NORTHWELL HEALTH - STARS REHABILITATED 1554 Northern Blvd…read more FL 4 Manhasset, NY 11030 516 627 8470 THANK YOU. PT - HELEN May 11 2023 @ 11am King (security) again saying hello walking in. Got to the 4th floor and all smiles from the ladies. Jesenia (PSA), Shaquera(PSA), Arlene(PSA), Erin & Kelley. Another session that went amazingly well. This time I was with Helen - PT. Christina Maria Velez my regular PT was on vacation in Portugal. (Refused to take me) During my session I'm always given numerous exercises. It's never just the PT Helen or my regular PT Christina Maria Velez that's involved. Other staff members come by. Danielle (therapy aide), Danielle(physical therapy aide), Katherine (therapy aide), by saying hello. Asking are you okay? Sometimes Matt (therapy aide) and Jechar (therapy aide). This session with Helen (PT) I get started on the cycle machine. Teresa was by me asking how I was. I told her her name is easy to remember for I watch Real Housewives of NJ. LOL. Great time once again. The entire staff truly cares. Making small talk. Just an all around amazing experience I have had every time. Everyone definitely makes you feel very cared for. MUCH APPRECIATED

I've been going here for PT for almost 15 years. I had 4 breaks in my spine, as well as a broken…read morehip, broken arm & shoulder, broken knee, & 4 broken ribs. I originally went to PT for the spinal cord issues. I was given stem treatments & exercises to do at home as well as in the gym. I eventually got treatments for the other issues, one by one, after each surgery. One day while at the gym, my PT therapist, Jennifer L., left me in the hands of Carol, one of the helpers while she took a break. Carol was supposed to go on break at 10:30AM until 10:45AM. It was already 10:41 & she was complaining that she goes to lunch from 11:00AM until 12:00NOON. She left & nobody was watching me while I performed a ball rolling exercise on an extremely small table. I fell off the table & onto an igloo cooler. The cooler had the liquid container on top of it with the spout open all the way. I had huge black & blue marks on my arm almost immediately, & you could see the impression of the container & where the spout had punctured my skin & was bleeding heavily. When Jennifer & Carol came back from break, they were astonished at what had happened while they were both gone on break with nobody watching me. Jennifer said, "You're done for today." I replied, "I haven't even started yet." Instead of cancelling the session, she put it down as a full completed session & billed the insurance company for a full session! What a ripoff! The next time that I came in, I told Jennifer L that I didn't feel comfortable with having her as a PT therapist. She said that she was really sorry & that she would never let an incident like that ever happen again. Next time in, same shit all over again. She was always working with another patient & stuck me with one of the helpers. I discontinued working with Jennifer & was placed with Jennii, one of the newer PTs that worked under Jennifer's watch. Jennii wouldn't do the stem treatments on me either. Instead, she worked my butt off doing exercises that were really hurting me. And Jennii, didn't bother to watch me; she pulled the same shit; getting one of the helpers to watch me, as well as several other patients. Meanwhile, she'd be working with another patient. It got to the point where I would work out & be so out of breath on Tuesday, that I would go home & collapse on my couch. I would be there the rest of the day, & then be still so exhausted, that I wouldn't even get up to eat. I would remain on the couch until Thursday morning when I had to get up & catch my ride to PT again. I dropped 40 pounds in less than a year! Then the same shit all over again! My doctor said that I would need a 4th surgery on my spinal cord, as I no longer could stand up straight on my own. I needed a shopping cart in order to walk. My spine was curved going outwards. I had the same curved spine as a Jurassic world veloceraptor, only I didn't have the tail to balance my standing. And my pain got worse. I started abusing my medications, taking more than I should to ease the pain. Suicide was an option that I didn't want to consider, but it was still in the back of my mind. I need to get away from STARS; they were hurting me. I decided to stop PT at the end of this year & consider my options for the next year. Right before Christmas, I did the usual gift giving to everyone that I worked with. Jennii was a fellow cat rescuer & I treated her well; actually too well, spending about $ 70.00 on her with assorted cat gifts. I actually did give Jennifer 2 cat gifts, also. She wasn't there when I was there, so just like last year I left them with someone else to give to her. And just like last year, she never even thanked me for them again. She must have really shitty parents- they sure didn't teach her any manners! I also left a message for Harry, the administrator at STARS Manhasset. He always said that if there's ever a problem here at STARS, to contact him. Well, I left a message with one of the girls up front where you check in to have him call me. I didn't hear from him, so the next time I was over there, I asked if they had given Harry the message. They said that they did & Harry said he wasn't going to call me. I asked again, & was told that they would again leave a message with him, but that they knew he wasn't going to call me. Obviously, Harry doesn't give a shit about STARS rehabilitation center & he shouldn't be working there. I know that after 23 different rehab assignments there & wasting my time there with a 24th referral, I'm never going back! I'm going to contact North Well Corp. & let them know about my recent experience there! P.S. You should also teach your "helpers" to have some respect for the patients. I constantly get yelled at by Joyce for spilling water when I try to refill my water bottle. I had 2 carpal tunnel surgeries recently & was diagnosed with dystrophy. So I can't control my hand & finger movements. Instead of yelling at me, why don't you offer to help me & fill the bottle for me?

I've been working with co-owners Sharon & Peter Levy for a few years now, and can say that Excel is…read morea top notch spot for working out, competition training, or rehabilitative therapy. The rest of the trainers and staff are extremely friendly, and the equipment and facilities are modern and clean. From walking in, you can sense a clear camaraderie between the staff here - they seem genuinely happy to be here, train themselves, and train others. Sharon and Peter are both athletes, and I've often exchanged tips and ideas with Sharon outside of Excel. I would highly recommend Excel for their excellent service and amenities!

