Family Movers LLC is one of the most unprofessional, disrespectful crews I have ever had in my home, and I would warn anyone considering them to stay far away. This was not the trained, professional crew that was promised. It was a team made up primarily of teenagers with no real moving experience, and it showed in every part of how they handled our belongings. They were told repeatedly to wrap our furniture, including a 160-year-old antique piano, and they refused to do it unless I physically wrapped items myself. They had blankets sitting there, unused, the entire time. The piano handling was reckless to the point of being dangerous. They lifted it into the air and suspended it between two moving trucks, and dropped it multiple times in the process. This is a family heirloom, irreplaceable, and it was treated with less care than a piece of scrap furniture. And it did not stop there. At the end of the job, after everything was already loaded and my move was already at their mercy, they upcharged me on the spot and became disrespectful and confrontational, refusing to leave unless I handed over tips on top of what I had already paid. One of the crew members then asked me to pay him privately through his own phone, separate from the company's system. That money never went through the company at all. I have since asked repeatedly for an invoice to verify what I actually paid for and to whom, and I have been refused every time. I have called this company multiple times since the move asking them to acknowledge what happened and make it right. Every call has gone nowhere. No accountability, no invoice, no resolution, nothing but silence and excuses. This is a company that sends untrained, unprofessional crews into people's homes, damages irreplaceable belongings, strong-arms customers for extra cash at the point they have the least leverage to refuse, and then disappears the moment you ask them to account for any of it. Do not hire Family Movers read more

Family Movers is easily the best moving company I have worked with over decades of moves. Armando and his men showed-up on time and wasted no time getting me from one place to the other. I was amazed at their care and efficiency. If you are moving, even 20-minutes away, Family Movers will make it easy and lightning fast! read more

Family Movers - Movers Near Me - Denver, Colorado

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Multiple items damaged but took no responsibility for the damage and instead blamed it on how the rental truck was driven by my husband, the movers who unloaded the truck, and the ratchet straps that I provided that they used to tie down an antique cabinet (which was damaged). Insisting that they can not process a claim with the pictures I provided and will not provide me with the name of their insurer or any other information to show that a claim was started or denied. Customer service is about as bad as it can get to resolve damage issues. read more

Could not recommend more! Armando was awesome-- really quick and helpful responses to my inquiries every step of the way. I was a little worried since the prices seemed too good to be true. He and his team stopped by for an estimate and they were very pleasant and professional, which eased my concerns. Armando called the night before the move to confirm, which I really appreciated. The morning of the move, Alex and Mario showed up a few minutes before my scheduled time (great surprise) and were incredibly friendly. Within 30 minutes, my apartment was packed up and we were on our way about 20 minutes north to my new place. Despite a convoluted route to my new apartment with narrow doors, slow elevators, and a few turns, Alex and Mario never complained once and each trip they made up to my apartment, I was greeted with a joke, some singing, some friendly conversation, or at least a smile. Alex and Mario worked very hard and made sure my items were exactly where I wanted them in my new home. They also did not try to run up the clock, which I really admired. The pricing was incredibly fair as well. I was absolutely dreading this move, but Family Movers made it seamless and stress-free. Between the reliability, timeliness, friendliness, and professionalism, I will be recommending Family Movers to all of my friends. Thanks all for such a smooth move! read more

I used this company and will not use their service again. Several of my items went missing, VERY DISSPOINTING AND AFTER ALL THAT I TIPPED THE DRIVERS..IT was not until later I realized this. I also try contacting the driver and no reponse. Lesson learned :( read more

I paid $860 for 2 hours. They took less than an hour to load up the truck. 20 minutes to get to my storage unit. Rip off!!! I gave the three guys tips and they asked for more. No heavy furniture. Everything was in medium boxes and bags. It all went into an 8x10 storage unit with room to spare. Rip off. I won't ever use them again. It was horrible. They were making fun of me in Spanish. Men taking advantage of women. It's not funny. I didn't feel comfortable. Not a good choice. Not a good company. read more

