Dean at the transmission store was great. The price was much better than buying a brand new…read moretransmission, and year warranty is good piece of mind. Would highly recommend.

At 200,000 miles the transmission on my 2004 Honda odyssey finally failed. I had the Van taken to…read moreThe Transmision Store on Thanksgiving week and I asked for a quote. I dropped it off after hours and left my keys in their handy dropbox. They got back to me the next day with a price. I authorized the job over the phone and they had the van repaired in under a week even though it was a holiday week. The price was reasonable. The shop has been in business in the same location for many years and I am confident that if the repair does not hold they will make good on their warranty. The next time I need transmission service this is the first place I will go.

Look, the owner Rick seems like a nice and knowledgeable guy when you talk to him. But please don't…read moremake the mistake I made in taking your vehicle to this shop. After a tranny rebuild on a Tundra, which took them over a month to complete, my truck was back at this shop two additional times for continuing tranny problems. And guess what? Each time they kept it over a month! My truck sat at this garage for 3 out of the last 10 months! The shop is in total disarray. Poorest communication imaginable. I had to call and initiate communication every time. They never called with updates, apologies for continued delays, or notices that my truck was even ready. Please, please stay away.

HORRIBLE! DO NOT make the mistake of taking your vehicle here! Rick talks a great game. I had my…read moretransmission fixed and the next day it was not right. I called the next day. My car was back in Rick's show numerous times for months at a time for the next year. I was told it was a head gasket, it was the catalytic converters and a few other things. In between visits to Rick's shop I took my car to two other transmission shops and I was told the same thing at both shops. Guess what that was.....the transmission is slipping. Rick refused to acknowledge this and refused to fix the problem. I was in a pickle as he was paid in cash. The agreement was if I paid cash I got a discount. On a $3,000+ job who would not want a discount??? I have since put a second transmission in the car from an honest transmission shop and the car is perfect now!

My husband broke down in Nashville Tennessee about 4 miles away from Specialized Truck Repair. He…read morecalled them to tow him in and to see what was wrong with his truck. They quoted him $709 to tow him 4 miles. When they got there the price went up to over $1000. That was the first red flag. Once there a tech looked it over and found that he needed completely new air compressor and all the hardware and hoses that goes with it. This was on a Monday morning. I called and asked for a parts list and to see what all we were looking at. They did not have one as of yet. I called on Tuesday to see if they had a parts list and an estimated time of when the repairs would be completed. I was told that they didn't have a parts list as of yet. I called back on Tuesday and was told that they didn't know what all they needed but they knew they needed an air compressor and a dryer and the hoses and seals and gaskets. I called MHC to see if they had the parts and how much they were going to be. MHC did have the parts there and could be picked up at any time. I call back to STR and tell them that MHC has all the parts they need and was told that I could go get the parts but they would not warranty them. I told them that I was just trying to help them get the parts so that my husband could get back in the road. In Wednesday they told me that they had a complete parts list and would order the parts as soon as we paid the parts deposit. They also said that the total bill would be around $4100. My husband went ahead and paid the whole bill and they were going to order the parts. On Thursday they said that the parts would be here after 2 and they could get started on it. On Friday they said that they would have the parts after 10:00 am and that a tech was starting right not. The repairs would be finished by the end of the day. At 5:00 the truck was still not finished and the techs were upset because they wanted to leave. They had to stay until after 6:00 to finish. Then we found out that he still couldn't leave because they had blocked his trailer in and everyone had left. We had to wait until Saturday morning to get someone to come in and move things so that he could get out. This was bad but we figured it's fixed and we will just never use them again. If only that were true. My husband started back to work on the following Monday. He drove on Tuesday and then on Wednesday the brand new air compressor that had just been put in had blown. So now he is on the side of the road again with the same problem he had before. He calls STR and finds out that they will not stand behind their work and blames it on the part. We get it to our mechanic and as soon as he looked it he immediately said that the problem was a mechanical error. The tech at STR had cross threaded the hose and used a used fitting instead of a new one. This caused the hose to loosen and to blow the new air compressor. So now we are down again and need the same repair done again. STR was called and the receptionist was extremely rude. She inform me to take it back to MHC where they got the part and make them swap it out. When I told her that it was not the part she informed me that their techs did nothing wrong. MHC told us that they had this problem with them before. I pulled out my invoice and saw that they had charged us $1800 for the air compressor when in reality it was only $1200. Wish that we had read the reviews before we used them but when you are sitting in the side of the road you just don't think of that. This business is not what it says it is. They will over charge you and their work is shody at best. Now here we are having to buy another air compressor. They charged us $78 for a gasket they didn't even buy. They used glue to try to make a gasket. They charged us for bolts $4 a piece that they could have gotten at Lowes for $1.38. These people are the worst. I would not recommend them to work on a Tonka truck much less a real one. All they will do is give you the runaround and then charge you by the minute for it. Might as well throw your money away. If I could I would rate it a negative-300 or more

nothing good to say. Poor workmanship ,time management and costed me five days and a lot of money.read more

