Fairy Nails Lounge
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Services - Fairy Nails Lounge
Eyebrow services
Manicure
Manicure and pedicure
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My daughter and I came here for some much needed girl time. This was my first time at Fairy Nails. I made an appointment over the phone, same day. This is a fairly large nail shop that offers a variety of services like nails, facials, waxing, and more. We were kindly greeted when we walked in. They offered drinks and snacks for the both of us. I got a classic pedicure which includes 5 minutes of massage time. But you can pay extra for more time. Overall, the experience was great. Check them out if you're in the Hayward area.
My normal place is closed on a Monday's, so I thought why not give Fairy Nails Lounge a chance. Big mistake. This is a Classic Manicure for $29.
It was a Friday mid-day when I waked in. They were not busy, so I was able to get a much needed pedicure. Jenny was pleasant and understood after I explained what I wanted. I am picky about how I want my toe nails cut. Another lady had to do the simple stars I wanted for my big toes. It's not perfect, but it's still cute.
Helen has done 4 sets for me and she does a great job. She tries her best to execute the vision you bring to her.
Wow are you kidding me right now!!! I just came back from getting my nails done and this is what happened. It's already chipping and I just barely touch Blueberries wow plus the lady doing my toes. She hardly understood what I said. I paid for the luxury treatment seemed like a basic treatment. I told her I wanted my nails pink and she did the opposite which I was OK with, but after that, my toes look green. I told her and she seemed to not understand me. I told the guy in the front and he did not say anything just sorry mind you I paid $121 I will no longer be going back to them.
Such a great place to get your nails done. They do an amazing job, but the technicians act so inconvenienced when you speak up and they up-charge their customers. I always get a hard gel overlay manicure and gel pedicure. I expect to pay around $120-$130 without tip, but they started charging for everything i.e. shaping nails, cleaning cuticles, gel polish, etc. So what exactly is included in the basic services you have listed and are charging for then? I'm so disappointed. I won't be coming here again and you shouldn't either!
I decided to try Fairy nails lounge because of their reviews. They had a good amount of appointments available online which requires you to pay a down payment to reserve. I didn't know I can just walk in. This place is nice, with all the pedicure chair situated along the wall and all of it had the plastic protective cover for it. The manicure station were all in the middle and they rooms in the back for all the other services they offer. I personally think my service went well until I got to the very end of everything. The package I chose was $55 and then they ended up charging me an additional whopping $15 for gel that I wasnt aware of because my technician did not ask me if I wanted gel. I know that gel is extra but not no $15 extra especially for the quality of pedicure I received. I will go in detail about the quality later. I then paid, and that is when I saw the $15 additional for the gel. So whatever at this point. I then had to tell the guy that I booked online and they charged me for a deposit which he then removed from my final bill. I got home and just kind of let my pedicure be and after less than 24 hours, the side of my big toes started hurting so I checked when I got home and that's when I realized that the lady that did my pedicure did not remove built up skin from my big toes. I ended up doing it myself because of how painful it was. She also didnt cut the sides of my nails when I told her to cut it down. I removed so much skin it was ridiculous. So I wasn't really sure what she was doing during my pedicure cause after inspecting the everything the quality was subpar. One thing I would say, either they go through training or get retrained so they can provide better service cause I would've had rather gone somewhere else and paid what I paid for that to return here and receive mediocre service. After trying them I pretty much realize the shop is good for a photo op. Im pretty sure some of the other ladies does good work but I definitely did not receive quality end product.
This place really needs to be more consistent and actually provide the service that was requested. I asked for a soak-off, but instead the technician drilled my nails down. I didn't think too much of it at first because the last time I had a soak-off done there, they used the cotton ball and foil method like usual. I ended up leaving with my nails hurting. I know I could have said something at the time, but I tend to feel bad speaking up in the moment, especially since I do come here often for manicures. I just hope they can be more consistent with the services they provide. Since they are a pricey nail salon. The pictures were taken a few days after my service, and you can see there's already a small split on my thumb and unevenness across several of my nails
Very Nice Place! Very open and clean! Had an Ingrown Toenail and hurt really bad! Relief after a nice warm foot bath! Get the Deluxe!
