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Face Forward Aesthetics

2.9 (57 reviews)
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Cale H.

EXTREMELY unprofessional staff and establishment. I heard about this office from a promo in 614Now that they were running (ad attached). I scheduled my appointment, and know from previous treatments that my forehead takes 10 units of Botox. My elevens do NOT need Botox right now. After receiving the treatment for years at other practices, I know how my body reacts to it and how the process works. My provider proceeded to over diagnose me and up-sell me so that they wouldn't end up giving away free Botox, as I was only in for the 10 units. She then stated she couldn't "safely" treat me because it would cause my eyes to droop. Again, not only is this information inaccurate, it's a bold face lie. A lack of Botox will not ever make someone's eyes droop. Bottom line: Face Forward Aesthetics -- if you don't want to honor a promo, don't run one. Horrible practice for a new establishment and I certainly won't be returning or referring anyone to this business. (Juvly Aesthetics all the way!)

I am 51 years old. I had mid-face and NFL filler and dysport treatment. It was important to me that my results look natural without the potential side effects of facial drooping as it had happened to a friend of mine at a different spa. I am very face forward in my job as I meet with high level executive and often present to groups of 40 plus people. Brandi was absolutely amazing, she asked me questions. It was important to her to know what I like and did not like and was very honest on what I could or could not benefit from. She made me confident in her and excited to see the results of my treatment. People were telling me i looked relaxed, refreshed and beautiful and who doesn't want to hear that, especially at 51years old. When complimented I would tell people what I had done and everyone said it looked amazing and so natural. I was so happy with the results and my experience that I just recently went back and had more work done. Be sure to check back to the reviews for an update on my most recent experience . Pictures below are 2 days and 3 weeks post treatment from Brandi. Thank you Brandi and Face Forward for such a Great experience

Sara S.

Here for an update! I've now gotten lip filler 3 times and Botox once at this location by Brooke and there's a reason I keep coming back! My entire experience is always so positive. Everyone that works here is so nice and helpful from the moment you walk in. Brooke is the best at talking through options and I LOVE how there's no sales pressure. I went in expecting to get a full syringe in my lips, and she recommended a half! I will never go anywhere else.

Bobbie M.

I had filler done almost a year ago (in the second picture) it turned out great, the full face is the day after picture. yesterday I had mini filler done and my lips look horrible( lip picture), they are so beyond swollen and hard. I have emailed and will be calling as soon as they are open. I have followed all of the after care instructions and they are extremely swollen and hard. they look ridiculous. I can't go to work like this on Monday. Worst experience ever and I don't even know how it can be fixed or un-done.

Eyebrows and lid drop

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5 years ago

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Katelin S.

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5 years ago

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Katelin S.

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7 years ago

I have been to a few med spas . Found the FF in Westerville to be dishonest , poor customer service and be prepared for a sales pitch

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Katelin S.

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5 years ago

Whoever did my lip injections 2 years ago caused long term damage that I'm still paying to have corrected.

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7 years ago

I have have botox treatments for more than a decade. This one at Face Forward was the most expensive with the poorest result.

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6 years ago

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Katelin S.

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6 years ago

Walked away SUPER happy! Will come for absolutely everything I need in the future!! PS Cha is an angel :)

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6 years ago

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6 years ago

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7 years ago

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8 years ago

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7 years ago

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Katelin S.

Thank you so much for this kind review :)

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8 years ago

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6 years ago

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6 years ago

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7 years ago

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Page 2 of 2

Ask the Community - Face Forward Aesthetics

Review Highlights - Face Forward Aesthetics

I've now gotten lip filler 3 times and Botox once at this location by Brooke and there's a reason I keep coming back!

Mentioned in 7 reviews

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Sono Bello

Sono Bello

4.4(32 reviews)
0.7 mi

The Westerville location is great. The Venus appointments are so relaxing and I love the results…read more The staff is so pleasant and knowledgeable. Especially the nurses. They're so caring and make you feel so comfortable. Thanks for all of your care! Dianne

So I had 4 areas of Trisculpt....upper abdomen, lower abdomen, waist (they go around to get the…read moreback of waist also) and Bra roll....Dr. Miller did the procedure. I realized afterward that that yes....everything around my waist and abdomen area was tingling and felt strange like my skin was peeled off and trying to attach. It was very painful for a few weeks but then just uncomfortable for about 4 months. My bra roll never felt anything.....Sonobello did not do the bra roll...I had a full body corset on for 4 months and I didnt have anything done to the bra roll at all....there was not tingling, bruising, or detached feeling. I pointed this out in 2 separate visits and they tried to skirt around it like the bra roll is not as noticeable as the waist. Then it was we will contact the doctor. Then it was well we can discuss options to do it after your last visit. I dont want it done now. I paid $1795 for the bra roll and received no procedure. I will not ever go throught the horrible 4 months and the 2 months after for a total of 6 months healing again. I mentioned a refund but it was like I asked them to burn the place down. Now I must say that the waist looks pretty good. Im fairly happy with the areas that were done. 7 months now and I still get a bit of tingling in the area that is uncomfortable but since done now- Im happy with the results of the areas taken care of. I just wanted a refund for them missing the area in surgery. I will not ever go thru a procedure like that again ....its just to life limiting for too long. So I will probably get with them again about the refund but Im just saying "be careful- everyone seems nice there- although I wasnt happy with Dr Millers bedside manner but they will charge you for areas and then not follow through". They will want to do that later if its missed but I dont know who can halt their lives for another 6 month healing period. So be diligent and dont let them pull the wool over your eyes. I had the 8 weeks of Venus done for the batwings (under arm crepey area) but even after the last session there was no improvement at all. So there is that also. I am now just trying to build muscle in that area and it is helping but the road is long. I hope this shed some light on some things to look out for when considering Sonobello of Westerville.

