Look, the owner Rick seems like a nice and knowledgeable guy when you talk to him. But please don't…read moremake the mistake I made in taking your vehicle to this shop. After a tranny rebuild on a Tundra, which took them over a month to complete, my truck was back at this shop two additional times for continuing tranny problems. And guess what? Each time they kept it over a month! My truck sat at this garage for 3 out of the last 10 months! The shop is in total disarray. Poorest communication imaginable. I had to call and initiate communication every time. They never called with updates, apologies for continued delays, or notices that my truck was even ready. Please, please stay away.

HORRIBLE! DO NOT make the mistake of taking your vehicle here! Rick talks a great game. I had my…read moretransmission fixed and the next day it was not right. I called the next day. My car was back in Rick's show numerous times for months at a time for the next year. I was told it was a head gasket, it was the catalytic converters and a few other things. In between visits to Rick's shop I took my car to two other transmission shops and I was told the same thing at both shops. Guess what that was.....the transmission is slipping. Rick refused to acknowledge this and refused to fix the problem. I was in a pickle as he was paid in cash. The agreement was if I paid cash I got a discount. On a $3,000+ job who would not want a discount??? I have since put a second transmission in the car from an honest transmission shop and the car is perfect now!

My car broke down on the interstate, and Grisham's Transmission was recommended to me.. Thank you,…read moreGentlemen for taking the time to check out My car and finding out my Transmission was shot. Then recommended to have it towed to a Ford Dealership in Clarksville, Tennessee because my car was only 4 years old, might have still been under my warranty. Thank you again GRISHAM'S Transmission Penny Deaver from California

They had rebuilt my transmission in Oct '23 on my truck.. Did a good job and were fast and…read moreefficient. My wife's car was having problems and making noise. Thought it might be a CV joint. Dropped off at 11am on 12/22/23. Got a call at 5pm said it was fixed. Turned out to be a loose caliper from a previous recent repair from another shop (who told me they couldn't look at it till after Jan 1st). No charge and wished me a Merry Christmas on top of it. That is called "Great Customer Service". Highly recommend.

My husband broke down in Nashville Tennessee about 4 miles away from Specialized Truck Repair. He…read morecalled them to tow him in and to see what was wrong with his truck. They quoted him $709 to tow him 4 miles. When they got there the price went up to over $1000. That was the first red flag. Once there a tech looked it over and found that he needed completely new air compressor and all the hardware and hoses that goes with it. This was on a Monday morning. I called and asked for a parts list and to see what all we were looking at. They did not have one as of yet. I called on Tuesday to see if they had a parts list and an estimated time of when the repairs would be completed. I was told that they didn't have a parts list as of yet. I called back on Tuesday and was told that they didn't know what all they needed but they knew they needed an air compressor and a dryer and the hoses and seals and gaskets. I called MHC to see if they had the parts and how much they were going to be. MHC did have the parts there and could be picked up at any time. I call back to STR and tell them that MHC has all the parts they need and was told that I could go get the parts but they would not warranty them. I told them that I was just trying to help them get the parts so that my husband could get back in the road. In Wednesday they told me that they had a complete parts list and would order the parts as soon as we paid the parts deposit. They also said that the total bill would be around $4100. My husband went ahead and paid the whole bill and they were going to order the parts. On Thursday they said that the parts would be here after 2 and they could get started on it. On Friday they said that they would have the parts after 10:00 am and that a tech was starting right not. The repairs would be finished by the end of the day. At 5:00 the truck was still not finished and the techs were upset because they wanted to leave. They had to stay until after 6:00 to finish. Then we found out that he still couldn't leave because they had blocked his trailer in and everyone had left. We had to wait until Saturday morning to get someone to come in and move things so that he could get out. This was bad but we figured it's fixed and we will just never use them again. If only that were true. My husband started back to work on the following Monday. He drove on Tuesday and then on Wednesday the brand new air compressor that had just been put in had blown. So now he is on the side of the road again with the same problem he had before. He calls STR and finds out that they will not stand behind their work and blames it on the part. We get it to our mechanic and as soon as he looked it he immediately said that the problem was a mechanical error. The tech at STR had cross threaded the hose and used a used fitting instead of a new one. This caused the hose to loosen and to blow the new air compressor. So now we are down again and need the same repair done again. STR was called and the receptionist was extremely rude. She inform me to take it back to MHC where they got the part and make them swap it out. When I told her that it was not the part she informed me that their techs did nothing wrong. MHC told us that they had this problem with them before. I pulled out my invoice and saw that they had charged us $1800 for the air compressor when in reality it was only $1200. Wish that we had read the reviews before we used them but when you are sitting in the side of the road you just don't think of that. This business is not what it says it is. They will over charge you and their work is shody at best. Now here we are having to buy another air compressor. They charged us $78 for a gasket they didn't even buy. They used glue to try to make a gasket. They charged us for bolts $4 a piece that they could have gotten at Lowes for $1.38. These people are the worst. I would not recommend them to work on a Tonka truck much less a real one. All they will do is give you the runaround and then charge you by the minute for it. Might as well throw your money away. If I could I would rate it a negative-300 or more

nothing good to say. Poor workmanship ,time management and costed me five days and a lot of money.read more

