My mom has lived here for 7 years and lives on the independent side and with everything there are…read moresome good and bad. This is a FOR PROFIT company that shows they are doing what they can to make as much profit as possible even at the expense of the residents. Even though we've never used it, I do NOT recommend any dependent care unless you want to pay the rent AND pay for private care. We have known families that have their loved one there and because of the lack of supervision they paid the rent and had to hire private care to come into the facility to ensure their safety and give them peace of mind. Good luck with billing. It takes weeks to get items corrected when THEY over bill (and for us it seems to happen every month). I was told they can't send you a rebill when the rent bill is incorrect. Yesterday we gave a check for rent and when asked for a receipt was told it will show up on the ledger (they don't give receipts). Then staff at the front desk proceeded to laugh at me, I don't think they realized I could hear them but quite rude. This place is not cheap (but most in our area aren't) you'd think their billing system would be able to at least give receipts. Rent goes up every year (except 1) and was not told this when she signed the lease. Apparently they were aware of this problem but rent still increases to the tune of 12% in 2022-2023. On the independent side they do have a number of activities and very friendly staff that seems to care for the residents and the director Erin does care about the residents.

StoryPoint gets an A+ from me! Having known several of the staff personally (Catherine Mitchell…read morerocks), there is only one place in Saline I would look for care. Quality, solid customer service, and cleanliness are just a couple of thoughts that jump out to me. If you are looking for lifestyle options, StoryPoint has them all; independent, assisted, or memory care-SP is the place to be. I would highly recommend taking time out of your schedule to tour to see for yourself what makes StoryPoint best in class. 5 STAR!

The only way this place could stay in business is because there is lack of space elsewhere. They…read moreconstantly raise rates and supply no additional service. They charge extra to take meals to the residents room. They find reasons to charge you, for repairs to your room after you move, even though the room needed the repairs before you moved in. This place is a money making racket.

This year we have helped many families settle their loved ones into their new apartments here…read more Linden Square's entire team including the office, housekeeping, maintenance, and care team all treat their residents with respect and kind hearts. This community has the perfect balance of privacy with clean, large and well maintained individual apartments but also many opportunities to make friends while sharing meals and stories.

My mother is 92 years old. She has lived in her single family home for 65 years. The transition to…read moremove her to an adult living environment wasn't easy. But Cari, the marketing manager, made the move seamless. Her compassion and caring demeanor helped beyond words. Honestly, she is one of main reasons we picked American Home. My mother is thrilled to move in. Thank you for all you do. I feel at peace my mother will be well taken care of.

When we went to visit, the staff was very friendly and helpful. Cari showed us around and answered…read moreall our questions. The apartments are very nice, bedrooms are spacious and the living area also has a small balcony.

Very understaffed, staff is overworked and make mistakes. Keep a close eye on your loved ones and…read moredo not trust that they are receiving good care. Nurses are working double shifts, falling asleep on their shifts and going to work sick and our loved ones suffer. High turn over and management (and I use that term very loosely) is rarely present, are rude and dismissive of your concerns. I wouldn't recommend this place to my worst enemy. It needs a management make over and they need to be more involved in the day to day operations of this facility. They get paid large wages to do absolutely nothing.

From the owner: Since 1879, EHM Senior Solutions has maintained a commitment to create lasting communities and…read moreservices for those living in Southeast Michigan. With thoughtful planning, our Board of Directors has set a course for growth and transformation one building and one program at a time. Our transformation from a nursing home provider to a senior living and care provider is a result of dedicated staff, purposeful stewardship, innovative programs and unique residences. Our organization has positioned itself for a future filled with opportunities to serve an even greater number of individuals in a variety of ways, including an array of home-based services and programs.

Ms. Mary and Ms. Ruth make sure the area smells good and clean especially the jockey club. They…read moremade the area clean and they are very hard worker and dedicated to their job

Balfour staff is caring , helpful, and capable! The…read moremanagement works hard to do all they can to provide a safe and pleasant experience for the resident s at the Balfour Senior Living Community.

This place has gone down hill significantly. My mother was in the rehab place years ago and it is…read morevery different now. My brother was accused of drug seeking following a painful surgery. The RNs/MAs don't like it when someone can advocate for themselves. My brother has gone 2+ hours without meds. They are changing his treatment plan without his consent or surgeons permission- which is a violation of his rights. I would be worried of a senior family member being neglected due to their treatment of my brother. AVOID!

My father was there for the alotted time. They allowed him to fall 3-4 times. There were CNA &…read morenurses who wete disrespectful to him and rough when handling him.

Mother in law moved in 2 years ago after her partner passed…read more Grand kids visit when they can. They noticed bit marks on her arms, The facility has had to bring in pest service twice to fumigate to get the BED BUGS that were attacking her. . We live in Montana so we are unable to protect her. CRIMINAL

Brookhaven is a nice facility. The apartments are a good size and many have been updated…read more My loved one had a great experience with the housekeeping staff and the employees that work in the dining room. They are all very friendly and helpful. However, the administrative staff are extremely rude and disrespectful. I have never been talked to in such a degrading way as I was when visiting this facility. My loved one had actually stopped going down to the office area because she said the staff were "mean". Very disappointed in their apparent lack of customer service, and basic respect and dignity. I would definitely look into other senior living facilities before considering Brookhaven Manor.

cannot give higher praise for the 3 caregivers sent to us for 8 weeks for my husband recovering…read morefrom pneumonia that left him bedridden not able to walk. rehab Matt Keller had Jim up and walking in 8 weeks. RN Brook Doyle gave superb health care and incouragment. LPN Amanda helped us with daily care Would recommend this company if look for great care and rehab

Our care giver is great, however the current management is constantly creating problems using lies…read moreand manipulation, which jeopardizes the care giving services. You don't want to use or work for this company.