Good hardware store with a variety of options. We were recommended to buy a small barbecue grill…read moreand we quickly got what we needed. The store is retiring soon and looks like almost a lot of products are half the price.

This review is about the Ace Hardware that replaced Van Wieren's…read moreBoy, am I going to miss Van Wieren's. The staff was kind and generally knowledgeable. Ace Hardware is not the same at all. Although the man running the cash register was adorable, the people at the inappropriately named "help hub" were not only entirely unhelpful, they were also quite disagreeable - borderline rude - they responded to my friendly greeting with hostile stares, and it was downhill from there.

Ace is NOT the place either helpful hardware man. It's actually the place with the rude hardware…read moreman. We were looking to support a small local business vs big box, for our purchase of an edger. We didn't make it one foot in the store, when we were rudely told we still needed to wear a mask, despite most places (including Menards) not requiring them for vaccinated people. We asked if they had any, since we did not; we put them on and walked the store. After discovering they did not have what we needed, we left. While leaving, an older man who was working began shaking his head to the other employees about us and discussing how we thought we did need masks. * rude staff * empty store * unkept * still requires masks That's a big no. It's obvious why this store was dead

Friendly staff, good selection of name brand products, fair prices, quick service. It's kind of…read morehard to come up with the 85 required characters.

It's an ACE hardware. Which means that you're likely to find that screw you need, or that last…read morepiece of a project that you forgot. It also means it's more expensive than, say, Lowes. But less expensive than the mom n' pop hardware store...it's the goldie-locks. These things are cookie cutter. Meaning you're likely to have the exact same experience here as you would at the one across town.

Really nice people. I believe I was helped by the store owner who came over right away. Honest…read morerecommendation, no attempt to upsell. Knowledgeable and easy to talk to. Offered some useful info about down-the-road maintenance and/or repair. Fair prices. Really happy to support my local ACE.

My husband and I would like to acknowledge an employee! Michelle in the return department…read more Michelle went above and beyond helping us with a problem opening a Lowe's charge and getting the right benefits. she followed through the process and let us know when everything was complete! Kudos to the best salesperson we're have ever experienced such help from! Larry and Linda. SouthHaven, Michigan

I went in and ordered a stackable dryer that n a Sunday morning. Gave them everything I was looking…read morefor and needed. Had delivery setup for the up coming Tuesday. They gave me a 7a-7p window for delivery. (Really who can stay home that long?) Then I finally get a call the day of giving me a delivery between 2-6pm. They show up at 2pm. Take our old dryer and drop the new one in the garage and say they can't install because they don't have the parts. I ordered everything the store said we needed for install and paid and then they show up and are not prepared. We called the store and spoke to multiple people and got bounced to delivery every-time, but delivery department kept putting us on hold and wouldn't send anyone back out to complete install. They were very rude and not helpful at all. Finally we end up with a person in the store that steps in and tried to get things squared away to get the install on Wednesday. Then Wednesday morning he calls and says that they can deliver the parts but can't install it and that we have to wait. Wait till when? Yeah I'm still waiting!!! I will never order another appliance at Lowe's again. Their service is horrible and they do nothing to correct their mistake. What ever happened to quality customer service?

Firstly, let me say if you have a kitchen, make or eat food, or are considering any of those, this…read moreis the place for you! Lots of great merchandise, well priced, quality...and good wines and food (some local, some imported). Just stop by to see what they have and eat a cookie from Cookies On Call if nothing else! Secongly, better than the merchandise are the people! We had a group of ladies in Saugatuck for our yearly trip and I wanted to have a "dinner event" for the ladies while in town. I talked to John J, the owner, and he was not only excited about what I proposed but he was immediately on it! We worked out a great event that included private shopping, a dinner demo that included items sold in the store AND the ladies had to help make the food! Our hosts for the evening, Jimmy and Jim, were great! Patience of saints, good sports, knowledgable about their products, and ready to have fun! Our group loved them. They even included a "food related" game and provided prizes. I was so impressed with the dinner menu, the kitchen, the merchandise, and how well our hosts related to our group. The ladies are still talking about what a blast they had. Highly recommend you stop in or, if you are looking to host an event, give them a call. We'll absolutely be back!

As a kitchen and housewares nerd I've always loved swinging through here to browse their wares…read more They've got some nice kitchen gear. Pots, pans, serving ware, pretty dishes, cookie cutters, gadgets, etc. They've also got a nice selection of dips, spreads, jams, and mixes for baked goods, soups, sauces, etc. We stopped in this past weekend after a few years away and I was happy to see they've now added a small cooler section in the back with some great picnic items and snacks like cheeses, spreads, charcuterie, even miniature butter packets--perfect for a nice little baguette when you're visiting and don't want to commit to an entire package of butter just to have a nice snack on the beach! Things are a little pricier here but it's a boutique store in a vacation town so it's to be expected. But their offerings are good quality so there isn't a ton of sticker shock! Highly recommend coming through to browse and grab some snacks!

Best Lumber / Hardware store in Michigan. High quality tools and excellent customer service and…read moresuppor.

I was on vacation in Holland MI and brought my heavy E-scooter (65 lbs.) to ride around. I have a…read moreChevy Malibu and the only way to transport it was in the back seat. Loading it in and out proved to be terrible for my lower back. The 3rd day of my trip I had enough. I did some brainstorming with google AI and a ramp seemed like the solution, with building one being the way to go. Turns out OVERISEL is right around the corner from my hotel room! I called and laid out the plan with the gentleman who answered and 45 minutes later I was back with a cut to fit 2X8X4. I've used it to load in and out and it's a game changer on my back! Thank you OVERISEL!