Brian bush did a great job in minutes for an emergency service of mine truly a great business if…read moreyou stop in their show room you can have an ice cream at Smith's hotdog or get something framed yes they do framing as well.

Anytime that I need a key made, or I have absentmindedly locked myself out of my car or house…read moreBrian, his wife Cara, and their son Alex have been amazing! They are personable, timely, organized, efficient, attentive, and won't break your wallet for the quality of service they provide! I love the personal experience they give when you walk in and anytime Brian has come to my house, he has been quick and easy to work with. I highly recommend them for lock/key needs of any capacity! Amazing high value family owned business in Erie, which is hard to find anymore these days!

The team at Base are great!! Always there to help with any questions about audio!!! Great…read moreselection and some very s$xy #focal audio product.. Thanks Team Base.. Steph

I called and left a message asking someone to call me back regarding a particular product that I…read moredid not purchase there (was a gift) but wondered if they supported it for service. Not only did Larry call me right back but he patiently explained suggestions for the issue and several options to look into fixing it. Only the third option was beneficial to him. Incredible customer service. Will always purchase from Base Electronics.

Very easy experience. He was responsive over text and over the phone. Polite man who got the work…read moredone; in and out within about an hour. He replaced two deadbolts and door knobs and rekeyed and made new keys so that they were all the same. His price was competitive compared to another estimate I got. Recommending this family business!

Chuck came and rekeyed the locks on my house. He was polite, made me extra copies of the keys and…read moregave me a very reasonable quote. I would absolutely use him again.

Best lock smith in the area by far! He answered our phone call at 7am with no hesitation on coming…read moreout to our work site to fix our floor safe. Highly recommend for work / personal needs!

Great new lock company in Erie! Russ came to our house to install and update our front door to new…read moreelectronic locks. He was even able to explain to us how to set up our own individual codes for entry! Fairly priced and job done on time. Would highly recommend.

Excellent company, extremely helpful and knowledgeable. They are a company that believes in…read morecustomer satisfaction

​one of the worst places. I wanted a simple stereo and backup camera installed. They completely…read morebotched it and have had to get it repaired 2x now. They cut the ground wire and the safety area wire. Spliced others that don't make sense. Not to mention he shoves his politics down your throat.

He was friendly, knowledgeable and helpful, and was able to get my smart key fob replaced and…read moresynced up with the car. Some of the other locksmiths in the area wouldn't even provide an actual quote, but he was great. Highly recommended.

Excellent work and friendly service! Bar was prompt,…read moreefficient, and communicated well throughout the projects as issues were encountered. He went above and beyond and I highly recommend!!

I'm so happy I came here! I was stopped by a cop and issued a ticket because my tail light was out…read moreand I hadn't noticed. I called up precision auto to see if I can bring my car in. They were super friendly & helpful over the phone which motivated me to go there. I went right away and fixed my issue in minutes! I was immediately greeted and taken care of. Not only did they fix my tail light but they helped me get out of a ticket as well! Thank you Precision Auto - you guys earned a new customer and will be telling my friends about you!

*UPDATE* while i hate downgrading a review for a business I raved about prior, I have to be…read moreforthcoming with this auto shop; I still believe they have great talent and are extremely knowledgeable. My last visit I bought my car to have a part replaced and complete my yearly NYS inspection. They installed the part with no issues however they couldn't pass my car for its inspection due to certain repairs needed. MOST of what was needed WAS legit, however they added things that weren't needed to pass the inspection and quoted close to 800 Dollars to get right to pass. 125 / hour for labor for part not needed requiring 3 hours to install was out the park for me. I took it for a second opinion to a shop my company takes their cars to, (very good shop but won't mention who here) i walked away only paying 230 and passing the inspection with the NECESSARY repairs made. Once again I still believe in precision however certain issues might be worth the time for a second opinion.

Incredible service!!! My key fob is an older flip out key fob. The key snapped off into someone…read morefront lawn after I left work after a long shift. I could not start my car or even leave for the day. I made one phone call and he was there. He re-cut a brand new key and re-programmed a whole new remote within 10 mins!!! Amazing service! 100% recommend!!

Alex Rodriguez delivers top-notch service at a fraction of dealership prices. Not only are his…read morerates less than half of what you'd expect to pay elsewhere, but he also brings the convenience of a fully equipped mobile unit right to you. He's highly knowledgeable, efficient, and even takes the time to walk you through the entire process so you know exactly what's being done. The affordability made it easy for me to get a spare electronic key with remote start--something I never would've considered at dealer prices. Fast, friendly, and professional, Alex truly makes the whole experience stress-free.

