I wish I didn't use this store but as no more Dressew, I had no choice. I came by just to buy yellow narrow rope for modifying new raincoat. The store wise, it's nothing wrong but the all clerks have negative vibes and I hated to wait for cutting and paying at their desk. Standing in front of them are simply stressful. You would be felt "judged" read more

Fabricland - Fabric Stores Near Me - Vancouver, British Columbia

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Be careful with their pricing. They increase the price of the fabric, so that when you use their card with whatever discount is given you quite often pay more than regularly priced fabrics in other stores. They often cut diagonally instead of straight read more

I see that there are a number of reviews regarding bad service here. My personal experience was that I would say a bit over a decade ago I stopped shopping there for that very reason. Then I had to go in once for an urgent reason a couple of years later, probably just before Covid hit, and the service was *so* good that I said thank you to the salesperson for it. When she asked if that had not been my previous experience and I said no it hadn't been, she said that they had actually made a marked effort to improve service since I had given up shopping there. I have now returned to shopping there. They often have what I need, and the service is indeed at least acceptable every time since then and often very good. Service even recently ranged into excellent when I wanted a certain applique that turned into a special order with some phone calls and followup and thoughtful suggestions. read more

Fabricland has been at this location for quite a while. There are some good points but also some bad points about this store that has been consistent over the years. Good Points: 1)free parking 2)lots of fabric to choose from and if you are a member, there is an additional discount 3)nice selection of notions 4)they have discounted fabrics at the back of the store that is very cheap Bad Points: 1)Customer service staff who have been working at this store over the years aren't friendly or helpful. The staff who have been working at this stores for more than ten years never say hi and are rude at times. 2)Store is disorganized and unless you know where the fabrics are, it is difficult to find what you want. I was about to leave the place without buying anything because I was frustrated at the customer service staff. Thankfully, there was a younger staff who was able to help me. I think her name is Keila. My feelings are torn about this place because there isn't a lot of fabric stores around. The fabric stores itself is great, I just dread coming back because of the customer service staff. read more

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Some of the ladies that work there are very unhelpful and incredibly rude and seem to have little knowledge about sewing. I wish I had never bought a membership for my daughter. read more

The staff are friendly and sometimes even kind. The availability of patterns makes this store a n essential resource in Vancouver. Reasonable prices and selection read more

2 stars for the huge variety of fabric, great discounted prices and for one of the staff members. I dealt with a very friendly lady who came up to me and asked if I needed help, and when I was ready she was there for me right away. She was quick at cutting, and writing up the receipt to bring to register. She also made sure to double check how much I wanted cut and as a new customer I was very pleased with her customer care. She called over a woman named Maureen to hop on cash to check me out, and Maureen is the sole reason this review only has 2 stars and the only reason I'm even leaving a review. If I was just leaving a review based on Maureen herself, I'd give her negative 2737 stars and suggest you shut down your business. This isn't the first I've seen written about her and I'm sure it won't be the last, but she is actively deterring your customers and deserves a call out. Maureen was incredibly rude, and stand-offish. I noticed a fabric marking pencil beside the register in a plastic cup and because I couldn't see the price (it wasn't faced towards me) I asked Maureen how much they were. She stood there in silence for a few seconds, scowled at me and said "its on the thing."Gee, thanks Maureen. You could also clearly see the price as it was facing you so just as easily could have just told me the price or asked me to turn the cup around. I wouldn't be asking you a question if the answer was obviously in front of my face. Don't be in customer service if you hate servicing customers. You'd think with age comes knowledge, but maybe for some it just brings crudeness to others and a need to ruin someone else's day. read more

Only been to this location once. They open pretty late- 11 am. They should open earlier. During the pandemic , the lineups are pretty crazy. It's good they make you use hand sanitizers. Even though there's a requirement to wear mask, I saw many people not wearing masks in the store. Some fabrics are a good deal but others are quite expensive. I would go more often but i don't like lining up and waiting . read more

They were limiting entrance to 20 people during the pandemic, got there 20 min before opening and we were 24th in line. Took another 30 min to get in so plan ahead to wait. Store had everything we needed, the lady cutting the fabric had some good advice on how much fabric we needed. read more

This place was so awful. Unreasonably expensive, bad selection, terrible staff. I hope that no one else in vancouver is idiotic enough to come here. Save your time, money, and patience, and just go to fabricana. Won't be coming back, don't recommend. read more

