I absolutely loved working with Insi!! I had previously purchased my beautiful dress at a…read moresignificant discount since it was the boutique's sample. I brought it to Insi needing to be brought down from a size 10 to a size 2. She did a beautiful job, altering the bodice, redoing the slit, adjusting the skirt and train. SUPERB JOB. She also had me come in for a second fitting halfway through the process. I felt like she listed to me along the process and really made my dream dress a reality!

Awesome alterations!…read more I went to Insi to hem and alter a gown for my daughter's wedding and was elated at the results. She did a phenomenal job and was reasonably price. She was super sweet and knew exactly what my dress needed for a flattering fit. If I ever need anything else altered, I will be taking it here. Thank you, Insi!

I don't usually write reviews, but this experience was so exceptional that I genuinely feel…read moreobligated to document it properly. I had a high-end Canali suit made from 100 percent wool with a 100 percent cupro lining (elite Italian brand). If you understand fabrics, you already know how delicate and unforgiving that combination can be. This isn't something you can just replace. It's structured, tailored, and expensive. Unfortunately, the suit ended up in what I thought was an unrecoverable condition. It had visible contamination on it (4 day old vomit 40% coverage), and I took it to three different dry cleaners before coming here. Every single one either refused outright or gave me that look like it was done. At that point, I had basically accepted the loss. Then I found Zeppelin Cleaners last minute. And when I say last minute, I mean I literally called right at closing time. Not only did they answer, they kept the store open and waited for me to arrive. That alone already told me something was different about this place. When I brought the suit in, they didn't panic or brush me off, and they didn't make unrealistic promises. They assessed it like professionals. You could tell they actually understood fabric composition, construction, and stain treatment at a technical level. Here's where it gets crazy. They had it ready by the very next day. When I picked it up, I genuinely couldn't believe what I was looking at. The suit didn't just look clean. It looked better than when I originally got it. The fabric texture was fully restored. There was no visible staining or discoloration. The wool integrity was intact. The cupro lining looked smooth and untouched. There was no warping, no shrinkage, and no stiffness. The suit was properly pressed and held its structure perfectly. They didn't just clean it. They brought it back to life. If you understand how sensitive wool and cupro are, especially after heavy contamination, you'll understand how impressive this result really is. This was a high-risk job that multiple other cleaners would not even attempt, and they handled it flawlessly. The customer service was just as impressive. They stayed open past closing just for me. They communicated clearly and honestly. They delivered a fast turnaround without sacrificing quality. They treated the garment with real care. I was so satisfied I tipped over 100 percent, which I have never done before. At this point there is no question. They are officially my go-to dry cleaners. If you have a high-end garment, a difficult stain, or something you think is done, take it here before you give up. They do not just clean clothes. They restore them. They are the definition of excellence. Valor Extraordinaire

Called and asked if they can clean one dress shirt in two hours as advertised. They said yes. I…read moredropped my kids at home grabbed my shirt and drove to them. Took a total time of 50 mins from the initial call. Upon arriving they tell me I called 2 hours ago and that their machines are closed already and off. It's 3pm on Friday and they close at 7pm terrible customer service !

Incredibly grateful for Marine and her husband in making me feel most beautiful on one of the most…read morespecial days of my life by working on my wedding dress. For some context, my dress was bought as is from a sample sale. As someone who is is not very tall in height, the dress visibly needed hemming. The wonderful team of Luxury Alterations successfully and beautifully hemmed my dress to my liking without losing its integrity. Even with the inches taken off from the front of my dress, they were still able to allow a beautiful train in the back which looked beautiful as shown in the photos. Additionally, I also wanted to be able to move around during my wedding dance and reception. Marine suggested a 5 point bustle that allowed me to move around and dance comfortably throughout the night. And she did it beautifully without making my dress look frumpy. It was like wearing two dresses for the price of one. As a budget bride, I was worried about cost as many times the price of alterations is as much, if not more, than the price of the gown. Fortunately, I was quoted a very fair price that, to my delight, was less than the cost of my discounted dress. My wedding was 8 months ago but I still look at my dress with awe and I have Luxury Alterations to thank for it.

