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    Fluf Cleaners

    3.2 (6 reviews)

    Services - Fluf Cleaners

    Dry cleaning

    Stain treatment

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    5 years ago

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    5 years ago

    Ruined my dress, didn't tell me and then when I brought it back in, they refused to make it right.

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    5 years ago

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    8 years ago

    Really great dry cleaners. They are so friendly and happy. Always leave with a smile.

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    10 years ago

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    7 years ago

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    Mr C's Dry Cleaners

    Mr C's Dry Cleaners

    (11 reviews)

    $$

    **Title:** A Masterclass in Inconvenience - Now Featuring Surprise Pricing!…read more Oh wow, what an **absolute delight** this experience was! Being new to Madison, I figured I'd give this place a shot since I drive by it every day. What a mistake--but hey, at least now I know! Let's start with the basics: I dropped off my suit on a **Friday** and was told it would be ready the **next day**. Seems straightforward, right? Wrong. **Monday morning rolls around, and guess what? No suit!** Maybe they meant "next day" in some alternate universe where time moves differently. But wait, there's more! While dropping off my suit, I asked about getting my **two wool coats cleaned** and was told **$9 each**. Great deal! Or so I thought. Fast forward to actually dropping them off, and suddenly the price had jumped to **$14 each**. Fascinating! Inflation has never worked so fast. When I asked about it, I was told I had been "misquoted" and that $14 was the *real* price. No big deal, just a **55% price increase overnight!** Naturally, I asked if they had a price list (since, you know, **most businesses do**) so I could actually know what I'd be paying before handing over my clothes. Their response? **"We don't have one."** Ah yes, the tried and true *"let's just make up prices as we go"* approach. Very professional. Now for the grand finale: since my suit wasn't ready on Monday, I figured I'd pick it up **Wednesday** along with my coats. Genius move on my part, right? Nope. **Coats weren't ready either!** Apparently, the issue was **lint.** Yep, you read that correctly--**lint.** Clearly, this was the first time they had ever encountered this rare and mysterious phenomenon on a wool coat. And of course, instead of calling me ahead of time to let me know my coats wouldn't be ready (you know, like a business that respects its customers' time), they just let me **drive all the way there for no reason.** Thursday comes, and **finally** everything is ready. Any apology? Acknowledgment of the delays? **Nope!** Just a silent handoff of my clothes like nothing happened. So let's sum it up: **No transparency in pricing** - Just spin the wheel and see what price you get! **No respect for timelines** - "Next day" means... whenever they feel like it. **No communication** - Because why warn customers about delays when you can just waste their time instead? **No customer service** - A simple apology? Not in their vocabulary. Now, call me optimistic, but I'm **willing to give them another chance**--maybe after seeing this, they'll realize they should try treating their customers like customers. If their service miraculously improves, I'll post an update. Stay tuned!

    Lost several shirts. This is the worse dry cleaners I have ever experienced. My mom uses them and…read moremy brother and I have had to bring items back that have not been washed or dry cleaned. They have lost several shirts of hers. We told our mom no more. We will drive farther out to another cleaners. They should be shut down.

    Fluf Cleaners - dryclean - Updated May 2026

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