I came across Face Forward Aesthetics on Instagram and decided to schedule a visit. I was really interested in their laser facial options and they thoroughly explained each treatment to me and answered all of my questions. I ended up deciding on RF microneedling. I have had an RF microneedling treatment once previously but this one was very different. With this RF microneedling machine, your provider takes an ultrasound of your face to measure the depths of your skin layers. This will ensure that when you are being treated, the treatment isn't going too deep. The other big difference, my provider applied the numbing cream perfectly. I didn't have hardly any discomfort during my treatment which was vastly different from the first time I had it done at another spa. I enjoyed my service so much that I opted to join the membership program, I purchased a package of traditional, microneedling treatments, and I can't wait to visit again!. read more

I was very unhappy been going there a while. spending a lot of money ,spent 900 two weeks ago. went back on the end of second week because. my Botox didn't take. she wouldn't even redo it. she said I need to get d disport because I'm older so I lost 500 dollars for my christmas present to my self and it didn't work I paid for a membership. which when I received Botox 2 weeks prior was active ! when I went back it expired. they wouldn't even honor that. they really should take care of customers. I'm not happy. read more

Hate my lip filler. If I wasn't crying right now I would write more. I'm probably going to waste so much more money getting it corrected. They're so uneven and lumpy. read more

Face Forward Aesthetics - Lumpy and uneven top lip - Skin Care Near Me - Westerville, Ohio

Clients BEWARE! The worst results I have ever had. I had Botox and cheek filler performed at the Beavercreek, Ohio location. The Botox on my forehead was uneven leaving one eye higher then the other eye and I still had significant wrinkling over one eye. The filler I asked for on my cheeks has been a nightmare. When the nurse was injecting me she was putting the filler under my eyes when I had told her to place it on the flat areas of my cheeks. I have previously had over the past 2 years been seeing a facial plastic surgeon for my injections but he was unavailable over the holidays. I told her I had never had fillers placed under my eyes yet she continued. The results were horrific! The skin under my eyes had turned white ...known as blanching from improper injecting. This also left large puffy bags under my eyes that I never had before. When the nurse was finished I was still left with the same issues I came in with and a bill of $989.00. When I called the next day I was told I needed to wait at least 2 weeks for a consultation. In the meantime I saw my plastic surgeon and he was quite concerned and shocked with the uneven, unnatural, and unnecessary placement of the filler under my eyes leaving what is called FESTOONS (large bags). When I went for my follow up at Face Forward I came to find out the nurse who did my injections was no longer there... I wondered why?? The staff clearly could see my concerns and offered to dissolve the filler they had put in the wrong area (under my eyes) and wanted to charge me and additional $650.00 to put the filler in the proper place. so in essence they wanted to dissolve their mistake and the filler I had paid $650.00 for. They should have put it in the correct place to begin with. They don't listen and place the fillers where they want to. What a terrible , unprofessional lack of follow through patient care. Face Forward did not stand by their work they are more concerned about making money at the expense of there clients. I also want to note that I returned immediately after my follow up appointment when I realized I had forgotten my car keys to find the entire staff laughing. Save your money and a lot of headaches ..stay away from Face Forward. read more

Super friendly. Made me feel so comfortable and welcome. Services performed by a nurse practitioner which was important to me. And they do not share vials. So I know it's all extra safe. Great results. read more

First, I would like to say that I have spent a lot of money at this FF location. Second, I have always had good service in the past and left positive reviews, but this time, I cannot say the same. I got the distinct feeling I was treated differently because of my age. I am not sure I will return again. Ageism is real and not imagination. read more

