North Los Angeles Regional Center assigned Optima Family Services for my son who has a speech…read moredelay. Melissa Ahamad, (SLPA) started working with my son when he was at 15 months old my son cannot say anything other than Mama and Papa. Fastforward to today, he is now 2years old and has over 80 words though not perfectly pronounced but still a big big improvement from how he was before. We started with sign languages then to minimal words. He hits himself when he cannot express his emotions, so when he started to use and understand the word NO, hitting was gone. It's such a relief. Kids express themselves better through language. At the end of each session, Melissa would give me recommendations for me to continue what she's doing with my son. Goals are set at each period and we try to meet them, e.g. follow steps, identify 5 objects, action words etc. At 2 years old, NLARC added another therapy for my son which is Child Development Services/ Infant Stimulation Therapy. Ernesto is my son's therapist for this service. He is also great! I have lots of questions regarding my son's behavior and development and he answers them patiently and explain everything to me, he even brought a book as reference for our topic. Their Supervisor Dara is also awesome! She evaluates my son's progress and works/plays with him well even though she's technically a stranger for him cos he has only seen him twice but she got my son to play with him unlike the other evaluator who would just stop trying just because he's shy. The office is so easy to contact, whenever I ask for paperwork they would easily send it to me! I love Optima Family Services, Keep it up! You help lots of kids and families.

A total of 32 screens shots of cancellations from our therapist .... We started in last August…read more2024. When I called Denise she would always try to laugh it off and try to manipulate the situation saying they couldn't find anyone that work with our schedule -Said schedule in question- Monday - Friday 9am - 5pm Denise did say she was going to call me the next day ... 3 days have past My daughter is supposed to be receiving 30.5 hours a WEEK we barely make it to 6hours a week Even after leaving the company I waited weeks for her final progress report , so I called (weeks after) and they said they are still working on it !!!!!!!!!!!!!! TLR- go to this company if you really don't care to actually get your child consistent help & also the receptionist always answers the calls as if I'm calling her personal phone. Just for privacy reasons I didn't add the screenshot but I will if needed

I had a great experience with my daughter's ABA here. They helped reduce certain dangerous…read morebehaviors like eloping, they allowed me to come in to discuss progress and view sessions, and so much more. The staff is so kind and professional. Plus I love a things they implemented to ensure the safety of the children in the center.

BrightView is a great organization that cares for the families and children they service. The…read moreclinical team does an amazing job of communicating with parents and collaborating with each other to make the best decisions for the children. Would definitely reccomend!

A great organization that everyone needs to hear about! Amazing, truly caring and sincere team…read moreguaranteed to leave a positive impact on your loved one! I highly highly recommend

Promise ABA is a wonderful company that has people of high integrity, care, compassion, and…read moresupport. They are very responsive, organized, and deeply invested in our child's care. I want to personally thank the wonderful staff members: Jenny is an excellent head administrator. She is an exceptional administrator whose professionalism, promptness, kindness, and organizational skills streamline the process and keep the ship running smoothly. I have nothing but rave reviews for her exceptional work. Jenny is outstanding at multitasking, communicating promptly with outside vendors, parents, and clinicians with professionalism. Sahak and Anna are very caring clinicians who want the absolute best for our child. They are very receptive to providing parent education, understanding of a busy parent's schedule, and were extremely empathetic and responsive to parent concerns. Cassandra is the clinical director of Promise ABA, and we just started communicating with Anna under Cassandra's expert supervision. Nellie is our current, new ABA BT. She is wonderful with our kids, has a loving and playful spirit, and is excellent at providing gentle but firm boundaries and making expectations clear. She loves working in ABA, and her passionate commitment to the field shines through. Destiny Castro was our previous BT at Promise ABA, and she was exceptionally kind, professional, insightful, and just wonderful to be around. Destiny is an aide at a school during the day, and she has extensive experience with children with special needs. She is thoughtful, caring, and has a deep understanding of neuro-affirming approaches and the unique, complex needs of neurodiverse children. We had a wonderful year with Destiny, and she became part of our family. I would highly recommend Destiny for any position related to supporting autistic and neurodiverse children due to her professionalism, compassion, deep engagement, and astute insights.

My 5-year-old son has been attending Promise ABA for about 6 months now, and we've had a really…read morepositive experience. As a parent, it can feel overwhelming trying to find the right support for your child, but the team here has been very welcoming from the beginning. Everyone we've interacted with has been kind and friendly, and they make the environment feel comfortable for both kids and parents. My son's BCBA, Lana, has been amazing. She's very easy to talk to and always takes the time to listen. She gives really helpful feedback and is great at helping us problem-solve when challenges come up. One thing that meant a lot to me was that she came with us to my son's IEP meeting to support us. That level of care and involvement really shows how much she cares about the kids and families she works with. We're very grateful for the support my son has received here and for the team that works with him every day.

