the staff was so pleasant to work with what a honest place to deal with thanks for the great jobread more

Amazing service! We were traveling home to IL and had a flat on I-90 outside of Erie, PA. While we…read morewere able to change the tire, we now needed a full service station to repair the flat as we could not get home on the "donut" tire. We stopped at the first exit for gas when I asked a gentleman if you knew of a place that could help us. He recommended Perkins and gave us directions. When we got to the shop, the owner immediately helped us, repaired our tire while we waited, put it back on our car, and charged us such a great price that we were completely floored, all with a smile and fantastic attitude. It was potentially a terrible situation made all the better by Tom at Perkins Automotive. I just want to say thank you to him and highly recommend his shop. The experience made our year, let alone day.

Etzel's Automotive in Waterford, PA is hands-down the best shop around. Billy and Heidi are…read moreterrific business owners -- fair, honest, and genuinely committed to taking care of their customers. Their service is always top-notch, their prices are low and reasonable, and they never try to sell you anything you don't need. I'm a repeat customer and this is the only place I'll take my vehicles. If you want reliable work from people you can trust, Etzel's Automotive is the place to go!

Great service, Fair Prices, & Good Work! Best Around!!!!!! You can always count on your car being…read moreready when they tell you.

Excellent company, excellent service! While traveling crisscross around the United States, we hit…read morea deer near Erie that rendered our car inoperable. Our insurance company recommended Laughlin Collision. Closed on a Sunday, we left a message with Laughlin Collision and the owner called us back and arranged for us to have Jerry work with us first thing on Monday. We were traveling with two dogs and 2430 miles from home and needed to get the car fixed immediately. As it turned out the parts were going to take a while to get. Jerry worked with our insurance company to get us a rental car so we could get on our way. It all worked out! We had to leave our car there, used a rental to continue our crisscross then flew back to Erie to pick up our car. Jerry worked with us every step of the way. The car looked great at pick-up! Thank you Jerry!

I was in a collision with a deer and needed to have my Jeep repaired ASAP. Many other shops said…read morethey wouldn't be able to look at it for a month to three months, but once I explained to Laughlin's that my vehicle was undriveable and I was paying for my rental car out of pocket, they prioritized fixing mine. They were upfront with any supply chain issues and communicated with me throughout the process. They worked well with my insurance company, making an adjustment to the original estimate. I got my car back in just over 2 weeks, good as new. I would definitely go to Laughlin again for auto body repairs.

Brought my vehicle in at 8 am without an appointment. They handled my problem satisfactorily and…read morewas done by 430 pm.

Because of their excellent customer service, fair pricing and having a high degree of integrity -…read morestrongly recommend Enormis for auto electrical needs. Needed to replace single electronic door key. Compared to dealership quotation - Enormis took half the time and was 5X less expensive, saving me hundreds of dollars. Earlier in the year I was under the impression that only a dealership can repair a failed horn for PA inspection. This organization can do the work. I paid way too much for that dealership repair. Tony, thanks for the outstanding service!! Bill Pentz

Norm L, [ the owner] always took the time to answer my questions and give me the best service…read more Can't ask for more than that. Erstin

Once a week I drive down to Erie for work and about halfway through my drive my car started shaking…read morelike I an earthquake was happening, well, there wasn't an earthquake. When I arrived in Erie I went to the first place that saw and that just so happen to be Tires For Less. I was under the impression I probably had a tire issue so I dropped my car off and headed to work. The staff here was super helpful and called me the second they knew what was going on with my car. Come to find out, I did not have a problem with my tires and they just needed to be balanced and that saved me quite a bit of money and time. I had a great experience bringing my car to tires of less and it's definitely going to be the place I go if I ever get into this type of predicament again. The gentleman I spoke with was helpful, the price was good, and that's all you really need in a tire shop!

I finally found my tire professionals that I've been looking for, for the entire time I've lived in…read moreErie. My tire had a slow leak and I was (thankfully) driving nearby Kerr's Tire Korner. I pulled in, was in-and-out in less than 30 minutes and the entire time was communicated with and kept up to date on what was happening. The team at Kerr's, led by Brian, are much more than a tire place. . . it's a company that understands customer service, the stress a tire issue can put on someone and they do everything to help and get you going. There's no reason for me to ever go anywhere else and I won't. These are the pro's!

I am from out of state and drove over 420 miles to get here last Wednesday (June 10) morning early…read more En route, I hit tire debris that was unavoidable and had to drive very slow for almost 100 miles before I made it to Erie Pennsylvania to visit my daughter. I looked up tire places, and found Kerr's Tire Korner. I arrived around 8 AM and was warmly greeted by Brian. I explained my situation, and he had my car up on the lift within minutes. As I suspected, I needed wheels balanced from some damage done by the tire debris. Brian was very professional and extremely personable. I felt like I was in another country. Where I'm from in New Jersey, the pace is much more hectic and less friendly. In top of Brian's outstanding and personable service, he did not charge me! It's comforting to know that there are still good hearted people out there! Brian and Kerr's Tire Korner - A Huge Thank You for making my day! Aldo

