They don't answer phone, have to ride all the way to store,someone should be available to answer…read morephone as bid as the store is, this is unacceptable. Unhappy customer

The dressing rooms are closed at the new Rally House location in the Giant Shopping center. They…read morehave no date as to when they will reopen. This is a poor decision by Rally House since it's Christmas shopping season!

Passive aggressive returns experience just now. Young female was someone we never saw before so she…read moremust be new. Her attitude about an online return could not have been more rude and unprofessional: -Complaining about having to do her job -Tried to tell us that because we took items out of plastic bags garments were wrapped in to ship (that tear apart when you open them to try stuff on), that she was REFUSING to take the return? In brand new with tags condition? Really??? -Then when we pointed out tags and corresponding receipt line items, she was DISPARAGING us for taking clothes out of bags to try them on? Really? This has NEVER been an issue EVER at Sierra (or any other store) and NOWHERE does Sierra tell you you must have the plastic wrap from each garment to make a return. How are you supposed to try things on? Absolutely psycho worker here! -Going REALLY REALLY SLOW to be passive aggressive, such that half-way through the transaction, another cashier came over and helped FOUR PEOPLE in the time it took this person to do the second HALF of our return! -Giving that cold angry silence that is just childish and rude. I'm not visiting this store for a dose of this girl's personal problems dragged with her to work and spewed at me as rudeness! This isn't personal, Hon, it's your JOB! Grow up, really, just grow up! I was going to change my prior review to more positive for this store based on a number of better experiences between that and today, but today was just dreadful! This young woman has no business working in customer service. Whoever was at the register at 4pm on 6/15/24 needs an attitude adjustment, and a warning. Based on recent improvements I've been spending multiple thousands per year at Sierra (over $1000 in the past month, actually), but having to DREAD rude nasty people at the store to make a return? Hell no!

They always have great deal and a great selection. The staff are super friendly. I've been here…read moremultiple times and the last time I was here, I couldn't find the matching shoe. They were able to help locate it. I really enjoy how organized and clean the store is and they sell really good brands for a great price. Definitely worth checking out and it's a great addition to the Exton area!

Whoever raised Ethan who works at this location in the shoe section - please be so proud. Your son…read morewas attentive, kind, patient, offered another suggestion after I mentioned the sneaker I had done research on and why and I LOVED the one he suggested! He shook my hand, introduced himself, etc. It was SUCH a nice experience. 10/10 customer service, that kid is going places!

This is in Downingtown and within the small shopping mall next to BJ's and Wegmans. Parking is…read moreplenty since it's a strip mall. I go shopping here for shoes, tennis gear come on softball gear and bicycle accessories. They have a good customer service mindset, especially at the bicycle section and shoes. Are there items like garments clothes you have to figure it out on your own. The price might be a little expensive, but if you have a credit card with them, you will accumulate points and Avail it has coupons down the line. I have also seen online coupons of Coach coupons being honored by the store, which is cool. The softball collection of bats gloves and balls everything seems quite sufficient enough to shop. Overall a good place to shop you can also check online pics sporting goods.com to see if they have items on in stock and then go to the shop or you can order for pick up to that's a cool option as well.

I'm really not one to leave bad reviews but the shorter manager with a beard was rude from the…read morestart. Seemed like he was busy with something or stressed out which I understand. But it isn't okay to talk to someone trying to give you business in manner that comes off as nasty. Honestly one of the worst customer service experiences I've had in a while. Like I said, I don't really leave bad reviews (ever, actually) but had to in this case.

I can agree with the previous reviewer in saying the customer service is pretty bad. There was…read morebarely anyone in the store when we went in there, I don't think that this is a very popular or busy mall, but the two men working did not greet us and never asked if we needed any help. Turns out we did actually have questions and need something, but we had to actively search out staff to get it. And even then they didn't really have anything in stock. They weren't having any good sales and didn't really have good information. They also didn't seem overly zealous to help customers or interact with them.

Awesome experience at definitely dance! Amazing staff, they were very attentive and a huge help,…read morethe sweetest people. Great selection of items. Has everything you would need for class and more. Would come back again!

