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    Fairfield by Marriott Inn & Suites Santa Cruz - Capitola

    4.0 (243 reviews)
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    Recommended Reviews - Fairfield by Marriott Inn & Suites Santa Cruz - Capitola

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    Sitting area (beds in the back)
    Jeff C.

    We booked this hotel with the biggest consideration being their proximity to the Shadowbrook restaurant, as we wanted to be in their radius to arrange the taxi pickup. The ratings were decent and overall we were happy with the stay. The hotel was nice and quiet and most importantly to me, clean. Same was to be said of our room. Pretty spacious with the beds and a separate sitting area with couch and desk. Breakfast was nothing special, I'd say middle tier for your usual hotel breakfast. We'd stay here again if in the area.

    Bed bugs confirmation
    Sarah S.

    Bed bugs!!! And poor customer service. We stayed here August 1, 2025. My husband wasn't sleeping well and didn't want to disturb me so he slept on the pull- out sleeper couch. Everything seemed and appeared fine. But the next day he had bites all over his left side which is the side he sleeps on. He was suspicious of bed bugs so I called what turned out to be the wrong Fairfield inn- the one in Santa Cruz. The manager there was so nice and willing to refund the points we spent plus some. But then he couldn't find our reservation and we realized the mixup and he gave me to the Capitola phone number. I spoke to the manager who asked if my husband had seen a doctor, which he hadn't. He said the system was down and he'd check the room and follow up with me, took my number and everything. Almost a week passes and I hear nothing so I decide to call. I told the manager that my husband did see a doctor and the doctor confirmed bed bugs. The manager was dismissive and not sympathetic and told me he didn't find bed bugs so he couldn't help me. This was the only hotel we stayed at the bites showed up right after. Don't stay here!

    Stephanie A.

    Very clean hotel! The decorations are cute and match the beach theme. Good service and a good nights rest. The shampoo, conditioner, and body wash are actually filled up all the way too (unlike many of the other Marriotts).

    Romeo S.

    The continental breakfast presentation was orderly. The hotel itself appeared like new. The subterranean parking was included in the hotel stay at no additional charge (although the parking spaces are quite narrow - "not cybertruck friendly"). All in all, good value

    Scott H.

    I would love to give this Fairfield inn a five-star review, but it's impossible for any hotel that does not offer housekeeping services to get a perfect review. Marriott continues to milk cost savings from COVID-19 by not providing daily housekeeping. That said, this is a fantastic hotel. The entire hotel is immaculately clean. It smells clean and fresh. The front desk staff are among the best I've ever interacted with. As a high status Marriott rewards member, I was upgraded to a Jacuzzi suite. It's a very well laid out room. You can even watch TV from the jacuzzi. The layout of this hotel is perfect. Don't fear a first floor room. Normally I insist on a high floor, but my first floor room was easy access and felt very secure. There's even a back door that leads out onto the common deck area. Quick and easy access to the pool and outdoor jacuzzi. The pool and hot tub are very well maintained from what I can tell. The workout room is brand new. This hotel has highly secure free indoor parking. While many other hotels attempt to extort an additional 10 or 20 or $30 for daily parking, this hotel gives it away for free. This hotel's location is quite nice. It's walking distance to some decent restaurants, and directly across the street is a well stocked grocery store. This hotel is not walking distance to Santa Cruz or any of the main beaches. The waterfront area in capitola is anything but desirable. If you want to go to the beach, get in the car and drive less than 10 minutes. It's sad that Marriott insists on not providing daily housekeeping, and unfortunately that failure will continue to bring down their overall review scores. But if you're in the Santa Cruz area, I recommend this hotel above all others.

    Breakfast
    Kim l.

    Had a wonderful stay at Fairfield. Everything was super clean, beds were comfy, room was spacious, breakfast was good, and great location. The pool and jacuzzi were somewhat heated but still too cold to test the waters in January. They have a small gym. Their lobby area is so pretty. Love the high ceilings. Water pressure was very weak. But otherwise everything else was great. It is several blocks away from the beach. There is underground parking. Had a great stay!

    2 Queen Beds in Junior Suite
    Binny O.

    The hotel is about 10-12 drive from the Boardwalk so that was really nice. The hotel was clean. Small but cute hotel. We stayed in the junior suite. The bed was comfy. We had 5 people so one person slept on the sofa bed. It was nice that they had 5 sets of towels so I didn't need to request more. There is a hair dryer which was hard to kind so I had to call front desk. It was located in the room closet in a black bag in front of the black iron board, so it was hard to see it. The front desk could have been more friendly. The kids loved that it had 2 TVs. The hotel had free breakfast. It was basic, eggs bacon, oatmeal bar, cereal, bagels and waffles. I wished they had creamer for the coffee. Overall I would stay here again.

