Nicholas and Josh, were amazing to work with. I only had two days to find my aunt,…read more assisted-living. After visiting several places.. I met Nicholas at American House. He made everything happen in two days. He introduced my aunt to other residences . made sure she felt welcome in the dining room. I approached several residents myself., just to get their opinions. They couldn't say enough about Nicholas and Josh. I highly recommend American on Carpenter Road.!

My mother is 92 years old. She has lived in her single family home for 65 years. The transition to…read moremove her to an adult living environment wasn't easy. But Cari, the marketing manager, made the move seamless. Her compassion and caring demeanor helped beyond words. Honestly, she is one of main reasons we picked American Home. My mother is thrilled to move in. Thank you for all you do. I feel at peace my mother will be well taken care of.

I cannot say enough good things about the Gilbert Residence! I was in a desperate situation to move…read moremy Dad as quickly as possible due to his dementia diagnosis and they made everything as smooth and seamless as possible. I can now sleep at night knowing that my Dad is being well cared for in a facility that is clean, comfortable and so welcoming to its residents. A big shout out to Damita and Lindsay for being so kind to both my father and I as we work through this transition... I am so thankful for all of their support!

Wow ! Helped my son in law move his mom into her room today.....honest to Pete, from the employee…read morein the parking lot--- smiling--to the Environmental fellow, Mike, who helped us a lot, to the so nice daily medical assistants, to the wonderfully understanding people at the door who helped us with entry and exit , to every single person we met today, they OWN caring and the we are confident that this is the place for 'Mom'......awesome....a great feeling.

St. Joe' Village is an awesome place to work. Such caring and friendly staff. We love our…read moreresidents!

My mother has been a resident of Atria Park of Ann Arbor for about 20 months. I have written a…read morereview previously. My mom is content, happy and safe. She has enjoyed all the activities and her new friends. The staff are kind, loving and engaged with the residents. The Director, Activities Director, and caregivers go above and beyond what would normally be expected. I feel inclined to write another review during this time of COVID 19, a pandemic that no one could have predicted or be prepared for. During this time of isolation, it is difficult and depressing for many residents. First and foremost Atria immediately protected their residents health with everything in their power. Then, the challenge of keeping them engaged, connected and happy began. I can not speak highly enough about this team. Their creativity, joy and fun have been contagious to the residents! Thank you for coming in everyday and for loving my mom when I can not be with her. I can not thank you enough!

Read the fine print. There are lots of hidden costs, and they can be massive. Because this is a…read moreplace that has to make money, cost-cuts are all over the place. If your parents get ill (with, say, Covid), they will can force you to hire externally someone to watch over your parents 24/7, at great cost. In truth, they should be employing people to do this, but again, then though don't make as much money for the investors, so they don't hire enough people They can also block re-entry of someone if they have to go to the hospital, and unlike some places, it is NOT an "end-of-life" facility (again--read the fine print). So be prepared.

To give you my point of view, I work in administration at a similar type of care facility. I'm not…read moretaking away from what others have experienced, I can only say that our experience was much different. When I first walked in, the facility was clean and organized. While that doesn't always indicate the quality of care, it is a good first sign. The front desk was careful about making sure visitors checked in. I appreciate that they are keeping an eye out. There was complimentary coffee in the lobby and a cafeteria in the basement. When you are visiting, it is nice to have these service on site. My father was here due to a stroke and was not always the easiest person to have as a resident. The RNs and PTs were universally good in addressing my father's pain and rehab needs. I have to particularly complement the PT in encouraging my father to take part in physical therapy. Most of the CNAs were good with repositioning my father but there were a few who did not show enough caution when repositioning his leg where a part the ankle bone had been removed because of an infection. Any movement of the leg was painful and any sudden move was excruciatingly painful. No one wants to be in a facility like this. If any of my relatives were to need this type of assistance again, I'd be comfortable with having them stay here.

Jasmine in the kitchen is extremely rude to my mother on a near daily basis regarding her special…read moremeal requests. She also does not wear clothing appropriate for work and serves unsafe food. I will be removing my mother from this facility asap and ensuring the health department pays a visit. Send your family here to die in disgust and food-poisoning along-side the miserable employees.