Booked a move with them in advance. When they got here, they couldn't find my building, so they call me, angry. I try to ask him where he is and where my building is and he won't listen, just yelling. I call the owner and now I am angry. So, he acts like I work for him and was condescending and rude. He was void of any sort of customer service attitude. It's as if he thought I was one of his employees. He hung up on me, which I took as a resignation. So, I replace them and then they showed up at my door, angry. These people are way too vitriolic to be dealing with the public. If you were a female, go elsewhere. These are bullies. read more

I've hired many movers over the years, good ones. Estevon, Juan, and Alex were head and shoulders above all the others. Best movers we've ever had - full stop. Quick, friendly, careful, priced right. We had a 3 bedroom townhome. Filled the truck and delivered in less time than we expected. Thanks! read more

Family Movers - Movers Near Me - Denver, Colorado

So disappointed. We had used Family Movers before and had a good enough experience that I hired them to move my college aged daughter. They showed up on time and moved her without incedent. But when it came time to settle up the bill, they completely took advantage of the fact that my daughter had never done this before. Jose and Mark told her the cost was $301, she paid him $370 (tip included), but then he handed her a receipt for $257 and they pocketed the rest as a big tip. 2 hours of work plus a truck. They overcharged her and did not give her the cash discount agreed upon. When I complained to the owner Armando, he wrote back saying he was out of town but would look in to it....now he completely ignores my emails. Stay away from this company!!! read more

Rafael and Alex are fantastic! We had to do an emergency move from one unit to another due to black mold being discovered. I am unable to lift anything heavier than 10 lbs and I knew my husband couldn't do it all. We had booked another co who not only didn't show up at all, they stopped answering phone calls or texts. I called and these angels arrived an hour and a half later as promised. They were quick, respectful and careful with our belongings. I wouldn't hesitate to refer this company, they absolutely rock. Thankyou again for such great service at an extremely stressful time read more

PLEASE READ BEFORE USING FAMILY MOVERS!!!! There's so much I could say about this company, I will explain as much as possible. I originally was quoted $236.00 for 2 hours of work and I made sure to tell them everything I had. Once they arrived to my property they added another $150.00 to the bill for a item I already told them I had with the original bid. I called the boss to let him know about the added on fee's and how I was being misled and he did nothing to help me. When they started moving they were complaining about how they're going to loose their $100 "TIP". These guy's bragged about how they have been doing this for 30 years blah blah blah. They constantly were complaining about the weight of any and all items I had. They complained about working for the company "Family Movers" and how they don't make anything and how the $100 TIPS mean everything. The fact that they wanted to brag about how long they have been doing this for and still complaining about the weight of my items is funny to me. I also had to help them with everything because they were very slow and weak. I would think over 30 years or experience you would be ripped and in shape. Once we moved everything in my place 3 hours later, they hit me with the bill for $476.00. When I was going to pay the mover said "Right here is were you can leave us your $100.00 tip EACH!! I said no I'll tip cash and gave them $80.00 total. Then he went on to complain about the $80.00 TIP! The only reason I tip $80.00 is because that will be the last penny you'll ever see from me and I hope this review make other people AVOID using FAMILY MOVERS. Whatever you get quoted I promise you'll spend way more. They lure you in with a great price and when it's over they use ticky tacky HIGH PRESSURE tactics to make you feel bad for them to tip $100.00 EACH they will F*ck you good and raw! STAY AWAY!!!! read more

We booked Family Movers because it was highly recommended by our apartment complex. The gentleman on the phone was very nice, promptly responded and provided us with a quote. It was fairly inexpensive. They charged us for the X movers by the hours and the truck fee which was $79. We requested for three movers to move just furniture. Prior to the move, my roommate and had all the furniture taken apart/moved to the door, so all they had to do was load it in to the truck and load it in to the house we were moving in to. We also were moving all the boxes ourselves using our cars to save on time. So all they were moving was beds, dressers, two tables, and some tv stands. We had two gentleman arrive to load out the furniture. It was a change in our plans but they were able to do the job. They were efficicent and wrapped the furniture in pads and what not. Every thing was taken to the house safe and sound. We had a few weird interactions that made us feel uncomfortable. The one gentleman would say very borderline rude comments to us at the beginning but we really thought nothing of it. Towards the end of they seemed to try and stall around, asking us to assemble furniture, asked us to reassumble furniture to move and what not. Not a service we really needed. I appreciate that they asked us if we needed any additional help but it also came off rather pushy. Then finally, we get to the tip. I was really hoping this had been dealt with by management since the reviews about the tip situation were from prior years. Sigh. As we were settling up the bill, the one mover started bringing up the tip over and over. We generously tipped them 25%. And he asked us to throw in another $20 each because they did the job with one less person and saved us money. I told them nicely that was not going to happen and thanked them for there help. This very much spoiled our experience. Wonderful movers but very odd ending to a rather good efficient move. read more

Worth every penny! From calling to schedule to the moving itself they were seemless. Will definitely use them again!