Where are all the fabric stores?? Years ago there used to be many many retail fabric stores around Vancouver. Now ... only a select few are left. Fabricland has been around since ... forever!! For the average seamstress / tailor ... this Fabricland is Heaven on Earth. Everything from pins and needles to bolts upon bolts of fabric. There is a notion section, Yarn section, Quilting seciton, Bargain section, Remants bin, Patterns, bedding, curtains, outdoor fabrics, Drapery section, dress forms ... on and on and on!!! I love going there to just peruse and touch the fabric. This is my Zen ... hahaha read more

I dropped in today, and it happened to be their Grand Reopening. Honestly, I hadn't been here enough to recognize what had been redone. The buttons and bobbins were in the same place as before... I was looking to make some book covers. I found a really nice weave, but it was in the Upholstery section (= wider bolts) so I got a normal cotton fabric. Previously, I bought a white, fine net-type fabric to wrap my wedding favours with (I can't remember what it's called). if you're not into sewing, check out the left side and the back. There have finished products like drapes, bedclothes, throws. If you get a membership ($15 -- I think for one year), you can get up to 50% off. Disclosure: I don't use fabric stores enough to know where the Dressew and Fabricana mentioned by the other reviewers are. This location has everything I would need, but if you sew seriously like they seem to be, you might want to listen to them. read more

Fabricland - Fabric Stores Near Me - Vancouver, British Columbia

My mother has been making quilts for kids in Fostercare and group homes for years and years and Fabricland is where she buys her fabric. Also during Covid she was making masks, 1,000 per month, to be shipped overseas to foreign countries and refugee camps in Africa etc. She buys so much fabric from them and they, knowing what she uses the fabric for, give her incredible deals on the bulk fabric she buys. Ive been with her numerous times when she was there and numerous times by myself and the staff are always friendly, experienced and helpful, even if I'm having a bad day and am a bit grumpy they are always personable, understanding, friendly and love to chat while they measure your fabric. I have never had a bad experience with any of the staff and each time I'm there they are ever so friendly, experienced, helpful for where to find things and most are sewers as well and have unlimited experience with multiple types of sewing. I've seen them helping other customers and numerous of them and they are so good with people always. And even customers are helpful and friendly with each other. I don't know who gave that bad review but I can't believe it, that has never been my experience in all my years of shopping there. Sewers are a warm friendly experienced mature warm hearted bunch! And that's a fact! read more

Good store good price not a good location Liked their variety of simple fabrics. But didnt have unique fabric and variety for kids was so low and ugly but average overall read more

Somewhere in the fine print on the employment application is must read we only hire rude people. I truly have NEVER encountered a single nice and or helpful person at the store near my home. I live in Mississauga and I would rather see my fingers together than go there. Don't get me started on their high prices. Boy, do I wish JoAnn Fabrics would move north of the border. It might make Fabricland rethink their business model. Based on their reviews it's a company wide prerequisite to only hire rude people. read more

I admit I have never been a fan of Fabricland. High prices. Poor quality. They could care less service. Today, looking for 3" foam for a bench seat and a zipper, I stopped in because foam was on 50% off. What they had was expensive to start with and even at 50% off did not purchase because of the damage and discoloration. 22" invisible zipper was almost $6! Seriously? Fabricana sells @ $2.99 and 50% off when notions are on sale. To make this even more rediculus if you want 20% off a membership is $25. Even Michael's prices are not this bad! My first visit in years..... I will not waste my time or money again in the future! read more

Generally the staff are really surly. Not a pleasant experience. A young woman on cash was helpful but I left feeling that I had been a burden to the others. Won't be back. read more

First of all they are not pet friendly. Which sometimes is no big deal (at least not in the summer time). I was there at 2:30 on Tuesday afternoon, 15 Jan. OMG! Could the staff be any slower or non-responsive??? We (another customer and I) could only see one person working the register as we waited for someone to cut our material. Calls for help at the cutting table went unanswered. Finally, 10 minutes later someone appeared out of nowhere to cut our material (there were only three customers in the whole store!). The poor woman ahead of me could not get it into the material cutter's feeble head that she only wanted 1 meter of the (ribbon?) even though it was buy 1 meter get 2 free -she only wanted 1 meter, but she HAD to leave with 3 meters! Of course they only cater to their members, signs everywhere say 50% off, but the fine print says 50% off for member only -at $25 a year that's great if your a full time seamstress, but guess what? For those of us doing the rare project there are plenty of other fabric stores in Vancouver that would like my business. I will never be back. read more

Beyond horrible this rates up there with the worst possible retail experience. When you end up fighting with the barely able to speak or understand English clerk about the item that is most definitely on sale you know it's time to leave. And don't get me started on the stupid membership card rip off that you have to keep because and I quote "we don't have a computer" read more

The staff were super rude at this location and the prices were a bit higher than competing fabric stores I thought.

