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    F45 Training Bandera Pointe

    4.4 (15 reviews)

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    Traci V.

    My husband and I are entrepreneurs. We've owned and operated our construction business for over 25 years and appreciate an exceptional work ethic. I've been an out-of-town guest at Encino Park's F45 Training club. Purchasing their two week promotional plan I tagged along side my daughter, who's a member of this facility. It far exceeded my expectations!! I absolutely LOVE it!! Encino's F45 coaches are simply amazing! First glance in, I immediately felt welcomed with heartfelt hellos and bright-eyed smiles by the coaches! The atmosphere was upbeat, friendly and yet maintained a professional protocol. The coaches are knowledgeable and attentive to our goals and needs; I'm especially thankful that they correct improper form and execution (don't want to build the wrong muscles ;). They increase/decrease our weights, modify exercises if/when needed, as well as encourage and motivate spurring us all on using our names and fist bumping our hard work! Afterwards, I leave feeling empowered, invigorated, and stronger and ready to take on my day. Extending my stay another 3 weeks, I've purchased one of their fitness packages accordingly. Sending Snap Chat snippets of Encino's F45 facility to my other daughters back home, they've began the search for local F45 Training Centers in our area! Finally, I cannot go without saying my favorite coach is Daniel. It is my professional opinion that Daniel is by far F45 Most Valuable Employee. I believe it to be he, who sets the Encino F45's facility's atmosphere. He always has a smile and his laughter resonates in the foyer. With his upbeat and dynamic personality, he's professional, friendly, courteous and respectful that sets the atmosphere for both his employees and guests alike. If you're in the position to purchase one of their plans, and you stay committed and do the work, you've made an investment in yourself! One final note, their Joker class? ...it's no joke!! Who knows? Maybe I'll open a F45 franchise in Michigan! :)

    I have emailed this company and location straight from their f45 app to cancel service and they have a 30 day policy and that's fine but they haven't responded to any of my emails I have left voicemails and no call back. Finally I message on social media if they did reply I would blast them on social media and they called and came up with some bs and they charge my card on the 5 week after I canceled and 30 days has passed they charge an extra week and now today is another week and they have tried 6 times to charge my card again. Beware they want to take your money

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    11 months ago

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    11 months ago

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    11 months ago

    amazing and motivating trainers and front desk and such a good environment. always a positive time there

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    5 years ago

    Great coaches. Friendly staff overall love the atmosphere and results are incredible. highly recommend

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    6 years ago

    Great coaches that motivate you. No judgment just hardcore workout with gratifying results.

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    Helotes CrossFit

    Helotes CrossFit

    5.0
    (11 reviews)
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    Helotes CrossFit at it's foundation is a team. A team that must rely on each other and support each…read moreother in order to be successful. HCF approaches every workout this way, and it gave me the motivation to get back into fitness in February 2016. I say "team" because just like a more traditional team, everyone in the gym is in it together as one unit. Instead of working out individually, we are all pushing ourselves and each other through the same workout and toward the same goal. That being said, each athlete is unique and has their own talents and strengths, as well as weaknesses, so when someone is struggling through something, everyone else comes around and encourages them until they complete it. The mindset through every workout is "we're not done until we're all done" and it builds and incredible sense of camaraderie that I have missed. Competing as a synchronized swimmer for twelve years, I learned to value and rely on my teammates. I learned that to be successful I had to be selfless and put the success of the team ahead of my own. It took hard work and dedication, and I have found that same drive again at HCF. It doesn't matter how fast or slow you are, it doesn't matter what weight you put on the bar, it doesn't matter if you collapse in a sweaty heap after the workout. What matters are the people next to you. What matters is that you go all out and do your best every day and support those around you, because they will be the same ones who support you when you need it. Here at HCF: Together Every Athlete Matters

    Moved to SA in Sept and had a few weeks to find a box before I left again for 6 weeks...thought I…read morefound a good one but thought I'd give Helotes Crossfit a shot. So glad I did!! The coaches are amazing, knowledgeable and right off the bat I felt welcomed by everyone. Their program is amazing and focuses on total body fitness. Foam rolling and soft tissue techniques, core gymnastics and yoga! Soon...a nutrition class...they do it all!! So if you're new in town or looking for a place to drop in, i highly suggest Helotes! See ya there!