I love the service here! I been going for a couple of years already and I always get good service on my nails. Tim is Great! And I never leave disappointed:) there is so much competition out there but when you find the right nail tech, you're sure to keep on going to them for great service :)
I gave this place a try because of the positive reviews and they did not disappoint! I told them I wanted a gel manicure with designs on my natural nails and Tiffany did my nails exactly like the inspo pic I showed her. I was in there for less than an hour, I am definitely coming again. Don't sleep on this place!
1 month ago
For the first time had a good experience. Got gel X let's see how long they last. Good service read more
1 day ago
3 months ago
I really wanted to love this place because the salon itself was beautiful and the staff was friendly, but unfortunately the prices and quality were incredibly disappointing. First, I was shocked that a basic kids' pedicure for my 8-year-old son cost $27. All they did was trim and clean his nails, followed by a short leg massage. That price seems extremely high for such a simple service, and there was never any discussion of pricing beforehand. The biggest issue, though, was my own nails. I paid about $55 for my gel manicure--$35 for gel polish, plus an additional $20 for a French tip and a small Mickey design. When I woke up the very next morning, less than 24 hours later, the entire gel polish had already peeled completely off one of my thumbnails. The French tip and Mickey design on other nails were also already lifting and peeling. I've never had a gel manicure fail this quickly. If I lived closer and didn't have to drive across the bridge, I would absolutely return to request a full refund because this level of quality is unacceptable. Between my dad, my two kids, and me, we spent close to $500, so we expected much better workmanship. My daughter's nails actually turned out great, so this review is strictly about the quality of my nails. One other thing that bothered me was my dad's pedicure. The staff kept offering him additional services during the appointment, and he kept saying yes without realizing each one came with an extra charge. By the end, his pedicure totaled over $100 plus tip. I really think pricing for add-on services should be clearly explained before they're performed so customers can make informed decisions. I've attached photos showing my thumbnail the morning after my appointment, along with photos I took the night before. It's incredibly disappointing to spend this much money and have a gel manicure start peeling in less than 24 hours. read more
3 months ago
My daughter and I came here for some much needed girl time. This was my first time at Fairy Nails. I made an appointment over the phone, same day. This is a fairly large nail shop that offers a variety of services like nails, facials, waxing, and more. We were kindly greeted when we walked in. They offered drinks and snacks for the both of us. I got a classic pedicure which includes 5 minutes of massage time. But you can pay extra for more time. Overall, the experience was great. Check them out if you're in the Hayward area. read more
12 days ago
My normal place is closed on a Monday's, so I thought why not give Fairy Nails Lounge a chance. Big mistake. This is a Classic Manicure for $29. read more
It was a Friday mid-day when I waked in. They were not busy, so I was able to get a much needed pedicure. Jenny was pleasant and understood after I explained what I wanted. I am picky about how I want my toe nails cut. Another lady had to do the simple stars I wanted for my big toes. It's not perfect, but it's still cute. read more
3 months ago
Helen has done 4 sets for me and she does a great job. She tries her best to execute the vision you bring to her. read more
3 months ago
Wow are you kidding me right now!!! I just came back from getting my nails done and this is what happened. It's already chipping and I just barely touch Blueberries wow plus the lady doing my toes. She hardly understood what I said. I paid for the luxury treatment seemed like a basic treatment. I told her I wanted my nails pink and she did the opposite which I was OK with, but after that, my toes look green. I told her and she seemed to not understand me. I told the guy in the front and he did not say anything just sorry mind you I paid $121 I will no longer be going back to them. read more
8 months ago
Such a great place to get your nails done. They do an amazing job, but the technicians act so inconvenienced when you speak up and they up-charge their customers. I always get a hard gel overlay manicure and gel pedicure. I expect to pay around $120-$130 without tip, but they started charging for everything i.e. shaping nails, cleaning cuticles, gel polish, etc. So what exactly is included in the basic services you have listed and are charging for then? I'm so disappointed. I won't be coming here again and you shouldn't either! read more