Needed a paint job for scratches / small dents on a car door as well as the back bumper, so I went…read morelooking for places on Yelp. I found this place, and we were a bit concerned when we saw there were very few reviews and nonexistent on google maps. Weirdly enough, when I first looked on Yelp, there was one review, and that one got removed? There are zero reviews currently, and the person I was messaging through the Yelp app said they just started their Yelp page. In any case, I asked a lot of questions through Yelp, and although the responses weren't the warmest, they responded quickly and I kept asking for more information because they were the cheapest for the work I needed. They also sent me some photos on work they've done, although none of them showed paint jobs (or before / afters). One of their responses made me uncomfortable - other shops I asked for the same work said it'd take 2-3 days (and three to four times the price). When the person from Driveway Doctors came to take a look at the car, they said they'd have to do a glaze and a finish - and could do it in one day. We wanted to know how these two layers would dry in one day, and none of the other shops said they could do it in one day. The response I got was: "this is our profession, we have all the tools and equipment we need to get the job done right and with quick turn around". That didn't really answer my question, and I followed up to ask for a clarification - no response. Eventually, I called the number listed on Yelp, no response but a quick text follow-up. I asked to talk to the person who came to look at the car, and we talked on the phone. He was excellent and explained everything, name is Mena. If I hadn't thought of doing this, I likely would've dropped it and gotten the work done elsewhere because the person responding to me on Yelp didn't seem like someone who cared much about customer service. In any case, I'm glad I pushed through because Mena (or Isaac?) did an excellent job. I'm not entirely sure who ended up doing the work, because Mena came to look at the car, and Isaac is the person we ended up paying (my partner went to meet the person both times so I'm unsure who it was). They pick up your car and drive it to a rented place to work on it (or you can drop it off yourself), and they did a great job, can barely tell the car was ever scratched. Turns out the person who worked on it is currently in trade school, but it was solid work - at least for now. Hopefully the materials used are durable and don't start to fade. We're very happy with the work, I just think the customer service aspect can be greatly improved.

This shop is very weird, I had got something painted and the paint never matched and then they…read morewanted me to pay more for them make it match and then on top of that tithe paint job was atrocious from how many scratches you can see though the paint, and also the paint is falling off by itself, if you value your hard earned money don't come here it's like there looking up to how do anything before they get the job and isn't very professional or anything

I recently had some mechanical work done. While there, I asked for a body shop recommendation to…read morefix a few scratches on my car. They recommended Advocate Auto Body in Lyles, TN. I wasn't sure what to expect, but after a quick phone call and a couple emails later I had an estimate and scheduled appointment for the work. The price was very affordable, and they even sent some touch up paint with me to use for any future dings on my car. The staff was very friendly, they got me in quickly and walked me through all the repairs after the work was completed to ensure I was happy with the finished product. It was worth the short drive out of town! I'm very satisfied with my service and highly recommend them for any of your body work/collision needs!

Work was done in a timely manner. Services were fair and…read morehonest. Thanks for getting our truck back on the road.

I highly recommend Capley's. I was referred to them by a different business I was familiar with and…read morewas not disappointed. My 18 year old car had a roof with paint peeling and a 2.5 inch in diameter rust circle. Capley's took care of it, repainted the roof and also did some touch ups just because they saw it was needed. Great value!

Car sat in shop for over 4 months before they even STARTED the repairs. Every time I checked in and…read moreasked about the hold up, they would say they're going to start on it "next week". This went on for almost 6 months.

They offer great customer service, the quality of their work is excellent and definitely deserves…read morethe name of Five Star Auto Care! I wish I could give them more stars. They worked around my budget and couldn't be any happier. Thank you Five Star Auto Care!

As a newer rez of trendy and hip East Nash I found myself in need of a muffler shop. My trusty…read moreToyota Tundra's tail pipe was skewed south and in danger of dropping off. I'd see IM&H while driving up and down Gallatin so looked them up and popped in. Hear me know friends-believe the hype and good vibes dropped by previous sweet citizens who stopped in for their auto needs. The shop is clean, the staff is friendly and depending on the crowd you can get in and out super quick. My total time in the shop had to be less than 40 minutes, and I enjoyed some friendly banter with the shop owner and a Crane Operator from AL who was getting his truck taken care of in the other bay. Fast Forward a couple of days I I heard some rattling from the undercarriage. I stopped back by and the guys took care of a heat shield that had come lose. A quick spot weld and I was on my way-no charge! These guys are great, you won't be disappointed. I recommend them fully.

Have a transit van that needed a new catalytic converter. Am leaving on a cross-country trip in two…read moredays. Gary and Kenny took it in and despite a troubling part, BJ and Kenny figured a way to make it work, on time and in budget. Don't think twice. Good people. Solid service.