Has a serious problem opening up on time at 5:00 am So far this year it's been at least 4 times…read more SMH

Terrible customer service at times especially with and machines being down for weeks. I noticed…read morebroken glass in the parking lots and confirmed with the front that its due to vehicle break-ins. The pricing jumped from $20 to 32 due to the sale being over in 2 months because I joined late. Not enough punching bags as one is not enough but nothing is done about it. Ill finish out my contract and make sure to cancel in person because it auto renews month after. People nice and respectful and due take the time to clean machines at times. They don't throw weights around or sit doing nothings for too long. I cant comment on the pool or lockers as I don't use them. I did mention the issues with the manager but it did nothing and offered excuses. She wouldn't honor the old price of $20.

Honestly I was super excited to try this place out! I have been searching for a kickboxing type gym…read morefor a while now. I booked the 6:30pm trial class and even got here 15 minutes early and nobody showed up. Tried to call and text the number and no response. Very very disappointed that I wasn't able to try it out and secure a membership. Will not be back if this is how they do business.

I had a great work out and great trainer experience. From the initial call to the owner down to the…read moretrainer Jesus, this was far more welcoming experience than I expected. I truly felt like a family of 9Rounds.

I passed by this location so many times and in July of 24 I finally took my first class!…read moreRegistering for the class was easy and even though it was overwhelming at first, the Trainers and the other members were so supportive and helpful! The workouts go by so fast with the music and the stations and it has been wonderful to become a part of this community. I try to share it with my friends because it has been such a game changer in my own life.

I was already a moderately fit person prior to starting F45. I've attended over 10 classes and have…read morenoticed a difference in my body. F45 is such a great fitness gym. On Mon/Wed/Fri they focus on cardio, and Tue/Thur is dedicated to strength training. The staff is really nice and friendly. Not to mention, they're ALL hella ripped #bodygoals. They're so encouraging and they provide modifications if you're not able to perform a particular exercise. The trainers are also great at providing input if you may be doing something incorrectly. This gym is clean and they provide cold towels after a hard core work out. I'm always drenched in sweat at the end. I love the environment here - everyone wants you to get better. Whether you have fitness goals or want to jump start on your summer bod, I highly recommend trying F45. If you attend classes consistently and eat right, you will see results.

Is it possible to love a gym THIS much? When it's a place like Alio Fitness Club with trainers…read morelike Danny and Sam, abso-freaking-lutely. Let me explain why Alio is so different. At Gold's Gym, I meandered from machine to machine, half-heartedly gave the treadmill a go and looked over at the free weights section like it was the boss fight that I wasn't leveled up enough to attempt. I would lose a pound here and there but it was all just so.. boring. Alio doesn't do boring. Every day there's a new circuit that works a different set of muscles than the previous day. Add in the music and lighting and Alio makes Gold's look like the Wal-Mart of gyms. Danny and Sam are amazing trainers. Don't know what the heck a sumo squat pulse is? They're there to demonstrate and watch your form to prevent tweaks. Not sure what weight you should use for a single arm kettlebell swing? They're there to help you figure out what'll work for you. On the other end, if you're someone who loves a challenge, they are ready (and willing!) to make a circuit harder for you like adding in extra cardio and/or going up on the weights/reps. The best part of Alio Fitness Club? Results! I've personally witnessed many people get in shape here ranging from people whose goal was weight loss to others who put on serious muscle, it's always inspiring. As for myself, Alio has turned me into quite the flex-addict.. If you want gym results but dread the monotony of #gymlife, try out Alio Fitness Club!

If you want to sweat and do a really good work out and have fun at the same time.... This is the…read moreplace! What I don't like about regular gyms is that there is no ambiance, everyone is minding their own business. Not ALIO... There's a lot of interaction between trainers and members, music is great, which makes the workout fun but at the same time challenging too. Both Danny and Sam are amazing trainers that will keep you motivated not only with the work outs abut also with your diet and health. I really recommend this place!

