I came to this location because they had helped my husband with multiple vehicles. He has had a…read moregreat experience. I'm only giving this place 2 stars because of one individual. The lady that I got was absolutely HORRIBLE. From the jump she had an awful attitude and did not let me speak. She interrupted multiple times while I was trying to explain my situation. Her name is MARINA. She clearly did not want to help me with a bonded title, tried to pass it off to someone else. I'm so upset that someone who has a "customer service representative" position can be so rude and nasty. Steven- thank you for your timely response. I appreciate the insight! The issue was not the explanation, it was Marina. She has a horrible attitude and clearly did not want to help. I understood the process and explained why my vehicle was not present and agreed to have someone come and inspect it at my home and pay the fee. Thank you!

Amazing service!! The employees were so helpful and incredibly friendly. They answered all of our 1…read moremillion questions patiently and kindly - we spoke with one of the ladies at the front desk and she was so nice! They were very quick to perform the service we needed (registration for a classic car) and made it super easy - much easier than the MVD! & the price was very reasonable. We will totally be coming back here again for any registration/title needs that we have.

Even though I was not able to get my title transferred as I needed emissions done, this place was…read morekind, friendly, quick, and so helpful. Highly recommend.

From the owner: TCM is a family owned business with over 25 years of experience. We are an ADOT Authorized Service…read moreProvider offering Third Party Motor Vehicle Services to the public for titles, renewals, registration, 3, 30, and 90 day permits and much more etc. As everyone is now aware of, Arizona’s Mvd Dept has under gone some big changes. We are here to help you with the new Mvd system the state has implemented. Tcm Motor Vehicle Services also does Mobile Home inspections (by appointment only) Mobile Home titles, Defective Title and level 1 inspection services. If you have lost your title we can help you too. Tcm is also an independent Insurance Agency. Let us do the shopping for you to obtain the best rates for your auto insurance needs. We also specialize in Dealer bonds, Garage Liability, Commercial property, Small Business such as our Specialty Used car dealership set up, which includes creating your LLC, obtaining all your licenses and filling out and completing the state MVD Dealer License package. Tcm Insurance can also help you set up other businesses as well such as landscapers, rental halls, auto repair etc. We also do Workman’s Comp, Commercial Auto, Personal Auto, Homeowner Ins, and Life Insurance. Tcm Insurance is also an agent for a Title Loan company. We are here to help you apply for a title loan. Thank you for giving us the opportunity to help you.

Came here to get a replacement ID. I waited maybe 5 mins. It was twice as expensive than the MVD…read morebut again I didn't wait for than 5 minutes. Staff was super nice, building is very nice inside! I'd definitely recommend! Kenya helped me & she was amazing

1000% easier than the DMV. Got my real ID in a few minutes. Friendly & super easy process!read more

So much easier, faster & better than being herded through AZ MVD. Nice, helpful and knowledgeable.read more

Elizabeth Mardini and her staff are the best! I had a complicated need to replace my CA Salvage…read moreTitle with an AZ Restored Salvage title so that I could enter my car in the prestigious Barrett Jackson classic car auction. Jenny came highly recommended by the folks at Barrett Jackson and she pulled a rabbit out of the hat. I was amazed at how confident and professional the team was. They are not only expert in their own AZ DOT, but also CA DMV and other surrounding states as well. Nice people and real professionals. highly recommended!! Bill Hunt

Very easy and professional. Handled registration and new license for car with ease…read more Open after work hours which made it super easy.

Literally the BEST!!! They are so knowledgeable and helpful! The only place I'd ever go to for…read moreregistering a car

Waited 90 minutes only for the lady behind the counter to say "Oh, sorry! Forgot to put your name…read moredown on the list!" then chuckle because she found wasting my time amusing. There are plenty of private DMVs out there that will actually respect your time, Avoid this bunch of jokers.

I don't know what has happened to Desert Title in Fountain Hills. I have done business with them…read morefor 6 years.... always a pleasant business transaction. The previous 2 visits have been terrible. Arrogant, incompetent and rude service folks. I can handle a mistake or two in transferring title docs, which were corrected before completing the transaction, however rudeness I will not tolerate. The last visit in September of 2025, the service rep said to me "if you are going to argue with me, you can leave the store" when I politely asked a few questions about getting a copy of the current title before transferring to the new owner. The new owner and I were courteous, however Heather had a real attitude. I won't be doing business there again.

Quick and easy process, helpful people. Only complaint, called 5 times in regards to what info was…read moreneeded from me for my title registration, and they never answer or called back. Difficult to get in touch with but good service once there.

Shannon was very thorough, courteous, and efficient to get my title and fees I needed to pay and…read moremy title was sent to me it seemed in record time, great job Shannon!

Walking in earlier today & stood in line for 15 minutes. Line was moving so the wait didn't seem…read morelong. They had modern music playing. Needed my address updated and my registration renewed. The lady that helped me was quick and pleasant to talk to. Pretty good experience as far as motor vehicle departments go.

Long wait, but friendly employee, who helped me with everything I needed…read more That's all...

The staff is the best. Very nice and helpful. I'd drive across town to go to them. Kelly and KK are…read morethe best!

People who know what to do, to help you out in the holidays long lines. And be friendlyread more

I went in to get my AZ plates on the only time I could get an hour off work. The two young people…read moreat the front were amazing!!!! I already forgot their names, a young woman with glasses and a young guy. So kind and helpful. I came in close to 4 and was worried I was too late. I looked on the website and saw what papers I needed to bring with me, so I brought them and was all ready to go. I totally forgot to get my car smogged first so they showed me to the closest place which was really fast, ans I zoomed back and L&J still saw me and got me all taken care of. Big, clean office and amazing customer service. I was SO beyond grateful they were able to help me, I've been driving around with expired plates because I couldn't get any time off work. L&J gave me a great experience and I'm so thankful!

Horrible customer service! Their paperwork has numerous things that don't make sense and the…read moreemployees couldn't explain them. When I asked for clarification, an employee rolled her eyes at me.