Jeff was quick to reply to my inquiry and scheduled a visit within a few days. He was able to…read morefigure out and repair both issues with my dryer. I will definitely call him again when I need his services. I highly recommend this business.

Wonderful service. Fast. Knowledgeable. Arrived early, did a basic purge of our washing machine (it…read morewas clogged basically), and got it working again. Washer still has issues, but that could be because the purge motor is slightly damaged, BUT not his fault. I know if I asked he might be able to replace the motor, but he'd have to order the part, and for the most part the washer is just loud now. It still works. Good value, fast service. No complaints. -A.

Jesse is a really nice family man who very respectfully let us know our stove was too old to order…read morethe conversion kit from gas to propane. I would recommend his services.

5 stars Jessie was very professional, he arrived early told me what was wrong with my oven. He…read moreordered the part and was able to get it sooner than he expected, so he came back and fixed my oven the same day. Thank you very much, we will definitely use his service in the future.

Sean is incredible, he seems to be able to fix anything, he is prompt and makes himself available…read morewhen you need him - even on the weekend - when most things break. :-) He fixed our washer, replacing a belt, the bladder and a spring, had to make two trips to our house but still, the bill was very reasonable. He is polite, hard working, we really can't say enough good things about him. A week after he fixed our washer, our dishwasher stopped draining, so Sean came out on a weekend, determined the issue, ordered the part and return within a couple of to fix it. Again, the bill was reasonable. If you have an appliance that is not working, before spending money on a new one - please call Sean. He will probably be able to fix it and save you time and money and prevent a fixable appliance from going to the landfill!

Sean went above and beyond.. We lost power for 4 days over Christmas.. Our 2-year-old Frigidaire…read moredouble oven, which was out of warranty, got zapped when the power came back on, and the screen went black. Sean came over and diagnosed the problem. He came back and installed the user interface board.. bada bing, bada boom! So far so good.. and he didn't charge an arm and a leg. ..Also, no loud cursing...Sean is a good guy, and we'd love to see him get more customers. He's a one-man biz, no middle man.

Update: The owner contacted me to make amends. He returned the service fee and even stopped by my…read morehouse to apologize. He explained that the original part they were looking for had been hard to get. And I explained the frustration of not being contacted about the status. Luckily he took another look at the washer and diagnosed a different issue and was able to have the machine fixed the next day. Wow. This company was recommended to me. Started out OK. The people were polite, the tech came on time and diagnosed the problem. He said I would get a call when the part came in. 2 weeks and nothing. I called and then was assured the part would be in 2 weeks later. Again - nothing. Made several calls to the company with no response. Is this how business is run? Take your $105 service fee and the blow people off. I see I'm not the only one who has had problems with Frankies

I had a very frustrating experience with this company. I was told one thing about what was wrong…read morewith my dryer, but it didn't feel accurate, and there was zero follow-through. I had to keep calling over and over just to get updates, and most of the time I didn't even get a response. Communication was poor, and the lack of accountability made the whole situation worse. At this point, I don't trust this company for any future service. Be careful if you decide to use them--you might end up paying more than necessary for a problem that isn't clearly explained or properly handled.

Very nice service call, I like the fact that tech was early and was knowledgable and fixed my…read morewashing machine problem quickly. Reasonable price and I am glad that I didn't have to buy a new machine! Thank you Santa Cruz Appliance.

My experience with Ben from Santa Cruz Appliance Service for my washer was excellent Ben is…read moreprofessional, knowledgeable, and very informative. In addition to the repair itself, he explained and showed me how to clean the washer drain. I recommend Santa Cruz Appliance Service as a reliable business

Requested for the drums and rollers to be replaced on my dryer. He seemed like a nice guy, came and…read more"fixed" it. While he was still here I asked why the dryer was so loud, he said because they're new parts it will take a couple weeks to adjust. I let time pass and the noise is still very loud, it turns out he replaced only the drums and not the rollers. He charged me close to $300! I gave him 3 opportunities to make it right. He said he would place the order for the rollers and call me. A month goes by and nothing. I followed up 2 more times and he won't respond. Avoid this guy at all cost, not trustworthy, and will try to play the system for his gain.

I had my Samsung icemaker replaced. Miguel was efficient, timely and cleaned up after himself when…read morethe work was complete. He explained all that needed to be done because of this particular Samsung refrigerator model. I would definitely recommend his services!

I called My Appliance repair and Mikey arrived 6 hours later to look at my Speed Queen dryer that…read morewas making strange noises (possible belt). The good news was Mikey knew Speed Queens, the better news was he had the part on the truck, the best news was he was an honest man. He showed me the worn part and replaced and was gone in one hour. I would highly recommend Mikey's service.

Micky reached out very quickly and gave us excellent advice that saved us money. He was very…read moreknowledgeable, honest and helpful. He ended up recommending we replace the appliances rather than try to repair it. His honesty cost him a job, but won him a customer for life!

Juan did an amazing job with our repairs and installation. He is highly knowledgeable and very…read moreprofessional.

Juan and Hass worked with our washer and both did an amazing job. They left our laundry area real…read moreclean and made sure everything is running smoothly. I highly recommend this company.

They were efficient, reasonably priced, and were able to install our downdraft oven. Super kind and…read moretook time explaining things to me

Dave very quickly got back to me on a question about installing a washing machine in Marina that…read morehelped me understand what is the best value for getting what I wanted. I didn't actually hire Dave (he recommended a better option), but I greatly appreciate his quick and correct advice. I really hope the people he can serve best - and I know for a fact there are many that he can help that don't have our specific different circumstances - will hire him!!!

Armando was amazing I had 2 other appliance companies come out... from my Warrenty insurance…read morecompany they both were terrible. Agent and they said if you get an appliance they will pay them. I looked up online and saw his appliance repair. Left a message to call me back.... I didn't a chance when Armando called me said he missed my call. Told him my issue .... He said I know your washer... I may have a pump in my van... send a picture of model number to make sure I'll bring it out tomorrow send me directions to your ranch. The next day he came out looked at the washer and said it's the pump. He was meticulous in taking the washer apart. Front seal of the door, top the top off ... then panel in front of the washer. Asked for a small pot to catch water from the pump. Then removed the old pump and installed the new one and put the washer back togeather . Turn it on and made it pumped water out. Armando was professional, prompt, he ssid i order the correct pump... There are pumps that are cheaper and they dont last for a few year then they brake down. He said he does the best repair , and if you have any other appliance that need repair... keep my phone number. I recommend him to anyone that needs to have any appliance repair. He said he has the same model and it's the best washer you could have. I was beginning to think that there were no appliance repair companies any longer. Armando is " Honesty repair " man of the year... Just amazing and so friendly... give him a call you will not regret giving him a call to service your appliances... He really made my wife happy ... Give Armando a call

AMADOR came to assemble some patio furniture for us and hang over 10 wall paintings and mirrors and…read morealso install fairy lights in my daughters room. He did a great job! He was patient and very thorough and did a fine job! He's based in salinas but did this job in pacific grove. I wish him and his family well and would leverage his services again!