If there was an option to review with negative stars I would. my 14 year old daughter was prepping for Homecoming and we dec to get her waxed at European Wax(which we have been going to for years and have never had a bad experience 5stars). Then I suggested she get a quick pedicure at the salon next door. due to time constraints we agreed to go to Fabuleux Nail Spa. We have never had a great experience here due to the prices being kinda of high, and the technicians not being very friendly. However, no Truly horrible experience... until today.
I didn't care what service she wanted. I knew they were kind of pricey but whatever. leaving my 14 year old daughter alone while I went to grab cash for the tip. I returned with cash, tipped gal, then asked for her ticket to pay the bill. She (the nail tech) handed me the white ticket and I headed upfront. The man who I am guessing is the owner/manager was yelling to the nail tech working on my daughter, about the bill. As I am calling to him, "sir I have the ticket." he continued to speak with her for another 15 seconds. He turned around, I handed him the ticket, and he charged me $48 for the basic pedicure ($40+$8) I assume was for her French paint. Fine, not any real issues, yet. My daughter did say her gal was kind of rude. I shook that off being From the language barrier. Then I left and went to TJMaxx and target. I received a text saying I only paid $40 and needed to pay $70???? What??? For what???? Then I walk back in and he is yelling at me about how I didn't pay enough. I said, "for what?" He said French and gel are $30... "okay, but your tech literally handed me the ticket for all the services she receive." and I paid, you accepted, and I left. He then raises his voice and yells that these are the prices.... An shoves the price menu in my face. He states, "Miss communication between mother and daughter!" I replied, "No, you had the ticket, which said the total price at the Bottom, that's what you charged me." i didn't care how much it was, but here's were I become furious. His voice raised to a full on scream about how I need to pay. No, Problem, I paid and loudly stated I will never return. No apology, no customer service at ALL. Here's where it gets wors. My daughter comes out and is in tears. MY 14 YEAR OLD DAUGHTER, crying hysterically after a pedicure. Apparently, after I left he started to attack her verbally about how I was rude and she owed the money...UM I PAID THE $70! Why is this grown ass man screaming, raising his arms over his head still angry, because he made a mistake.
What the most heartbreaking part was he waited till I left to start yelling at her. she just started to apologize. For no reason. I paid, i am the adult! If he had an issue still he Did not have the right to attack my 14 year old while she was still in the pedicure chair.
I will never go back, never even in an emergency! this place should be closed down based on the other reviews on this place.
BUT WHAT DO I DO? This man of 40-50+ verbally assaulted my daughter in the chai. AFTER I PAID HIS RIDICULOUS prices. is there anything I can do to make sure he doesn't attack another minor without the presence of an adult? stay far away from Fabuluex Nail spa in the target plaza next to European waxing.
My daughter comes out and is in tears. MY 14 YEAR OLD DAUGHTER, crying hysterically after a pedicure. Apparently, after I left he started to attack her verbally about how I was rude and she owed the money...UM I PAID THE $70! Why is this grown ass man screaming, raising his arms over his head still angry, because he made a mistake. What the most heartbreaking part was he waited till I left to start yelling at her. she just started to apologize. For no reason. I paid, i am the adult! If he had an issue still he Did not have the right to attack my 14 year old while she was still in the pedicure chair. I will never go back, never even in an emergency! this place should be closed down based on the other reviews on this place. BUT WHAT DO I DO? This man of 40-50+ verbally assaulted my daughter in the chai. AFTER I PAID HIS RIDICULOUS prices. is there anything I can do to make sure he doesn't attack another minor without the presence of an adult? stay far away from Fabuluex Nail spa in the target plaza next to European waxing.
UPDATE:
Looked the business up online. Numerous complaints about manager! I was shocked!
Here is the link on google!
https://www.yelp.com/biz/fabuleux-nail-spa-woodmere? read more