It saddens me deeply to write this review, but as a mother to a child with speech delays, I do need…read moreto share this with other parents. I am certain I am not the only one experiencing this situation. Channel to Words has provided speech therapist for my son for over a year and in this time frame they have gone through some unfortunate changes. I have nothing but appreciation and admiration for the therapists who unfortunately have quit because the director is self absorbed and incredibly unprofessional, I realized this as different therapists started to quit and new therapists had to take the load with little to no training. The ones affected are our kids. My son has been switched between therapists because no one wants to work at this company I don't blame them. For the last 3 months we were working once a week with one therapist -Liz, who is awesome and once with a different therapists (a very new therapist) I saw my son was not benefiting from the therapy provided by their newest therapists, I tried for months even brought my own toys and pretty much did the therapy myself, when I finally decided to ask for help, I asked if I could be switch to a different therapist, their response was, that all they could do is cut my son's therapy to once a week or go back to Kaiser and ask to work with them directly. Their response completely surprised me, I was kind, I was patient and I simply ask for help and instead of finding different ways to accommodate, they just cut my son's therapy. I then asked to speak to the director I explained unfortunately it wasn't a good fit but I was happy with the other therapist as we were doing great progress, she took this personal and said my son would better benefit somewhere else and that she only had two minutes to speak so for me to say what I had to say fast. I told her it wasn't personal and I was okay with being places in the waiting list so that eventually my son was seeing Liz twice a week and she insisted my son would benefit elsewhere, when I took him for therapy today the director brings me to her office and insists i have my son go somewhere else... I. Could go in detail about the whole conversation long story short is she is incredible self serving, she said she knew for over a year my son was not benefiting from the therapy there and when I asked her why didn't she said that before? Why say this now just because I asked to be switch therapists, she immediately got it and said " I am not comfortable with this conversation" so I had to get up and leave immediately, this is a person who should not be working with children, and who doesn't deserve to have worked with such great therapists, that to leave because she is not someone you can reason with. My one star goes to the director Keisha Martinez, you do not deserve the privilege to work with kids nor with the wonderful therapists you pushed to go elsewhere with better management and where they truly care about their work

I highly recommend this place. From the front house staff Ms. Irma to the manager directing this…read moreclinic are incredible. My son Vicente was always happy to attend his therapy and I am very grateful for all the progress we saw in him. Thank you, to both of his therapist. I highly recommend this place . My son went in speaking 20 words max now he put sentences together (1year) .

Best in-home ABA Therapy services! Thank you for your professionalism, care and dedication to your…read morepatients. We are blessed to have you in our life!

In the short time I've been bringing my son to this program, overall I've seen a definite…read moreimprovement in his behavior and speech. Prior to him attending Helping Hands, he was saying his ABCs and 123s but not correctly. He's been non verbal basically and still can't put a sentence together, but now he started saying mom and dad because of this program. They work with him and use different methods and tactics, and also positive reinforcements, that I honestly need to work on. They communicate with me daily to let me know his progress and how I can also help him at home. I'm very happy with this program and the amazing people who put in the time to help these kids thrive and I'm so glad I found them.

My son going here 2 years already and I see huge difference between then and now very special…read morethank you Angel and Liz they are the best they even help me during haircut to my son which is hardest thing to do I so happy that I found this place and happy with every day new things that doing or telling my son I definitely recommend to bring your child here if you need help

Very good care and nice. Treated my grandson with love and respect. Clean and kept up.read more

My son had injured his foot and was limping very noticeably so we first took him to his doctor to…read moreget checked out. After getting x-rays that didn't show any obvious breaks or fractures, our doctor recommended Luskin since their specialty was handling orthopedic injuries. My wife called their urgent care facility and was able to make an appoint for the same day so we wouldn't have to deal with any uncertainty of long wait time if we just walked in. Parking for the clinic cost $5 and it's a covered parking lot that is nice and spacious. The inside of the urgent care section of the clinic is colorful and welcoming for kids. There's a spacious waiting area that has a large TV playing movies that kids would enjoy. After checking in and paying the co-pay, we were called into the examination room in less than 5 minutes. A nurse interviewed us and noted the details of our son's case and then called a nurse practitioner who did a more thorough examination of our son injured leg/foot. Additional x-rays of other areas of his leg and foot were taken and everything came back showing no signs of breaks or fractures. The sentiment of the NP was that our son bruised his heel so it was recommended that he be placed in a semi rigid cast for a couple of weeks. The whole process took about 45 minutes and the staff was very warm and friendly with us and our child so it made for a pleasant experience especially for our son who didn't cry at all during the entire process. Highly recommended!