We were helped by Luis and he was wonderful in assisting us. Very pleasant, fair prices and a…read moregreat overall ambiance.

We recommend Royal Pawn 4, they are very fast and had wonderful customer service! We went in and…read morecame out quick, I told them what I was looking for and they knew exactly what i needed. I found them on Offerup, 10/10!!

Great price,quick turn around.had twenty watches needing repair. 19 watches. Will be back when…read moreother watches need batteries.

Danny is amazing! We went in to upgrade my wedding ring and he was so kind and knowledgable when it…read morecame to giving us a fair price and guiding us through the process of finding a more current selection for a modern day diamond ring. We really appreciate the time he took to explain the process. When it comes to buying and selling jewelry, look no further than DJP!

customer service 11/10 I wanted to sell some LeBron's and they had a stench but they worked around…read moreit without a attitude and said I can sell them once they are aired out. and my momma uses this pawn shop a lot it's one of the best pawn shops I know in the area

This is the worst pawn shop ever. EZ Pawn is normally a very friendly pawn shop. But this one is…read morenot apart of the EZ Pawn I know. First the staff is the coldest and ruddiest I have ever dealt with. Just to ask for the simplest thing is like pulling teeth from a Sabertooth tiger. Nothing you pawn is ever good enough, and they will give you a lower price then the other EZ Pawns. 1 item $850 elsewhere here they offered me $350. No joke. I almost had a heart attack. Then if they have to test something you better have brought your own equipment to test things as well because god forbid they walk 10 feet to grab a computer. I can see why this location got robbed. Treat your clients like crap and karma will balance it out. Save your time, money, and stress. It's soooo not worth it at this location. I am just glad I will never have to deal with them ever again.

Really good experience! I came in to sell some gold and the process was quick and easy. They gave…read moreme a fair price, and I also found out they offer jewelry repair, which was a nice bonus. Everyone was friendly and helpful. I'd definitely come back and recommend this place.

From the owner: At Gold Buyers Houston we pay the most for your gold and jewelryread more

I've been here several times to get my jewelry cleaned and have always been very happy with how new…read moreand shiny everything looks afterwards. Mason was very helpful and was able to get my jewelry cleaned and polished while I was in the store! Will definitely be coming back!

I would never buy anything else here ever again and I would never recommend this place to anyone…read more Not even my worst enemy. My husband designed and bought our engagement ring here in 2017. The attitudes we get everytime we're here is astonishing. Especially from Gigi - who was the original sales person. It's ridiculous. Everytime we've come in since original purchase is we're told there was no original purchase even though the original sales person remembers. Their system can't find the order. Then can magically find some details under my name which makes no sense because it was a surprise engagement. My ring got resized recently (my husband was told at sales time lifetime resizing - but they declined this and advised it was full price. They eventually wavered and gave it to us at no cost which I did appreciate) and I realized after a few days I picked it up that there was a massive gap on one side that I hand noticed before. So I brought it back in. Of course I get an attitude about it. The First lady told me that it was my fault there was a chip on it. Then she took it to the jeweler who stated he's NEVER touched my ring ever in his life. Again, we bought it here, have had it resized once before this resuzing and then it had been resized a week prior to this interaction. Long story short - Mary (who is the most helpful person in this store) said she would take care of it. Would be completely redone. They called us and let us know it was completed. All better. I go in and it's almost exactly the same. Barely any different at all. They take us back to the jeweler who tells us that it's the head is crooked and the only way to resolve would be to get a whole new head. At their expense. Great, let's get this taken care of. I even at this point offered another solution where we would take on some of the cost and maybe upgrade the ring. We were told we would get a quote by the end of the day. We left again and less than 2-3 hours later we get a text with a video sayings it's completely fixed and resolved and we can come pick up the ring. No quote. Here we are again, at the store right now and it's still imperfect which I'm just at this point going to settle for because I'm so massively over this place and the customer service we've received. Never ever again.

I been going there for years always treated with respect very helpful and understandingread more

Horrible pawn shop do not shop here I bought some shoes from them and they were fake they wouldn't…read morerefund me owner and workers were rude and told me they would buy them back from me for less then what I paid so they were going to buy fake shoes back to sell to someone else they are scammers!!!!!!!