    10/10 comfy bed

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    Really nice and really affordable. Really easy access to nearby places. Shadowbrook taxi pick up here.

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    Ask the Community - Fairfield by Marriott Inn & Suites Santa Cruz - Capitola

    Are the pool and hot tub currently open?

    As of early 2021, no they are not.

    View All 2 Questions

    Review Highlights - Fairfield by Marriott Inn & Suites Santa Cruz - Capitola

    Everything was super clean, beds were comfy, room was spacious, breakfast was good, and great location.

    Mentioned in 19 reviews

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    Best Western Plus Capitola By-the-Sea Inn & Suites - Lobby

    Best Western Plus Capitola By-the-Sea Inn & Suites

    (196 reviews)

    $$

    1 of the best free BF u will find: sausage, biscuits gravy, make own waffles...etc. ample free…read moreparking with level 2 charging for EVs. Only 1.2 miles from beach or Capitola Village, next to lots of restaurants & Groceries (Trader Joe..etc). Rooms reasonable comfy, small but nice gym, pool & hot tub, coin laundry Great value, will def consider returning

    This was an amazing place to stay at. I was not expecting much since I have stayed at best westerns…read morebefore and it's usually just a place to sleep in. Well this place really goes above and beyond. Their rooms are nice and clean, beds are comfortable with plenty of pillows, and I loved how there were two sinks- one inside the bathroom and the other outside. The location was perfect- accessible to everything: food, grocery store, mall, about a 5 min drive away from the water and the pier. I knew they had a complimentary breakfast but this was a whole new level: make your own waffle station, make your own parfait station with fresh berries in individual cups, granola, chocolate chips, cereal, muffins, bagels, English muffins, and bread. They had little individual peanut butter, jellies, and Nutella. If that wasn't enough, they had the hot food with bacon, eggs, and biscuits with sausage gravy. If you need anything, they text you from number and you can text them with anything you need: housekeep services, requests for towels, etc. Will definitely stay here again if staying in Capitola.

    Capitola Hotel

    Capitola Hotel

    (119 reviews)

    $$$

    Everyone knows that in Real Estate three things matter: Location, Location, Location. This could…read morenot be more true of Capitola Hotel. Is this the nicest hotel you can find around Santa Cruz / Capitola / Aptos? No. Does this hotel have the best beach views? No. Is this hotel the best overall value for family looking for a beach weekend? No. Instead, if you and your partner are looking for a phenomenal location, super cute rooms, great service, and a location that is unbelievable, then you should stay here. The hotel has a bit of a B&B vibe, but each room has its own bathroom, and there is no need to share space with other guests. The rooms are small, but cozy and clean. There is "OK" WiFi, a mini-fridge, a TV, etc. We booked the "Nevis" room, as it is the only room with an Ocean View. (The View is across the center of the village, but still, you can see and hear the ocean. If you want Ocean View / Ocean Front, this is not your hotel.) The main reason to stay at Capitola Hotel is to come to the Village, park your car, and be done with the car for the duration of your stay. EVERYTHING is within walking distance or a short Uber. You can hit the shops, the restaurants, the beach, the bars, etc. with a short flip-flop walk from the front door. If you book early, they have garage parking, which is EPIC in Capitola Village. They also have beach chairs, umbrellas, etc. that you can use free of charge. There's coffee and lite breakfast in the morning, and happy hour in the evening. My wife's comment after we settled in was literally, "OK, you need to book this room, for this weekend, every year, for the next ten years."

    Third review from our third visit and it's the best yet. We had the Grand Bahama this time and it…read morelooks like the bathroom was freshly renovated. Back left corner room near the rear exit for those who are better with directions than names. Nice large toilet area no issue this time as in the last two rooms. Only regret is we only stayed one night because I had to get back to work on a Sunday. Excellent first year wedding anniversary gift! I also screwed up and left my mohair sweater there and they are mailing it. Can't beat that service!

    Capitola Beach Suites - Communal Terrace View at Night

    Capitola Beach Suites

    (46 reviews)

    $$$

    Took my daughter to Capitola for a belated birthday weekend and stayed at the Capitola Beach…read moreSuites. I was trying to be very specific with where we stayed as we wanted a great view of the ocean within walking distance of the shops and beach, all without spending an arm and a leg. Check-in was rocky. Their system was declining all of our cards even though we tried four different ones from different banks. Luckily, we had enough cash on hand to pay the balance. The outside of the building was pretty worn down and dirty and the parking spots were SUPER tight. However, Room 6 was absolutely adorable and clean and they had the rollaway bed we ordered ready to go inside the closet. The view was exactly what we were hoping for and we had easy access to the communal terrace! The fireplace on the terrace came in handy since it was chilly and they had latches placed just right on the sliding doors so you could leave it open to fall asleep to the sounds of the ocean, but still be secure and safe. Definitely willing to come back for another trip and would love to check out the top floor!

