The service was quick. The markup price for parts was a bit disheartening and outrageous. I was…read morecharged $697.84 dollars for 2 front-mount struts ($348.92 per strut) The labor isn't included in this price. Make sure you buy your parts yourself and then get them installed. Or you will pay double the price. In total I paid $1105.41 to purchase 2 struts and get them installed. And an alignment he said I needed. I have a mid-size car.

My mother and grandmother used to take their cars to him and when I got my license 30-ish years…read moreago, I took my car there too. Mark has been honest and amazing every time. He explains everything to me in a language I could understand and I never feel like he's taken advantage of my lack of knowledge about vehicles. He was understanding when I was a 'kid' and struggled to pay for necessary repairs and told me when he thought it was time to trade in the vehicle. He's watched my grow up while my mother was a customer and I won't take my car anywhere else.

I am new in town and was in need of an auto repair shop after I damaged my vehicle's passenger side…read morerear view mirror. Presque Isle Auto gave a very reasonable quote and so I decided to go with them. I was easily able to make an appointment that fit my schedule (and the schedule of the person who had to pick me up and drop me off while my car was there). I dropped the car off at about 830am and the repairs were done by 1pm. The car was washed inside and out, and the repair looked great. I have attached photos of before and after to compare. It looks like the original window and if you didn't know it was a replacement, you could never tell. All around very happy with the service and obvious care Presque Isle Auto has for the customer. Although I hope to not need it, I will definitely be back.

Great work! I am new to the area and scratched a car I was borrowing from a friend. I tried to fix…read moreit myself with a paint pen and made it so much worse. In a panic I went to Presque Isle Automotive based on their reviews for fair prices, excellent work, and quickly done. I can now 10000% confirm that this is correct! Hopefully I won't need any more work done but if I do I'm coming here first. The guys are great and the car has never looked better!

Great service good price got my car right in Ed is a great guy. Very good in explaining what…read morerepairs were needed. I'll definitely return

The staff went beyond expectations trying to get our car fixed for our trip to Florida. They fixed…read moreour transmission and did a once over just to make sure we could safely do the 1200 miles to Florida before Christmas. Would highly recommend them

Our check engine light came on mid road trip and they were able to take a look right away and gave…read moreus some advice. The price was very fair. Saved the day! They also have the most adorable puppy in the shop which made the time fly by for our kids.

They charged me for services not performed.zip tied my brake lines to exhaust n left the old one on…read more.I've been 2 two different shops and they've said the same screwed my gas cap to my car body charged me for code reader that didn't read my code and put exhaust pipe on bad pipe haven't been able to drive it cuz it's dangerous.had it towed after exhaust fell with all my brake lines..it's a sad day.almost had to get rid of it cuz of them

My truck stopped running I didn't no what to do took it to 2 mechanics and they told me the engine…read morewas bad but I found route 5 auto they found the problem and and fixed it I didn't need a motor thanks for getting me back on the road

The last time I needed their services I was told to have a seat. I just wanted to make an…read moreappointment. I sat for close to half an hour while the owner chatted on the phone with what sounded like a conversation with a friend. After quite a while it was getting close to closing time. A lady was sitting by me with her coat on, apparently waiting for him to close so they could go home. She literally glared at me with a very unfriendly look on her face. I finally gave up and left. I will never go there again in spite of the fact that its location is so convenient. His brother has a place way on the other side of town where I go for many things. Sadly, he does not have an inspection station. I sure wish he did. The service there is great.

They know their work!!!! Definitely recommend these guys. Very understanding and good pricingread more

had my car for TWO WEEKS…read more minimal communication, the day he called me to pick it up i sat in the office for an hour before he talked to me about my car. on top of that he gave my key back to me completely snapped and now won't answer me because i asked him to do something about it. if i could give this place a 0/5 i would, avoid the drama and just go somewhere else. the pricing would probably be more fair that way...

I took my car to VAS on the recommendation of my mechanic because they could not fix the problem…read more VAS found the problem and fixed within a matter of a week and that included waiting for the part. I highly recommend and will use them again in the future Carol H

This place did some nice work for me at an affordable price. I would go again an recommend to a…read morefriend