2 years ago
I decided to try Fairy nails lounge because of their reviews. They had a good amount of appointments available online which requires you to pay a down payment to reserve. I didn't know I can just walk in. This place is nice, with all the pedicure chair situated along the wall and all of it had the plastic protective cover for it. The manicure station were all in the middle and they rooms in the back for all the other services they offer. I personally think my service went well until I got to the very end of everything. The package I chose was $55 and then they ended up charging me an additional whopping $15 for gel that I wasnt aware of because my technician did not ask me if I wanted gel. I know that gel is extra but not no $15 extra especially for the quality of pedicure I received. I will go in detail about the quality later. I then paid, and that is when I saw the $15 additional for the gel. So whatever at this point. I then had to tell the guy that I booked online and they charged me for a deposit which he then removed from my final bill. I got home and just kind of let my pedicure be and after less than 24 hours, the side of my big toes started hurting so I checked when I got home and that's when I realized that the lady that did my pedicure did not remove built up skin from my big toes. I ended up doing it myself because of how painful it was. She also didnt cut the sides of my nails when I told her to cut it down. I removed so much skin it was ridiculous. So I wasn't really sure what she was doing during my pedicure cause after inspecting the everything the quality was subpar. One thing I would say, either they go through training or get retrained so they can provide better service cause I would've had rather gone somewhere else and paid what I paid for that to return here and receive mediocre service. After trying them I pretty much realize the shop is good for a photo op. Im pretty sure some of the other ladies does good work but I definitely did not receive quality end product. read more
6 months ago
This place really needs to be more consistent and actually provide the service that was requested. I asked for a soak-off, but instead the technician drilled my nails down. I didn't think too much of it at first because the last time I had a soak-off done there, they used the cotton ball and foil method like usual. I ended up leaving with my nails hurting. I know I could have said something at the time, but I tend to feel bad speaking up in the moment, especially since I do come here often for manicures. I just hope they can be more consistent with the services they provide. Since they are a pricey nail salon. The pictures were taken a few days after my service, and you can see there's already a small split on my thumb and unevenness across several of my nails read more
8 months ago
Very Nice Place! Very open and clean! Had an Ingrown Toenail and hurt really bad! Relief after a nice warm foot bath! Get the Deluxe! read more
I love the service here! I been going for a couple of years already and I always get good service on my nails. Tim is Great! And I never leave disappointed:) there is so much competition out there but when you find the right nail tech, you're sure to keep on going to them for great service :) read more
4 months ago
It was my first time going to this nail salon and they provided such great service. Will definitely recommend this. read more
4 months ago
My experience here was great and Helen is an amazing technician. I showed Helen the design I wanted, and she recreated it exactly. The staff were super friendly and professional. Definitely coming back and I recommend this salon for good service and prices. read more
1 month ago
4 months ago
I gave this place a try because of the positive reviews and they did not disappoint! I told them I wanted a gel manicure with designs on my natural nails and Tiffany did my nails exactly like the inspo pic I showed her. I was in there for less than an hour, I am definitely coming again. Don't sleep on this place! read more
2 months ago
Overall, this place is over priced. I paid $83.50+ & $10 tip. $93.50 for dam french tip gel pedicure which is dumb. I said no multiple times for the upselling services, still got it & was charged for it. The service was the $47 massage pedicure. In addition, they charge $15 for "color" and then an additional $10 for french tip which makes no sense. On top of that main big toes look uneven. She did powder to make by 2 big toes even & they still filed unevenly. salon was slow when i came in. And i get it, but its not a singular customers responsibility to make u money when u walk in. Overall I will not be returning because this pricing is just effing ridiculous read more