Armando and his team are awesome. They show up on time and there are never any surprises. I would recommend them to anyone who wants to get the job done in a professional manner and with a smile. I can't imagine using any other moving company. Thanks again Family Movers read more

Will never use this company again... just a 1-bedroom move, but the movers complained constantly about the 'hard work'. Then, when they finished they called their boss, made ME lie about the number of hours they worked (3 instead of 4) - and then pocketed the extra hour that I paid them. VERY dishonest and not 'family' at all! read more

We've now used Family Movers three times for both local and long distance. They still earn our highest review. First, they stay in contact with you throughout. They show up when they are supposed to. They know what they are doing and have been able to meet all challenges faced with large pieces and strange doorways. Most of all, they are kind and helpful. If you've ever used the big national companies for a long distance move, you know that an apartment-sized load has to "wait" until there is a truck going to your location with space available. This makes it very difficult to plan effectively, and your stuff is loaded into storage, which increases the probability of damage. I cannot understand why they receive negative reviews; I have to think there is more to the story. Pressure to give tips? Never. read more

First of all: I hate moving. Second: I hate helping others move. Third: Family Movers to the rescue!! I've used them twice, once when I moved from out of state (sorry Colorado). .. my pod was delivered to my apartment... They unloaded the pod up to the third floor apartment that did not have an elevator and did it with a smile on their faces. I use them again when I moved from that third floor apartment to my home that's two stories with a basement, again with a smile on their face. On time, great with my house and stuff, very quick, smart and efficient. I have recommended them to all of my friends who have moved and every single one of them have had a wonderful experience. I recommended them for a gal who is renting a room from me, they showed up right on time she was not ready and they were very kind regardless. Thank you Family Movers! read more

I would not use them again , I was quoted a price ahead of time , when the movers arrived they gave me a different price higher than the original quote , They loaded up very fast but rough , almost every thing was scratched , loaded in a half hour , then at the new place took their sweet time unloading to make the time longer , there were three of them , gave them 40 dollars for tip and they insisted on 60 , i realized after the fact that almost every item was banged up or scratched or i would have not given a tip at all , big thumbs down , read more

Best movers we've ever used. Nice, hard-working guys who showed up on time, worked carefully to protect everything, and were fast and efficient. Pricing was very reasonable. I can't think of any way the move could've gone better. read more

Move went very smooth, communicated well, arrived on time, and good employees. Would recommend.

I used Family movers 3 times. The first time it was a great experience. The actual family members moved my stuff to storage. I recommended them to many people. The second time I used them, the guys they sent were straight out of prison. I had multiple things stolen. Small things that you never notice until you are putting things away. The third time is when we actually moved everything from storage into our new house. Every piece of wood furniture was scratched. Coffee and end table glass was wrapped in plastic and all pieces were chipped. The guys that did the work were all talking Spanish. No big deal except the crap that they were talking behind your back when they think you don't understand. To make it worse they beg for a larger tip as if they are not getting paid. Family Movers SUCK! read more

Today I learned how to patch a hole in my wall in my first home less then a week after I moved in. Why is this relevant to this review? Because Family Movers are the ones that put it there, and after repeated conversations and text messages to set up a time that would be convenient for THEM to come and fix my wall, they did not show up and now my calls are being ignored. They also left some of my stuff in my apartment elevator and after I got a call about it they had to go back at the end of the day to pick it up. What a lack of professionalism. read more

Never showed up for an appointment or gave a call letting me know it was cancelled. I called their number 30 minutes after our scheduled time and 2.5 hours after and it went to voicemail both times. Unprofessional and disrespectful. Not only is my entire day wasted, I had to schedule with another company. read more

