No one looks forward to a hospital visit, but if you have to go Scripps Medical Center at Jefferson…read moreis one of the best facilities in North County. There's plenty of parking and an additional parking structure. They also have a very nice Urgent Care unit with a very nice triage team. The front desk is generally very attentive, helpful, and respectful. It's also nice that many specialty options are available if you need a specific care team. They offer full lab work and imaging.

I have been with Scripps for a very long time…read more I have a lot of health issues and I normally go in person to make appts. My husband told me I got a letter in the mail stating that I was writing messages in my portal to my Drs. I thought the portal was used as a extra tool for Scripps when you do not go to appointments for your health and concerns. They threatened me that they would kick me out of Jefferson if i wrote anymore messages. Don't I have any patient's right for my healthcare to use the portal for questions and concerns when appointments are over two to three months in the future? I felt threatened and abandoned especially that I was recently discharged from the ER and needed some answers from lab work which I feel was not given by the ER Dr. On top of that I got a letter in my portal about missing and no show appts which I go all the time because I have other people drive me there so why is there such a mess when I feel I am threatened? Does anyone else have this experience with Scripps at this time with communication on portal, mail and no one replying to their messages on portal? Has anyne else been threatened to be kicked out even if they go to all drs appts on time and ask qs about their health???? Isn't that what Drs and nps are there for to help you and take care of your concerns in a professional manner???!

Everything was great nice staff got me in and out with no issues and my prescription was ready…read moreright away. This is a place to come. We were on vacation and away from our home. Thank you to everyone!

I was seen on time! The MA and provider were authentic, competent, and caring…read more The medical options suggested took effect immediately!

I came for the first time to initiate care and as someone who has a fear of doctor's offices, I was…read moresurprisingly calm here! I was seen by Dr Nancy Chang & absolutely loved her! She is so sweet and kind. The nurse that helped me before the doctor came in, I believe her name was Daisy (I could be wrong, but I hope I'm not) was EXCELLENT! She made me feel so comfortable and safe. I've had bad experiences at doctor's offices from a child to adult, so my fear of them causes me to have major anxiety before any appointment. But after speaking with not only Daisy & Dr Chang, but the front desk women too, I felt so at ease! Since I was a new patient I did have to call prior to get set up, which was a quick and easy process with whomever the man was that helped me. The inside of the building is big & extremely clean with plenty of seating. I would recommend this office to anyone, & definitely recommend Dr Nancy Chang & her staff!

I have used twice now and can honestly say great experiences, highly recommend!…read more* Through my chart app you get an approximate arrival time and you state when you'll be arriving that gets you on the list while you head over which I really like cuts down on unnecessary waiting room waiting, I'd much rather be waiting in my car that extra 10 mins etc. * The service has been very friendly and competent which is on par with typical Scripps experiences most always positive. * Thank you Scripps HealthExpress!

I wish I could remember the super nice Doctors name, but it's been a couple weeks. She was…read moreterrific, friendly, communicative and super helpful. The staff who greeted me also incredible, friendly and accommodating! They checked me in, called when my time to arrive at as nearing and again, super nice. Unfortunately not my first time needing this urgent care, but each experience has been great! I wish I could use them as my primary !

The customer service experience has been far from satisfactory. My daughter has been to this urgent…read morecare on three occasions, and each time they had incorrect insurance information on file. I recently called regarding a $210 bill for a visit in December 2025 because they were claiming our insurance did not cover the visit. After spending approximately 20 minutes explaining the situation, it became clear that they had the wrong insurance information. The representative I spoke with did not seem to understand the issue and said she would call me back after looking into it. I never received a call back. Later that same day, my daughter became ill and needed to be seen. When she arrived, she was told they would not treat her until the outstanding $210 balance was paid. Despite the fact that the billing issue appeared to be the result of their incorrect insurance information, I paid the $210 so my daughter could receive the care she needed. Having to pay a bill that we were actively trying to resolve, particularly when the underlying issue was incorrect information on their end, was extremely frustrating. After three visits with the same insurance-information issue and this experience with billing and customer service, we will not be using this urgent care again.