Not sure how I got roped into buying a year-long membership here, because their service is atrocious. There is just not another word for it. And this is based on several visits for a project and I figured since I already got the membership it would be cheaper to get the rest of my supplies there. But they certainly could be a little more helpful and friendly. Case in point - there were about 5 employees milling about and fewer than 5 customers in the store and I asked for help to find a specific item that I knew would be hard to locate (an upholstery needle) and the employee pointed me in the direction of the back wall where there were a thousand other items hanging and said "it's back there". Wow. It wasn't like she was helping anyone else. Also, the fabrics are all in a jumble and stacked right on top of each other, making it really difficult to find anything. Plus I got the same answer from a different employee when I was trying to match a fabric that was in my hand "oh that kind of fabric should be in that pile over there". Then she went back to chatting with 2 other employees who were also doing nothing. They display absolutely no interest in fabrics or anything craft-related which is ironic, maybe the place should be renamed Go-Find-It-Yourself-Land because we're in We-Don't-Care-Land. Why bother hiring people at all, I can measure and cut fabric just as well as they can. read more

I love fabric. There is nothing to love at Fabricland. I haven't spent much time fabric shopping in Vancouver but if this store is any indication, people who home sew can't be very fashion forward because the fabric of choice would have to be polar fleece, flannel, sweatpant material or quilting cottons. Silks or woolens? No chance. They didn't even have what I would consider a baseline of interfacings. This place is fairly large but so very sad. I did grant an extra star because I found a bolt of fabric (that contained unknown fibres!) that was incredibly cheap, to use for a Halloween costume. I can't imagine returning here unless I want to start dressing like the folks on the "Best of Walmart". Not going to happen. read more

When looking for a bit more selection than my local Fabricland, I stop here. The customer service is HORRID and the store is usually a bit messy but I can't help stopping here. I need to see the selection. Must be the OCD in me lol. If you are patient and don't mind looking you will find what you are looking for. For what it is, it's not bad! read more

Not sure why there's so much hate. I've shopped here a half dozen times in the last year, and service has always been fine. Prices are competitive if you buy a membership. If you sew a lot, it is definitely worth it. For my last project, Fabricland priced out better than Rokko on Fraser- because of both the member discount and the fact that Fabricland would sell me 0.5 meters while Rokko had a 1 meter minimum. The notions with member discount are also very well priced. They have member only deep discount sales every month or so. Wait til you get the email for it then stock up on things like elastic, snaps, interfacing, and other all purpose items. read more

Just went here the other day for some "light" sewing shopping and noticed that the store is much larger than last time I visited (Nov 10). They have obviously taken over the appliance store that was next door, and as others have said the store has doubled in size (at least). Thus their selection is much expanded. I did not get a chance to explore much because I was towing my child around the store. The one thing that turned me off, as has so many times before is the appalling customer service here. No nods, no welcomes, no words, no nothing! I visited on a Tuesday afternoon and the number of staff that were present easily met or exceeded the number of customers that were there, yet when I finally managed to track a person down, they begrudgingly offered help finding zipper sliders. Like previous times, their notion-stock is miserable, this time out of the ~10 hooks for zipper sliders only two had stock on them. The membership discount seems to be a good deal, plus you get fliers if you buy one so that you will know when and what they have on sale, but you really have to shop here often to rationalize the charge. All told, my experience here is not much different from other Fabriclands (e.g. Calgary), so I often wonder about their corporate strategy ... or if they even have one?! read more

I have to be pretty desperate to go to Fabricland. It'll mean I've failed to find what I'm looking for at both Dress Sew and Fabricana, and even then I'll hesitate. It's not that it's a terrible store, the staff is nice and they're pretty good about have at least one size of most patterns. It's just that in the rather cramped store location, Fabricland tries to have a little bit of every type of fabric and notion. The result is that they don't really do anything well, just a whole lot of 'kind-of-okay'. A little sports wear, a little home decor, and a little quilting fabric equals a whole store of not what I came out of Marine Drive especially for. read more

