Had my first and last experience with this place. Bought a car that had only been serviced by this…read moreplace and decided to stop by after work and see if anything was due on the vehicle and also to get an alignment. I asked the older gentleman at the desk about the honda and he adimately denys they have ever worked on this vehicle, argues with me about it. Mind you i have a stack of receits in the glove box from this place, finally he gets the vin number and then says yeah we worked on this vehicle. I was thinking great we are finally getting somewhere. So i asked to make an appointment to get the things fixed on the car and he refuses to let me make an appointment, says they dont do that there, which blew my mind. I said ok let me get an alignment while im here, he says theres not enough time left in the day. It was 2 in the afternoon and they werent busy. I said ok can i make an appointment for tomorrow or wednesday to get the alignment and he replys no we dont do that. So...... obviously they dont need business there. Heard they were a good honda shop but maybe they dont work on Hondas anymore. Not sure how they fix cars if they dont take walkins and they dont take appointments. Thanks for nothing Milton Honda!

Milton's always take such good care of us and our cars. I have nothing but great things to say…read moreabout their service

I went in for a battery replacement preemptively and was greeted by a friendly staff. They took…read moregreat care of me and my automobile. It looks like they do so much more. A great find and I will be back.

I had numerous long-standing problems that were fixed on my 2003 Kia Sorento including very badly…read moreleaking valve cover gaskets, original timing belt, etc. During the process the top radiator hose connector broke, and there were other complications due to its age and condition. Bods was able to get everything fixed in a timely fashion and it's been a month and I haven't had any problems. Kudos.

Brought my car here to see about a squealing problem I'd been having. Despite staying busy,…read moreconsistently having cars serviced on a regular basis, Franklin managed to work me in. I was able to drop off my car just two days after I called them. They were very courteous, and my car was serviced within just a few hours. When I picked it up, they didn't attempt to pedal me additional repairs. Rather, they detailed the warranties I had with the fix I was given. To top it all off, price was very reasonable for what was provided. Recommend this place to anyone.

Most fair and reputable repair facility I Ever used would…read morerecommend for anyone needing repairs

Honestly this review is WAY over due. Lets start with the fact that I just needed my A.C. fixed (it…read moreis advertised that they fix A.C.s when you call); but ended up with consistent issues since... 2 years later. They broke my aluminum hose for the compressor, said I did it, and after I constantly went back (my fault ik) for the same issues that were under warranty they said they no longer felt comfortable servicing my vehicle. Come to find out here recently.. after series of issues, the new compressor I asked for is actually refurbished and wasn't even mounted correctly and caused a few more thousand dollars in repairs. (Like hand tightened bolts or even missing ones.) Now you could say someone else could have messed with the compressor since then... sadly I do not go to the mechanic enough for that to be possible. :)

Took a lawnmower tire here to fix a puncture. They don't plug, only patch. However, it looks like…read morethey plugged it (maybe they did both). The staff was nice and the facility was clean. Took about 45 minutes to fix, website states 15 minutes. I thought the price for the patch was kind of high, $25. I think I'll stick with tire works which is also in Saraland (at least for tires). I believe I've paid $10 there, and I know they have done it free for me there too. That's all I can say at this point because that's the only service I have done (tire patch). They did say that it would cost $125 for an oil change on a GMC Sierra 1500. I think that may be a little high too, but I didn't ask what all they do on an oil change.

Make sure they know your vehicle BEFORE they do a diagnosis! My vehicle was towed there with a…read moreself diagnosis of a water pump failure based on symptoms. They weren't aware of my engine, how it us constructed and the water pump running off the timing chain and not the older way. They were going to job it out to another garage! I had my vehicle towed to the dealer for CarShield warranty work. CarShield referred me to them. This cost me their diagnosis fee

Didn't fix the problem I came in for. Added on a lot of BS charges on top of my repairs. I feel…read morelike they took advantage of me slightly because I am from out of town

Great service and honest people! I had an excellent…read moreexperience at Drive Out. The staff was friendly, professional, and very knowledgeable. They took the time to explain everything clearly and made sure I got exactly what I needed at a fair price. The service was fast, reliable, and done right the first time. It's hard to find a place you can truly trust, but Drive Out is definitely one of them. Highly recommended to anyone looking for quality service and great customer care!

I have been going to many mechanics regarding my ac issues, spent a lot of money and they never got…read moreit right, but this place got it back to work! Now my ac issues is solved and very cold! Go there and you will find the right service

They know their job and communicated so well. Additionally, they also checked other things in my…read morecar as part of an ongoing offer and deal. Overall, it was a seamless experience for me. Thanks to Shannon and the Additionally, they also checked other things in my car as a part of ongoing offer and deal. team.

Front desk was amazing and an awesome environment the service guys they got are top notch fast and…read morereliable Ask for manny he will get u right Techs name kendrick They both are good at their job

Daughter's car was squeaking a bit when she applied the brake. Worked us in the next business day…read morewith no fuss. Drop off was easy and they said they would call with a diagnosis and cost. When they called they said the brakes were fine and explained the source of the noise was not indicative of anything dangerous. They could have sold me new brakes, rotors, etc., but opted for honesty- hard to beat that and I will be back with both of my vehicles.

Nice people working here, but the work done on my truck costed $1000 over two or three visits and…read morehad no positive result. I just went ahead and got it taken into another place and turns out Downtown Car Care forgot to plug hoses into my EGR valve, used cheap parts, and misdiagnosed the problem. I would recommend you steer clear of this place.