They helped me get my truck towed to their shop, and fixed it sooner than what I expected, at a…read morevery fair price! I use them any time I have car issues. They are great!

2015 Buick Lacrosse (crushed grille) fixed like new in a timely manner. Insurance claim. Do…read morerecommend Mohammed

We have all had a bad day and on one of my recent bad days, I backed up my dad's mini SUV into my…read morelittle Corolla and damaged the driver's side door so much that I could no longer open it from that side. I was massively stressed out about it and reached out to at least 6 different places to try to get estimates and figure out how much the damage would cost me to fix. These were both older cars with high mileage, so I really didn't want to have to go through insurance if I could avoid it. I got wildly different estimates from other places, all astronomical for what the damage was even on my dad's suv which had only minor damage, and no one had availability to get in for a fix for at least 3 months, which was rough. On the rec of a co-worker, called Hoffman, who told me to come in immediately and gave me a super reasonable estimate that same day (a Saturday), AND said they could start the repairs on Monday and had already ordered the parts needed. My mind was blown. I was able to get both cars fixed in under a week for under $4k out of pocket, which was nothing short of a miracle to me. They did an exact color paint match to my car and even almost 6 months later, have had no chipping, just absolute perfection in the finish. Hoffman Collision is reasonably priced, reliable, highly communicative, will work on older cars (unlike many other Autobody shops) and has a lifetime paint guarantee. I would come back here anytime (and actually did recently when I had some minor issues with my trunk no longer latching.) Particular shout out to Imran who has now helped me with all three issues I have come in for and really makes sure the job is done right and quickly!

Top notch customer service and top notch repairs…read more My vehicle had minor-appearing damage but was complex to repair. Kevin expertly diagnosed the issues and did a great job getting it properly repaired. My insurance company was a bit difficult to deal with but Craft Collision dealt with it. Craft had to replace an entire quarter panel, bumper, trim, and other damaged parts, but you can't even tell that my vehicle was hit. The damaged area looks like new! Carrie and Natasha kept me informed every step of the process. They helped me dealing with my insurance company. Craft Collision appears to care about customer satisfaction and I would not hesitate to use them again if my vehicle was damaged. Highly recommended! Thank you Craft Collision!

A friend of mine suggested this auto body shop and I could not be happier with the repairs. The…read morecommunication with Kevin was great and he was super friendly every time I spoke with him. I didn't recognize the truck when I got there because it was SO CLEAN!! The truck was completely detailed inside and out. They did a fantastic job, in a timely manner and made this process so easy.

Excellent service. Once they started the repair they were able to repair some of the damage…read morewithout replacing parts and saved me over $1500. Honest and reliable

Your business parked a flat bed tow truck that blocked a parking lot that is adjacent to other…read morebusinesses. You also blocked a handicapped space. Disrespectful to a dis abled Veteran like myself and every disabled person. All you cared about was displaying your ad on the drivers door. Obviously it is all about you. I will present my photos to city council and county commissioners and request all business with your company be nullified and dismissed. I left a note on the truck and you ignored my request. I have also informed the DAV American Legion and VFW to boycott your business. It is time for you to apologize to the community for your egregious actions. Brush this off and I will expand my actions.

I recently had an excellent experience with Apple Collision Center in Old Hickory Tennessee. They…read morerepaired my car after a collision. They handled everything with both insurance companies, which made the entire process much easier for me. They kept me informed with regular updates, and when I picked up my car, it looked amazing. I truly appreciate their professionalism, communication, and quality workmanship. I highly recommend Stan and his team at Apple Collision Center in Old Hickory!

Jame Garland and the team did a fantastic job turning my bad luck accident into a great experience…read more They fixed my car in a timely manner, communicated with me on the progress, dealt with my insurance company, and my car looks better than new. I highly recommend this shop to anyone who needs collision repairs. Thank you all!!