My parents moved into Story Point saline, almost 3 years ago. They were in their mid-90s at that…read morepoint, so they moved into the "enhanced living" wing of independent - which provides three meals a day instead of one and also daily housekeeping plus weekly laundry services. This was the perfect set up for them. No personal care was included of course, since this is considered independent living. But when my mom broke her hip two months ago, we were able to add on the extra personal Services she needs without having to move to her assisted living. She's been able to get the support she needs in her same apartment. The personal Services and aides are part of CorsoCare wellness. The aides have been fantastic. They are personable, patient and professional. I feel like everyone on the staff at Story Point goes out of their way to make the residents feel cared for and at home. Like many senior places, the rent and Care at Story Point is not inexpensive. But it's been a good place for my parents and it's close to several of their kids. We feel fortunate that they are living there.

My mom has lived here for 7 years and lives on the independent side and with everything there are…read moresome good and bad. This is a FOR PROFIT company that shows they are doing what they can to make as much profit as possible even at the expense of the residents. Even though we've never used it, I do NOT recommend any dependent care unless you want to pay the rent AND pay for private care. We have known families that have their loved one there and because of the lack of supervision they paid the rent and had to hire private care to come into the facility to ensure their safety and give them peace of mind. Good luck with billing. It takes weeks to get items corrected when THEY over bill (and for us it seems to happen every month). I was told they can't send you a rebill when the rent bill is incorrect. Yesterday we gave a check for rent and when asked for a receipt was told it will show up on the ledger (they don't give receipts). Then staff at the front desk proceeded to laugh at me, I don't think they realized I could hear them but quite rude. This place is not cheap (but most in our area aren't) you'd think their billing system would be able to at least give receipts. Rent goes up every year (except 1) and was not told this when she signed the lease. Apparently they were aware of this problem but rent still increases to the tune of 12% in 2022-2023. On the independent side they do have a number of activities and very friendly staff that seems to care for the residents and the director Erin does care about the residents.

My father had a DNR on file, however the director of memory care was unaware of it and EMT's worked…read moreto revive him for 35 minutes before we were able to arrive on site. It was a complete nightmare. There are about 4 core employees who are absolute angels on earth at Memory Care, however the rest of the employees are basically miserable people who clearly wish they were somewhere else. Considering the cost to live at BV ($7,000 - $10,000/ MONTH), it would seem fitting that the employees would be well trained and well paid. If your loved one is here, please check on them often.

From the owner: Brecon Village, located among the rolling hills of Saline, puts our residents in the heart of a…read morecity with a vibrant social and cultural community. Brecon Village offers enticing options for Independent Living, Assisted Living, Memory Care and Adult Day Care all with the comfort of knowing that should your needs change, 24-hour nursing and rehabilitative care are available just blocks away at Evangelical Home - Saline.

I had lived at Plymouth Park Apts. for four years and found it to be a very nice place to live. The…read morestaff there is very attentive to your needs and courteous and personable and handling them. The property so was sold to a new owner in February 2019. There have been a lot of changes in the management of the property since then. One of the most striking was that the prohibited smoking anywhere in or outside of the building. This concerned a lot of people who are smokers and will now have to find another place to liveIf they so desire. The overall living experience has not changed. I recently moved from Plymouth Park Apts. to my own home. I can Say that my stay at Plymouth Park apartments was very special. The people there are wonderful and I still find myself going back to play cards with a number of the residents. I would recommend living at Plymouth Park Apts. if you feel you cannot take care of a private home.

From the owner: Plymouth Park Apartments is a senior living apartment building which offers independence, privacy,…read morecomfort and safety for active seniors who want the freedom to enjoy retirement without the responsibility of home ownership.

I contacted Arlene when my parents were having to move from their home of 30 years to assisted…read moreliving. She went above and beyond. Setting up appointments in the locations that we were needing and places that would work best for both parents, knowing we were on a time crunch as well. I highly recommend Arlene Caddell for your assisted living journey.

I cannot say enough about Andrew and Kate and their help through this difficult time. It's hard to…read morebe so far away from aging loved ones but Assisted Living locators was an answer to my prayers. They helped us with all of our needs even though we were a thousand miles away. If you need help with in home care, assisted living or other care facilities for aging family members please call on Kate and Andrew.

My counselor Gail is great. The first 2 homes my Mom was in did not work out. On Monday we are…read moregoing to the third and hope it's going to work out well for Mom. Gail has been so helpful and knowledgeable I feel like she is a part of our family.