Chris came out to give me a quote and Spencer did the install. Seamless from start to finish. Thank…read moreyou for your quality work and product. I have doubled my storage space with the pull out shelves. Definitely worth doing if anyone is considering it. AND I love not having to crawl on the floor to get things out of the back of the bottom cabinets!

I went back to them for a single additional pushback shelf. I wish they had told me when I…read morescheduled for the measuring that the installation of one shelf was $250. More than the cost of the shelf itself. There's nothing special about me, but it it's the third time I came to this company and, while they did discount the installation, it was pretty clear that my loyalty wasn't a priority. Business is business, I get it.

My wife and I are so happy with our recent kitchen remodel with 2nd avenue design! A friend of ours…read morerecommended 2nd avenue to us after they remodeled their kitchen (custom cabinets, quartz countertops). We weren't sure what we could afford since we had a modest budget, but Mike came out and discussed the possibilities of our kitchen design. He followed up with drawings and several budget options. I never thought I'd be so excited by drawings, but they helped us to help visualize what the kitchen could be before the work even started. We worked with him on the design, and soon after his crew got started. They communicated well on what to expect, stayed on schedule, and the work is beautiful! His crew has such a high attention to detail and beautiful craftsmanship. I felt like he treated the job like his own kitchen. I get so many compliments on my kitchen now, and continue to recommend 2nd avenue design - thank you so much for my amazing kitchen!

I engaged 2nd Avenue Design by email in February. I specifically asked if they did engineering…read more Michael at 2nd Ave responded by email saying, "yes this is something we do a lot." I subsequently met with Michael. He came to my home and we discussed the project. He said he would write a bid for the job. This is where we started to have problems with communication and follow up. I had to ask for the bid after it was due. Miraculously he sent it after I asked. I decided to use 2nd Ave and gave a deposit to start the process with the agreement that work would begin by June 1st. Between my first contact with Michael at 2nd Ave and now (July 15th) I've had to hound him for updates and communication. He said he was having a difficult time finding an engineer. He brought one by finally (an engineer who he never worked with) and the engineer kept asking me what I wanted and he had no solutions except to put large obtrusive posts and beams in after jackhammering my foundation. Clearly this is not what I discussed with Michael and it was clearly a lazy solution for the engineer. No work has ever been started and my last text to Michael on July 5th was ignored until July 14th when I texted again and asked for my deposit back. I'm sure 2nd Ave is good at ripping out your old kitchen and putting a new one in when it's just new cabinets and appliances. But they definitely are not your company if you need any thought put into your project. I would not recommend 2nd Avenue Design for any project other than anything very simple.

I DONT TYPICALLY WRITE A REVIEW BUT.....There is nothing reliable about this company and Greg…read more.. Reached out them in August of 2020... received and estimate abweek later... since then me as the customer had to keep calling and emailing to see when they can start and take my money. No answers no emails nothin! I finally hear back a few weeks ago says they can start first week of March. Then they said March 23rd at 7 am... my exact response was "great that works... see you Tuesday, btw any chance you can start at 745 am?" Owner Greg emailed me back and says no and then tells me because of that he has cancelled my appt will let me know when they can come out. I call BS on that. He was too busy and just couldn't fulfill the commitment he ready made for the 23rd and used my QUESTION as an excuse to cancel. STAY AWAY AT ALL COST!

Greg and his crew at Reliable Structures are as standup as you can get. We were considering…read morepurchasing a home and were referred to Greg by our inspector (he's also amazing at B Sure Home Inspections in case you need one!). We called Greg to come out to check out a foundation/stem wall issue that the inspector pointed out and he was able to make time within a few days, which is important when you're working with a 10-day inspection period. We found out there was definitely repair needed and he wrote up a bid for the job for us within 24 hours that we were able to use in the negotiating process. We ended up purchasing the home (seller's credit for more than the bid! Woohoo!) and finally got around to reaching out to Greg and his team about two months later. He honored his original bid and scheduled us within a week. The morning we scheduled they showed up on time and to our surprise Greg was even there to do the work personally (along with two other professionals on his team). They worked through the day, completed the work, explained what they did to myself and my husband, and couldn't have been more friendly. We are so impressed with their work, customer service, and overall friendliness. We would recommend them to ANYONE needing structural work of any kind on their home. Greg and the Reliable Structures team - if you're reading this, THANK YOU!!