EXTREMELY unprofessional staff and establishment. I heard about this office from a promo in 614Now that they were running (ad attached). I scheduled my appointment, and know from previous treatments that my forehead takes 10 units of Botox. My elevens do NOT need Botox right now. After receiving the treatment for years at other practices, I know how my body reacts to it and how the process works. My provider proceeded to over diagnose me and up-sell me so that they wouldn't end up giving away free Botox, as I was only in for the 10 units. She then stated she couldn't "safely" treat me because it would cause my eyes to droop. Again, not only is this information inaccurate, it's a bold face lie. A lack of Botox will not ever make someone's eyes droop. Bottom line: Face Forward Aesthetics -- if you don't want to honor a promo, don't run one. Horrible practice for a new establishment and I certainly won't be returning or referring anyone to this business. (Juvly Aesthetics all the way!) read more

Face Forward Aesthetics - Skin Care Near Me - Westerville, Ohio

I am 51 years old. I had mid-face and NFL filler and dysport treatment. It was important to me that my results look natural without the potential side effects of facial drooping as it had happened to a friend of mine at a different spa. I am very face forward in my job as I meet with high level executive and often present to groups of 40 plus people. Brandi was absolutely amazing, she asked me questions. It was important to her to know what I like and did not like and was very honest on what I could or could not benefit from. She made me confident in her and excited to see the results of my treatment. People were telling me i looked relaxed, refreshed and beautiful and who doesn't want to hear that, especially at 51years old. When complimented I would tell people what I had done and everyone said it looked amazing and so natural. I was so happy with the results and my experience that I just recently went back and had more work done. Be sure to check back to the reviews for an update on my most recent experience . Pictures below are 2 days and 3 weeks post treatment from Brandi. Thank you Brandi and Face Forward for such a Great experience read more

Face Forward Aesthetics - Skin Care Near Me - Westerville, Ohio

See all

Here for an update! I've now gotten lip filler 3 times and Botox once at this location by Brooke and there's a reason I keep coming back! My entire experience is always so positive. Everyone that works here is so nice and helpful from the moment you walk in. Brooke is the best at talking through options and I LOVE how there's no sales pressure. I went in expecting to get a full syringe in my lips, and she recommended a half! I will never go anywhere else. read more

Face Forward Aesthetics - Skin Care Near Me - Westerville, Ohio

Had my first facial treatment at FFA today in preparation for an upcoming event. The staff were all so kind and helpful when checking me in and taking me back to the room. Jessica was the best! She walked me through what she was using for the GLO treatment and then recommended some products to use after as well! I definitely am going to be booking with Jessica and FFA again! **I would have given them 5 stars had it not been such a long wait to be seen (keeping in mind I had an appointment later in the day, and the wait could have been due to late appointments and/or appointments running late before me). Just something to be improved upon. read more

I had filler done almost a year ago (in the second picture) it turned out great, the full face is the day after picture. yesterday I had mini filler done and my lips look horrible( lip picture), they are so beyond swollen and hard. I have emailed and will be calling as soon as they are open. I have followed all of the after care instructions and they are extremely swollen and hard. they look ridiculous. I can't go to work like this on Monday. Worst experience ever and I don't even know how it can be fixed or un-done. read more

Face Forward Aesthetics - Skin Care Near Me - Westerville, Ohio

See all

At first, the Associate said she didn't have an appointment for me. I told her I received 2 emails and 2 texts asking me to confirm the 6 pm appt which I did. I showed her the texts I received. Then she said she would not honor my Groupon. I left and did not get the service done because even though I purchased a $399 Groupon for 50 units of Botox, I could not use it because I previously purchased a Groupon within the last 12 months. The Associate asked if I wanted to buy a membership for much more instead. I declined. I am out $399. Will see if Groupon will credit me. If they do, I will use the credit at a different Medi Spa. read more

Service provided same day as initial appointment. I was treated well by the nurse practitioners and the staff. The policy of up selling clients is a very poor practice. Having had prior services at another spa, I'm fully aware of what I want and need. If I had chosen to place the recommended amount of filler in my lips, they would have looked ridiculous. For those who've never had Juvaderm, perhaps select only 50% of recommendation. Technique was fine and injections are truly an art of medicine;) read more