UPDATE: On Wednesday, 3/4/26, I received a phone call from Lori Ann Garcia-Alvarado, Manager for…read morethe Bandera Rd location. We went over everything that had transpired, since the previous Friday, and she apologized for her massively misinformed staff, regarding the membership agreement, and their lack of compassion. She confirmed that clients have 3 business days to cancel an agreement, and Sunday is not considered as a business day. She cancelled the membership that I erroneously signed up for. What I can say now, is 1) Lori Ann Garcia-Alvarado does in fact care about protecting people and the franchise, 2) She is well informed and compassionate, 3) Don't back down when you know you are being wronged, there are good informed people who will help you, like Lori Ann. I very much appreciate the time she took to call and email me almost immediately after she received my email, rectify the situation, and discuss the wrong doings with her staff. THEY DO NOT CARE ABOUT YOU! On Friday, 02/28/2026, I received a text from HOTWORX with the option to sign up for $1 to activate "your SPRING BODY" and replied $1, to activate my membership. On Saturday, 03/01/2026, I received another text telling me to login and sign the agreement, which I did. As soon as I went into the app, I realized that I erroneously signed up for the wrong location, which is 7010 W Loop 1604 Ste 105, San Antonio, TX 78254 Ph 210-866-9600, and is in a different city than where I live (41 miles away and a 1 hour drive). I had also cancelled a membership with that same location 3 years ago because of the move. As soon as I realized my error, on Saturday 03/01/2026, I immediately called the San Antonio Alamo Ranch location, 210-866-9600, to get help with cancelling the contract that I signed in error just moments earlier. The staff was unavailable when I called, at 3:43 p.m. CST, so I left a voice message explaining the issue, gave my phone # and name, and asked for help in cancelling that location - which I still have not received a return call from. My intention was to join the HOTWORX location near me, which is 2188 TX-46 Suite 108, New Braunfels, TX 78132 Phone 830-310-4424. The Alamo Ranch location in San Antonio has me set up on a plan to use any location, "Sweat Elite" I believe, however, that plan is currently not in by budget which is why I attempted to cancel immediately. I am the caregiver for my elderly father, a Military Veteran who lives with my husband and I, as he has prostate and liver cancer. This is not a sob-story, it is the truth. I thought I had joined my local location, to relieve stress when I am not having to take him to chemo treatments or tend to his medical needs. Now, today, I am more financially and emotionally stressed than I was before Friday. I called the Alamo Ranch location in San Antonio again today, Tuesday 03/03/2026, and while speaking with "Betsy" and the General Manager "Z", I was spoken down to and received a belittling response and absolutely no grace, care, assistance, or understanding with my error and financial concern. The response was cold and belittling "You get no grace and can pay $99 today if you want to cancel."...when I only made the error 3 days ago. I sent this same message to the Alamo Ranch franchise owner via their website and have attempted to contact corporate via email...BEGGING for grace and the assistance that I was seeking since Saturday, when I realized the error that I had made.

I'm extremely disappointed with my experience trying to cancel my HOTWORX membership…read more I initially tried to cancel over the phone but was told I had to physically come into the studio. After making the trip there, I had to wait for a manager because the employee at the front desk apparently couldn't process a cancellation. When the manager finally came out several minutes later, he was chewing food while speaking with me, which I found very unprofessional. The actual cancellation process made the requirement to come in even more frustrating because nothing was done that appeared to require my physical presence. It felt like an unnecessary obstacle to canceling a membership. What bothered me most was being charged two additional months upfront to cancel. It's only the 10th of the month, and I had already paid for this month. I understand having a cancellation policy, but charging two full additional months upfront rather than calculating the notice period from the date of cancellation felt excessive. I've been a member for approximately three years and have literally used the facility once. After paying membership fees for all that time, I expected the cancellation process to at least be simple and professional. Unfortunately, this experience left me with a very negative impression of HOTWORX and how they handle members who choose to cancel.

It seems the trainer is not eager to correct the mistakes of those he's training. Place is hot,…read morefilthy and not worth the time or the money. Do not recommend

It is a small facility but it gets the job done! I purchased a groupon late 2010 and started in…read moreFebruary 2011. They have gone through a total make over in staff and management now and I still love it. Since it is a small place the trainers get to know you and your limits. That also helps if you need motivation to keep attending. First class starts at 5 am which gives you more than enough time to go back home and get ready for work. They don't have showers. Warnings - the trainer might not show up on time for the 5 am class. They don't offer childcare. Weigh-ins are only on Wednesdays. It's these warnings that make me only give a 3 star but I had a membership at Tri-point and now that I'm here I'll never go back. I have had the best results at Results ;)

I absolutely love working out at F45. Not only is it a place to push yourself to the next level…read morebut it's also a place that provides a sense of community. The coaches are awesome and all take the time to get to know you. They all have different strengths allowing you to learn even more about form and competing. I've made some of my closest friends there and I'm fitter than I've ever been. Highly recommend!

The coaches are awesome, it's very welcoming, any body type can come here! If you have never worked…read moreout before or you are a gym buff, this is the gym for you. I've been coming for five years, can't recommend it enough!

So I used to come to this gym a lot and I like it. It's always clean and they have a good amount of…read moreequipment. People here are usually okay on etiquette so that is a plus. I love that they have water beds, and red light therapy. Overall a solid gym and not to bad of a price. So would recommend if you don't need child care or anything for family. It's a good solo workout option. Also big plus is the guest pass! Such a cool add on.

Love this Planet Fitness but today half the elliptical machines were not working. All the young…read morepeople at the front seemed indifferent & a bit bored. Asked about putting the World Cup soccer games on & they stated they had no control over channels. Didn't seem like a good answer. Gotta laugh & carry on. it's cheap. Got to watch baseball, Fox News & CNN.