This was my first time going to Insi. I have a uniform with ladies trousers that are notoriously…read moredifficult to have fitted. When I went, Insi was very friendly and easy to talk to. She knew exactly what needed to be done. I knew that a few days at least would be needed to take in the waist and hem the length. Unfortunately for me, something came up and I needed them earlier than expected. I called Insi and explained the scheduling conflict. I have a backup pair of trousers I could wear for the upcoming event, although the fit is really off, but if at all possible to pick them up a few hours earlier. I told her I would rather have quality work and pick them up the following week, instead of rushing. She said she would try, and depending on the difficulty of the cut, she might be able to have them early. I was thrilled that she texted even earlier than she expected and said the trousers were ready. I went and tried them on and they were done exactly as needed. I am so grateful to finally have a great fitting pair of trousers for my uniform, and I felt good about wearing them to the event that weekend. Thank you Insi!

i needed a bridesmaid dress altered so i brought it in a month in advance and got it in three…read moreweeks! it was the perfect length and fit amazing! it was also not expensive at all for the service and Insi is the sweetest! i would definitely recommend her and will definitely be back for any future alterations i need!

Excellent customer service!!! Will definitely go back and…read morerecommend to friends and Family

My wedding dress was made with Lupita amazing professional working woman. I'm glad I when with her…read moretrusted her from the beginning to the end of the service. any changes that I wanted to do too my dress she was always very helpful. Never hesitate I really value her work . I would recommend her at 100%

I don't usually write reviews, but this experience was so exceptional that I genuinely feel…read moreobligated to document it properly. I had a high-end Canali suit made from 100 percent wool with a 100 percent cupro lining (elite Italian brand). If you understand fabrics, you already know how delicate and unforgiving that combination can be. This isn't something you can just replace. It's structured, tailored, and expensive. Unfortunately, the suit ended up in what I thought was an unrecoverable condition. It had visible contamination on it (4 day old vomit 40% coverage), and I took it to three different dry cleaners before coming here. Every single one either refused outright or gave me that look like it was done. At that point, I had basically accepted the loss. Then I found Zeppelin Cleaners last minute. And when I say last minute, I mean I literally called right at closing time. Not only did they answer, they kept the store open and waited for me to arrive. That alone already told me something was different about this place. When I brought the suit in, they didn't panic or brush me off, and they didn't make unrealistic promises. They assessed it like professionals. You could tell they actually understood fabric composition, construction, and stain treatment at a technical level. Here's where it gets crazy. They had it ready by the very next day. When I picked it up, I genuinely couldn't believe what I was looking at. The suit didn't just look clean. It looked better than when I originally got it. The fabric texture was fully restored. There was no visible staining or discoloration. The wool integrity was intact. The cupro lining looked smooth and untouched. There was no warping, no shrinkage, and no stiffness. The suit was properly pressed and held its structure perfectly. They didn't just clean it. They brought it back to life. If you understand how sensitive wool and cupro are, especially after heavy contamination, you'll understand how impressive this result really is. This was a high-risk job that multiple other cleaners would not even attempt, and they handled it flawlessly. The customer service was just as impressive. They stayed open past closing just for me. They communicated clearly and honestly. They delivered a fast turnaround without sacrificing quality. They treated the garment with real care. I was so satisfied I tipped over 100 percent, which I have never done before. At this point there is no question. They are officially my go-to dry cleaners. If you have a high-end garment, a difficult stain, or something you think is done, take it here before you give up. They do not just clean clothes. They restore them. They are the definition of excellence. Valor Extraordinaire

I bought a jumpsuit where the torso was too long and needed a tailor I could trust. I've been going…read moreto Zeppelin Cleaners for a few years, so I knew they'd do a good job. When I first picked it up, the torso had been shortened perfectly, but the sides were still a bit wide. I gave them a call, and they immediately told me to bring it back in so they could fix it. After the second adjustment, it fit perfectly! I really appreciated how responsive and professional they were, and I'm happy with the final result. If you're looking for a reliable tailor, I'd definitely recommend giving them a try!

Incredibly grateful for Marine and her husband in making me feel most beautiful on one of the most…read morespecial days of my life by working on my wedding dress. For some context, my dress was bought as is from a sample sale. As someone who is is not very tall in height, the dress visibly needed hemming. The wonderful team of Luxury Alterations successfully and beautifully hemmed my dress to my liking without losing its integrity. Even with the inches taken off from the front of my dress, they were still able to allow a beautiful train in the back which looked beautiful as shown in the photos. Additionally, I also wanted to be able to move around during my wedding dance and reception. Marine suggested a 5 point bustle that allowed me to move around and dance comfortably throughout the night. And she did it beautifully without making my dress look frumpy. It was like wearing two dresses for the price of one. As a budget bride, I was worried about cost as many times the price of alterations is as much, if not more, than the price of the gown. Fortunately, I was quoted a very fair price that, to my delight, was less than the cost of my discounted dress. My wedding was 8 months ago but I still look at my dress with awe and I have Luxury Alterations to thank for it.

