I was dressed like a schlep. The gentleman who waited on me was apparently like their district manager or something along those lines--only in the store a few days every month. He was fabulous. Both he and the one clerk who was there were super attentive to how all the different shoes I tried fit my feet and how they worked (or didn't) with the mechanics of my walking. This store in Collegeville, PA is absolutely my go-to shoe store. Even though I live four hours away (but luckily visit friends in the Philly area twice a year), I'm still not going anywhere else unless I have a damn good reason! And when I can't get down there, I plan to finally buy Vionic shoes online--through this awesome store!

Jonathan, store manager, is spectacular in his care and attention to detail to get you the perfect…read morepair of shoes. There is parking and the rest of the staff is friendly. Highly recommend this brand and this store and the management.

Parking is very convenient. Store was not busy when I was there. They do not carry woman's boots (I…read morehope they will some day, I want to get my wife a pair but she needs to try them on first) .I stopped in to take a look at the Iron Ranger Heritage boots. The two ladies working in the store were very helpful and took a lot of time to make sure the boots fit the way they are intended and did not try to just make a quick sale. Great place to buy work boots.

The rack room shoes in Exton Pennsylvania was OK the first time I came Elizabeth was a great sales…read moreperson. And then when I did an even exchange they charged me more because they wouldn't honor the price from when I originally bought it due to a coupon and I did an even exchange and had to pay the price of the coupon so it cost more to do an exchange.

Rackroom Shoes has a great selection of sneakers for all different purposes. Sometimes they have…read morespecial coupons and deals, such as buy one get one half off. If you are in need of some "fresh kicks," start by looking here.