I can't recommend Luxury Alterations enough! Marine and her husband made my entire wedding…read morealterations experience such a wonderful one leading up to my wedding on October 26, 2025. Lily Bridal, where I purchased my wedding gown, highly recommended them, and I'm so grateful they did. My gown was a stunning Kitty Chen designer wedding dress, and together with my cathedral veil, it was an investment many thousands of dollars. It was incredibly important to me to trust an experienced alterations expert with something so special, and from the very first fitting, I knew my dress was in the best hands. Marine and her husband were incredibly kind, patient, and welcoming throughout the entire process. They listened to every detail I wanted, treated my gown with the utmost care, and made every appointment feel stress-free and enjoyable. They met every deadline and every wish I could have asked for. My gown fit like it had been custom-made just for me, and I felt absolutely beautiful and confident on my wedding day. Their craftsmanship, attention to detail, and genuine care exceeded every expectation. Thank you, Marine and your husband, for helping make one of the most important days of my life so perfect. I will always be grateful and enthusiastically recommend Luxury Alterations to every bride looking for exceptional talent, professionalism, and kindness.

I live going to Village cleaners. Christine is so welcoming so knowledgeable and does such a great…read morejob that I pass dozens of cleaners to go see her. Her work is just amazing. Thanks for taking care of my and my boys clothes.

I'm so happy with my dry cleaner, she did such a great job with my Suede Jacket. It had such a huge…read morestain and they were able to get it out and make it look brand new. Very professional and thorough. 100/10 Recommend

If I could give zero stars, I would. I brought my Playboy denim skirt here for a simple alteration,…read moreand after three weeks, what I got back was an absolute disaster. The stitching is crooked, threads are hanging everywhere, and the line isn't even straight. It looks worse than before I dropped it off. she didn't even try to stick to the original stitching pattern on this skirt. What's even more insulting is that we paid her twice, and she still couldn't get it right. Her workmanship is careless, and it's clear she doesn't take pride in her craft. On top of that, she only seems friendly and attentive to Spanish-speaking customers -- if you don't, expect attitude and zero effort. This woman completely ruined a piece I loved, wasted my time, and charged me for it. Save yourself the money and frustration. Go somewhere that actually knows how to sew and respects all their customers equally. like I'm sorry did I give it to a five-year-old to stitch. If I wanted this quality of work, I would've done it myself at home. if she's too old to work, she needs to retire. cause this quality of work is ridiculous

I love it here! Feels like a little hidden gem, I have gotten 2 bridesmaids dresses altered here…read morenow and she does exactly what I want for an amazing price! Personally I was able to pick my dresses up in 1-2 days both separate times!

Fast, great price and quality Took my pants to make them…read moreshorter and end up Amazing work! I needed my pants hemmed for an event and she did a perfect job. The stitching is clean, the length is exactly what I asked for, and they fit like they were tailored. Fast, professional, and super friendly. I'll definitely be back with more alterations!

A lovely lady runs this place, located just inside the nail salon next to Balboa market at Balboa &…read moreSaticoy. A very reasonable price to replace a zipper on a day pack (something I'm sure that isn't something she usually deals with day-to-day). Came home, told my wife about the place, and she immediately brought a dress there to have the sleeves shortened. We were both very happy with the quality and the price.

I called Soheila because I needed a floor length dress hemmed at the very last minute…read more I had to take the dress on a trip out of town and I only had a couple days and she was so wonderful. She did it overnight and charged me a very reasonable price. Aside from being a wonderful seamstress, she is the nicest person ever! I will be keeping her number and calling her anytime. I need any tailoring in the future. I highly recommend her.

I had a great experience with Soheila. it was a very professional and pleasant experience. I love…read moresupporting female and small business owners, and I will definitely return!

A great neighborhood Dry Cleaner. They do an excellent job…read moreand provide great customer service! I also had a dress custom fitted and I was very happy with the work. I will definitely be back!

I've been coming here for a number of years now. The service is always great. It is family owned…read moreand run. There is no better place to give your business for dry cleaning, laundry, etc..

Service from start to end was great and professional. They provided a discount as a return customer…read moreso I will be back. If they see more than one person in line there's great customer service and urgency to attend to customers. I'll be back!

Took a dress here to get it dry cleaned before sending it to Guatemala and it was such a great…read moreexperience. Took it Wednesday and they had it ready by Friday! They were so friendly and kind enough to let me know how the process works as it was my first time here.

I was looking online for a place in the valley to get some track pants I got from the TikTok shop…read morealtered and I have to say the lady working the front desk by the name of Rima did an astounding job. She gave me fair prices and delivered EXACTLY when I needed them. I highly recommend this place if you're looking to get some clothing pieces altered for a fair price!

Rima is the absolute best she is always sweet and fast. She ca do anything. They have the best…read morecustomer service.