My experience at Excel has been a great one. Alex Is my PT and he is absolutely excellent. He is…read morepatient, intelligent, articulate, patient, dynamic but most of he actually cares about his clients. He has been taking great care of me and my stubborn injury for over 6 months. He implored me to trust the process and finally we are seeing gains. His routines are anything but routine.....we kept changing things up until we found exercises that were directly addressing the injury. I left my prior PT BC they pretty much gave me a bunch of exercises and forgot about me for the next three months I went there. Not here. Attention to the client is paramount and I would recommend Alex to any and all without any reservation He is the man!

Everything went well! Great customer care, staff is pleasant, wonderful atmosphere. Would highly…read morerecommend to anyone

Back in February, my mother 89 year-old mother started suffering from lower back pain that she…read moreinitially attributed both to her spinal stenosis, diagnosed many years ago, and old age. After a short hospital stay for x-rays and pain management, it was found that she had a slipped disc. Any thoughts of rehab had to be postponed, however, as she got sick with COVID-19 soon after. She recovered, but it left her a bit weak and unsteady. I called my girlfriend, a former gymnast, dancer, and now, doctor of physical therapy, who is director of rehab medicine for a hospital system in another state, and asked for advice. "You CANNOT go to some random PT clinic and expect them to be able to help your mother! It has to be someone who specializes in the spine, and thoroughly understands movement and the body. Whoever it is has to have the very specialized education and training to know how to get your mom back to functioning at the high level she's used to. " She called back a few minutes later. "I just found your guy." Dr. Sparacio, who goes by Jack, was friendly, welcoming, and professional from the first phone call, addressing all of my questions and concerns, including assurance that all COVID-19 safety protocols were in place at his clinic. Jack was to be out of town that week, but assumed me that all of his therapists were equally qualified. As promised, Cameron knew exactly how to work with my mom and get her started. Friendly, upbeat, and thoroughly professional, he clearly was someone who enjoyed his job. All subsequent sessions were with Jack, who gave Mom his full attention as he worked with her. He carefully explained how to do the exercises, as well as the purpose of each. In addition, Jack took the time to engage with and get to know my mother, listening as she told stories of her life and career. Though obviously a people person, it became clear that this was an important component of Jack's method of treatment. The space itself is clean and organized, but the "feel" is inviting and informal, even as profound and important healing work is done. My mother says that she can't thank Dr. Jack Sparacio and his staff enough for giving her the tools to feel and function so much better! Neither can I!

I have been to a few physical therapy places and this one is the best. Michael O'Connor is very…read moreprofessional and great with kids. The place is clean and scheduling is easy. He and his receptionist Carol are very friendly. All the visits are very pleasant. There's always parking in the back. We would like to thank them for helping my son with a speed recovery to his foot pain problem.

I have been receiving physical therapy for my shoulder from Michael O'Connor. I am incredibly…read morehappy with the quality of care. He provides one on one care and is extremely knowledgeable and professional. Most importantly I am feeling much better. I would not hesitate to recommend Michael for any physical therapy needs.

Emily she is the best occupational therapist. I feel much better than before…read more she is a such nice and sweet person. I highly recommend her to any patient. Caroline Danialian .

I've been going to Professional Physical Therapy on and off since 2017, for various ailments, at…read morethe 1170 Northern Blvd, Manhasset, NY 11030 location. I can't say enough about the care I receive from Michele and her team. They are knowledgeable, so, so helpful, and very dedicated to their patients to receive the best care possible and a full recovery. They make PT as fun as possible and are so encouraging. I wouldn't go anywhere else, I get the best care right here. Good luck to all of the hard working care givers at Professional Physical Therapy. Sandy

Nara, Kat, and Carson have been great colleagues to refer my patients to. Collaborative efforts to…read morerestore patients together have yield success and patients satisfaction have never been better since working with them. They are personable, high character practitioners, and care about their craft. Highly recommended if you need rehab or tune up!

I have had plenty of surgery and PT through the years for my knees and nothing touches the…read moreexperience at Physio Elements with Nara and her team. For the first time I am learning what the triggers for my knee injuries are and I am learning how to correct my body movements to prevent future damage. Additionally Nara has treated my husband and all we can say is, Thank you Nara! Amazing, intelligent and respectful treatment to help us grow older comfortably and get us moving again! Thank you.

rudest person I have ever spoken to. I called this practice…read moreafter searching TMJ pain relief.

Updating my review to show where I made attempts at direct contact with the business owner before…read moreposting my review and before she posted her response indicating that I didn't. I mentioned this in my original review and she posted this response nonetheless. I've never had a business respond to a review in such a condescending tone with no attempt to rectify the issue. Customer service doesn't just involve services rendered but begins with the way you interface with customers beforehand. This interaction speaks for itself. I stand by my 1-star review.

Neurofeedback has helped me with my work and personal life in so many ways. I cannot recommend…read moretheir program enough, especially as someone that is on the spectrum and having an ADHD diagnosis since childhood. It has helped me focus so much more and I am enjoying the benefits of focus without medication for the first time in my life! Thank you to everyone over at Phi Center!

Tae is it! My Thyroid is on my way to be healed and off…read moreMeds!!! Yes, I changed lot of other things surround me but Tae started moving some energy it was stuck somewhere in my body!

The staff here are very helpful and friendly. I highly recommend this place. In the beginning I…read morewasn't able to even sit on their beds and now I'm about to get right on and handle all of the exercises!

Refuse to work with patient, if you're hurt with more than 1 condition, will refuse to treat…read moremultiple conditions even if your insurance company confirms coverage and payment for multiples. No need to give them the business when they don't treat you with proper care.