Unfortunately, I had a very disappointing experience with this class. I am only leaving a review…read morebecause, for over a month, I have tried to resolve these concerns directly by emailing the shop and owner, calling, and even visiting in person, but I have consistently been dismissed without any resolution.
I had been looking forward to attending this class for over a year and chose to celebrate my birthday here with friends and family. We were all very excited, which made the experience even more disappointing. The class started an hour later than scheduled, despite the website stating that participants cannot join if they are more than five minutes late. There was little to no explanation for the delay.
Once the class began, it felt rushed, likely due to the late start. When I asked for help, staff often stepped in and fixed things themselves rather than showing me how to do it, which defeated the purpose of creating my own pottery. I also asked questions about air bubbles in the clay and the firing process but was not acknowledged. This was especially concerning, as I later discovered that my bowl cracked during firing--something I was specifically worried about.
Additionally, the glazing and firing processes were not explained at all. When we moved on to painting, we were left to figure things out on our own without guidance. The class is advertised as making a bowl, but the final product was much closer to a small trinket dish, which was another letdown.
On top of everything else, they lost my pottery when I called to check up on it and it had to be found.
Given that we spent several hundred dollars, I expected a much higher level of instruction, organization, and communication. The overall experience, combined with the complete lack of response to my attempts to address these concerns, has left me deeply disappointed and regretful that I chose this studio.
