dropped off two button up shirts and a pair of trousers to get dry cleaned. when i went back two…read moredays later there was two women waiting already questioning what was going on. Not sure what was happening, but eventually the lady at the counter helped me and gave me my shirts and pant. $45 bill which seemed quite extreme to be. thank god i didnt bring in a jacket. now it has been sometime since ive been to the dry cleaner, but i questioned the cost to the lady and she said that was a bargain. i wasnt in the mood to fight and the two ladies that were still waiting for their clothes also seemed shocked. i would avoid if you dont know their prices already.

Yazzzzz! Ok so I worked at a cleaners before and may I say, this place is awesome. My husband…read moreneeded one of his jackets cleaned and we are not disappointed with the service. I personally think dry cleaners have a particular smell but each is different from each other but this one has zero smell. It's neutral. This particular jacket went through a rough time before it hit the cleaners so I was not even hopeful it could be saved. I told my husband to just buy a new one. He has an emotional attachment to it so it wasn't an option apparently (is this normal in guys?, asking for a friend) so there he was dropping it off. The lady that owns the place is nice and knows what she is doing. I know for sure she has been there for at least 20 years and I see why. She is fast and very good. My husband was excited she does alterations (inside joke) so we definitely will be trying those services too and I'll update my review, but so far, come check her out!

Big machines make laundry less of a headache! They take cards and the speed queens dry amazingly!!read more

Smells of mildew or standing water. The male working in the morning is aggressive when you choose…read moreto leave over the smell.

I brought my boyfriend's suit jackets and matching pants here to get dry cleaned and they did…read moreamazing! They look brand new! It cost $100 to get two suit jackets and two matching pants dry cleaned. They also charge a pet hair removal fee if your clothes have animal hair on them. Overall I am pleased with the service provided and will use them again in the future just for special occasions because they are on the pricier side. I did enjoy receiving text updates on the status of the clothing. They also offer free delivery as well.

Okay, so, yeah, Oakwood Cleaners is definitely the priciest cleaners I've ever used. But they are…read morealso eco-friendly, offer free pick-up and delivery, package your dry cleaning well, and offer drive thru drop off and pickup. They also have great customer service, and they are willing to text/email you when your items are ready for pickup. They were very up front about the costs (handed me a flier with their costs per item upon my first visit to the cleaners), which I appreciated since they're definitely a bit costlier than the average dry cleaning service. So, no, this shouldn't be your spot if you're concerned about cost first. (Personally, i couldn't afford to take my clothes here regularly - but I don't dry clean everything - just special items on occasion). However, if green cleaning is important to you or if you want a dry cleaners that is going to take really good care of your clothes, you should consider Oakwood.

Vilma was fantastic. The entire experience was over the top . The place was spotlessread more

High tech, clean, polite crowd, coin or coinless this place is top notch. Too bad there is not one…read morein Knoxville!! They'd be providing a service! I'd show you the video I took in this establishment but it's not great quality. The staff were pleasant, young and hard working. They were always busy keeping the place orderly and clean. Again, highly recommend.

Absolutely BEGGING someone to clean these machines. I've been using them for 6 months now and they…read morejust get dirtier every time I go. Dirt and mildew in the washers' gaskets, soap that's been there so long it's caked into the dispensers on top, every one of them smells faintly of mold. Half the dryers have been broken for quite awhile and the other half usually have dried gum somewhere inside the drum. Literally only keep coming back because it's closest to my house.

Well maintained & clean. Unfortunately, the female working the morning shift is extremely vocal…read moreabout her political stance & views of current affairs - always unprovoked or warranted.

Went to wash and dry my uniforms for work. Put a full load in a dryer on medium heat for 20…read moreminutes. The dryer melted my uniforms. You can see the pattern from the inside of the dryer in the attached photos. Had to throw away a fleece and a pair of socks because it completely melted through them. Talked to the manager and he said they're not responsible and there was nothing they could do. They didn't even want to refund the money for the usage. Zero customer service. RESPONSE: Not sure how a "discount" on future services covers an expensive custom uniform. What am I supposed to bring to that? Melted clothes? Ridiculous.

seriously the cleanest and easiest-to-use laundromat i've ever used. Well lit, well-maintained,…read morefriendly staff. haven't ever used the drop-off laundry service, but will try soon. definitely recommend the self-serve washers & dryers.

So friendly, so efficient! My shirts came back brighter and better! I think John is the owner,…read morevery engaged, hard working!

Great customer service. I'm always pleased with the cleaning too. No issues since coming here.read more

Washers and driers worked. They take cards. There's an attendant who will do wash and fold for you.read more

Quickly and easy wash center with credit card options. There is also an ATM if needed and a few…read morebusiness and a gas station nearby that will give cash back if needed. Having both coin and credit card options is a plus for me. Top load starts at $5 and front load starts at $5.50 and up. Also various sizes of dryers for your clothes.

I wouldn't even give this place one star. They just charged me $40 to clean a dress. Did not…read moredisclose how much it would be when I dropped it off. I should've read the other reviews of this place ripping people off. The dress doesn't even look great. Absolutely unhappy.

Best dry cleaner in Hermitage! They are very consistent and they will take your old hangers back…read moreand recycle them

I needed a dry cleaner and found this place on yelp. It is very close to my house so i headed…read morethere. The sign in the front window says they do dry cleaning. But when I went inside I was told they do not do dry cleaning. Very frustrating. Take down the darn sign from your window!

This is the first time I've ever left a review but Mrs. Kim deserves it. My house was totally…read moreflooded during the last big storm and I tried to let all my laundry dry at home. It left. TERIBLE musty smell! I took 10 large garbage bags full of horrible laundry in not expecting much. Two days later I picked up beustifully folded, spotless, FRESH SMELLING laundry for about a $1/ pound! I had family coming in for my husband's birthday and almost cured tears of joy. I was so impressed I took in some clothes that needed altering and she did an amazing job for less than half of what I usually pay at the Tailor's. THANK YOU MRS. KIM AND GID BLESS YOU!