I recently became ill and visited Scripps Urgent Care on Jefferson in Oceanside, where I was…read moretreated by Dr. Michelle Voigt, the facility's Medical Director. She and her team were absolutely great. I cannot say enough good things about my experience, from the moment I checked in until the moment I checked out. I give them five stars across the board. I was checked in quickly, and in less than ten minutes, the medical team was already caring for me. About a week before becoming sick, I had been exposed to a serious biological health hazard with potentially fatal consequences. Naturally, I was extremely concerned, and my wife was terrified. Dr. Voigt listened carefully, ordered the appropriate tests, and quickly determined my illness was unrelated to that exposure. She assured me I would make a full recovery within a few days. Her reassurance meant more than I can express. Dr. Voigt's calm, compassionate, and confident manner immediately put me at ease, so I was able to call my wife and let her know that I would be okay. She treated me with genuine kindness, respect, and professionalism throughout my visit. I left feeling relieved, encouraged, and truly cared for. I also want to thank the entire staff at Scripps Urgent Care. Everyone I encountered was warm, friendly, compassionate, and professional. From the moment I arrived until I left, every interaction reflected genuine concern and outstanding patient care. I am deeply grateful to Dr. Voigt and the entire team. Thank you for providing exceptional care during a very stressful time. My heartfelt thanks to Dr. Voigt and everyone at Scripps Urgent Care for making a frightening experience so much easier to get through.

This was my first visit to an urgent care in California, and I couldn't have asked for a better…read moreexperience. I came in feeling scared and anxious, and from the moment I walked through the door until I left, every member of the team treated me with kindness, compassion, and respect. They didn't just provide excellent medical care, they treated me like a human. Mary Joy at check-in immediately made me feel welcome and made me feel at ease, Karina was wonderful. She took my vitals and clearly explained my discharge instructions before I left. Dr. Andrews was exceptional. She took the time to listen, explained everything thoroughly, and made me feel comfortable and confident throughout my treatment. The nurse who assisted with my care was also incredibly kind and reassuring. I wish I had caught her name because she deserves recognition as well. Every person I encountered was professional, compassionate, and genuinely caring. Thank you all for turning what started as a very stressful day into an experience where I felt heard, respected, and well cared for. Thank you for providing such outstanding care to our community.

I went to see Dr. Christopher Toupin about high blood pressure, hernia and atrial fibulation. He…read morelistened attentively, asked questions, and spent a ton of time with me. We laughed a bit and then he did his thing, referring me to a cardiologist and surgeon so now i feel I'm on a path to having these fairly minor issues fixed. I really like this guy. He listens, and although he's fairly young ('30's??) you get a confident vibe without the typical arrogance. I highly recommend him.

For some reason my review did not transfer to there site and I want them to get the credit they…read moredeserve. Most of the Dr's I have seen over the past ten years treat you like a heard animal. Getting you in and out so they maximize on the great Americana Dollar. I recently got insurance thanks to Obama Care after loosing my insurance and becoming disabled in a accident in 2007, which almost resulted in the amputation of my legs. I set up appointment with Dr. Christopher Toupin, M.D. at the above facility. My paper work was processed quickly by his staff. I got in at the time my appointment was scheduled, His staff did the preliminary work, ie Temperature, Blood pressure, and oodles of questions. Dr. Christopher Toupin, came in and went over the questions and got into in depth explanations of each. He is professional, personable, polite and even has a sense of humor. OMG,! He's Human. I was surprised with his in depth questions and sincere concern and examination. It was a pleasurable and I look forward to having him as my personal physician. Thanks!

I've been here a couple of times now and I love how quick and easy this office makes urgent care…read morevisits. You can schedule same day appointments online and I've never waited longer than 20 mins for anything there. Everyone's always been nice too!

Waited for a few visits (3) to review, twice for myself and once for my two year old. Each visit…read morewas quick, easy, and good quality of service! - Made appointments online for each and only once had about a 15 minute wait the other 2 times were essentially just check in front desk sit down for a literal minute then get called back. - I am very glad to have found this urgent care, will continue to use them, and would absolutely recommend!

Called the 858 number listed for the Vista location and the representative had to transfer me…read more After call transferred waited over 5 minutes still no answer. . ? Just a simple question of whether I need to schedule an appointment for blood draw. Company DEFINITELY needs to hire more patient service representatives to answer

I'm really grateful that UCSD has opened an urgent care location here. I took my daughter to the…read moreUCSD Express Health location in Encinitas and they were at capacity. They recommended that we go to the Vista location - it was only about a 20 minute drive. The place was completely empty and the staff was super efficient and very thorough!