I tried face foundation for the first time to get a lash lift and tint. The building and lobby are beautiful - exactly what you want from a spa. The actual room where they perform the services is a bit weird because it's one room with about 8 beds, there are curtains separating the beds on the sides but the curtain doesn't go all the way around. They also play really loud music, presumably to drown out all the conversations going on at once. They do offer a sheet and a weighted blanket which felt really good during the service. Mackenzie did an amazing job with the lift and tint! She was welcoming, professional, and efficient. I will be back anytime I need another lift and tint! read more

FACE FOUNDRIÉ - Lash lift and tint - Skin Care Near Me - Maple Grove, Minnesota

Definitely need to book with Kylie H. She was amazing and I can tell she takes pride in her work!

Long story short do NOT go here, they botched my lash lift, are IMPOSSIBLE to get in contact with, and do not communicate with each other. Long story long I scheduled a lash lift and tint and after they were done I got home and realized how far back they were curled. I have pretty long lashes and they were half the length of my natural lash because of how much they were curled, they were touching my eyelid. I got them done the Sunday before memorial day and gave the lashes a day to see if they relaxed at all which they did not so I decided to give them a call on memorial day and fill out a questionnaire on the website but wasn't sure if I'd get a response back since it was memorial day and I didn't see anything about whether they would be open or not on the website. Then I called again the Tuesday after leaving a voicemail like I did every other time I called them and didn't get a call back until Thursday of a front desk person saying they would call me back after talking to a specialist and see if anything could be done. She said she'd call me in an hour or two and on Friday I still hadn't heard anything so I called a different location that answered after the second ring and said that because it was more than 24 hours after I got them done that there was nothing that could be done. I then drove to the maple grove location since I could not get anyone to return any of my calls and spoke to someone at the front desk that confirmed they were open on memorial day even though I did not get a call back. They proceeded to refund me the full amount of the lift and tint and assure me the manager would call me within the next couple of days to talk. After speaking on the phone with the manager she told me she would offer a free facial for me because of all the trouble. She assured me she would "put a note in my file" and that I could schedule something. I went to look on my account a couple days after and say nothing that could show me what the free facial would cover so I stopped by the maple grove location again and asked the same front desk worker that refunded me the lash lift what the free facial would cover. She told me that it would cover whatever I wanted, I asked her if she was sure and she said yes and that she would "put a not in my file". A month or so goes by and I schedule a hydra facial with cupping and was expecting to pay for the cupping and to tip for the full price of the service. I walk into my facial appointment settle down and after reviewing the service with me I informed the clinician about the free facial that the manager had offered me to just make sure everyone was on the same page. She left to go speak to her manager and came back saying the manager has no idea what I was talking about. She then asked me the name of the manager that spoke to me and then told me that there was recently a change in management and that she no longer worked there. All the while while I'm speaking to the clinician who is going to do my facial she is obviously very irritated and rolling her eyes. I told them that the manager and the front desk worker both told they would put a note in my account about it but they both said they couldn't find anything. After some back and forth the new manager agreed to cover the facial and that I would tip for the full price and the cupping. After the service the same front desk worker who I had spoken to about the refund and free facial was there with the manager who suddenly decided they would cover the full service and I would pay for the tip. Overall very very very horrible costumer service, would not recommend at all. read more

I just went for my first full facial and I had a great experience. Mandy did an awesome job walking me through the Clean + Natural facial and gave me some helpful recommendations at the end. Overall it was super relaxing and my skin felt great. I can't wait to go back! read more