Love Face Forward.... Being a woman of a certain age......that sentence just dated the hell out of me.....I decided it was time to take care of some things that weren't making me feel the most confident. Frown lines - because resting bitch face is my everlasting legacy, I had developed frown lines that made me feel I looked tired and well....of a certain age. I'm not a woman who makes any decision without researching and Botox is one of those things you kinda want to research, so after extensively researching providers, I made the decision to go with FFA. The team have been amazing! Each time I have visited they have been thoughtful with my particular choice, have given me great advice and have delivered with results. Because of the great Botox results and the superior care they provide I am considering another enhancement or two to keep looking and, most importantly, feeling confident. Thanks FFA - you're awesome! read more

I have been getting botox injections in my forehead for a few years now, and hands down, the best results have been from Face Forward Aesthetics. My last treatment was in February, it is now almost August. There was no drooping and my forehead didn't move. I'm almost getting anxiety because I would have normally gotten re-treated around May-June. I'm just now starting to see movement! I don't know what kind of magic they work there, but I'm sold on it. This treatment was the first I've had with Face Forward and they really took the time to sit down with me and go over a treatment plan and what condition my skin was in. I've never had that experience with any of the other doctors/clinics I have visited. I cannot rave about them enough. I cannot see myself ever going anywhere else. read more

I do not recommend face forward. I went for botox (1st ever) and 7 days later my eyebrows dropped to below the brow bone with drooping of eyelid. 1 month later no change. Foolishly, I purchased 1 year membership during my free consultation. They were very friendly while ignoring my request for cancellation and refund. Lesson learned. read more

Face Forward Aesthetics - Eyebrows and lid drop - Skin Care Near Me - Westerville, Ohio

Great customer service from the time I walked in. I saw Brooke and she explained every step of the process to me. I wanted more things done but she didn't recommend. I can't wait to go back. read more

Corey did my lips and they look beautiful!! She took time to explain everything, set result expectations based on my lips then exceed the expectations set. Thank you Corey. *update: lips look amazing but botox is a mess. Didn't inject brow line properly - under, eye lids extra hooded, browns further apart and sitting low. I will go back for lips but never again for botox. read more

Confident, beautiful, and refreshed are just three words to describe how you feel after leaving the office. My goal this year was to make my skin my top priority; and FFA has helped me tremendously! Microneedling, Botox/dysport, and I even treated myself to new beautiful lips! Friendly staff, great prices, and the BEST RESULTS are the reasons I keep coming back! read more

Face Forward Aesthetics is a great spot for some skin treatments. My first experience was almost a year ago to get dermaplaned after I saw an offer online. The team was incredibly friendly, included a Visia screening, which showed my current skin age and health. I have since gone back to pick up Latisse, laser hair removal, and several microneedling appointments. I highly recommend microneedling - it has changed my entire skin texture for the better. Their offices have always been clean and comforting. The design is elegant without being opulent. And there is nothing better than getting to watch some Bravo while waiting for your face to numb (pre-microneedling). The team at FFA is incredibly friendly and always welcoming every time I return. It feels like hanging out with some good girlfriends. The prices may be a bit overwhelming (and aren't listed on the website) but I have always found it worth the price. Plus, they are almost always running a deal, so don't be afraid to ask. I'd recommend FFA to everyone. read more

I wanted to love this spot. At first, I did. Very friendly staff and a clean and beautiful facility. I was excited for the results. But the Botox I received did not settle nicely. My forehead is not flat from the side view and I have new indentations when I make certain expressions. I am actually happy to read on previous reviews that it seems to disappear in half the time it should because I am really unsatisfied with the results *my review is for the other location on Dublin. read more

First cosmetic procedure experience and i no doubt went to the best! When I walked in they asked if I wanted anything to drink while I waited for them to or prep the room and the trainee's that would be sitting in with us. I waited in their cute waiting room- nervous, but as soon as I went back, the whole team reassured me and made me so so excited for the results. I got my lips done and it was nearly painless with the numbing cream, it was symmetrical and the cutest, natural looking plump pout just like I wanted! Can't wait for round 2 read more