I desperately needed a good mechanic after being screwed by a factory defective clutch in a brand…read morenew Hyundai that a local dealer shafted me on over a number of years. It was replaced but they put me off, never did the flywheel, never listened to my transmission concerns. Had a clutch replaced at apox 33K miles, 42K miles..........and now here I am with 64K miles and I needed a new clutch, throw out bearing, flywheel and a whole f******* new transmission. Granted my car just turned 10 years old, but I've only put on 64K miles on it, I do not drive stick like an a-hole and ride my clutch. I should have never let the dealer jerk me around this long, but when we bought the new car we were young and just married, and we thought it had a great warranty....I had no idea how screwed I'd be wit this "brand new" crap car and they're so-called "warranty" after they admitted to "defects". When my tranny crapped out a few weeks ago I called my Dad who recommended John Denny. Somehow my Dad knew him, or knew of him, for many years. My dad said, and I quote, "The guy is good and he knows it!" .....well I think he was trying to imply I might have sticker shock at the price of an estimate....apparently my Dad's never paid a bill at a dealer service department because Denny's price was exactly what I expected. Not back alley cheap, but extremely fair for the job. Honestly I can say his price was cheaper than I expected after talking to previous customers who said they loved him and how awesome he was. John Denny was very honest about every aspect of my work. He couldn't find a used transmission he felt comfortable putting in. I have a vintage car and I do much of my own work on it . So while my daily driver is nothing like my vintage, and I had never worked on new cars, I was still comfortable finding myself a transmission. I understood the reputation my particular car had, plus he's a busy guy, plus I could save myself money running down my own parts. We worked out a good deal. My car finally drives well (first time in 5 years?) , and the price was exactly what I was quoted, and it was done exactly when he said it would be done. They unloaded the parts I brought, and reloaded my core tranny when I was done (because I have to turn that into the place I brought my tranny from). When I went in to pay they gave me a small list of issues they saw that would keep me from passing inspection (bad tie rod, etc - problems I very much expected) there was NO PRESSURE to have them done. Needles to say it was a great experience! I felt there was great open communication, everyone was upfront about everything, and my car runs like it should! If you are looking for an HONEST mechanic and want to pay to have it done right the first time.....you should give them a call.

I took my car in for a pre-inspection in July, admittedly a little early, because I was trying to…read morebe prepared while switching everything over from another state, including getting my car registered and inspected. The staff was very friendly at first, and I specifically brought my car in for a pre-inspection so I would know exactly what needed to be addressed before the actual inspection. I was given a list of items that needed to be fixed, including the windshield wipers. I took care of everything on that list, and when I went back for the inspection, I was called and told that the car would pass -- except that I now needed a new driver's-side windshield wiper and an entirely new windshield. I was honestly speechless. I had paid them specifically for a pre-inspection and followed the information they gave me so I could avoid this exact situation. The pre-inspection itself only cost $15, but the principle of the situation was much bigger than the cost. When I started asking questions, the woman at the counter became very defensive. I eventually asked if I could receive a refund for the $15 since the information I had been given during the pre-inspection was inaccurate. She immediately started yelling at me and said, "If you went to the doctor and they misdiagnosed you, would you ask them for a refund?" My response was simply, "You're not a doctor." If they had simply acknowledged the mistake, refunded the $15, and handled the situation professionally, I would have been more than willing to move past it and continue giving them my business. Instead, the way the situation was handled left me feeling completely dismissed and disappointed. What made the situation even more frustrating was that after my phone conversation with the woman at the counter, her husband -- I assume -- called my boyfriend's parents to discuss the situation. I am a grown adult, and my name and phone number were both provided on my paperwork. I found it extremely inappropriate that they chose to contact someone else about an issue involving me as a customer. When I eventually went into the shop, I waited while they were helping another customer. While I was waiting, I overheard them discussing that they don't really care about inspecting the rear windshield wiper. That was particularly frustrating because my boyfriend had previously been told that he needed to replace his rear windshield wiper in order to pass inspection. I had also just heard them tell another customer that the rear wiper wasn't required and that they don't check it. I did ultimately pay for my service, and I apologized for becoming frustrated because I understand that everyone has bad days. I also explained that, for me, this was about the principle of how the situation was handled. Unfortunately, this also wasn't the first time I've heard of similar situations involving people I know or am affiliated with. I don't expect a business to be perfect, but I do expect accurate information, consistency, and basic customer service when something goes wrong. A simple acknowledgment of the mistake and a little professionalism would have made a huge difference. Unfortunately, based on my experience, I will not be returning, and I would not recommend this business to others.

While traveling cross country we had a wheel bearing go and Vadim and his team fit us right in and…read moregot us back on the road within the day. Just a fantastic crew!

Came to Erie from Pittsburgh on vacation for 5 days. Blew my brake line on Presque isle in my 06…read moreTahoe with 300k. Called Precision at 8 am the next day and they got me in and out by 1030. Didnt break the bank very fair pricing. Super nice place with tons of high end products and accessories available on hand especially for jeeps and trucks, plus a coffee bar. We take yearly trips to Erie and look forward to adding our yearly maintenance to our schedule here to ensure a safe ride home. Conveniently located 2 minutes from Presque. THANK YOU BRYAN! See you next summer!