I desperately needed a good mechanic after being screwed by a factory defective clutch in a brand…read morenew Hyundai that a local dealer shafted me on over a number of years. It was replaced but they put me off, never did the flywheel, never listened to my transmission concerns. Had a clutch replaced at apox 33K miles, 42K miles..........and now here I am with 64K miles and I needed a new clutch, throw out bearing, flywheel and a whole f******* new transmission. Granted my car just turned 10 years old, but I've only put on 64K miles on it, I do not drive stick like an a-hole and ride my clutch. I should have never let the dealer jerk me around this long, but when we bought the new car we were young and just married, and we thought it had a great warranty....I had no idea how screwed I'd be wit this "brand new" crap car and they're so-called "warranty" after they admitted to "defects". When my tranny crapped out a few weeks ago I called my Dad who recommended John Denny. Somehow my Dad knew him, or knew of him, for many years. My dad said, and I quote, "The guy is good and he knows it!" .....well I think he was trying to imply I might have sticker shock at the price of an estimate....apparently my Dad's never paid a bill at a dealer service department because Denny's price was exactly what I expected. Not back alley cheap, but extremely fair for the job. Honestly I can say his price was cheaper than I expected after talking to previous customers who said they loved him and how awesome he was. John Denny was very honest about every aspect of my work. He couldn't find a used transmission he felt comfortable putting in. I have a vintage car and I do much of my own work on it . So while my daily driver is nothing like my vintage, and I had never worked on new cars, I was still comfortable finding myself a transmission. I understood the reputation my particular car had, plus he's a busy guy, plus I could save myself money running down my own parts. We worked out a good deal. My car finally drives well (first time in 5 years?) , and the price was exactly what I was quoted, and it was done exactly when he said it would be done. They unloaded the parts I brought, and reloaded my core tranny when I was done (because I have to turn that into the place I brought my tranny from). When I went in to pay they gave me a small list of issues they saw that would keep me from passing inspection (bad tie rod, etc - problems I very much expected) there was NO PRESSURE to have them done. Needles to say it was a great experience! I felt there was great open communication, everyone was upfront about everything, and my car runs like it should! If you are looking for an HONEST mechanic and want to pay to have it done right the first time.....you should give them a call.

I took my car in for a pre-inspection in July, admittedly a little early, because I was trying to…read morebe prepared while switching everything over from another state, including getting my car registered and inspected. The staff was very friendly at first, and I specifically brought my car in for a pre-inspection so I would know exactly what needed to be addressed before the actual inspection. I was given a list of items that needed to be fixed, including the windshield wipers. I took care of everything on that list, and when I went back for the inspection, I was called and told that the car would pass -- except that I now needed a new driver's-side windshield wiper and an entirely new windshield. I was honestly speechless. I had paid them specifically for a pre-inspection and followed the information they gave me so I could avoid this exact situation. The pre-inspection itself only cost $15, but the principle of the situation was much bigger than the cost. When I started asking questions, the woman at the counter became very defensive. I eventually asked if I could receive a refund for the $15 since the information I had been given during the pre-inspection was inaccurate. She immediately started yelling at me and said, "If you went to the doctor and they misdiagnosed you, would you ask them for a refund?" My response was simply, "You're not a doctor." If they had simply acknowledged the mistake, refunded the $15, and handled the situation professionally, I would have been more than willing to move past it and continue giving them my business. Instead, the way the situation was handled left me feeling completely dismissed and disappointed. What made the situation even more frustrating was that after my phone conversation with the woman at the counter, her husband -- I assume -- called my boyfriend's parents to discuss the situation. I am a grown adult, and my name and phone number were both provided on my paperwork. I found it extremely inappropriate that they chose to contact someone else about an issue involving me as a customer. When I eventually went into the shop, I waited while they were helping another customer. While I was waiting, I overheard them discussing that they don't really care about inspecting the rear windshield wiper. That was particularly frustrating because my boyfriend had previously been told that he needed to replace his rear windshield wiper in order to pass inspection. I had also just heard them tell another customer that the rear wiper wasn't required and that they don't check it. I did ultimately pay for my service, and I apologized for becoming frustrated because I understand that everyone has bad days. I also explained that, for me, this was about the principle of how the situation was handled. Unfortunately, this also wasn't the first time I've heard of similar situations involving people I know or am affiliated with. I don't expect a business to be perfect, but I do expect accurate information, consistency, and basic customer service when something goes wrong. A simple acknowledgment of the mistake and a little professionalism would have made a huge difference. Unfortunately, based on my experience, I will not be returning, and I would not recommend this business to others.