11 months ago
This is my second time coming here after a while (Getting my refill) and Trina has been the one doing my nails, she's amazing, she makes you feel so comfortable and she's so funny. This will be my go to spot! read more
I did Mani and Pedi today. Yan did my pedicure and Jasmine did my manicure. Jasmine was quick, I showed her a design but it is not close because lack of material in the shop, her skill is pretty good. I may need to bring my own materials if I want a specific design. Yan is pretty patient although she didn't fix the nail polish out of my toes. (as you can see from the photo) The gel manicure is chipped 3 hours later...as you can see from the photos. I paid over $95 for both, I am not sure the cost nowadays, but credit card is accepted and they charge a fee for that. read more
6 months ago
5 months ago
Amazing Service! Helene always does a great job on my nails been coming to her for a couple months now and I always leave happy! The pedicures with Jenny are always relaxing and she does a amazing job too! Definitely recommend coming here staff is friendly and inviting. read more
4 months ago
I am very disappointed with both the quality of service and the customer service I received.I got a gel manicure, and within just 2 days, several of my nails had already chipped. When I returned to have them fixed, I was told that only the chipped nails would be repaired. I requested that the entire manicure be redone because I did not want to keep returning for repeated fixes, especially since the service was only a few days old. However, I was told that the salon was short-staffed and that I should come back the following day. What was most frustrating was the lack of concern or apology for the inconvenience. Now, only a few days later, more of my nails have become damaged, which confirms that the original application was not done properly. I paid for a gel manicure expecting it to last significantly longer than a few days. I expected better workmanship, accountability, and customer service. read more
8 months ago
Nail tech cut one nail and was bleeding, they gave me cotton after I asked. They overfiled my actual nails so now they are growing out and breaking. They also filed my skin off on 8 nails total, it hurt so bad until it scabbed over!! Horrible experience I won't be coming back, the manager was nice but the owners wouldn't even offer me a refund. The toe nail tech also cut me and I was bleeding. I can't believe they didn't give me a refund. At first they offered 10% off my next service, I told them I won't be coming back and I want a refund, but they said no. This was actually their last chance for me because my previous 2 times coming for acrylic nails was not good either. read more
4 months ago
6 months ago
2 years ago
Even when I move to San Jose, I will still only go to Trina for my nails. My nails would always last 3+ weeks to a month and they always look cute Trina is the type of nail tech that listens to her clients and works with them to make sure that they walk out happy with their nails. She's very easy to talk to and she's super talented This salon is clean and has good vibes. It's definitely worth checking out if your me in the Hayward area read more
2 years ago
Trina Trina Trina!! She is a 15/10! She understood the assignment!! I don't usually get my nails done anymore but I have a wedding to go to so I needed to get em done. This is my second time at Fairy Nails but I heard from my cousin to go to her, so I did...and mannn I'm so glad I listened! I was legit thinking bout gate keeping her but based on these other reviews, what's the point? I need to show her off too! lol I showed her what design I wanted and she delivered! Fairy Nails is such a nice and new hidden gem, I'm so glad it's literally just down the block from me. I don't have to keep getting on the freeway just to get my nails done now. Trina removed my dip powder and convinced me to get hard gel instead because my dip were lifting pretty tough and my hair kept getting stuck in between them. Apparently hard gel won't lift but we'll see in a few weeks. I trust her though. She's so genuine and I love her energy! She took her time and really listened to what I asked from her. My nails were getting long but I do like to keep 'em somewhat short but also somewhat long. She shaped them to my liking also. Will be coming back in a few weeks! read more