    We booked our stay here for about a week. For the most part, we enjoyed our stay. We appreciated…read morehow close we were to the ocean as well as the views of the ocean from our room. The little kitchenette was very handy, especially when we wanted to heat up our leftovers. For our room (rm 8) specifically, we couldn't get the TV to work and the plug on the outlet to the lamp was always loose. Thusly, the lamp may or may not work depending on whether I'm paying attention to the plug being on the outlet. Due to our length of stay, we expected housekeeping to come through at some point to collect our trash and dirty towels. However, that was not the case. We had to walk down to the office to request for towels and bring them back to our room. Our trash was also overflowing due to the fact that nobody came by to take it out. There are no outlets near the bed (not a deal breaker but an inconvenience) and shampoo, conditioner and shower gel is provided in those push bottles attached to the shower wall. The building is located near a highway and is easily assessable from the back and front. Some concerns about privacy and security but we had no issues during our stay there. If you just want a place to stay with some basic amenities, this would be the place to be; otherwise, look elsewhere.

    Capitola Venetian Hotel

    Capitola Venetian Hotel

    (108 reviews)

    $$$

    So adorable!!! We had tickets to watch a Hawaiian singer, Anuhea, in Santa Cruz and this was such a…read moregreat deal and so convenient. I've always seen these cute, colorful units and thought it would be too expensive to stay at. To my surprise, mid week was a great deal! The parking situation was close by and we even were able to check in online and I was able to use my phone to open the door keyless!! The decor is beach and relaxing. I wish I was able to take advantage of the kitchenette, but our stay was so short that we were in and out of there. We had a cup of soup, bread and a beverage in Capitola before heading out to our show. We know now that this is definitely going to be an option for future trips. Looking forward to the next time I land in Capitola.

    WORST EXPERIENCE EVER. The place is nice but their front desk check in person KERI is rude doesn't…read moreknow what she doing or talking about, discriminating. Arrived there to stay 1 night to celebrated my daughter's birthday even if it's raining she just wanted to be by the beach so we came across this place, we used Expedia and fully paid it on there which when we check in we're only suppose to give a card to hold incident fees and parking, WELL KERI said we never paid and we need to pay when we check in, she doesn't want to see any proof she said we need to pay and Expedia needs to pay, she accused us that we're refusing to pay and we can find somewhere else. I gave my card and she took the WHOLE amount double charge us, I ask for the number of manager she gave me the name EVELYN and gave me the wrong number. She was texting someone which she said she's texting her manager that I'm refusing to pay once again she already took the funds out of my account. She refused to have her manager call me. Then I Stepped out my mom and daughters went to try to talk to her and she accused them of yelling at her which they didn't it's all on camera my daughter filmed it and it was shown to the police. She told them to leave the office and my mom called the police. The police came she could not explain what credentials mean to the police. I would NEVER STAY HERE AGAIN WITH THE CUSTOMER SERVICE AND INCONVENIENCE WE HAD JUST TO STAY HERE FOR 1 NIGHT we needed to get a police involve we stayed there on 4/11-4/12 and called the manager 4/13 and still NEVEr called us back to express any sympathy their employee KERI did. We have everything in video. Just a recommendation don't stay here if you want to have a hard time!

    Seacliff Inn Aptos, Tapestry Collection by Hilton - Restaurant

    Seacliff Inn Aptos, Tapestry Collection by Hilton

    (104 reviews)

    $$

    It is great to see that Sea Cliff is still around and now it is a Hilton Tapestry Hotel. The…read moredouble queen room overlooking the swimming pool. It was great to see ice machines on the outside if the building instead of inside next to a guest room. There is an onsite restaurant and room service is available as well. Overall it was an enjoyable stay and would recommend it to anyone that needs a nice place to stay. Close to the beach and local wineries and hiking trails.

    The hotel is located conveniently right next to the freeway, across the street from Safeway and…read morenearby lots of other little shops. The entrance to the lobby is a little deceiving because it looks like the entrance to a restaurant, but it's actually the entrance to both. The staff is really friendly and accommodating. The rooms facing the garden are very quiet except for sounds from the pool. One of the rooms' window was completely blocked by a tree, though. The rooms facing the freeway were very loud during the day but manageable at night. I didn't notice the sound of cars at night time. The rooms are cozy with plenty of lights. At night, a nightlight in the vanity area automatically turns on. It was nice not to have to keep a regular light on all night. Another nice touch was that the TV had apps for platforms like Netflix, but access required a personal subscription. There are no elevators, so the only way to get to the second floor is by stairs. Nearby, there were lots of options for eating out and grocery.

    Fairfield by Marriott Inn & Suites Santa Cruz - Capitola - hotels - Updated May 2026

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