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    HOTWORX - San Antonio

    HOTWORX - San Antonio

    3.4
    (33 reviews)
    3.7 mi

    UPDATE: On Wednesday, 3/4/26, I received a phone call from Lori Ann Garcia-Alvarado, Manager for…read morethe Bandera Rd location. We went over everything that had transpired, since the previous Friday, and she apologized for her massively misinformed staff, regarding the membership agreement, and their lack of compassion. She confirmed that clients have 3 business days to cancel an agreement, and Sunday is not considered as a business day. She cancelled the membership that I erroneously signed up for. What I can say now, is 1) Lori Ann Garcia-Alvarado does in fact care about protecting people and the franchise, 2) She is well informed and compassionate, 3) Don't back down when you know you are being wronged, there are good informed people who will help you, like Lori Ann. I very much appreciate the time she took to call and email me almost immediately after she received my email, rectify the situation, and discuss the wrong doings with her staff. THEY DO NOT CARE ABOUT YOU! On Friday, 02/28/2026, I received a text from HOTWORX with the option to sign up for $1 to activate "your SPRING BODY" and replied $1, to activate my membership. On Saturday, 03/01/2026, I received another text telling me to login and sign the agreement, which I did. As soon as I went into the app, I realized that I erroneously signed up for the wrong location, which is 7010 W Loop 1604 Ste 105, San Antonio, TX 78254 Ph 210-866-9600, and is in a different city than where I live (41 miles away and a 1 hour drive). I had also cancelled a membership with that same location 3 years ago because of the move. As soon as I realized my error, on Saturday 03/01/2026, I immediately called the San Antonio Alamo Ranch location, 210-866-9600, to get help with cancelling the contract that I signed in error just moments earlier. The staff was unavailable when I called, at 3:43 p.m. CST, so I left a voice message explaining the issue, gave my phone # and name, and asked for help in cancelling that location - which I still have not received a return call from. My intention was to join the HOTWORX location near me, which is 2188 TX-46 Suite 108, New Braunfels, TX 78132 Phone 830-310-4424. The Alamo Ranch location in San Antonio has me set up on a plan to use any location, "Sweat Elite" I believe, however, that plan is currently not in by budget which is why I attempted to cancel immediately. I am the caregiver for my elderly father, a Military Veteran who lives with my husband and I, as he has prostate and liver cancer. This is not a sob-story, it is the truth. I thought I had joined my local location, to relieve stress when I am not having to take him to chemo treatments or tend to his medical needs. Now, today, I am more financially and emotionally stressed than I was before Friday. I called the Alamo Ranch location in San Antonio again today, Tuesday 03/03/2026, and while speaking with "Betsy" and the General Manager "Z", I was spoken down to and received a belittling response and absolutely no grace, care, assistance, or understanding with my error and financial concern. The response was cold and belittling "You get no grace and can pay $99 today if you want to cancel."...when I only made the error 3 days ago. I sent this same message to the Alamo Ranch franchise owner via their website and have attempted to contact corporate via email...BEGGING for grace and the assistance that I was seeking since Saturday, when I realized the error that I had made.

    I'm extremely disappointed with my experience trying to cancel my HOTWORX membership…read more I initially tried to cancel over the phone but was told I had to physically come into the studio. After making the trip there, I had to wait for a manager because the employee at the front desk apparently couldn't process a cancellation. When the manager finally came out several minutes later, he was chewing food while speaking with me, which I found very unprofessional. The actual cancellation process made the requirement to come in even more frustrating because nothing was done that appeared to require my physical presence. It felt like an unnecessary obstacle to canceling a membership. What bothered me most was being charged two additional months upfront to cancel. It's only the 10th of the month, and I had already paid for this month. I understand having a cancellation policy, but charging two full additional months upfront rather than calculating the notice period from the date of cancellation felt excessive. I've been a member for approximately three years and have literally used the facility once. After paying membership fees for all that time, I expected the cancellation process to at least be simple and professional. Unfortunately, this experience left me with a very negative impression of HOTWORX and how they handle members who choose to cancel.

    Photos
    Resistance band pads (makes using bands so much more comfortable)
    Resistance band pads (makes using bands so much more comfortable)
    Yoga May towel (w grips on the back)
    Yoga May towel (w grips on the back)
    HOTWORX - San Antonio

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    F45 Training Bandera Pointe - healthtrainers - Updated August 2026

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