Stay clear. (Go to Fabricana instead!) This is quite possibly the most abysmal service I've ever experienced. Went in with my daughters to get supplies for one of the girls' middle-school sewing class, with a list from the sewing teacher who'd said be sure to ask for help so we get the right kind of material. Before anything actually happened, it's worth noting that the store is very grubby and dirty-looking and the staff all looked miserable and depressed. Nobody offered us any help, so I finally approached a clerk and asked if she could help us with the school supplies, and without speaking, she pointed me dismissively toward the discount section and walked away. After a frustrated blind search (no idea what I was looking for), I asked another clerk who dismissed us in the same way -- pointed to the discount section. (not sure why the discount section. Does our mixed-race family read as poor?) While my two daughters were in another part of the store carrying our quiet little 10 lb Maltipoo, a woman approached one of the girls and said repeatedly that dogs are not allowed in the store and then said, "Please tell this to your friend or sister or whoever she is." My daughters are biracial, and small racist microaggressions like this happen often enough that I know the clerk would not have said that if they were two similar-looking blondes. Meanwhile, I finally went up to a third store clerk and told her I've already asked two other people for help and have been rudely dismissed and so could I get some proper help? She begrudgingly helped us and, while we were finally getting some fabric cut, another woman suddenly came out of the back and very aggressively told us dogs aren't allowed. I said sure, we'll take our purchases and go, after which I found out the woman who'd been helping me was the same woman who'd been offensive to my daughters, and, as it turns out, also said to one of them "There's a sign on the door. Can't you read?" read more

Called to check on store hours and product availability during covid. Salesperson was extremely rude and abrupt - do they not understand we are the folks keeping them in business? All she had to say was "we're open! Come on in and we'll help you out", as opposed to "we're busy right now" and hanging up on a potential customer. read more

Relax! Five stars is for the Fabricland I shop at in West Kelowna. Friendly, helpful, knowledgeable staff. Store is new with plenty of natural light, an exhausting amount of fabrics, clean bathroom and a few spots for hubby to sit down! My ONLY problem is their previous location, for decades, was a 4 minute drive from my house but now it's 30 minutes away! Hubby is happy though as I'm not buying quite so much fabric anymore. FYI, Kelowna Fabricland was the Western head office when Mr Mel was alive. He set the tone for customer service and it remains. I've been to Fabriclands in Vernon, Penticton, Chilliwack, Abbotsford, and even Fabricvilles (affiliates) out east. They are GREAT! LOWER MAINLAND FABRICLANDS ARE HORRIBLE. Minimum wage, no supervision. While at college I worked for one in Richmond. The manager was wonderful and by and large we were a happy crew. We took pride in keeping our departments clean. Mine was upholstery. The store is long gone but as I recall once the manager became ill and there was no positive direction, no happy leader, folks didn't care and it fell apart. Perhaps that what's going on with Fabricland in Vancouver? There are other options, other stores. Use them. read more

Great experience today, they had everything I needed, got all the help I needed with friendly staff who assisted me with every question I had. Thanks for being organized with keeping safe and happy that face coverings are mandatory. Keep up the great work! read more

1) I like the sale section: it's filled with knits and fabrics for $4/ meter 2) trying to get a pattern is a big hassle and quite annoying: You have to get a women to grab u a patterns u want, and u can't look through them 3) large selection for notions! but only cheap on there sales/if your a member not really gonna go back unless they have a sale on notions. read more

In town for holiday shopping and stumbled upon this place. Crazy good selection of discounted drapery panels in back of store. Sales girl was super sweet and patient and dug through piles of things to find what I wanted. read more

It's an OK place to shop if you are as good as ignoring the employees as they are at ignoring you. One employee particularly, an older lady with a permanent scowl on her face, is possibly the rudest person I've ever met in retail. I've shopped here numerous times because I buy fabrics and notions for a small craft business I have, and I happen to live within walking distance. To be fair, not all employees are rude and unfriendly but out of all the employees here probably only one or two are actually acceptable. At one time one of the friendlier employees told me that I could take a photo of my membership card. If I forget to bring my card I could just show the picture to the clerks and they would give me my discount. I believed her. Unfortunately the person I ran into when I did forget my card was the fore-mentioned older lady. I showed her the picture. She gave me a resounding "NO!" and looked at me like I was an annoying fly she was about to smash before walking away. Seriously, in retail?? In general, their service only extends to cutting your fabrics. Anything else you are better on your own. If I had another choice for my sewing needs I would not even set foot in this Fabricland. Until a better solution comes along, I will just have to quickly grab what I need and get the heck out of there asap. Or, in a hot summer like this, I will just go in to smell new fabrics and enjoy a nice air conditioned room without having to speak to anyone or spend a dollar. read more

