Toured this facility and it's absolutely beautiful. Staff is very friendly. Great location.read more

Ms. Mary and Ms. Ruth make sure the area smells good and clean especially the jockey club. They…read moremade the area clean and they are very hard worker and dedicated to their job

I cannot say enough good things about the Gilbert Residence! I was in a desperate situation to move…read moremy Dad as quickly as possible due to his dementia diagnosis and they made everything as smooth and seamless as possible. I can now sleep at night knowing that my Dad is being well cared for in a facility that is clean, comfortable and so welcoming to its residents. A big shout out to Damita and Lindsay for being so kind to both my father and I as we work through this transition... I am so thankful for all of their support!

Wow ! Helped my son in law move his mom into her room today.....honest to Pete, from the employee…read morein the parking lot--- smiling--to the Environmental fellow, Mike, who helped us a lot, to the so nice daily medical assistants, to the wonderfully understanding people at the door who helped us with entry and exit , to every single person we met today, they OWN caring and the we are confident that this is the place for 'Mom'......awesome....a great feeling.

St. Joe' Village is an awesome place to work. Such caring and friendly staff. We love our…read moreresidents!

To give you my point of view, I work in administration at a similar type of care facility. I'm not…read moretaking away from what others have experienced, I can only say that our experience was much different. When I first walked in, the facility was clean and organized. While that doesn't always indicate the quality of care, it is a good first sign. The front desk was careful about making sure visitors checked in. I appreciate that they are keeping an eye out. There was complimentary coffee in the lobby and a cafeteria in the basement. When you are visiting, it is nice to have these service on site. My father was here due to a stroke and was not always the easiest person to have as a resident. The RNs and PTs were universally good in addressing my father's pain and rehab needs. I have to particularly complement the PT in encouraging my father to take part in physical therapy. Most of the CNAs were good with repositioning my father but there were a few who did not show enough caution when repositioning his leg where a part the ankle bone had been removed because of an infection. Any movement of the leg was painful and any sudden move was excruciatingly painful. No one wants to be in a facility like this. If any of my relatives were to need this type of assistance again, I'd be comfortable with having them stay here.

Jasmine in the kitchen is extremely rude to my mother on a near daily basis regarding her special…read moremeal requests. She also does not wear clothing appropriate for work and serves unsafe food. I will be removing my mother from this facility asap and ensuring the health department pays a visit. Send your family here to die in disgust and food-poisoning along-side the miserable employees.

If you love your family member stay away from university living . High turn over . They treated my…read morefather like garbage. When he passed they, put a table cloth across him

We moved my parents into Silver Maples assisted living in July. I worked closely with the SM staff…read moreto make this difficult move as easy as possible for Mom & Dad. From the initial sales tour with Suzy through the nurses review and meeting all the aids, I new this was the right place for Mom & Dad. They all went out of their way to welcome M&D and help them transition to their new home. Even Kara in billing helped by providing billing details for our insurance company. When questions or concerns came up, all I had to do was ask and the team responded with solutions that fit our needs. It is very comforting to know that my parents are in a safe and loving environment, and if they need anything at all, it's just the push of a button away. Now they can live out their golden years in comfort and safety. My sincere thanks to all the people that make up the team at Silver Maples of Chelsea!

Warm and caring staff; awesome and interesting residents. My mother lived at Silver Maples for the…read morelast 5+ years of her life and it was an incredible experience for her, especially as compared to the alternative of living in a house alone. The facility is well done and clean, the staff genuinely warm and caring and her fellow residents an extremely fun and interesting group with diverse backgrounds, such as university professors, retired judges and published authors. Mom developed many close relationships, always had something engaging to do and always felt loved and cared for. A true blessing for the later years of her life.

Mother in law moved in 2 years ago after her partner passed…read more Grand kids visit when they can. They noticed bit marks on her arms, The facility has had to bring in pest service twice to fumigate to get the BED BUGS that were attacking her. . We live in Montana so we are unable to protect her. CRIMINAL

Brookhaven is a nice facility. The apartments are a good size and many have been updated…read more My loved one had a great experience with the housekeeping staff and the employees that work in the dining room. They are all very friendly and helpful. However, the administrative staff are extremely rude and disrespectful. I have never been talked to in such a degrading way as I was when visiting this facility. My loved one had actually stopped going down to the office area because she said the staff were "mean". Very disappointed in their apparent lack of customer service, and basic respect and dignity. I would definitely look into other senior living facilities before considering Brookhaven Manor.

The care here is excellent the rehab staff work tirelessly. Often short of staff but you would…read morenever know they give each patient the time and care that they and the insurance company request. Jenifer and her staff are top notch. The nursing staff is excellent jadeie Glenda imesha Angela Elizabeth Tiffany a wonderful group. And the cenax hold the shift Kayla Rashad's Katherine Jenifer Malcolm and can't forget Mona Lisa The dietary department has a wonderful staff chef Erica Cindy kemet Brandon and staff from the administration Olivia Renee Tara Amanda and all support staff mark Matt zeke Jenifer Lavinia and the doctors a well rounded staff I was treated like a human being The rehab staff is so caring Danielle Sonya. Omni'd takes time with me and Jenifer manages a great department The activity group is excellent. Led by summer Jayne and Davi great support and the workers here really care about the patients. What a great experience Deborah G

We are so thankful that our loved one ended up at Regency on the Bluffs. Everyone--i mean…read moreeveryone--was so caring, supportive and professional. They are all very hard-working. I know, because I spent almost 24 hours a day there during my husband's last days. (We had hospice care while he was there.) SO I was able to observe the staff around the clock. There were therapists of all kinds: physical, occupational, speech, respiratory, etc. Doctors, and P.A.s who checked on him. Social workers, etc. Best of all were the nurses and aides who attended to his needs--and ours--with understanding. We are truly grateful to Regency.