For those who purchased a box filled with the necessary nail tech tool and keep at the store, I would recommend you take them home or never purchase one. I purchased on box and found on multiple occasions my tools were switched with older or very used tools. So unethical. After see that I stopped going completely as I found them to be dishonest. read more

First started coming here 10 years ago. Place doesn't look like much but they do a great jobs on nails. Tina, Tim & Patrick are my preferred people. I go for the dip powder nails which are around $45 and last for weeks. read more

Family Nails - Dip powder by Patrick - Nail Salons Near Me - Mastic, New York

I love how they did my nails (gel powder) , very artistic, and professional staff. Definitely, I will be coming back read more

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Really clean salon but rude worker. The lady that did my nails she made my nails crooked, she cut my left hand too short and didn't even cut my right hand. I asked for French tips and she made the white tips very uneven, she also filed my nails way too rough. Wouldn't recommend read more

This was my 1st visit at family nails to get a gel manicure done .they were done just yesterday on August 17th and now today my left hand ,the gel nail polish is already chipped .This should not happen at all especially I didn't do anything for them to chip ! I'd go back there and complain today on sunday,but they are closed .very disappointed! I took a picture of the nails chipped so you can see them ! This is literally the results from yesterday to today! Not even 24 hrs ! Ridiculous ​ read more

Family Nails - Nail Salons Near Me - Mastic, New York

overpriced for subpar service and work. the girls here all give mean girl vibes. i really tried to like them but just can't. they also make you go to the atm to tip them and refuse to let you put it on the card. which I guess really isn't too abnormal. they're just not great read more

Tina always does a great job with my nails. I was in the middle of a nail-saster because although I only get my nails done like twice a year, I decided to cheat with another shop. Bad move. Tim fixed my nails. He had them just like the photo I showed him. Although he lied to me about the shop closing at 7:30 when I called (it closed at 8) he prob just said that because it's the last time they take walk-ins and who wants to work till midnight? I came in and my nails were a thick, hot mess. He handled them while telling me what went wrong...I knew lol. Gaps between the nails on the underside. Lifting of the cuticles. He kindly reassured me that everyone at Family Nails knew what they were doing and were good at it. He never made me insecure about getting such a shitty set of nails. He was delicate about removing the powder and rhinestones. I wash my hands a lot and my nails are thin under so this was important. He did my nails just like the photo I showed him (with the color I chose) he kept them thin enough to work with and thick enough to not break. And he explained this. I was afraid of more gaps so I wanted to cut my real nails and he explained that powder will look really nice on natural nails so he kept them. No gaps. Tim never left me once he started working on me. He didn't get up to do brows or paint nails or lay acrylic like I've had done to me before. He got me in and out but still managed to give me pretty, near perfect nails. Thanks! read more

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Well after about a year and a half of coming here every 2 weeks I am finished looking for a new place. We came in after Christmas with gifts for our technicians they had an issue with the plumbing backing up into the pedi / foot spa machine, instead of telling us faithful customers 2 times a month to come back another time for the pedi they still thought about their pockets first. As I'm sitting there getting my feet done I thought I saw sandy brown salt grain or dirt in the spa thing ok I didn't think of anything. Until boom the 4 pedi spas to my left starting filling up with poop I'm serious when I say this. It was disgusting. Then I see a plumber come in look at it out some liquid behind the seat next to me I guess the main pipe. They just continue to work our feet. Never again. read more

Very clean shop social distancing respected temperature taken upon arrival Masks worn by all staff and plastic partitions between each station Very happy with entire experience read more

Friendly, clean and experienced staff. Recently moved to the area and after many failed attempts at other nail salons, I found my go to nail salon read more

horrible won't ever go back they are rude and the girl that was doing my nails yelled at me for moving my nails and i didn't and she did a terrible job my nails are crooked read more

They are a waste of money!!! The sign they have in the store with the price apparently does not apply during the holidays. Got a full set and a pedicure it clear me 90$!!!! When I asked the lady she said that it's the holiday so the price goes up!! I feel cheated!! And I've had them for one day and already broke a nail!!!!! Don't come here if you want quality work. read more

Family Nails - Broken nail. - Nail Salons Near Me - Mastic, New York

Absolutely terrible I called on ten phone prior to going to the store, I get there and she Tells me they are too busy and the looks of disgust she gave me and didn't even give me the chance to ask for an appointment but at that point after staying excuse and asking for it I said nvm they don't deserve my money, they are homophobic by the way! She said it all with the way she looked at me. If you're gay don't come here respectfully save yourself the trip go down go Sparkling Nail Spa right down the road, absolutely the best !!! read more

My nails always look perfect when I come here. Staff is super nice too. I get the powder fill in and this salon is the best at this technique. read more

Fast and great work. All of the techs are very skilled and really sweet. I go biweekly for a dip powder manicure. The price is excellent and my nails could easily last four weeks if I let them. I usually jump from salon to salon Bc I'm never completely satisfied w my manicure but I've been going to family nails exclusively for a few months now. I really recommend it. read more

Family Nails - Nail Salons Near Me - Mastic, New York

I have been here several times now and although it's not the prettiest salon they have always done a great job on my nails. No matter how difficult an idea I find on pinterest. My powder gel lasts for at least 3 weeks. I'm very impressed with their work. I highly suggest making an appointment and telling them if you want powder when making the appointment. read more

