We hired Ken (owner) and had him to a green to clean and then monthly. They always show up on time…read moreand do a great job. Highly recommended

Pool Scouts claim that my pool is green because of cutting the yard and clippings going into my…read morepool after saying overgrowth tall grass etc. Completely untrue about cutting clippings going into the pool! I have lived here for 15 years and the pool was here when We purchased the house, we know how to cut the grass where it doesn't go into the pool and certainly have not had a green pool like this before now! There were never several messages only 2 which were put in a report that was written after visits Which was during the time it rained every day and no I didn't go out in the rain to look at the pool pump which by the way was also in the report that they had performed services at the equipment pad cleaned and lubricated pump lid gasket, then in notes said they couldn't get to pump or filter because of the weeds. i don't know about everyone else but I see a direct contradiction of what they say happened in an email that they sent after I called to fire them because they charged me over 300 dollars in 2 weeks and my pool was swamp green! Once i saw where they wrote in The notes that were posted in the reports (which until the pool turned light green I didn't read because I trusted they were doing what they were supposed to) and I saw that The technician wrote he couldn't get to the pump for the "jungle" (so professional) yet he still said he cleaned and lubricated pump lid gasket which he said in the notes he couldn't get to exactLy 2 times and I immediately went out that very afternoon when I got off work and took care of the overgrowth! which was May 27,2026 With a set of hedge clippers and a garden hoe not a mower. then i cut the grass when it dried up enough that I could mow the grass on June 2nd before they came out on June 3rd and said he could get to the pump and the green should clear up quickly. They came back out on June 10th where he stated on the report that there was 0 free chlorine in the pool and 0 total chlorine in the pool. Remember this is the second time the tech said he could get to the pump (so why was there no chlorine? Because he didn't add any the prior week) he came back on Friday June 12th and my husband asked him what he was going to do about the green pool and he told my husband that he could maybe come back on Monday to try one more thing. He did nothing but look at the pool on the day my husband spoke to him about it and so my husband called me at work to tell me what the tech again said about the "jungle"! I called Pool Scouts at this point and spoke to the office manager about the green pool and I was aggrivated that they charged me over $300 in 2 weeks and my pool was swamp green and it didn't sound like the technician knew how to rid the pool of the swamp condition he let it get into. Then when I get home from work I get an email from the owner blaming the green pool on me growing a jungle yet cutting the grass so much that the clippings from mowing was the reason it was green and then said they would no longer service my pool and would not do the remediation of the green algae. I have printed out all of the reports and can prove it was only twice the technician said he couldn't access the pump. My biggest problem with this is if they had text me about any issues they had all of this could have been avoided. Basically they had no idea how to fix the green pool so blaming it on me and termination of service was their only way out of it. if you read other reviews of this company you will see the pattern of them canceling service to others whom complained about their service.

If I could give these people a 0, I would. They came for the initial visit on a Friday and the…read morenext day nothing worked on my pool. It was the weekend and they don't work on the weekend or take calls or messages. I got my neighbor to help me. Then I was out of town for the next two Fridays. They never came back. My pool was not serviced for two weeks. Apparently I was canceled but no one notified me. I called them and no one answered the phone. I left messages and no one responded. I need a reliable service. Do not hire these people.

Phillip is excellent. He has gone out of his way to accommodate me. Highly recommended.read more

My pool was very green and full of algae. I had tried to get someone to clean my pool for about 10…read moremonths not a pool cleaner in Pensacola would help. Phillip came to my rescue. He cleaned it up to sparkling blue within a week. He was very polite, friendly and efficient. I certainly would highly recommend him to anyone for cleaning a green pool. I have engaged his for biweekly cleaning. I thought his price for the cleaning was a bit high, but considering I could get no one else to clean I was grateful.

Kristopher drained my pool and broke a pipe which pushed the drain up causing nearly $19000 in…read moredamage and after saying he will contact his insurance company he is ghosting me. DO NOT HIRE HIM. He doesn't know what he is doing and is a terrible business owner.

From the owner: Pool Cleaning, Maintenance, and Repair Call me today…read more251-978-7736