We rented a power washer surface scrubber from them. Their customer service is amazing. I contacted…read morethem initially to find out if they had what I needed, they were helpful and informative. When we came to pick it up, they showed us how to use it. We had a minor issue when we got home and called them. They couldn't solve the issue on the call, so Roger came out right away to the house and fixed it! It's an employee owned company and it shows. They have great service and truly care about their customers. Highly recommend them.

They rent you equipment with pre existing damage, when it breaks on you they make up many excuses…read moreto blame you for the damage. They'll keep your daily charge plus deposit without even think it through that they might have made a mistake. I rather go else where.

TLDR, The big lazy guy rolling around in an office chair instead of walking, doesn't know what he's…read moretalking about and is extremely condescending... doesn't seem to care. Consider somewhere else. I called a few places the day before inquiring about a single axel tilt bed equipment trailer. I had a couple local options that had similar prices and a trailer in stock, but my family and I have rented from Cresco a handful of times over the years so I decided to go with them first. I recognized the voice on the phone and have worked with him before, a very nice and helpful gentleman. He told me they only have a single axel in stock which was capped at 4K lbs. No problem, this isn't the first time I've rented a trailer for this purpose, so I knew that with the battery conversion, my lifts gross weight is just around 2,800.. with a typical single axel tilt trailer, around a combined 3,400lbs. So, I make plans to pick up the trailer in the morning. I show up at 8am inquiring about the trailer and unfortunately the guy on the phone isn't there. The two guys in the front office ask me about the model lift I have and what the lift height was. Knowing these guys won't know my lift because it's an older rare brand, I respond "it's a standard size 3k gross pound scissor lift", and the guy sitting in the chair asks again, rudely, "what's the MODEL of the lift". I get it, height generally dictates the weight, but this isn't always the case. So I give it to him and it clearly doesn't register. The other guy heads out to check out my car, while the other larger fella who can't be bothered to stand up, interrogates me more while he rolls about on his office chair. "No, you're going to need a dual axel...". I explain that's not correct, their 4k cap trailer will be fine because I'm well under 3,000 lbs and the right size. The other guy comes back in and tells the lazy fella that I have a "4x4 Crosstrek", prompting the big guy to say, "you need a 1/2 ton truck, you can't tow with that". I don't know where this guy gets off thinking he knows what cars can tow what.. but my Crosstrek is rated for 3,500 lbs, manufacturer specifications. Meaning, not only can I tow this trailer fine, but I can even tow it loaded with my lift, if I wanted. I explain to the lazy big guy, "I'm just picking this up now and will be hooking it up to my truck when I get back..." he cuts me off and says, "doesn't matter, your car can't handle the weight, we're responsible if you crash, it has to be a 1/2 ton truck or larger, that trailer has surge breaks". First, BS.. these guys bare no responsibility for any crashes I cause and their contract and insurance waiver makes sure of it. Second, I of course don't expect them to break their rules, but the fine print in their terms specifies tow capacity, not the size of your truck. So I ask him calmly, "where does it say '1/2 ton' and not weight cap", he cuts me off again "doesn't matter, your brakes can't handle the trailer, the trailer has SURGE brakes.. do you get that, it has SURGE brakes.. your car doesn't have the power to stop it", I asked him to please not talk to me like I was stupid. The problem is, this lazy bumpkin doesn't understand that my car is much more capable stopping with its 4 wheel oversized disk brakes than most peoples 3/4 ton pickups which have weak drum brakes on the back. Again, I'm only towing an EMPTY, 1300lb tilt trailer with my very capable "4x4" Crosstrek. I don't even owe it to them to tell them what I'm towing, since I'm fully responsible. He repeats, "you need a 1/2 ton..". It was clear this wasn't a discussion, just wasted time in a condescending tone. I finally had enough of this guys rude attitude. I've debated him because he is wrong, but I've been polite up until now. His ignorance is messing with my plans and he's being extremely offensive with the way he's talking to me. So I throw it back. "You know what, ufck you guys. you're making things up and you're being extremely rude and talking to me like I'm stupid." As I walk out to take my business elsewhere, I turn around at the door, look straight at the big guy, still rolling around instead of walking, and repeat, "you are a very rude person". This is where I make a promise to myself to leave them a review. He responds, "good... good.. .. I LOVE it!".... What a prick! Well I hope you love this review too. This guy has literally been here since the age of time, quite possibly the manager.. he clearly doesn't care anymore. I leave and call their local competition. Same trailer capacity, same price. I show up, hook it up and head out without the grief given to me by Cresco. It only threw off my schedule by 2 hours, all because of this extremely rude, complacent, lazy old fart that thinks he's smarter than his customers. Never again, and I'll make an extended effort to discourage anyone I know from renting here. Every single customer turned away by this is well earned.

So glad I found this local gem! I will be coming here rather than Home Depot now! I rented a Honda…read more7,000 inverter generator and absolutely loved it. The price was reasonable and it did the job (had a whole live band playing all night!). I will keep these guys in mind for my next event and 100% recommend. Bonus: you do not have to worry about gas they take care of it!

I rented a battery powered reciprocating saw from them. It lost its charge quickly so they gave me…read morean extra battery which helped. Overall, good experience.

I asked for a forklift and he told me it was $145 and $150 for delivery and additional for hours…read more Paid upfront 500$ for a deposit: 519 with processing charge. Got done within 30 mins of delivery but they never sent the updated cost. He just kept the deposit. When i called: he said it was 145 and 150 for delivery, which was 300 and when i pressed on that it was $300. Then he just added propane and random other charge.

Open on Sundays. Fast rental. Effective 2500 PSI Power Washer. Nice, friendly staff. Very…read moreattentive.

Needed an unusual tool an Airsled to lift a ~ 500-600 lb full refrigerator for a a kitchen…read morereplacement floor. They had the tool and it did the trick. Pretty amazing tool perfect as a rental. The staff were clear, courteous and had the product. I accidentally tore one hose when grabbing to aggressively as I was turning. Owner extended me some grace as he had an easy fix. Thanks AAA Rentals.

This place is great it has lots of great products to complete whatever job is required and has…read moreindustry leading customer service to sweeten the deal. Why go anywhere else......

Great service, durable equipment and faster response, that is what I like!…read more Thanks Brad, your guys are doing a great job!

We are appliance store and we have a three warehouses and we use big Joe all the time. They are the…read morebest very good customer service whenever we need a service on the equipment they are fast and efficient. I would definitely recommend them. Jay