Oh be still my heart!! This might just be my new favorite place for self care this year!! Not only did I walk out feeling so damn pretty, the atmosphere is so clean, gorgeous, relaxing and surprisingly affordable!! I've had an amazing facial so far and today, I had a lash lift and tint done. My before and after photo I snapped for my eyelashes does not do it justice (what can I say, I have punny eye lashes AND I snapped my before photo when I had a light coat of mascara on. My eyelashes are invisible without mascara and I refuse to go out in public with my eyes looking bald!) The spa bed is cushy and more comfortable than any massage table I've ever been on (and I've been on A LOT!). And when offered a blanket (the temperature in there is actually set just perfect) I said yes. Callixandra came back with a sheet and a WEIGHTED blanket!!' (I freakin LOVE those things and sleep with one year round!!) Because I had a bit of mascara on, it required a light cleaning. No problem! The stuff used smells amazing and I had no reaction at all (I'm really sensitive and picky with skin care products). The adhesive tape and silicone thing she put on my eyes to do the lash lift also did not give me any reaction compared to other taps or eye patches I've experienced in the past. Win win for me! I was also blessed with some heavenly shoulder, neck and scalp massage in between the steps of what was put on my lashes. (I'm a huge fan of scalp massage and let her know. I asked if that was generally the routine. Her response was "it depends on clients preference.") I've tried a lash tint in the past at an Aveda salon in the past and vowed to never have one again because it burned my eyes to bad and was so paint full! It left my eyes watering profusely and swollen for the rest of the day. I was a bit nervous to have it done today but had ZERO reaction at all! I would absolutely have this done again at this spa! At the end of the session, I was given a pretty wrapped chocolate and a cut little carton of water to drink. I left feeling SO relaxed, pampered and pretty! I'm definitely planning on returning and just handing them my credit card and asking for all the pampering! read more

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I went to Face Foundrié and they said they had a booking error and I didn't respond to their text message (because I was driving there) .... Then when. I showed up for my original appointment the receptionist asked if i could come back at 4:35 so I said ok, sure, no problem ... and when I came back they repeated again that there was a booking error and they never heard from me and asked if I could reschedule .... Like thanks for wasting my time? A discount on an add on service isn't sufficient for my wasted time due to incompetence. I've been to this location before but several years ago. Won't be returning. read more

The aesthetician was very professional. Took great care to do a good job with the facial. I guess my only complaint was that my skin didn't feel super different from before I went in. It is a relaxing, enjoyable place. Heated blanket, made it extra comfy. read more

I started going to Face Foundrie about two years ago and my experiences at the Maple Grove location have always been incredible. From the moment you walk into the store, you're calmed. The staff are so friendly, it always smells so clean and the overall vibe of the store is just incredible. I have the monthly facial membership as an easy reminder to take the time out of my month to treat myself and it's my favorite day of every month! All of the estheticians are so knowledgeable and kind. Shaughnessy is phenomenal! read more

I look forward to my next monthly facial as soon as I leave from my current appointment. The ambiance is amazing and I leave feeling relaxed and with glowing skin. Highly recommend checking them out as a treat to yourself. Very affordable compared to other spas. read more

It's a cool experience! I did Cryo Queen facial, dermaplane, guasha, scalp massage and extraction. It's nice to be able to customize! It's very modern, clean and bright and my skin feels great! read more

I have never been here before and had not heard anything about the place. I was surprised at the set up, no private rooms and a curtain only that only provides a small divide between you and the person next to you. The place itself looked nice. The staff nice. The facial was good as well. I was still able to relax despite the lack of privacy. My main complaint was of the 2 chairs in the lobby area, 1 of them had a big stain on the seat and long hairs all over it. They also don't use sheets on the beds so they wipe them down but that leaves them wet. My backside was wet when I left. read more

Tried this place for the first time. The actual facial was lovely, though it was 20 minutes late to start. (these things happen, but glad I wasn't on a timeline.) They do not accept cash for payment. It is our national currency, after all, and many people save up a little cash for splurges like facials. So that alone was enough to annoy me. The other thing was that they are requiring the staff to wear masks, which is absurd. My poor girl was miserable. I told her to take it off - that I have ZERO issues with her not having a worthless mask on but she was afraid. I won't go back for that reason alone. Wake up...not only are masks not required, but they are worthless. I'll have people disagree on that, but to them I say....do some research. read more

this was absolutely AMAZING!!! i've had terrible lash experiences before and i got my lashes lifted and tinted today and they did absolutely stunning. read more