We patronized, and would again, Countertop Rock (CR) in the metropolitan Phoenix area for several…read morereasons: 1. CR's communication is stellar from cradle to grave; 2. We appreciated the clarity of the scheduled work outlined when considering their services; 3. They indicated flexibility, within reason, regarding project creep should we want to modify or add to its scope (which we did); 4. No contracting job occurs flawlessly...CR has the resources to readily leverage labor and materials to fill any gaps and the inevitable. Our experience began when we initially called no less than 5-8 contractors looking for options on full kitchen/bathroom cabinet refacing, extending existing kitchen cabinets to the ceiling, replacing kitchen countertops and adding cabinets to the laundry room including a functional sink w/countertop. Several providers never answered their phone or called us back and the others that did required us to take measurements before they'd even come to our home. (Eventually, after pressing this issue, we were told this is industry standard, however, the likely motivations are these companies assume their time is going to be wasted and/or they prioritize full cabinet replacement over refacing) Joe Ricciardi, Countertop Rock, is the only service provider who actually answered the phone and immediately scheduled a visit to our home. He was on time (all appointments), clean-cut, has a professional demeanor and effortlessly creates a relaxed rapport, all while continuously developing a renovation strategy based on LISTENING to our ideas and then guiding us through our Q&A. He took measurements (which we would've gotten wrong left to our own devices after watching Joe); showed us examples of previous jobs; provided samples of color schemes, textures and styles; created a timetable and clearly discussed expectations (which only wavered slightly throughout the project because we added to the job) and lastly provided an estimate for the job that only increased slightly, because we added to the job. In short CR, Joe, is the only service provider who demonstrated a true hunger for our business and therefore he earned ours. As the work began, we decided to add on to the job by having three counters in different bathrooms replaced; Joe had us visit the 'yard' where lovely pieces of granite leftover from other jobs created gorgeous upgrades to our bathrooms at discounted prices making those rooms really pop. In summary, it took about a month to complete all the work outlined above; the job ran efficiently and as described. In hindsight, the lack/absence of communications and preconditions of the other service providers led us to Countertop Rock, and we're thankful it did as we can't imagine having gone with another provider. So we wholeheartedly recommend Countertop Rock as your cabinet and countertop specialists...its family owned and run; we always felt safe with their workers; everyone was obviously the best in their space; and CR conducted itself at all times as an experienced and quality solution to our home renovation and set us up for great success regarding our home's resale.

After Joe contacted me he sent his cabinet guy who fixed all my issues. He even cleaned the…read morecabinets!

Mike got right back to me. Started and finished the project . Professional…read more I will use again for sure!!

I found Mike on Yelp after purchasing a Ring Doorbell. I had some issues getting our old one…read moreremoved and needed help. Mike was quick to respond and we got something set up. I loved that he actually showed up on time and texted me as soon as he was here. He was friendly and not only got the doorbell installed but helped me get my app set up as well. As far as pricing, Mike was so affordable. Some of the other guys I found were trying to charge double what he did. So, A+ for value and service. I'm gonna be using him again for sure!

I had a few different companies come out to give me a quote. Neil's was the most professional, and…read morebest quality of materials so I went with them. The price was also very comparable to other quotes I got. I am very happy with the garage cabinets. They look great, and I love the warrantee. All of the employees involved from the estimate to the financial people as well as the installers were all very kind and courteous. I highly recommend them.

Went to the showroom to look at cabinets for my garage. Made a appointment for Chris the slales…read more manager to come to the home and measure where they would go. Selected Neils pride line in Mocha Cherry and had a install date set. On January 22nd Chris the installer came and began his work. He did a excellent job and was very pleased with the quality and care of his work. I highly recommend Neils garage Cabinets for their quality and outstanding customer service and 10 year Warrenty on their product and value for the money.

Dan didd some repairs to a drink fridge trim piece and a sink base for us. Dan did an excellent job…read morerepairing both. His craftsmanship and attention to detail were outstanding. He communicated the issues and had the perfect solution to resolve our issues. I'd highly recommend Dan and will definitely use him for any future needs.

I had a small repair job that many companies these days do not seem to want to deal with. Dan not…read moreonly took on the repair, he quoted a very reasonable price and completed the repair in one day. Dan was nice to work with, I will definitely use him for any future repairs or projects.

Jonathan & his Team remodeled 3 bathrooms for us - he & his Associate Adrian are True…read moreProfessionals! We HIGHLY RECOMMEND them both & will contact them for all future projects! Simply Amazing attention to the many details & reasonable pricing

I decided to update my review after the company followed through on a refund and ensured my…read morecountertops were completed properly. The countertops themselves look good. While I appreciate the resolution and communication at the end, the overall experience was mixed due to earlier challenges and some coordination issues between teams. Given the price point and time involved, I feel the experience was fair but not perfect. I do appreciate the effort made to address my concerns and bring the project to a close.