My family was relocating from California to North Carolina. We hit the thrown off rubber from a…read moregiant transfer truck tire, and the impact ripped the tail pipe right off our Ford 150. We had to tie it up off the ground with a cell phone charging cord. We called around lots of places, but no one was able to help us until the next day and we needed to make it to North Carolina to meet the movers with our stuff. Finally, the good folks at Cumberland said to bring it by and they would take a look. Mike and Ruben came out and got up under the truck with a rubber mallet and muscled both tail pipe connections back into place. They weren't going to accept any payment either, until I told them my mama would chew my ear off if they didn't take something for their trouble. Thank you, Cumberland!

Had electrical short on my daughters keep and they found it quickly and fixed the problem before…read moreshe went back to school. Now my truck is there in with front end issues. Took it to other places and they tried replacing parts not needing replacement. These guys checked everything out and diagnosed the actual problem. Cost more initially but not in the long run. Recommend them to anyone.

$4,000 and I still have exactly the same problem. They said…read morethey rebuilt my transmission but did not fix the problem at all. I took it for diagnosis because transmission had an intermittent problem. It worked perfectly most of the time, and then would suddenly go into limp mode. Other shops said it did not need rebuilding, it worked too perfectly. Head mechanic insisted it would fix it. I picked it up, drove for a couple days, and it quit again. They don't have ANY documentation for parts used in the rebuild, not any breakdown of what was done. They refused to refund my money. So I wasted about $4,000. DO NOT trust their judgement!

Make sure as a vendor of theirs to get paid up front as they will stop taking calls if they owe you…read moremoney

I recommend this location of Aamco, Brad and his team that served my truck. They did a great job…read more They kept me informed along the way what was going on. The quality of service eight out of 10, the value of service eight out of 10. Customer service eight out of 10.

Jason - what a help! My daughter lives there, her Volvo tranny was acting up, the shop understood…read moreour situation and took ownership of it while keeping me updated, and best of all they did a great diagnosis that indicated it was not fatal but rather the tranny solenoid. Their prompt quality service saved us considerable hassles, as the car is too old to have any value if a new tranny would be required. Great shop, good job Jason!

Two flat tires on our 31 foot motor coach. We limped into Pugh's and "We're sorry, but we can't…read morework you in until after lunch". OMG! We were thrilled with that! Fixed one and ordered one which they mounted the next morning and we were on our way. Pugh's is a busy place so you know people trust them. Done right, good price and they communicate very well.

This place used to be good except when they dirty up the interior of your car when in for an oil…read morechange, greasy hand prints on the visor, the center console, inside of the door, happened on 2 separate visits, ridiculous. Also the young woman now at the desk doesn't understand customer service, wrong personality. Perhaps it's the owner's daughter but even that wouldn't be a good excuse if you're trying to run a quality business. I'm taking my business elsewhere so should you

Came quick at a reasonable price when I needed an urgent tow. Brett was awesome and took care of my…read moretruck

On July 22nd at 11:13am Ed's towing caused an accident in the copart parking lot. Something…read morehappened and the vehicle fell off the ramp and crashed. (Copart has video of accident, but cant release yet) That's not why they get 1 star..... they begged me not to call the police, and insisted they would pay out of pocket. They repeatedly refused to give me Insurance info I have recordings of them refusing to give me Insurance info and promising to pay me if I get 3 estimates. (I wish I could post audio on here) I got 3 estimates, and they were alot *most of the damage was done to the doors from the inside, because the large table inside "rammed" the doors from the inside, and now they dont close well and rattle when driving, and those hinges are stupid expensive for some reason* Then i emailed estimates they forced me to get to Ed's and had to call several times. They gave me a runaround and kept saying they were busy.. Jason finally spoke with me today and was not helpful and kept talking over me, and kept saying they weren't going to pay that, and they still wouldn't give me Insurance info. He literally said "call the police then" I called the police, filed a report, not sure what will come of that but i am asking for help from the community, please help me get eds insurance so I can make a claim!! Also if anyone knows a good lawyer that will be fair with me send them my way, im lawyer shopping right now. I wish so much i could include audio, you have no idea how revealing and incriminating it is. Ill try to see if yelp allows audio, and if anyone DMs me ill gladly provide it.. But can you imagine a nightmare like this and they refuse to provide insurance????