Everyone here seems to hate their lives. For a rather colourful looking interior with all the nice fabrics everywhere, all the CSRs are either head down and pretending to work or just making busy work to pass the time. Oh, make sure you don't ask for help, 'cause they're not really there to serve. They're merely there for show and to give customers the impression it's a busy store. read more

I always check here first for whatever I need - chances are there's a sale going on and as a member, I get a 20% discount on most regular-priced things. Most of the staff are helpful and decent. But I suspect the management is setting the tone for a difficult work ambiance - they seem to do a lot of nothing while being harsh with their underlings. There's never been a good, upbeat ambiance here, and yes, these things are palpable to shoppers. I would like to suggest the management put pleasant expressions on their faces, get off their oversized duffs and pitch in - there's no sense of 'team' here and that's a shameful way to run a business. They obviously don't realize how it affects the whole operation, right down to the shopping experience. The last two times I've been there I was 'picked on' by a woman I've only seen these times, and while I found her actions laughable, I suspect she's just acting out the difficulty of that work environment. If it happens again I'll probably call her on it, but with pity, not acrimony. The fabric selection is so-so. When I went a few days ago, they didn't have two of the notions I needed so I wound up going to the New West location, where I got everything I needed AND lots of cheerful conversation/no attitude from the staff there. What a contrast! read more

First time to visit this place and I was greeted by uncaring, unfriendly staff. One can't even get any assistance on the fabric info, simple advice, not even on measurements for a project! Ask where you can find a specific item - just look around. Ask if a certain fabric can be used for a named project - they won't give 'anything'. No help on anything...not accommodating...very unfriendly atmosphere. It's like shouting to you: come and get your stuff and go! And what I got from that is: 'you're not welcome and do not come again'. Oh, and treat you like you have some kind of communicable disease. We all are scared of the pandemic, but do not act like you're the cleanest one. Staff there sees a lot of customers daily and in contact with them - do you know if the person you are treating like there is a communicable disease is like you? Or are they who is supposed to be scared of you because I have been working at home since March of last year and just goes out for grocery shopping - this shopping as one odd out since finishing a project that needs to be done asap. DO NOT treat your customers if you do not want to be treated the way you treat them yourself. Remember too: you are in customer service - what do you think is required to be qualified as a customer service staff??? And, where do you think wages are coming from? No customer = no business = no work = no pay! read more

Very good store, with a wonderful srlection of upholstery fabrics. If you buy an annual membership for $25, you get great discounts. I prefer Fabricland over other fabric stores on Vancouver. read more

Meh-OK Decent selection. OK prices. Sales for those with membership, if you are a regular sewer or crafter. Crafting, quilting, sewing, upholstry, and bedding materials, and all types of supplies. Service can leave much to be desired at times. Staff seems either annoyed, or disinterested. Is it really that hard to engage with a bunch of crafty types and uhm, maybe look in someone's eye when serving them? read more

I have been here off and on over the years. I used to go here back in high school when I took sewing classes and a few years after came here off and on. I remember coming here with my mom on a regular basis especially for my fabulous costumes over the years. Even their discounted material had some inspiring prints. I have seen the selection and the customer service of the store decline over the years to the point where this is no longer my go to place, however, 'cause it is close to home will still come in for the basics here and there. Truthfully as one yelper mentioned, there is really nothing here that is fashion forward enough to inspire cool DIY outfits. I would rather spend $5 more per meter at Dressew. read more

I just wanted to say, I had the worst experience in a store ever! The customer service is horrible. If I could give it negative stars I would. I went in there very excited to buy fabric for my curtains. I left angry because it felt like the staff didn't want me to even look at the fabric. I touched the fabric and it was a problem. I have never given a negative review anywhere before. I have no words to describe this place. Surprised the place is in business. I hope the owner or the manager talks to the staff about how to treat people nicely. read more