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Sono Bello
Sono Bello
Sono Bello

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Central Ohio Skin and Cancer - Winter '24 offer

Central Ohio Skin and Cancer

2.9(17 reviews)
0.7 mi

The best experience at a doctor office I have ever had. Please keep up the amazing work Central…read moreOhio Skin and Cancer. I had to go for a couple laser treatments on my face. The whole process, from start to finish was amazing and seem less. They really care about customer service and quality for the patients. I could go on and on about this location (sorry Powell). The care and heart was just so there, I could tell. I cannot wait to be back. Such a clean facility. Right in the middle of Polaris, perfect location. They do everything on the skin, you can go for many things. I liked the actual doctors than the front desk even LOL (sorry ladies).

I've seen Dr. Wenker a number of times over the years but was scheduled with another doctor for my…read moremost recent visit. Perfectly fine. I arrived 11 minutes early for my scheduled appointment. The front desk was upset that I didn't arrive earlier because they needed me to complete a packet of paperwork. They handed me what appeared to be new patient paperwork. I've already been a patient for several years. They insisted that I needed to complete the new patient paperwork so I did. When it was finally time for me to see the doctor, he told me that he wouldn't be renewing my prescription because I wasn't suffering from cystic acne. Well, no duh. I've been taking this medication for the last couple of years and it has successfully been keeping my cystic acne at bay. I need to have the prescription renewed so that I wouldn't start suffering from cystic acne again. After much back-and-forth, the doctor insisted that I had rosacea and not cystic acne so I did not get my cystic acne prescription renewed. Wouldn't you know when my prescription ran out the cystic acne returned just as I told the doctor that it would. Needless to say, I found a new dermatologist and don't plan on going back to Central Ohio Skin Cancer.

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Central Ohio Skin and Cancer
Central Ohio Skin and Cancer
Central Ohio Skin and Cancer

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Woodhouse Spa - Polaris

Woodhouse Spa - Polaris

4.0(23 reviews)
0.4 miPolaris

My husband and I visited Woodhouse Spa for the first time for a maternity massage for me and a…read moreSwedish massage for my husband; we both got a scalp treatment add on. Our experience was okay- not bad but we weren't wowed by any means. The location was nice and cute going for a quaint spa vibe. There's some light snacks, water, coffee, and tea. It wasn't brought to our attention that there were showers, sandals, or additional post service accouterment like razors, combs, lotion, hair ties, dry shampoo, etc. It would have been nice to know ahead of time so we could come prepared. We were told about the robes available to use so that was nice. I've never had a maternity massage so I can't compare it but it was nice. Took a little trial and error to get comfortable. They offer a bolster to allow you to lie on your stomach. I think perhaps it's better suited for someone not so far along, or just with different anatomy. The hole for my stomach did not feel deep enough and I felt pressure on my belly which was uncomfortable. My masseuse was gracious to work with me to get comfortable on my side and had a bolster to lie on my back as well. The "scalp treatment" was pretty basic and left much to be desired. I think they put peppermint oil on their fingers and then push your hair around your head. It absolutely was not worth the time or price we paid. I kept my opinions to myself as I tend to be a tougher critic than my husband but as we left he mentioned his thoughts on the "scalp treatment"- his words were I could have done without that- the hair dresser does a better job- I agree. We usually go to Panacea Spa but they were booked so a friend suggested Woodhouse Spa. It's really difficult to compare the two as Panacea is a true luxury experience albeit with a price tag to match. With our scalp add ons we paid almost the same as we would have at Panacea and by no means was it a paralleled experience. We might consider trying a basic massage service again but certainly not our first pick here in Columbus. Not bad just not amazing.

I got a CBD massage, stretch, and cupping from Larry. By far the best deep tissue massage I've ever…read morehad. This man knows his stuff. Already rebooked! Love this place! Wonderful atmosphere and quiet room for after treatment relaxing. Hands down the best.

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Woodhouse Spa - Polaris - Quiet room

Quiet room

Woodhouse Spa - Polaris - Quiet room (can rent out for a group by the hour)

Quiet room (can rent out for a group by the hour)

Woodhouse Spa - Polaris

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Face Forward Aesthetics - skincare - Updated May 2026

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