I can't recommend Luxury Alterations enough! Marine and her husband made my entire wedding…read morealterations experience such a wonderful one leading up to my wedding on October 26, 2025. Lily Bridal, where I purchased my wedding gown, highly recommended them, and I'm so grateful they did. My gown was a stunning Kitty Chen designer wedding dress, and together with my cathedral veil, it was an investment many thousands of dollars. It was incredibly important to me to trust an experienced alterations expert with something so special, and from the very first fitting, I knew my dress was in the best hands. Marine and her husband were incredibly kind, patient, and welcoming throughout the entire process. They listened to every detail I wanted, treated my gown with the utmost care, and made every appointment feel stress-free and enjoyable. They met every deadline and every wish I could have asked for. My gown fit like it had been custom-made just for me, and I felt absolutely beautiful and confident on my wedding day. Their craftsmanship, attention to detail, and genuine care exceeded every expectation. Thank you, Marine and your husband, for helping make one of the most important days of my life so perfect. I will always be grateful and enthusiastically recommend Luxury Alterations to every bride looking for exceptional talent, professionalism, and kindness.

I live going to Village cleaners. Christine is so welcoming so knowledgeable and does such a great…read morejob that I pass dozens of cleaners to go see her. Her work is just amazing. Thanks for taking care of my and my boys clothes.

5 stars for honesty!!! I forgot a lot of cash in one of my suit pockets and the lady called me as…read moresoon as she found the money. Definitely a place you can trust!

If I could give zero stars, I would. I brought my Playboy denim skirt here for a simple alteration,…read moreand after three weeks, what I got back was an absolute disaster. The stitching is crooked, threads are hanging everywhere, and the line isn't even straight. It looks worse than before I dropped it off. she didn't even try to stick to the original stitching pattern on this skirt. What's even more insulting is that we paid her twice, and she still couldn't get it right. Her workmanship is careless, and it's clear she doesn't take pride in her craft. On top of that, she only seems friendly and attentive to Spanish-speaking customers -- if you don't, expect attitude and zero effort. This woman completely ruined a piece I loved, wasted my time, and charged me for it. Save yourself the money and frustration. Go somewhere that actually knows how to sew and respects all their customers equally. like I'm sorry did I give it to a five-year-old to stitch. If I wanted this quality of work, I would've done it myself at home. if she's too old to work, she needs to retire. cause this quality of work is ridiculous

I love it here! Feels like a little hidden gem, I have gotten 2 bridesmaids dresses altered here…read morenow and she does exactly what I want for an amazing price! Personally I was able to pick my dresses up in 1-2 days both separate times!

Fast, great price and quality Took my pants to make them…read moreshorter and end up Amazing work! I needed my pants hemmed for an event and she did a perfect job. The stitching is clean, the length is exactly what I asked for, and they fit like they were tailored. Fast, professional, and super friendly. I'll definitely be back with more alterations!

A lovely lady runs this place, located just inside the nail salon next to Balboa market at Balboa &…read moreSaticoy. A very reasonable price to replace a zipper on a day pack (something I'm sure that isn't something she usually deals with day-to-day). Came home, told my wife about the place, and she immediately brought a dress there to have the sleeves shortened. We were both very happy with the quality and the price.

I called Soheila because I needed a floor length dress hemmed at the very last minute…read more I had to take the dress on a trip out of town and I only had a couple days and she was so wonderful. She did it overnight and charged me a very reasonable price. Aside from being a wonderful seamstress, she is the nicest person ever! I will be keeping her number and calling her anytime. I need any tailoring in the future. I highly recommend her.

Soheila is absolutely wonderful! Had to get a suit altered because the online service I used,…read moredespite claiming it was a bespoke tailor, grossly messed up the measurements. Soheila was generous with her time in providing more accurate measurements. After her hand made alterations, the suit finally is a perfect fit!

A great neighborhood Dry Cleaner. They do an excellent job…read moreand provide great customer service! I also had a dress custom fitted and I was very happy with the work. I will definitely be back!

I've been coming here for a number of years now. The service is always great. It is family owned…read moreand run. There is no better place to give your business for dry cleaning, laundry, etc..

Tailor on site is amazing. She has done two dresses for me and has done an amazing job on both. She…read moregave recommendations on what should be fixed when I brought in my dress and finished in a timely manner.

Perry Caravello movie star, had his North Face fanny pack in the simply fix a zipper. For over a…read moreweek and it wasn't done. Unfortunately a fanny pack w Hollywood history was thrown in the trash after thinking it was unfixable.