Absolutely the worst customer service I've ever experienced with MasterCraft. Tried to reach Fabritech for 3+ days via email and telephone and no response. Anytime you call Fabritechs office you get the operator voicemail box and can't speak to anyone. Left several messages and still no one returned my call. I can't believe MasterCraft would team up with a vendor of this low caliber to create and sell their branded products. Stay as far away from these jokers as you can! I posted this review once before and it was up for a month+ and then for some reason as soon as the owner responded Yelp felt the need to take it down. Yelp said it was because "the review and photos you posted to Fabritech because it didn't look like your content depicted an experience at this location" but it was from purchased from this location. The charge on my statement was from Fabritech and the return authorization directions contained within the package instructed me to contact Fabritech so this is in fact who I was charged by and instructed to work with if there was a problem with my order. As a consumer all we can do is inform others of our experience thus I hope you leave this review up and as a fellow Yelper to Yelper I would stay away from Fabritech. read more