My parents moved into Story Point saline, almost 3 years ago. They were in their mid-90s at that…read morepoint, so they moved into the "enhanced living" wing of independent - which provides three meals a day instead of one and also daily housekeeping plus weekly laundry services. This was the perfect set up for them. No personal care was included of course, since this is considered independent living. But when my mom broke her hip two months ago, we were able to add on the extra personal Services she needs without having to move to her assisted living. She's been able to get the support she needs in her same apartment. The personal Services and aides are part of CorsoCare wellness. The aides have been fantastic. They are personable, patient and professional. I feel like everyone on the staff at Story Point goes out of their way to make the residents feel cared for and at home. Like many senior places, the rent and Care at Story Point is not inexpensive. But it's been a good place for my parents and it's close to several of their kids. We feel fortunate that they are living there.

My mom has lived here for 7 years and lives on the independent side and with everything there are…read moresome good and bad. This is a FOR PROFIT company that shows they are doing what they can to make as much profit as possible even at the expense of the residents. Even though we've never used it, I do NOT recommend any dependent care unless you want to pay the rent AND pay for private care. We have known families that have their loved one there and because of the lack of supervision they paid the rent and had to hire private care to come into the facility to ensure their safety and give them peace of mind. Good luck with billing. It takes weeks to get items corrected when THEY over bill (and for us it seems to happen every month). I was told they can't send you a rebill when the rent bill is incorrect. Yesterday we gave a check for rent and when asked for a receipt was told it will show up on the ledger (they don't give receipts). Then staff at the front desk proceeded to laugh at me, I don't think they realized I could hear them but quite rude. This place is not cheap (but most in our area aren't) you'd think their billing system would be able to at least give receipts. Rent goes up every year (except 1) and was not told this when she signed the lease. Apparently they were aware of this problem but rent still increases to the tune of 12% in 2022-2023. On the independent side they do have a number of activities and very friendly staff that seems to care for the residents and the director Erin does care about the residents.

ATTENTIVE, CARING AND COMPASSIONATE!…read more Working for a third party company who frequented this building for the last 5 years, I can tell you this staff is amazing! I saw numerous accounts of personalized care through quality one on one interaction and individualized needs being met. Beyond the care and compassion for their residents, the staff was beyond friendly, courteous and welcoming to all those who came though the door. It was for these reasons, I chose to join the team this year and are beyond ecstatic to be a part of such a beautiful building, loving residents and warm-hearted work family!

Linden is below standards. The staff are great, but the management is horrible. My mother in law…read morewent without meds for 2 weeks and thank God we caught it. NO accountability. No calls, nothing. find another place for your loved one!

My mother is 92 years old. She has lived in her single family home for 65 years. The transition to…read moremove her to an adult living environment wasn't easy. But Cari, the marketing manager, made the move seamless. Her compassion and caring demeanor helped beyond words. Honestly, she is one of main reasons we picked American Home. My mother is thrilled to move in. Thank you for all you do. I feel at peace my mother will be well taken care of.

When we went to visit, the staff was very friendly and helpful. Cari showed us around and answered…read moreall our questions. The apartments are very nice, bedrooms are spacious and the living area also has a small balcony.

Very understaffed, staff is overworked and make mistakes. Keep a close eye on your loved ones and…read moredo not trust that they are receiving good care. Nurses are working double shifts, falling asleep on their shifts and going to work sick and our loved ones suffer. High turn over and management (and I use that term very loosely) is rarely present, are rude and dismissive of your concerns. I wouldn't recommend this place to my worst enemy. It needs a management make over and they need to be more involved in the day to day operations of this facility. They get paid large wages to do absolutely nothing.

From the owner: Since 1879, EHM Senior Solutions has maintained a commitment to create lasting communities and…read moreservices for those living in Southeast Michigan. With thoughtful planning, our Board of Directors has set a course for growth and transformation one building and one program at a time. Our transformation from a nursing home provider to a senior living and care provider is a result of dedicated staff, purposeful stewardship, innovative programs and unique residences. Our organization has positioned itself for a future filled with opportunities to serve an even greater number of individuals in a variety of ways, including an array of home-based services and programs.

Toured this facility and it's absolutely beautiful. Staff is very friendly. Great location.read more

Ms. Mary and Ms. Ruth make sure the area smells good and clean especially the jockey club. They…read moremade the area clean and they are very hard worker and dedicated to their job

I have tried tissue before my post was blocked. No wonder. A slow person. Every time I asked her…read moreto do Anything, she rolled her eye (she only had one working eye) it got so bad, she was wring a BOOK of what she did for me. Everything was a complete lie. (Incontenent?) Not me. A long with these papers yes papers, she had them on a folder for me to sign. I refused to sign these lies, so she grabbed the folder and papers out of my hand, leaving a awful divit (approx 1 inch long) and 1/2 inch deep. It bled for days. I called er a B and kept yelling for her to get out of my house. She refused until I threatened her with the police. THEN, she goes out in my street and proceeds to yell F**K YOU, IN FRONT OF ALL MY NIEGHBORS. Im telling you stay away!!!!

This place has gone down hill significantly. My mother was in the rehab place years ago and it is…read morevery different now. My brother was accused of drug seeking following a painful surgery. The RNs/MAs don't like it when someone can advocate for themselves. My brother has gone 2+ hours without meds. They are changing his treatment plan without his consent or surgeons permission- which is a violation of his rights. I would be worried of a senior family member being neglected due to their treatment of my brother. AVOID!

Mother in law moved in 2 years ago after her partner passed…read more Grand kids visit when they can. They noticed bit marks on her arms, The facility has had to bring in pest service twice to fumigate to get the BED BUGS that were attacking her. . We live in Montana so we are unable to protect her. CRIMINAL

Brookhaven is a nice facility. The apartments are a good size and many have been updated…read more My loved one had a great experience with the housekeeping staff and the employees that work in the dining room. They are all very friendly and helpful. However, the administrative staff are extremely rude and disrespectful. I have never been talked to in such a degrading way as I was when visiting this facility. My loved one had actually stopped going down to the office area because she said the staff were "mean". Very disappointed in their apparent lack of customer service, and basic respect and dignity. I would definitely look into other senior living facilities before considering Brookhaven Manor.

cannot give higher praise for the 3 caregivers sent to us for 8 weeks for my husband recovering…read morefrom pneumonia that left him bedridden not able to walk. rehab Matt Keller had Jim up and walking in 8 weeks. RN Brook Doyle gave superb health care and incouragment. LPN Amanda helped us with daily care Would recommend this company if look for great care and rehab

Our care giver is great, however the current management is constantly creating problems using lies…read moreand manipulation, which jeopardizes the care giving services. You don't want to use or work for this company.