I went here over the summer with a Groupon for 20 units. Usually, I only need 20 units (10 on each eye) and was convinced that I needed a total of 62 to also cover my forehead. I don't have any wrinkles on my forehead. And even if I did, I needed 42 units?! The results did not last as long as other services I have had in the past. I would not advise going here. read more

This week I had my first procedure at FFA & it most certainly will not be my last! I was greeted with a smile by Florence & the team & instantly felt comfortable. The rooms are modern, clean & sterile and the waiting room is equipped with everything you need from comfortable couches to look books even water & coffee too! I received great service, with Florence being so patient answering ALL my questions & ensuring I was comfortable before proceeding. Once my lips were filled, I had ample time to relax before leaving & was not only given a written copy of post treatment rules but Florence took the time to go over each with me and answer any additional questions. I can't wait to return for a skin analysis & derma planing too! The girls at FFA have it all! read more

DILUTED BOTOX I have never received more than 30 units ever - and because of the law in NV I had to purchase a full vial with 50 units, so I went ahead and had the 50 units and was 'assured' I wouldnt look 'frozen' - 3 weeks later the lines on my forehead are back and was told I would have to buy another vial if I wanted it fixed! DILUTED BOTOX - read more

I was really displeased with my experience here. I bought a Groupon for Botox. I recently moved to this area and I have been getting Botox for about 15 years off and on. My Groupon was for 20 units. First of all the "healthcare practitioner" spoke so fast, I could barely understand what she was saying. I told her the two areas that concerned me the most. She suggested a third area. All of this information was being dictated to another employee who was entering it into her computer. After this was all "explained" to me, I was left in the room with just the girl with the computer to decide what I wanted done. She said all three areas could be done for 34 units and offered me the Groupon price for an additional 20 units. I decided to go with that option. The nurse or whoever came back in and quickly injected the Botox into the TWO original areas I discussed with her and then told me she would use the additional 6 units for a brow lift. When she was done, I said, "aren't you going to do the third area?" She insisted the brow lift had been done instead, but I was told 34 units covered ALL THREE AREAS. Confused, I went home. My Botox has always lasted 4 months. This lasted me barely over two months before it was completely gone. I am so frustrated. I spent hundreds of dollars as a gift to myself and I feel like I was hustled. I urge people not to waste money going here! read more

Sorry, "owner", but it has since been OVER A YEAR since my initial visit and now you want to reach out regarding this? Too little, too late. After seeing all the other reviews out here about your operation, you couldn't pay me to return. read more

They use too much botox (other places recommended no more than 32 units-they used 40 between the brows alone-and the results were the same). Attempted to cancel my membership, for which I did not receive contractual paperwork, and was told I "could cancel anytime after 3 months," but then informed at the time of cancellation that I'd be charged "two more times for the sixty-day notice." They clearly have zero integrity. read more

I wouldn't advise to buy the membership deal they get you to buy the membership for 599.99 and you get "free procedure" limited options so basically you pay 600.00 for 50 units of botox there was never a free treatment! .. and with the promise of them having good deals for members .. lies it's been a year and the price is the same! Once your there they also point all the things they believe you should get! I switched to ideal image for 250.00 the membership with a free treatment.. and by free they meant free! Don't waste your money!! read more

Love this location in Strongsville! Not only am I a client, but now I have referred 3 friends! They love their lips too!

