I arrived desperately without an appointment after getting a jump start, randomly selecting them…read moredue to their proximity. They did a long overdue battery replacement and found and attended to numerous other important issues. I could not have been more pleased by the quality of the work done and the pleasant waiting experience. I was so relieved to have the work done by a very skilled mechanic. I highly recommend them and am so happy to find a repair shop I can totally rely upon.

Had to have them fix two rear windows that were not going up or down anymore. Quick, friendly and…read morefair on price.

Norm L, [ the owner] always took the time to answer my questions and give me the best service…read more Can't ask for more than that. Erstin

Once a week I drive down to Erie for work and about halfway through my drive my car started shaking…read morelike I an earthquake was happening, well, there wasn't an earthquake. When I arrived in Erie I went to the first place that saw and that just so happen to be Tires For Less. I was under the impression I probably had a tire issue so I dropped my car off and headed to work. The staff here was super helpful and called me the second they knew what was going on with my car. Come to find out, I did not have a problem with my tires and they just needed to be balanced and that saved me quite a bit of money and time. I had a great experience bringing my car to tires of less and it's definitely going to be the place I go if I ever get into this type of predicament again. The gentleman I spoke with was helpful, the price was good, and that's all you really need in a tire shop!

Excellent company, excellent service! While traveling crisscross around the United States, we hit…read morea deer near Erie that rendered our car inoperable. Our insurance company recommended Laughlin Collision. Closed on a Sunday, we left a message with Laughlin Collision and the owner called us back and arranged for us to have Jerry work with us first thing on Monday. We were traveling with two dogs and 2430 miles from home and needed to get the car fixed immediately. As it turned out the parts were going to take a while to get. Jerry worked with our insurance company to get us a rental car so we could get on our way. It all worked out! We had to leave our car there, used a rental to continue our crisscross then flew back to Erie to pick up our car. Jerry worked with us every step of the way. The car looked great at pick-up! Thank you Jerry!

I was in a collision with a deer and needed to have my Jeep repaired ASAP. Many other shops said…read morethey wouldn't be able to look at it for a month to three months, but once I explained to Laughlin's that my vehicle was undriveable and I was paying for my rental car out of pocket, they prioritized fixing mine. They were upfront with any supply chain issues and communicated with me throughout the process. They worked well with my insurance company, making an adjustment to the original estimate. I got my car back in just over 2 weeks, good as new. I would definitely go to Laughlin again for auto body repairs.

I have lived in North East, PA for 10 years and my wife has lived here for 35+ years. I had been…read moreresearching for a quality local auto service business for a couple of weeks, someone who was trustworthy and "old school" aka, how businesses used to be run. I decided to try West Main Sales and Service, as I have frequently driven pass their business, read only quality online reviews, and wanted to see if they truly upheld what they proclaim: "We're famous for: Friendly, reliable service Helpful, experienced staff Honest Service at Fair Prices ​Flexible drop off and pick up hours" I would start by sayIng, excellent and friendly customer service. Honest and fair pricing. I asked for a quote via Yelp for 2 new front bearings/hubs as well as PA inspection. Emailed me back immediately, and quote was already itemized (parts, labor, tax) and spot on (no typical assertive up-sale, or "unneeded recommendations." Service did an A++ job, and parts are warranted for 3 years. I highly recommend West Main Sales and Service to anyone. I will be continuing to service my family's vehicles here for as long as they continue to uphold, in my opinion, (and I've worked in the auto business for many years) one of the finest in the industry. For what it's worth "Yelpers"- I am not related to, nor do I know anyone who works for, or has worked for this business. This is a 100% genuine review.

My car had a tire leaking air (slow leak) and we were in route to South Bend, IN. I found the…read morelocation via Yelp and we got off the highway to see if we could get the tire fixed. The people here were incredibly friendly. The took my car in immediately and they found a nail in my tire. They plugged the tire and we were go to go.

In and out for an inspection. Good conversations and it's clean. Dad used em for an alignment on…read morehis 65 Nova wagon. He was very happy too.

Hi Zack! I'm wondering about the status of parts you ordered…read morelast week (hub, spindle, brake pads, bearings etc) and the repairs to my 2008 ez loader boat trailer. You called me on Friday September 1 after you identified the needed repairs. I didn't have a chance to call you today (Sept 8) so I would appreciate an update as to where repairs stand and estimated completion date. Thank you Tom D

Not only did this shop have the unique tires for our car, they installed them quickly and got us…read moreback on the road. Thank you for your excellent customer service!

Had issues with tire monitoring system. Stopped at Tires 4 Less and man at service desk had it…read morefixed in 5 minutes. This was my 2nd stop. 1st stop couldn't fix it after waiting an hour at Sam's Club. There was no charge. As we move forward any tires needs I have I'll be going to Tires 4 Less 26th street.