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Kim is awesome but unfortunately the owners has no consideration for their customer's time. They'll give you an appointment but will choose to take on client overlapping your appointment. Then has the audacity to expect us to wait or just go with someone else. I travel 30 minutes just for Kim and I'm on time. No sense of customer service. I choose to never come back to be disrespected. read more

I got the ANC nails and I love them! Tina is my lady here and even though this is only the first time I have been here, I am so satisfied with the work she did! My nails are still beautiful and intact after 3 weeks! I can't wait to go back and get a full mani pedi by her! She is also a great conversationalist! read more

Family Nails - ANC nails by Tina! She is my go to girl here! - Nail Salons Near Me - Mastic, New York

Well... let me start by saying I have been going here for many years now and always had a wonderful experience. but, the onetime I have a problem and they are only concerned about themselves and their money. They don't care about the customer and their hard earned money, it's all about them. I was thrown off and will never go back there again. I went to family nails in January to get a mani, pedi, eyebrows done. I always drop 100 each time I go there easily. Well this particular time I said I would like the Callous remover please, I had dry feet but not to bad. The young lady that did my feet was really trying to do a good job she did not mean to cut me but she did and very bad. I was going on vacation and I couldn't put my shoes on or even walk for over a month. I am diabetic so it's dangerous for us bc infection sets in before it can heal on our feet. On my vacation I could not go with my family to the excursions we paid for. I called Tina while on vacation and told her that she he cuts were bad and she said I am sorry when you come back I will take care of you. So the day I got back from I went to family nails and showed them the cuts. This was a week later so Tina told me she would take care of me next time I came in and I said ok. Meanwhile, I had to go to the doctors to get checked and get medicine for my feet for the cuts. So finally at the end of march I call Tina and ask if I could come in for mani pedi and eyebrows. She said to come down, so this is where I get upset, they gave me the same girl, that's bc they said she's the one who did it so she will be the one not to get paid. Did not ask me if that was ok with me because some people have severe anxiety about stuff like that. So I paid attention and she was very careful this time. I tipped this girl Both times by the way I am not that way bc she was doing a service for me and tried to do a good job. So, when it came time to pay Tina did charge me for nails and eyebrows. I was shocked and hurt. The pain n money I lost meant nothing to her for what one of her employees did, she actually said the girls work hard for the money, that's where I had to say enough bc she only worried about themselves not what I went through. They are lucky I didn't get badly infected and loose a foot or something. Tina should have said they were picking the bill up for the day. But no, she said you know the girls work for their money. Uh excuse me Last I checked my money is important to me too and I earned it as well. Anyway, when something serious happens they turn their heads away otherwise yes they do a great job. I will miss going their but I can't go somewhere where you honestly are not valued as a person who earns their hard earned money to have a luxury of gets my nails done every week. I won't waste my money there again! Already told my family to please don't get me gift card their anymore. read more

When i went here the service was amazing from the two people i had to my hands and feet. Most of the time i get my nails done they chip so soon but i feel they lasted so long after going here! They aren't overpriced at all either they're actually one of the less expensive ones i've been too. read more

Kim is everything. I live super far and go just for her. I have already brought my husband and niece and they love her just as much as I do. read more

Family Nails - ANC "powder gel" in color 11 by Kim - Nail Salons Near Me - Mastic, New York

Yesterday was my first time coming here! And let me tell you it's definitely my new go to now, I got seated right away and I showed the girl exactly what I wanted and she did absolutely amazing! Very clean , polite , and great service!!! read more

Great experience. I had Anna. She did a great job. I liked the massage chair and the pedicure was relaxing. I will go back again.

Two words: really dirty. It's bad when you're googling "how to prevent infection after going to a dirty nail salon" while in the salon chair. My nail tech was nice but she herself was not clean. The tools weren't sanitized. The place isn't clean. I can't wait to go shower. read more

I stopped after work and they took me right away which was great. My nails came out nice. The place is filthy and I find it very rude when working on a client, you answer your personal call and have a conversation while doing nails. Not only did she not egage in any conversation with me, she didn't even introduce herself. She did know how to speak because all the employees there were laughing it up in another language. I think I am very tired of going to places and being treated like you are not there, I almost didn't leave a tip. read more

I love this place. I drive 25 minutes just to go to them. There is usually a long wait so it helps to call in advance and make an appointment. They are very friendly and they ALWAYS do an amazing job ! read more

Terrible service. I called and made an appt. Showed up. I had to wait. Then after 15 minutes I asked and they said another 15-20 minutes so I come back after another 20 minutes and he looked at me like ummm. Okay thanks for wasting my time. I won't be going back! read more

Love this place. I've been coming for a decade now and they always do me justice. Use to use Stephanie all the time but she left Lyn is the bomb at keeping your nails right and so is Tina and Tim and pretty much the rest of the crew. They are not too pushy and the new powder they have for the nails keeps you looking on point and you're nails healthy. read more

I've been coming her with my daughters for many years. Everyone is friendly and it's very clean. Not many places in the area you can say that about. So many Powered dip color options. There isn't a bad nail tech in the place. read more

I just moved to this area from the bronx so i needed to find a nail salon that would have done the same work has my nail tech from the bx ive been going to her for years but now i need a new one lol. I found FAMILY NAILS to do awesome work ive been going to then ever since 6months now. I recommend this place. Im actually taking my daughter there for her birthday today. read more

I love this nail salon.i get the deep powder nails,they are strong and absolutely beautiful ......the owners of this salon are friendly and very accomadating. Julie does the best pedicure in town. Can't say enough about this salon!!!!!!! read more