The staff is rude.... The membership is a joke you do not get free service with it. I asked to see the bottle of Botox, I wanted to watch them draw it up and I wanted to see the expiration date. They refused.... I'm 100% sure that they dilute the products down.... When they make a mistake they expect you to pay for them to correct it. Go to Juvly!!!! read more

Cha is amazing! Literally the best results with her. She's done my lips twice, chin & cheeks. She spends a lot of time making sure she understands your needs. I ran into an issue with my last filler due to a piercing & she promptly took care of it for me. After visiting a couple med spas in the cbus area, I'm glad I finally found FFA! read more

I absolutely love FFA! I was first introduced to the Face Forward in Cinci through their unbeatable Groupon deal, but now I'm hooked! They are so knowledgeable and kind, I feel 110% confident trusting them! The location is very clean and the procedure rooms are relaxing and cute. I will be becoming a member once the Dayton location is open! read more

I LOVE Face Forward Aesthetics. I have tried multiple med spas for different services and now that I've found FFA I won't go anywhere else. The environment is so welcoming and beautiful. Everyone from check in, to treatment, to check out was absolutely wonderful. They are all so sweet and will go above and beyond to make sure you're happy and completely satisfied. read more

Booked a Dermaplane and Visia Consultation on two separate days and they were able to squeeze me in to do both on the same day which was awesome! The Visia Consultation was super cool.. you get to see your skin up close and go through various skin concerns like wrinkles, sun damage and pores. They'll make recommendations about products to use for those concerns that you ranked higher on but they definitely do NOT push you to buy anything you don't want. The Dermaplane was great! The NP Florence was super sweet and really took her time to make sure she got the entire face - I've been other places for dermaplane treatments and it seemed like they were more haphazard whereas Florence was very meticulous, covering every inch. They also have a comfort menu so that you can feel as relaxed as you need to be in case you're anxious or nervous about any procedures. Waiting room was gorgeous. Exam rooms are clean and fresh looking. Really great office staff with easy parking. 5 star day today at Face Forward Aesthetics! read more

I really had high hopes for this business. At first everything seemed fantastic and they were super friendly and attentive and then I was thoroughly disappointed in their performance and conduct. I had a liquid nose job (which isn't cheap by any means) and I agreed to let them take before and after photos of me and place them on their website, in which they did. They placed photos of me and drew out the bump in my nose in the before photo making me feel insecure to the point I left a direct message in their inbox on Instagram stating how I never realized how bad my nose looked until they drew it out. I was optimistic in the procedure due to my life long insecurity as well as they knew I had engagement photos coming up but I felt disrespected in the end. I had a follow up procedure and they added more filler because I swell up immensely and I was hoping this would be the last time as well as the nurse practitioner reassured me she did too and if it was not I could come back in. This was not the case. I waited over two more weeks and called in to let them know I was not satisfied and the bump was still visible. I sent over follow up photos via email and went back into their office. The original nurse practioner who did the procedure was not in- which I was not informed of. Instead I had another nurse practioner who did the consultation and argued with me about my dissatisfaction of the follow up procedure and my insecurities. I felt as if my concerns were dismissed when she told me I would have to pay for another syringe to fill the tiny spot I had requested to be fixed. I really hope they learn to consider their patient's feelings when discussing personal insecurities and learn to conduct themselves ethically within a beauty business practice. read more

I had micro needling done by Brooke, and she was great! Whole experience was wonderful, start to finish. Everyone I encountered was so nice, and I was very satisfied with my treatment! 10/10 would recommend read more

i bought a groupon a while ago, the deal was on sculptra, when i went there they convinced me to get something else, because sculptra is thick and they told me the filler should last up to 3 yrs, it didn't even last 1year, they also convinced me to get kybella, and they told me that i only need one. its been almost 3 years now and i didnt see any results at all, my chin only got worse. i went to another facility to get botox and i got excellent results with DR Deperro, i was told by dr deperro that i should have got 2 vials of kybella to work on my chin. it was a lot of money wasted read more

I really enjoyed my visit at Face Forward Aesthetics! My only suggestion is a price menu on their website! That will help clients for planning purposes . I also know they offer combined deals if you buy 3 sessions on microneedling, but I don't see it advertised. read more

This was my first time getting fillers and I had an amazing experience. Everyone at the office is so nice and helpful and Brooke does an amazing job at making sure you are super comfortable and she does AMAZING work!!! I would definitely recommend Face Forward to anyone looking at getting botox/fillers. read more