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    Fairfax Neurology

    1.0 (2 reviews)
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    9 years ago

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    11 years ago

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    Neurology Center of Fairfax - Waiting room

    Neurology Center of Fairfax

    2.0(143 reviews)
    5.1 mi

    Caring compassionate physicians! I'm sure I took over my…read moreallowed time, so sorry for patients who had to wait, but you would never have guessed that by the unrushed and thorough appt! I have had so many neurologic exams in the past and most were rushed and documented incorrectly. Not at Neurology Center of Fairfax! Every exam is thoughtful and often repeated if necessary. I drive up to 2 hours each way which is very painful since I have to hold most of my meds but I will endure the shooting pain without complaint for the personalized care that I receive at each visit! Esp thanks to Dr Cho for going above and beyond to speak with colleagues in my acute crises. And To Dr Kurtzke that made room for me bright and early after a holiday weekend.

    AT Part 2... I was…read morethen told the next available appointment would again be 4-5 months away, meaning I would end up waiting almost a full year just to be seen as a new patient. I reluctantly agreed to reschedule because I had already waited so long. But then the receptionist informed me that I now owed a $150 cancellation fee and that the appointment could not be rescheduled until I resolved the outstanding balance and spoke with a supervisor. The amount of time I spent on the phone trying to reach someone is a completely separate issue. Every time I called, it took hours just to speak with anyone. I was honestly shocked. Nothing I explained seemed to matter - not the positive COVID diagnosis, not the voicemail records, not the fact that I attempted to cancel in advance, and not the fact that I was never informed about this fee when I specifically asked about it during scheduling. The matter was then sent to the billing department, where I spoke multiple times with Cintzia, the billing manager. She was extremely rude, dismissive, and completely unwilling to consider any explanation or evidence. Honestly, people with that kind of attitude should not be working in positions that involve dealing with customers. Her attitude was essentially: "I see the numbers in the system, and you need to pay." It felt like nothing outside of their internal notes mattered, regardless of what actually happened. It did not matter that I was not even an established patient yet, that I had waited almost 5 months already. According to her, this was simply "office policy." What bothered me most was the complete lack of professionalism, empathy, accountability, and common sense with "Cintzia". It felt very clear that the office staff and billing department simply protected each other regardless of what actually happened. From my experience, even if there is a mistake or misinformation from the front desk, they will deny responsibility, deny receiving calls or voicemails, and continue pursuing the charge anyway. The balance also remained on my account for years without meaningful communication. "Customer service?" Honestly, there was none. During one of my last conversations with Cintzia, I was told that they do not use corporate email for customer care resolutions and that any dispute would need to be handled through physical letters. After 13 years living in the United States, I have never experienced anything this disorganized, unprofessional, and hostile from a medical office. Ironically, after this happened, I started reading the online reviews for this center - and suddenly my experience made perfect sense. And thank God I'm not their patient. I ended up finding an amazing neurology center with wonderful doctors instead. If you have a chance to make an appointment somewhere else, do it. Otherwise, there is a very high chance you may end up trapped in the same endless loop with the "final boss," Cintzia, without any real resolution.

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    Neurology Center of Fairfax - November 2024 Exam table

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    Virginia Neurosurgeons

    Virginia Neurosurgeons

    3.6(5 reviews)
    11.2 mi

    Dr. Nayak is a complete GODSEND - he literally saved my life! When other doctors/physicians…read moredismissed my ongoing excruciating pain, Dr. Nayak was able to diagnose my condition right away and set up a plan that made more than perfect sense. I was admitted the same day, was able to be monitored overnight and be provided pain management, and had the surgery scheduled the following day - I am now pain-free, and I just can't thank Dr. Nayak enough! The front staff as well as the assistants/nurses are all so friendly, kind, and welcoming - I was also able to be squeezed in for an appointment, which really never happens with a specialist; the amount of compassion and empathy that this office has is amazing. All my follow-ups have been wonderful, and the office is very responsive in answering any questions/concerns. and/or providing refills on medication(s). If you're looking for a neurosurgeon, there is only one doctor you should be trying to get an appointment with, and that's Dr. Nayak. He is extremely kind, provides a breakdown of everything, answers all your questions, has the best bedside manners, is an expert, and he holds all these accolades/awards/recognitions. I was in great hands, and you will be, too! He is literally the BEST neurosurgeon, EVER! You won't regret seeing Dr. Nayak - I guarantee it!!! +ask for Dr. Nayak - he is the absolute best!!! +friendly staff +located at VHC +paid garage parking

    I cannot speak to other surgeons, but I can about Dr. Kader…read more Do not use Dr. Kader as your surgeon. Though I was recommended a different surgeon, Dr. Murry, I went with Kader to get the surgery done before the 2016 year was out. I paid for that mistake. Kader made no major slipups, but in doing the C5-C6 fusion he ended up tightening the spaces around the foramina, the places where the nerves traveling to the arms and back exit the spine - even though I had told Kader that I was an active amateur musician, and that playing was a big part of my life. Within two weeks after the surgery I started noticing symptoms down my arms and into my hands that were not there before the surgery. Except for brief periods, they did not go away, and slowly grew worse and worse. Kader refused to see any problem and only told me to take more drugs - even a year and a half after the surgery. Finally, my pain doctor recommended Dr, Ellegala of Sonospine. Three months ago he opened up the spaces that Kader closed, and my hands already feel stronger and more dexterous than they have in years. Ellagala's surgery technique isn't covered by insurance, and I had to pay $30K, but he fixed Kader's bungle, so it was worth it. But I'd rather not have had to pay it in the first place. When you pick a surgeon, you want someone who is committed to doing the best he or she can for you. Abraham Kader is not that surgeon, so he is not the surgeon you want. Go with Murry if you can.

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    Fairfax Neurology - medcenters - Updated May 2026

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