Owner Linda is extremely knowledgeable and she and her staff are friendly and very helpful. Bought…read moreadult dance sneakers, tried both Bloch and Capezio and long dance pants; had bought here 5 years ago. Store is small but I didn't have to compete with the Mom/kiddie crowd. They are known for ballet toe shoes. Good to support a small business owner.

Cheap little place but does not have lane Bryant or any leather coats, I was looking for a nice tie…read moredye crocs and a knitted sweater but they don't sell any unfortunately

The owners hid my review on another platform, so I'll post it here. Very poor service. For the two…read moreyears I was a seller (never buyer) here, they've continuously low balled me more and more, but to avoid the hassle of shipping my "high ticket" bags and shoes to the big online consignment companies, I sold to them. Owner Olivia and incompetent staff bait customers into coming in via inflated text quotes and then switch the price of what they would offer once in store. There was no distinct difference between my item's condition and what was sent via photos and the texts confirm that. They tried lying and saying they weren't aware the bag model was a small when the text states it clear as day. The girls who work there are not fashion girls and know nothing about high fashion or designer items, so they can only Google and pick the cheapest item they can see and offer it to you to gauge how desperate you are for the cash. I will continue to bring clothes to other Plato's Closet locations, but will never do business with Style Encore again. Beware as they've also told me before that they had recent "incidents" of people successfully selling them inauthentic items, so keep that in mind when deciding if you do decide to buy anything from there. I never purchased, only sold and all of my items sold were proven authentic with receipts and confirmation from Entrupy. Olivia tried contacting me multiple times via phone and text message only after the review was posted. I declined her calls as I felt they were not done with the genuine intention of trying to remedy my concerns. While texting her during the buy, I let her know that I was not happy with how the buy was going and she did not choose to call me until after I had already left the store and posted the review. I felt and feel this was as a result of the negative exposure and as bonafide scare tactic. She also stated I made false statements, to which were completely untrue. I am certain that the one of the owners will "respond" to this review by either making false statements about me or discrediting my entire experience, but they can't provide proof of any of what they allege (ask them to). Screenshots (proof) of my experience have been included for review. Please parse the screenshots and this review to see for yourself who is telling the truth. The owners may also try to say that the original quote to buy the bag was from Dec 2024, which is true, but if you check the April 2025 text when I requested an updated quote due to the amount of time that had passed, Olivia confirmed that the quote would be similar to before and even sent a screenshot acknowledging the same payout herself. Therefore, anything Olivia or one of the other owners state regarding not honoring a quote because it was from Dec 2024 is utterly false. Lastly, this occurred in April 2025 and I ended up selling my bag for much higher than what she offered elsewhere, and so were a few of the other people I recommended to sell here after telling them my experience. It also smells very badly in there, and I'm one of many who have stated this. If/when you buy here, do be sure to have your items authenticated independently of them. If/when you do sell here, do be sure to keep this review in mind when setting expectations of how your experience will turn out. Good luck.

Great crew at this Orvis. Excellent selection of apparel and fly fishing supplies and some…read moreexcellent knowledge by the shop staff.

I used to love Orvis clothing. Shopped there all the time -- for decades. Their clothes were…read morealways classy and 'classic' and I didn't mind spending a little extra $ because the quality was always top notch. Lately, their clothes look horrible. I just got the Women's Early September 2023 catelog -- even the model on the front cover looks horrible -- she's a beautiful woman and she looks frumpy. There's literally nothing in this catalog that says "Buy me". Perhaps some marketing focus groups told them to go in this direction -- but it's causing me to go somewhere else. Their women's clothing line just doesn't look good -- for ~the last year. If I wanted to shop at LLBean -- I'd shop there. Good luck.

This store used to be a great idea but recently went in the other day and now they only sell crop…read moretops. Literally couldn't find one shirt that went past the breasts. It's basically a clothing store for dolls. I'm young and petite but I don't like wearing crop tops. I think the store would do better if they sold regular tops too or at least tops that cover most of the stomach. Seriously not one full shirt could be found in the entire store unless it was a sweater but there weren't many sweaters by that weren't cropped, I was shocked. What a disappointment. Also the teenagers who work there are so stuck up and rude! If I could give it a zero star rating I would.

Really nice variety at this Plato's closet. Nice name brands. Store is filled with inventory and…read morethey even have a small clearance section. Nice selection of bags and wallets in addition to clothes and even a dressing room.