I've come 4-5 times in the last 3 months and wanted to give enough visits to really believe that this is a 5 star, one stop shop. I went once to try gel X and was with Trina. I've been a nail biter but had a shoot so my nails had to look neutral but not too long either. She totally listened and it lasted over 2 weeks bc they grew so fast so knew I wanted to keep doing it. When I came back 2 wks later Trina was on vacation. I had Wendy and she was great and we did a fill w chrome. However the next day, 2 were already chipping and lifting and I was really nervous to go back. When I did, Wendy not only fixed the two but offered to fix the entire set! This was amazing service and I was shocked that she took the time and care to fix it but also make sure all were good. She didn't charge at all but I tipped for her time. Eventually I went again to see Trina who I will see exclusively for nails. But I only knew they had a head spa when watching their screen of services. I opted for the 45 min $75 service. Didn't expect it to be a full head spa but facial and massage with neck and shoulders! It was dreamy and Nicky was so good. Definitely something I'd do again and they let you use the blow dryer after free of charge. Now back to Trina and her detail and design! I started to get more designs and showed her some inspo and she always delivers and listens to the length I need while still being real with what will work. I'm really excited as my nails grow and get more bold in designs and looks! Her artistry is so great and she's fast yet meticulous! Prices are also reasonable even when adding design. A basic gelx set is $65, fill is $50 and the design can range from $20-50 depending on what and how complicated you get. Basically - fairy nails lounge is a one stop shop. I could prob spend a whole day pampering myself from pedi, mani, facial, head spa, they do lashes and microblading. They also offer tea, water or soda to make you comfy. The ladies and the environment is really nice. I'm so glad to have stumbled on this salon thanks to a quick yelp search and have found my go-to nail salon. It's a treat to spend the day here. read more
1 year ago
My nail from my left thumb completely came off and it is still not grown the right way I am soooooo mad!!!!!!! My nail looks horrible! Tiffan or Stephanie decided to put crazy glue under my nail! That was evil! As a mail tech why would you do that!????? read more
I've been to Fair Nails Lounge several times for gel manis and pedis and really enjoy their services. The space is very clean and spacious. I've had various nail techs, but Mimi was great! She was welcoming and has a fun personality. She really took her time and did not rush. Prices are comparable to other nail salons. I've always done walk-ins and there's always someone available to help! read more
11 months ago
TRINA is back yall She's been that girl when it comes to nails!! So attentive to detail from the nail shape, to the color, and design! She is so so talented and the sweetest! She helped me decide which application would be best for my lifestyle! She gave recommendations with care. Please consider booking with her! read more
Brought my mom here to get her nails done before her trip, it was also their grand opening so it was really nice and felt more festive since they offered food and drinks. Fairy Nails Lounge is convenient because they have a large shared parking lot in a plaza. The salon itself is also pretty big, with around 20 pedicure chairs and 20 mani tables. They offer a lot of colors, even matching gel and regular polish if you want different polished on the hands and feet. The salon is also really clean which is really important as well. I had two different techs working on my hand and feet, both were good and nice. My mom had Kat working on both her services. She said Kat was really attentive and detailed in her work. We feel really relaxed and our skin feels so soft and nice after! read more
1 year ago
2 years ago
Huge thanks to the owner for reaching out and allowing me to get my nails fixed. Big shout out to Helen who did an absolute amazing job fixing my nails. read more
2 years ago