We hired the company for the 2nd time because the 1st experience was a positive one. not this one! First of all, we didn't get any discount for paying cash! -total lie! We also were told that packing would cost less than moving. -no difference was counted at the end. Finally we were terrorized for tips at the end of moving! The guys expected lot more and kept on pushing and acting dissatisfied when they didn't get what they expected! I feel totally taken advantage of ! read more

I'm happy to say that I had a great experience with these guys! They showed up a bit earlier than I expected, but they managed to work around the mess that was in the way. The guys were professional and friendly. Being that they were getting paid hourly, I was weary of them dragging their feet. However, they got the job done very quickly and efficiently. Instead of just unloading my stuff and leaving, they helped reassemble my bed and arrange the furniture so it all fit into my studio. There's a two hour minimum charge and a one-time fuel charge, but they got the job done in less than an hour and a half. The drive itself was clear across town. These guys deserved the $80 tip that I gave them and I wish I could've afforded more! Thanks for making my move a stress-free one. If I ever have to move again, hopefully not anytime soon, I'm definitely using this company again! FYI if you pay by credit card there is a 3% upcharge. Also, they don't start the clock until they arrive at your house, so that's a plus. read more

I'm torn on a star level. I booked them last minute because we were coming from out of town. We only needed help unloading our truck. Good things: They showed up on time and had a sense of urgency. They also did not start the clock until they started moving things into the apartment. Bad things: just like another reviewer on here, I kind of felt like they did a bait and switch. They said they were sending two guys, and then sent three. While the guys were loading in, the scheduler called me and asked if he could add 40 dollars to my quotes price of 185 for two hours since he had sent three guys instead of two. On one hand, I felt like this was fair, but also felt like I had no choice. They had already begun working. In general, I still felt like it was a decent price for the move and the guys were super diligent and polite. I was happy to tip them. I just wish they had been more upfront. read more

We have moved many times and these guys were great - straight hourly rate and fuel charge - they provided everything needed (we packed ourselves). Jesus, Alex and (I forgot the drivers name) all showed up ready to work - all wearing company shirts in a company vehicle. For the first time ever - which I think every moving company should have is a padded/carpeted floor in the truck! This is not our first rodeo and when know how to make sure our stuff it taken care of - we tipped the guys $20 each before even starting the work - yes this does really help! All the guys were personable and had a great sense of humor which made things even more enjoyable. We made sure they had drinks and provided lunch (it was a larger move) which I know was not expected but the guys did show much appreciation. We offered another $20 tip each upon completion for the great work. read more

Family Movers is outstanding! I've used them three times and each time is was a pleasure to work with them. They work extremely hard (and don't take a lot of breaks - like some other movers). I also appreciated that they weren't smokers - and didn't fill my house with 2nd hand smoke (unlike another moving company we used in another city!). They were on time, were extremely diligent about our furniture/boxes and also set up the house with runners and cardboard to ensure no walls or floors were scratched during the move. They assembled furniture/beds and made sure they were in the exact location we wanted. If you're looking for a moving firm you can trust, pick Family Movers. We've done about 7 moves in the past five years, and Family Movers is the one I'd pick over everyone! read more

These Gentlemen saw me moving some large furniture at a self storage while they were on a job. Not only did they stop to help me once, when I tried to move a dresser onto a flatbed they came over again. It only took them 30 seconds but it showed the quality of their character. I took their card and would use them in a heartbeat. read more

Family mover sent out a great team today to move us from Aurora Colorado to Woodland Park. They were efficient and hard-working and had a pleasant attitude and were very helpful. They were patient with us as we figured out where to put things and took special care of her antique furniture. We really appreciated this team and their hard work. We highly recommend you give them a try. The rates are reasonable and there were no surprise Fees. Great experience and highly recommend! read more

As others have stated, a little expensive, its always more than I expect it to be. I've used this moving company three times, I've never had anything stolen or damaged and they get the job done quickly and with the right amount of care. Good moving companies are tough to find, I would use them again for my next move. It helps to have cash on hand as they don't take checks and charge a surcharge for using a credit card. read more

