This is a small shop, but a business with integrity. My daughter wanted to get jackets for her tennis team. First, my daughter looked at some other website online and they had a gimmick where you must place the order before the timer at the top of the screen ran out or you won't have a discount. Unfortunately, not only did the timer run out, but it restarted again, so my teenager almost got duped by that marketing ploy. So I told her not to worry, we'd find a local shop to get her jackets. We called Blanca at FH Printworks. She ordered and got the jackets for us really fast at a very reasonable cost. It is hard to nail my daughter down to approve anything, because then she had to show all her teammates, and it was taking a while. I went down to the shop to choose the fonts and Blanca laid it out and did a "sew out" of the sample embroidery. After we approved it, and told Blanca we wanted the jackets really fast, because the season would be over soon, she did it in one day. My daughter was surprised we got it so fast. Blanca just tried to work as best she could to accommodate our need and her production schedule. So, don't only rely on the internet where you don't even see the person who is helping you. I like dealing with real people and being able to touch the jackets and see the sample. Thanks FH Printworks! read more