11/2/24 edit to update - changing rating to 2/5 due to lingering pain more than 24hrs after visit. The areas around the cuts on my fingers are a little red and swollen. My toe was hurting quite a bit from movement so I took a closer look under sunlight and noticed there's actually 2 cuts, not 1. And the toe next to it is red from the aggressive pushing and snipping. _____________________________________ 2.5/5 for base experience. +.5 for staff response. TLDR; Cons: -lots of cuts; not relaxing experience (common based on other reviews) -pressure to do gel polish (also seems to be a common occurrence) -bait & switch/misinformed of store's daily promo Pros: -Offer of coffee, hot tea, or water -Abbey & Mimi (front desk) were apologetic of the cuts to my hand -unexpected gift of lotion -Quality of the polish (so far) I recently discovered Fairy Nails Lounge and after seeing the high Yelp ratings, I spontaneously decided to come in this morning shortly after opening. I didn't have an appointment and was open to waiting but they took me in right away for a mani & pedi. Abbey did my mani & Kathy did my pedi. When I sat down, I mentioned I wanted to do regular polish and asked for the color book. The salon aesthetics are nice. I really hoped to like this place but my first experience here didn't leave a good impression. I've been stewing on my experience for a few hours now and my opinion hasn't changed. Abbey wasn't rough with my hands, but she also wasn't careful enough. I noticed she had her electric nail file set at a much higher speed than I had ever experienced. Within the first minute of using the file, the drill slipped off the nail and onto my skin. This happened a total of 4 times, drawing a big drop of blood the third time, but still it happened one more time after. She was also careless with using the cuticle nipper. She went very fast and caused 2 cuts on one finger. Kathy was rough/aggressive from the start. She dug the cuticle pusher tool really hard into my nail. It was more like she was trying to scrape off layers of my nail instead of pushing back the cuticles. There was some stinging when she sprayed alcohol onto my toes so I knew there were cuts somewhere. I found one bleeding after I got home. I noticed the front desk has a board displaying daily specials. Today (Friday) was a free parafin wax treatment (normally $15) with a pedicure of $55+. Kathy also called out this promo when asking me what pedicure I wanted. Specifically, she said the promo was only available for the Deluxe, Bomb Spa, or Volcano pedicures. I picked the Deluxe. When we got to the polish part, Kathy grabbed the polish and brought over the UV lamp. I reiterated that I wanted regular polish, not gel. Kathy said the promo is only eligible for the gel polish. Gel add on for the feet is $15. I didn't see this note on board, and the Deluxe pedicure description specifically refers to the Classic pedicure + additions. The Classic pedicure specifically states "your choice of regular polish". By this time, I didn't want to risk anymore pain/injuries. I saw another review where the lady was burned from a lip wax session. No, thank you. I refused the gel add on and the parafin wax promo. Either Kathy was misinformed, or the promo is a scam. Abbey was assigned to another customer when she finished with me, and Kathy just went to sit at one of the empty chairs. I was supposed to wait a few minutes for my polish to dry but Kathy never came back. She was sitting at an unused station on her phone. I removed the toe separators myself after ~15 minutes. When I walked to the front desk, Kathy was quick to approach. Mimi rang me up for the services. There's an option for a discount if you pay cash, but I said I wanted the credit card points. There's a $1.50 fee for credit cards. While paying, Kathy handed me a box of their orange collagen lotion and said it was a gift. After I received my receipt, I informed Mimi of the injuries to my fingers and reiterated that Abbey did apologize, but I wanted to note to her of the injuries. I failed to check for and point out the cut to my toe. I'm on the fence of coming back, read more
3 years ago
As a busy college student, nails were the last of my concerns. However after a while of shaking hands at career fairs, I couldn't help but be disgusted by the sight of my own. Were they a girl's or an ogre's? Well. It's really not that bad, it just needed a little shaping. To the salon! I decided on Gel X which are nail extensions. It's not harsh compared to acrylics and covers the whole nail. Tim, my nail technician, installed the classic almond shape and adjusted the length according to my liking before we got into the design. I had inspiration photos saved from Pinterest before hand (keywords being something similar to "ombré, xiao hong shu/douyin nails, Korean/chinese nails"). I showed it to him but the man just took one look at the photos and went to work. He also sang along to the music videos played on the TV while doing my nails. It was just so iconic that I suggested him to do TikTok Live, which he was very interested in. Everyone was quite entertained. Jewels, gems, stars, and glitter. He slayed this set just as hard as the karaoke. Pinterest worthy nails and a free concert? Sign me up for the next appointment! read more
10 months ago
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