Daughter's car was squeaking a bit when she applied the brake. Worked us in the next business day…read morewith no fuss. Drop off was easy and they said they would call with a diagnosis and cost. When they called they said the brakes were fine and explained the source of the noise was not indicative of anything dangerous. They could have sold me new brakes, rotors, etc., but opted for honesty- hard to beat that and I will be back with both of my vehicles.

Nice people working here, but the work done on my truck costed $1000 over two or three visits and…read morehad no positive result. I just went ahead and got it taken into another place and turns out Downtown Car Care forgot to plug hoses into my EGR valve, used cheap parts, and misdiagnosed the problem. I would recommend you steer clear of this place.

I went in for a battery replacement preemptively and was greeted by a friendly staff. They took…read moregreat care of me and my automobile. It looks like they do so much more. A great find and I will be back.

I had numerous long-standing problems that were fixed on my 2003 Kia Sorento including very badly…read moreleaking valve cover gaskets, original timing belt, etc. During the process the top radiator hose connector broke, and there were other complications due to its age and condition. Bods was able to get everything fixed in a timely fashion and it's been a month and I haven't had any problems. Kudos.

Tina quoted me $150 to install new headlights and I was charged $217 when I showed up to pay for…read morethem. No one called to ask if I was ok with the nearly 150% markup, but no big deal; I paid the bill. I purchased new tail lights and was told by Tina I needed to make an appointment and wait two weeks. Again, no big deal, places get busy. I dropped the car off at 7:15am and was called by Tina at 2:30pm and told, "your car is ready". When I arrived, I see my car with half old tail lights and half new tail lights that look NOTHING alike. One set is chrome and one set is regular reflective lens from the factory. PROBLEM! The car looks like a circus freak. I was told the mechanic didn't have time to finish them and I would need to come back another day when he wasn't as busy. Why didn't anyone call to ask if I was ok with only half of the work being completed before starting the job? Ok, you can at least put the car back the way it was when I dropped it off, right? WRONG! They wanted to be paid $37.25 for messing my car up and leaving it that way. BEWARE before leaving your car here!

We have a 40' diesel pusher motor home. Trying to find someone to work on it is not always easy…read more We needed our rear brakes replaced and looked for a place close to where we were staying. Found B and D in Robersdale. They were able to get us in in a timely manner, (we made an appointment a week in advance). We figured we would be stuck waiting for hours. Very surprised when we received a call two hours later telling us it was done. Best of all, labor rates were A$50 an hour cheaper than any other place we researched. Highly recommend this business establishment.

I have been taking my SUV and Truck to Hoffrens for the last 6 years and I have always been…read moresatisfied with the quality and service provided. They will always call you with a price for parts and labor before they proceed, also they will give you a timeline as to when your vehicle will be ready. I trust this family owned garage. So glad I found out about them.

Hoffrens is awesome! I have had all 4- of our vehicles in for repairs and their work is very…read moreprofessionally done. I would highly recommend to anyone needing repairs to choose them to do the repairs.

Had my first and last experience with this place. Bought a car that had only been serviced by this…read moreplace and decided to stop by after work and see if anything was due on the vehicle and also to get an alignment. I asked the older gentleman at the desk about the honda and he adimately denys they have ever worked on this vehicle, argues with me about it. Mind you i have a stack of receits in the glove box from this place, finally he gets the vin number and then says yeah we worked on this vehicle. I was thinking great we are finally getting somewhere. So i asked to make an appointment to get the things fixed on the car and he refuses to let me make an appointment, says they dont do that there, which blew my mind. I said ok let me get an alignment while im here, he says theres not enough time left in the day. It was 2 in the afternoon and they werent busy. I said ok can i make an appointment for tomorrow or wednesday to get the alignment and he replys no we dont do that. So...... obviously they dont need business there. Heard they were a good honda shop but maybe they dont work on Hondas anymore. Not sure how they fix cars if they dont take walkins and they dont take appointments. Thanks for nothing Milton Honda!

Milton's always take such good care of us and our cars. I have nothing but great things to say…read moreabout their service

Very bad I went in for a simple alignment…read more The work was not done properly and I was lied to They said they could not make my steering wheel straight due to a worn steering gear box I had just installed a new one. This was only one aspect of the crappy job they did Simply put they either didn't know what they were doing or they didn't want to take the time to do it right Bad shop!!

New to the area this year. After researching tires for my…read morevehicle, I sent for a quote. I received a response ( after hours). I lined up a time to take my vehicle in and was very impressed with the communication and service that I received! I was made to feel welcome. I definitely have found my new mechanic!

Honestly this review is WAY over due. Lets start with the fact that I just needed my A.C. fixed (it…read moreis advertised that they fix A.C.s when you call); but ended up with consistent issues since... 2 years later. They broke my aluminum hose for the compressor, said I did it, and after I constantly went back (my fault ik) for the same issues that were under warranty they said they no longer felt comfortable servicing my vehicle. Come to find out here recently.. after series of issues, the new compressor I asked for is actually refurbished and wasn't even mounted correctly and caused a few more thousand dollars in repairs. (Like hand tightened bolts or even missing ones.) Now you could say someone else could have messed with the compressor since then... sadly I do not go to the mechanic enough for that to be possible. :)

Took a lawnmower tire here to fix a puncture. They don't plug, only patch. However, it looks like…read morethey plugged it (maybe they did both). The staff was nice and the facility was clean. Took about 45 minutes to fix, website states 15 minutes. I thought the price for the patch was kind of high, $25. I think I'll stick with tire works which is also in Saraland (at least for tires). I believe I've paid $10 there, and I know they have done it free for me there too. That's all I can say at this point because that's the only service I have done (tire patch). They did say that it would cost $125 for an oil change on a GMC Sierra 1500. I think that may be a little high too, but I didn't ask what all they do on an oil change.

I've now purchased FIVE vehicles from Terry Thompson Chevrolet, and that alone says a lot about the…read moreexperience. Every time, the team has been friendly, transparent, and genuinely easy to work with. There was never any high-pressure sales approach--just honest conversations, clear communication, and a willingness to answer questions without making me feel rushed. Buying a vehicle can be stressful, but they've consistently made the process straightforward and enjoyable. It's refreshing to work with a dealership that values long-term relationships over making a quick sale. I highly recommend Terry Thompson Chevrolet to anyone looking for a low-pressure, trustworthy car-buying experience. They've earned my business time and time again.

Terry Thompson is by far the best dealership around. I live in Jackson Alabama and this has been my…read morego to dealership since 2014. I've purchased 3 trucks from Terry Thompson and each time used the same salesman Cliff Stapleton. I will contact him by phone to discuss what I'm looking for and each time he's had what I needed and also gives me the best price. I'd recommend Terry Thompson to anyone and also recommend contacting Cliff Stapleton for your best deal.