I received quick friendly service. I am very satisfied with the work they did on my car...it runs…read morelike new again!

Incredible service! Fast, friendly, and affordable! My car was a disaster and they had it sparkling…read moregood as new in just one day and on my schedule. Would absolutely recommend!

I desperately needed a good mechanic after being screwed by a factory defective clutch in a brand…read morenew Hyundai that a local dealer shafted me on over a number of years. It was replaced but they put me off, never did the flywheel, never listened to my transmission concerns. Had a clutch replaced at apox 33K miles, 42K miles..........and now here I am with 64K miles and I needed a new clutch, throw out bearing, flywheel and a whole f******* new transmission. Granted my car just turned 10 years old, but I've only put on 64K miles on it, I do not drive stick like an a-hole and ride my clutch. I should have never let the dealer jerk me around this long, but when we bought the new car we were young and just married, and we thought it had a great warranty....I had no idea how screwed I'd be wit this "brand new" crap car and they're so-called "warranty" after they admitted to "defects". When my tranny crapped out a few weeks ago I called my Dad who recommended John Denny. Somehow my Dad knew him, or knew of him, for many years. My dad said, and I quote, "The guy is good and he knows it!" .....well I think he was trying to imply I might have sticker shock at the price of an estimate....apparently my Dad's never paid a bill at a dealer service department because Denny's price was exactly what I expected. Not back alley cheap, but extremely fair for the job. Honestly I can say his price was cheaper than I expected after talking to previous customers who said they loved him and how awesome he was. John Denny was very honest about every aspect of my work. He couldn't find a used transmission he felt comfortable putting in. I have a vintage car and I do much of my own work on it . So while my daily driver is nothing like my vintage, and I had never worked on new cars, I was still comfortable finding myself a transmission. I understood the reputation my particular car had, plus he's a busy guy, plus I could save myself money running down my own parts. We worked out a good deal. My car finally drives well (first time in 5 years?) , and the price was exactly what I was quoted, and it was done exactly when he said it would be done. They unloaded the parts I brought, and reloaded my core tranny when I was done (because I have to turn that into the place I brought my tranny from). When I went in to pay they gave me a small list of issues they saw that would keep me from passing inspection (bad tie rod, etc - problems I very much expected) there was NO PRESSURE to have them done. Needles to say it was a great experience! I felt there was great open communication, everyone was upfront about everything, and my car runs like it should! If you are looking for an HONEST mechanic and want to pay to have it done right the first time.....you should give them a call.

I took my car in for a pre-inspection in July, admittedly a little early, because I was trying to…read morebe prepared while switching everything over from another state, including getting my car registered and inspected. The staff was very friendly at first, and I specifically brought my car in for a pre-inspection so I would know exactly what needed to be addressed before the actual inspection. I was given a list of items that needed to be fixed, including the windshield wipers. I took care of everything on that list, and when I went back for the inspection, I was called and told that the car would pass -- except that I now needed a new driver's-side windshield wiper and an entirely new windshield. I was honestly speechless. I had paid them specifically for a pre-inspection and followed the information they gave me so I could avoid this exact situation. The pre-inspection itself only cost $15, but the principle of the situation was much bigger than the cost. When I started asking questions, the woman at the counter became very defensive. I eventually asked if I could receive a refund for the $15 since the information I had been given during the pre-inspection was inaccurate. She immediately started yelling at me and said, "If you went to the doctor and they misdiagnosed you, would you ask them for a refund?" My response was simply, "You're not a doctor." If they had simply acknowledged the mistake, refunded the $15, and handled the situation professionally, I would have been more than willing to move past it and continue giving them my business. Instead, the way the situation was handled left me feeling completely dismissed and disappointed. What made the situation even more frustrating was that after my phone conversation with the woman at the counter, her husband -- I assume -- called my boyfriend's parents to discuss the situation. I am a grown adult, and my name and phone number were both provided on my paperwork. I found it extremely inappropriate that they chose to contact someone else about an issue involving me as a customer. When I eventually went into the shop, I waited while they were helping another customer. While I was waiting, I overheard them discussing that they don't really care about inspecting the rear windshield wiper. That was particularly frustrating because my boyfriend had previously been told that he needed to replace his rear windshield wiper in order to pass inspection. I had also just heard them tell another customer that the rear wiper wasn't required and that they don't check it. I did ultimately pay for my service, and I apologized for becoming frustrated because I understand that everyone has bad days. I also explained that, for me, this was about the principle of how the situation was handled. Unfortunately, this also wasn't the first time I've heard of similar situations involving people I know or am affiliated with. I don't expect a business to be perfect, but I do expect accurate information, consistency, and basic customer service when something goes wrong. A simple acknowledgment of the mistake and a little professionalism would have made a huge difference. Unfortunately, based on my experience, I will not be returning, and I would not recommend this business to others.