I had a great experience with these guys! They showed up, packed everything up in the truck quickly, and even took a door off the hinges and put it back for us to get our couch through the door! The guys were really nice and even though we called relatively last minute (4 days before the move), they got us everything we needed to make the move go smoothly! read more

I have moved countless times in my life and they were the the worst movers yet. They arrived at my storage 45 minutes late and wanted gas money $125, which was never discussed. They threatened to walk out if I wouldn't pay it. They wasted so much time carrying one box at a time until I spoke up. My friend and his son assisted them since they moved so slow. Most of my belongings were going back into storage since I only have a tiny one bedroom. They missed my new storage unit by five minutes so they dumped a house full of belongings into my tiny unit. They did not offer a solution and even asked for a tip. Armondo would not work with me unless I paid even more money for an incomplete job. I already spent over $500 and am stuck living essentially in my storage unit. They ran over the quoted time so they demanded money for that too. No appologies. Nothing. Now I have to hire more movers to properly take my things to the storage unit as planned. It is criminal they consider themselves professionals. There is no room to walk in my apartment. I have a bad back and can't lift. They should be ashamed but there is no honor among thieves. And they left heavy tar from their boots all over my new floors! Disaster from start to finish. read more

Family Movers is AWESOME!!! They show up on time. They are courteous, respectful and the nicest guys you would want to meet. This is the 3rd time I've used them. Very very professional. My move came late in the day. They were getting hungry and ordered sandwiches. Took my move off the clock to eat but, also bought me and my daughter a sandwich. Price is very competitive with the other moving companies, but they definitely go above and beyond for there customers. This is by far the BEST moving company in Denver. I won't use anyone else. Tammy C. read more

Family movers were recommended to me highly by a family member, my experience started off well they were able to schedule me in on short notice. The movers showed up on time and worked hard. They had difficulty moving one of my items and ihad to leave work to help them which was not ideal but ok since we were able to move it into my new apartment . Once all was done I handed one of the guys a 75 dollar tip for the 3 hours of moving and he mentioned in Spanish to another (Manuel) the amount he received after which Manuel then proceeded to complain and argue to me about how much I gave them as a tip saying "they should have been given at least 50 dollars a piece." I nearly took back the amount I gave them which was all I had to give but felt the other two guys deserved a tip for their hard work. I will not be using family movers in the future. Very rude and ungrateful read more

hope i can give -5 stars to this company. I got scared when they were moving my stuff. I asked for 2 guys and they came with 3 and offered 3 will be much faster and I can save money. however, the guy who does the paper work actually didn't really do things other than standing or staying around the truck. One guy was shouting stupid to the boxes for I packed too many stuff in one box. He should have just informed me that I should have made the boxes lighter. However, I did not have any problem before with packing and moving with other companies. After the moving, before I pay, the guy with paper work told me exactly like this "Since we have worked so hard to move your stuff, we appreciate tips" who says this kind of things????????????????? I was not going to tip them since I was humiliated,. but I gave them $20, and they were talking about the little tip they received in front of me. read more

I have moved a lot more than the average person. Not only have I had across town moves but across country moves as well. I have hired a professional moving company for all of my moves, some of which were good fairly smooth moves while others were horrible nightmares. I would recommend Family movers to anyone! They showed up on time and there were NO hidden charges. All of the movers were very nice and worked very hard. They were able to move my 3 bed 2 bath home with stairs into a 2 bed 2 bath apartment on the 3rd floor in 3.5 hours. They also just moved my mom, here move went just as smoothly as mine. If you are looking for a reliable moving company, Family Movers is where you should go. read more

What a great experience! They worked hard, worked fast and worked smart. They were very friendly and cheerful through the move and at the end when I was putting everything into a storage unit, they were very helpful with the planning of how to place things so it all fit. I was very happy with the price and the quality of the work they did. read more

These guys didn't even bring tools to disassemble my furniture. Wasted a lot of time and also damaged my furniture.

Wow! This company is the best! We hired two guys who wrapped and moved all of our furnishings without incident. We were very impressed with how each item was handled. They even disassembled a few items and put them back together for us in our new home. We were also amazed that their pricing was so fair. This company has a powerful combination of great people, low pricing and top-notch service! read more